...Club IT Part Two Club IT’s renovations brought upon a profound success with the re-opening in September. The past month has given the owners opportunity to identify three business problems and solutions to the problems to improve the service at the club. The following will identify three problems with Club IT, solutions to each problem incorporating ERP and CRM, and how the various departments can implement improvements to the current systems. Business Problem One The first evident problem is the lack of a security and a camera system at Club IT. The inventory in regard to alcohol, food, and merchandise is not corresponding with sales reports audited by management. In addition, there is suspicious activity outside of the club, enough to cause concern for the safety of employees, the club itself, and in the surrounding areas including break-ins and robberies to local businesses. Solution To resolve this issue, a security system and a high quality camera system are going to be installed the next coming week by ADT Security Services. Employees are going to have access to the club and only to corresponding job- related areas. Each employee will have his or her own access badge to enter the building and a code to arm and disarm the security system. Panic buttons will be placed in special locations for team members if needed. The camera system will overlook the interior of Club IT and the exterior of the building (ADT, 2011). The added security gives management...
Words: 953 - Pages: 4
...A Night Club at National Harbor: Industry Analysis Constantine Asangong, Charles R. Winfrey, Rami Bannourah, and Brent Brown MGMT 600 DeVry University, Keller Graduate School of Management Industry Analysis Industry Review It is always challenging to run a business irrespective of the type of business. The basic purpose for all business investments is to maximize profits by cutting cost and increasing sales. The night club and liquor industry is a very lucrative industry that targets the young and active age group. This industry includes night clubs, lounges, bars &grills. It is also connected to the food and beverage industry since food is also serve in most if not all of the locations. There are about 45,000 bars and night club establishment national wide with a combine annual revenue of about $20,000 (www.researchandmarkets.com). The cost of running a night club varies from city to city but most of all influence by government regulations. Revenue is raise from entrance fees which can range from $20.00 to $50.00 within the market. However, this provides just a small fraction of the revenue generated. A large proportion comes from the sales of beverages. By some accounts, there can be up to 200% profit margin. The most successful night clubs are those located within the downtown area of big cities with other night time and life style activities like bars and grill, restaurants, movies theaters, and most of all Casinos. According to the ‘huffington post’, 10 out...
Words: 2076 - Pages: 9
...Club IT Part One Club IT is a new nightclub that recently has opened downtown. The club is owned by Ruben Keys and Lisa Tejada. They have just finished remodeling the inside and are very satisfied with the results. Club IT gives a great energy and is a great place to go dance, eat, or just relax with some friends. Club IT offers 6,000 square feet of fun with a short order kitchen for appetizers and also a bar. The club offers a variety of music. On Friday and Saturday nights, Club IT has live bands. On Monday through Thursday nights the club hires a DJ to play all types of music including: hip hop, techno, electronic, and some top 40s. Whereas a normal club only provides one specific type of music, they tend to only cater to a small group of people. By providing such diversity in their music, Club IT caters to anybody including older adults, married couples, singles, and young-adults. Ruben and Lisa’s mission is clear: they offer a variety of music and drinks to cater to everybody’s lifestyle and want to build a community of friends who meet at the club regularly. Although Club IT is a terrific place to the physical eye, it lacks in the IT department. Ruben and Lisa have hired me on as an intern to help give them a full analysis of their information needs. Club IT uses an intranet structure. That is, a private network that only the owners and employees of the club can access. Although this is an excellent resource for a club, it needs to have some changes made. First, the...
Words: 1032 - Pages: 5
...The Security Plan The Floor Plan Name: Empire Purpose: Dance, Bar, VIP, Club Function: NightClub 13,000 Square feet, Two Story Building, 8 VIP Sections, Overlooking Balcony, Two Dance Floors, and Two Dance Cages, Front and Back Entrances. Our location is a prime for criminal behavior and we need to put an end to it. [www.empirelive.com] Threats, Risk Assessments and Counter Measures | | | | |THREAT |RISK |COUNTERMEASURE | | |Probability |Criticality |Total | | |Theft incl. Vehicles |5 |5 |10 |Security stationed outside monitoring| | | | | |activity. Plain clothed officers | | | | | |monitoring indoor and outdoor | | | | | |activity. | |Assault |9 |10 |19 |Plain clothed officers inside and out| | ...
