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Observation Ethnography

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Observation at Kenzie’s Coffee Shop

Beatriz arrived to the office at 7:34AM on Friday 16 of May 2014, she walked in to the office wearing a maxi skirt purple and a white tight blouse. First thing Beatriz did was to say hello to everyone on her way to her desk including me. As soon as she reached her desk, Beatriz turned on her laptop on and waited for the computer to be loaded. She checked who was around for a coffee. I walked to her desk to remind her that I was recording her morning routine; just to be sure she was ok with it.
After few minutes on her desk and having checked her emails, she sent the first group message on same time; same time is a lotus instant messaging application used within the company. Beatriz only got one replied to her message from Heidi Ross. Heidi was sitting two and half metres from Beatriz desk, and she responded she was up for a coffee that morning. Although when Beatriz sent the message, she was trying to contact her colleagues or girls from level six.
After few minutes, Beatriz got two instant messages to her phone; these messages were from the girls from level six. One of the message said, Who’s up for a coffee?, Beatriz instantly replied the text message writing see you at Kenzie’s in ten.
I asked Beatriz how they do it every day, how the logistics work and if they have the same routine every day. Beatriz responded that it depended on who gets to work first; some days the girls from down stairs come up and wait for Beatriz, some other days Beatriz went down to level six and waited for the girls to arrive. I asked Beatriz if there was a specific reason for inviting only girls, and she said she had asked us several times to come down for a coffee and we usually declined the invitation; in additions Beatriz mentioned that she wouldn’t think I would like to hear or to talk about what happen last night in The Voice or Revenge.

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