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Ob: Chapter 8 Summary

In: Business and Management

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HIGH PERFORMANCE TEAMS CHARACTERISTICS OF HIGH PERFROMANCE TEAMS High-performance teams have the following special characteristics that allow them to excel at teamwork and achieve special performance advantages: * The right mix of skills, including technical skills, problem-solving and decision-making skills, and interpersonal skills. * Strong core values that help guide their attitudes and behaviors in directions consistent with the team’s purpose. * Ability to turn a general sense of purpose into specific performance objectives. * Standards for measuring results and obtaining performance feedback * Willingness to help group members understand the need for collective vs. individual efforts.

THE TEAM BUILDING PROCESS When newly founded, work groups and teams must master challenges as members come together and begin the process of growing and working together as they pass through the various stages of group development. Team building is a sequence of planned activities designed to gather and analyze data on the functioning of a group and to initiate changes designed to improve teamwork and increase group effectiveness.

Team building is participatory and data based. The goal of team building is to get good answers to such questions as: 1. “How well are we doing in terms of task accomplishment.” 2. “How satisfied are we as individual members with the group and the way it operates?” TEAM-BUILDING ALTERNATIVES Formal retreat approach ¾ team building takes place during an off-site “retreat” that may last from one to several days with group members working intensively on a variety of assessment and planning tasks. Outdoor experience approach ¾ this approach places group members in a variety of physically challenging situations that must be mastered through teamwork, not individual work. Continuous

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