Words: 1426 - Pages: 6
...nightclub, called The Locker Room. This club is located in Marietta, Ohio. I recently visited Ohio Valley University, which is a college I attended last year and this is a club we would go to on the weekends. Being from PG County, Maryland and going to this club in Ohio was a different scene. Nightclubs in general are a universal part of my generation and also culture. Nightclubs are social venues and attract all genders, races, and ethnicities. Nightclubs are a place where you can meet friends or make friends, a place where you could dance, a place where you could enjoy the newest and hottest music. For some nightclubs are where they meet prospective dates, and nightclubs are aware of this, which is why they keep it all in mind when they are being designed. I have two goals for this observation my first goal is to see how the club goers interact with one another, which gender approaches the other more often? Also does the race of an individual play a role in how other interact with them? Second, I hope to investigate how club employees interact and treat the club goers, again based on race and gender. In this observation I hope to reveal hoe club goers interact and are treated while in nightclubs. I have three Research questions I posed during this observation. Does the gender of the individual have any affect on how they are treated while attending the club? Which gender is more likely to approach the other? Lastly, how does the club (employees, managers, bouncers, etc.)...
Words: 2199 - Pages: 9
...of a Shotgun in the Night In the clear early Saturday morning around 4:30 am, I completed my shift on a part time detail at a popular hip-hop night club that I worked for off duty along with two additional officers. The club serves alcohol to the 21 year old and over crowd. The capacity level is reach quite frequently every Saturday night. The potential party goers who can not gain entry try to hangout in the parking lot of the club. The club owner employed several off duty police officers with myself included to deter in crime or incidents on the property after the club is closed at 4:00 am. My job was to ensure that no loitered in the dimly lighted parking lot of the club. I would walk the parking area in my full department issued uniform to give the show of officer presence to hinder any crime that could potentially take place. I checked to ensure there were no disputes physical or verbal in the parking area. A clear presence disrupted any vehicle theft or vandalism too. I walked the parking area and gave verbal instructions to individuals who sat in or just stood by vehicles to make entry to the establishment or depart the property. A combination of alcohol and poor judgement has been a factor with people who did not follow instructions in the parking area. At 4:00 am, one of the security guards for the club opened the front door and I could hear the DJ say that the club was closed. The loud music had stopped and people began to exit the club to the parking lot...
Words: 1313 - Pages: 6
...Business Information Systems Club IT Part 1 Instructor: Clara Spenny August 26, 2012 Club IT is a night club that is owned and operated by Ruben Keys and Lisa Tejada. They both obtained a degree in administration in 2005 and decided to follow their dreams and open up a night club. Throughout the duration of college they earned a living by working as musicians Lisa played jazz violin and Ruben played drums. This experience gave them a lot of knowledge and experience with entertaining crowds, what different crowds like to hear, the night club environment, and the necessities to make a night club successful. Not only did they gain knowledge and experience with how the flow of operations should be but they were able to get some ideas on how many staff member that they would need on duty at all times, a menu selection, seating areas, and the amount of bar areas that they would need to accommodate that amount of quest anticipated. Their personal experience as well as the knowledge obtained in their studies not only gave them insight on the business but also gave them an idea of what they would like to have in their own place of business. Lisa and Ruben maintain the office and all of the business related records for the club. The club has under gone extensive remodeling to accommodate the quest and is designed to cater to multiples types of crowds and be a fun energetic environment. Ruben and Lisa have done an excellent job as it pertains to making the club a live energetic atmosphere...
Words: 745 - Pages: 3
...Western Australia. Mt Lawley is increasingly attracting hip young people to its wine bars, local pub, café’s and restaurants and is establishing itself as the new ‘place to go’ for young and trendy professionals. The nearby suburb of Northbridge (1.5 kilometres away and adjacent to the City of Perth) is home to most of Perth’s existing nightclubs. The increasing numbers of visitors to Beaufort St businesses has been creating a parking problem, and some residents have made noise complaints, but to date the local government has said they are pleased with the vibrancy that the influx of new restaurants, cafes, bars and other businesses are bringing to the area. The partnership wants to open the nightclub’s doors with a lavish opening night “end of financial year” party on 30 June 2013. Luca is contributing all the capital required to get the nightclub running. This includes the cash to set up the business premises (initial capital costs), and operating funds which are expected to cover the shortfall in profits for the first year until the nightclub is expected to make good profits of its own – having established itself by reputation as the “place to go”. The target market for the nightclub is young professionals and wealthy youth. The goal is to make as much money as possible within the next 5 years by establishing this new business, and then to sell it for a healthy profit at the end of that period. Luca is an experienced nightclub owner but has other, larger ventures...
