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Oci Survey Paper

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Shalonda Jones
OCI Survey Paper

Introduction:
The organization I selected to use for my study is Humana Insurance Company (Humana Inc.). Humana Inc., headquartered in Louisville, Kentucky, is one of the nation's largest publicly traded health and supplemental benefits companies. Humana is a full-service benefits solutions company, offering a wide array of health and supplemental benefit plans for employer groups, government programs and individuals. Humana is a Fortune 500 company with 26,000 employees nationwide. These organization was started 1961, initially Humana was a company that owned Hospitals and Nursing Homes. In 1984 Humana evolved into an insurance company selling medical and dental products. The 1990s marked Humana's transition into a consumer health benefits company. Humana spun off its hospital operations from the health insurance operations in 1993. Humana is now focus on being the most trusted insurance company in the industry. That is the history of Humana Inc. but my focus for the survey was just one department. I focused my survey on the Chicago Market Office Sales department. This department was started in 1992. There are 35 employees in the unit. The Chicago market sales office motto is “Guidance when you needed most”. The goal of the office was to make Humana the one stop shop for all your health care solutions.
2-A Culture Type:
My company primary style is Affiliative, which characterizes an organization as having positive interpersonal relationships. The secondary style is Competitive this characterizes an organization as having the winning mentality. My company weakest style is Perfectionistic, which characterizes perfectionism, persistence, and hard works are valued. My observation of my company and this survey are very accurate. This is a sales department so competiveness is a must. It is the nature of the beast only the top

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