Words: 2259 - Pages: 10
...Club its Rad System Roxanne Cooper XBIS/219 12/16/2012 Victoria Miller Club its Rad System Club IT is fast becoming one of the hot spots for night life and music enthusiast. The club for the most part has been using an information system that seems to work for them. There is a need for improvement in certain areas to create a system that will more satisfy the needs of staff, customers and open the doors for e-commerce as Ruben suggests. Implementing Rapid application development system (RAD) the club would be combining joint application design (JAD), computer assisted software engineering tools (CASE), and prototyping to produce a high quality system quickly (Rainer 2009). The internet connection to the office is a problem that cannot be ignored. Although the dial up connection is less expensive than the high speed internet, in some areas dial up was 14% lower in 2003 (Whitacre, B. E., & Mills, B. F. (2010) and it is still lower priced today. The main problem with this is the speed at which information can be down loaded, and streaming music and video could be an all-day affair if possible at all. This will surely not sit well with club IT consumer base of Net generation. If the club cannot keep up the pace with its own customers, then it will not be able to compete in the market for very long. They could add a second line to save little money, but in the long run the loss of client base would cost considerably more. The high speed internet will not only support...
Words: 728 - Pages: 3
...Running head: CLUB IT’S MISSION Club IT’s Mission Part-1 Steven Cassidy BIS/219 6/1/2011 One of the most rewarding ways to earn an income is by doing something you have a passion for. This paper is going to discuss Club IT’s mission, clientele, and provide information technology solutions to adapt them to increase customer retention as well as enhance each client’s experiences at Club IT. Using a combination of operational effectiveness and customer orientation will be utilized to bring about the above mentioned solutions. Background Club IT is a downtown music venue that is managed and owned by Ruben Keys and Lisa Tejada. They both graduated with degrees in Business Administration in 2005, and while in college they both played music therefore, had learned quite a bit about nightclub operations. Lisa and Ruben run the office and maintain all financial and business related records but, realized that the resources they spent on remodeling are paying off but, are very behind on the information management aspect to get the company’s name out there and become the hot spot every night. Therefore, they hired me as an intern to begin and transform the information management department since computer based information is the best and most cost efficient means to promote and make Club IT stand out and be in front among the rest of the pack. Mission and primary clientele Club IT primary clientele is business professionals...
Words: 858 - Pages: 4
...Club its Rad System Roxanne Cooper XBIS/219 12/16/2012 Victoria Miller Club its Rad System Club IT is fast becoming one of the hot spots for night life and music enthusiast. The club for the most part has been using an information system that seems to work for them. There is a need for improvement in certain areas to create a system that will more satisfy the needs of staff, customers and open the doors for e-commerce as Ruben suggests. Implementing Rapid application development system (RAD) the club would be combining joint application design (JAD), computer assisted software engineering tools (CASE), and prototyping to produce a high quality system quickly (Rainer 2009). The internet connection to the office is a problem that cannot be ignored. Although the dial up connection is less expensive than the high speed internet, in some areas dial up was 14% lower in 2003 (Whitacre, B. E., & Mills, B. F. (2010) and it is still lower priced today. The main problem with this is the speed at which information can be down loaded, and streaming music and video could be an all-day affair if possible at all. This will surely not sit well with club IT consumer base of Net generation. If the club cannot keep up the pace with its own customers, then it will not be able to compete in the market for very long. They could add a second line to save little money, but in the long run the loss of client base would cost considerably more. The high speed internet will not only support...
Words: 728 - Pages: 3
... Club IT :Part 1 Nicole D XBIS/219 November 25, 2012 Gregory Crary Club IT is a place where everyone can get together and have a good time. This club was created by two people named Lisa and Ruben. Lisa and Ruben met at college and came together to create there dreams of owning a night club. They put this club together so people call all come together and enjoy refreshments and entertainment. It is a very trendy place and offers a good time. There club can sit around 220poeple a huge dance floor, bars and a full kitchen. It’s a club you can go to the provides you with all different genres of music. When it comes time for their information systems they are very limited. My goal to help them would be to provide them with the information systems they will need. They already have the basic stuff they need to make sure that all there employees and all of their security are taking care of. I would want to help them make these changes so that it can help them in the long run and help profit them. Security would be the first thing that I would address. For this club you need to sign on and have a user name and password. All the security and the proprietors all have the same user names and the same passwords. That should not be allowed. Everyone should have their own sign on and own passwords. Everyone should not be able to view all the same information. They...
Words: 834 - Pages: 4
...managers of Club IT. Ruben and Lisa graduated in 2000 with degrees in Business Administration and were fortunate enough to be given the opportunity to open a night club, a dream the two of them shared. In an effort to support themselves in college Ruben played the drums and Lisa played jazz violin. In working as musicians, they were able to pick up much about night club operations as well as the knowledge of business principles they were able to absorb from college. Overjoyed by the turn out of Club IT’s newly remodeled interior, Ruben and Lisa quickly learn of their lack of information management. Ruben and Lisa consider their guests their friends and treat them like such. Setting out to provide a regular atmosphere of live music, DJ’s, dance space and refreshments that suit the various lifestyles of their guests are examples of the commitment Ruben and Lisa have made to Club IT. As they state in their mission statement “We, Ruben and Lisa, offer you live music, DJ's, dance space and refreshments that suit your lifestyle. You are our friends, and we seek to build a community that meets regularly at Club IT" (Rainer & Turban, 2008). Since Club IT serves as a nightclub, its primary clientele includes adults and young adults age 21 and over, or of legal drinking age. We live in a world that depends so heavily on technology and since Club IT is a small business, it uses an intranet structure. An intranet structure is one fit of Club IT however it lacks some necessary security implements...
Words: 838 - Pages: 4
...Final Project: Club IT – Part 3 XBIS/219 Final Project: Club IT - Part 3 Introduction From day one, the assignment given by Ruben and Lisa has been overwhelming, but fun. The excitement is getting to know the staff, their duties, and to watch them work a full house, as well as entertaining friends at Club IT. The overwhelming part is all the information and ideas that needs integrated and implemented into this club. As an intern hired to complete the needs of Club IT, the major focus is helping Ruben and Lisa expand, maintain, and continue to build its client list. Club IT is a nightclub of music and dance. Ruben Keys, a drummer and Lisa Tejada, a jazz violinist, both graduates with Business Administration degrees, decided to own and operate a nightclub ("Club It", 2000-2013). They have come to realize that running a business goes beyond having degrees and physical experience with nightclubs. Ruben and Lisa have discovered that there is a need for business information systems, more in the realm of full analysis of their information needs. This technology plan will give more insight and focus on what it takes for Club IT to get to the level of competitiveness in their market, the integration of customer relations management software and open-source software applications with their current systems, and a financial projection overview giving cost analysis, productive areas, and growth. Organization and Demographic Information Ruben Keys and Lisa Tejada...
Words: 1860 - Pages: 8
...Club IT Competitive Advantage Strategy in Innovation Student Name BIS/219 January 9, 2012 Instructor Club IT Competitive Advantage Strategy in Innovation Music clubs and nighttime entertainment venues have been a mainstay for those that enjoyed nightlife activities for centuries. As with most other business enterprises of the past quarter century, information technology has been an integral part of attracting, servicing and maintaining an ever growing customer base who live in a digital age. CLUBIT Innovation Strategy In this age of mobile access of digital information, the nightclub environment can be one to indeed capitalize on recent technologies that enable the average consumer to enjoy, share and participate in entertainment activities in real-time. Digital services provided by a nightclub will provide the opportunities to the clientele to combine both a passion for night time entertainment and staying socially connected simultaneously. By offering “club connectivity”, patrons can participate in the nightclub scene in a more enhanced and safer way. By establishing a club membership program, information can be gathered on customers and used to cater to personal needs more. Though membership programs for nightclubs are not new, an innovation in how the information is used may provide better and more exciting services by CLUBIT. Establishing a membership link on the CLUBIT website will allow potential customers to join any one of several membership levels...
Words: 751 - Pages: 4
