...Jose, California. In addition to the core entities, Riordan Manufacturing has a joint business venture located in Hangzou, China. Investigation into the company’s operating procedures and expenses revealed several shortfalls requiring immediate attention. The implementation of a streamlined Enterprise Resource Plan (ERP) and Electronic Database Interchange (EDI) is expected to reduce operational costs by 10% while improving cycle time by 15%. The finance and accounting departments are struggling with their existing record keeping and database configuration. The resources identified at each facility are made up of disparate and antiquated equipment. Current operations for the consolidated close of the General Ledger are completed, at a minimum, 15-20 days past deadline. Additionally, the current system adds unnecessary administrative costs for personnel re-adding documents that are manually written or not compatible with HQ IT systems. Monthly audits are daunting, costly, and labor intensive. Additionally, there is an immediate need for government compliance to meet the specific demands of that customer base. The entire financial and accounting focus can benefit greatly and exceed current operating goals by the implementation of a standardized and modern information system upgrade. The standardized systems will streamline support efforts, resolving a majority of current administrative inconsistencies. Operational efforts will also benefit through reliable information...
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...Hugh McCauley, COO, has requested that the HR system be integrated into a single application. This proposal documents my approach to gathering requirements and scoping the HRIS. In the following weeks I will outline the approach for implementing the entire HR system. The aim of this proposal is to help Riordan deploy a new HRIS. The new, modern HR system will make sure that each location can have a high level of compatibility through a standardized operating system. They will begin to implement the new system in six months, and it will be operational by next year's second quarter. Riordan's HRIS system will be updated by a developing team, who will come up with a project plan and tell management what resources they need. To understand the project goal, the problem's domain and stakeholders must be identified. Interviewing different users will pinpoint particular problems in the system and begin to develop a possible solution. “Requirement elicitation must focus on the creation of requirements, not design activities, in order to adequately address users’ concerns and not just developer needs” (Christel & Kang, p. 18, 1992). Sometimes it is an indefinite goal to gather a problem's requirements, and it is possible that design language makes the unclear specifications unverifiable. The following techniques will be used to find specific user requirements. * Workshops- that facilitating meetings with many stakeholders. * Surveys – collecting information from...
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...Request for Proposals: Integrated Library System 1. Introduction............................................................................................................... 3 1.1 RFP Purpose.................................................................................................... 3 1.2 Definitions....................................................................................................... 3 Proposal Instructions................................................................................................ 4 2.1 RFP Schedule.................................................................................................. 4 2.2 Content and Format of Vendor Response....................................................... 5 2.3 Costs................................................................................................................ 6 2.4 Proprietary Information Agreement................................................................ 6 2.5 RFP Process Conditions.................................................................................. 6 2.6 Submission of Questions................................................................................. 7 Selection Process ....................................................................................................... 8 3.1 RFP Evaluation ............................................................................................... 8 3.2 Vendor Presentations .......................................
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...Managing Information System Infrastructure Issues Iris Goldston CMGT 445 Charlie Neuman May 4, 2013 Abstract Managing an Information System Infrastructure is a difficult task that involves many facets and therefore many possible issues. An extreme advance in information technology is enabling business to have many opportunities. The advancement has brought about many challenges from obsolete hardware and software issues such as when to upgrade and how to ever increasing need for storage space. Energy consumption to support the new technology is expensive and therefore affects the bottom line of any business. The challenge to consume less energy and save money is an important concern, especially when going green builds consumer loyalty. As the need to keep up with new technology to keep or gain a competitive advantage, companies have to decide whether to build, rent, or simply maintain a facility to support its hardware. And finally, as with any business supply and demand fluctuates and with this comes the question of how to scale the power uses of an IS infrastructure. Configuration and Preventative Maintenance Configuring an Information System (IS) infrastructure involves hardware, software, communications and collaborations networks, database, human resources, and security. Preventative maintenance should include flexibility, strategic, and tactical planning. The hardware is all monitors, servers, mainframes, keyboards, desktops, and in some cases mobile...
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...Windows XP Migration Project Plan Dan Thomasson dthomasson@carolina.rr.com TS5120 – Project Management March 24, 2004 Table of Contents 1. Executive Summary………………………………………………………………………. | 4 | 2. Definitions, Acronyms, and Abbreviations……………………………………………… | 5 | 3. Project Overview………………………………………………………………………….. | 5 | 3.1. Business Case………………………………………………………………………….. | 5 | 3.2. Windows XP Migration Benefits……………………………………………………… | 6 | 3.2.1. Better Performance……………………………………………………………….. | 6 | 3.2.2. Enhanced Security………………………………………………………………… | 6 | 3.2.3. Better Mobile Experience………………………………………………………… | 6 | 3.2.4. Real-Time Communications……………………………………………………… | 6 | 3.2.5. Return on Investment……………………………………………………………... | 7 | 3.3. Project Charter………………………………………………………………………… | 7 | 3.3.1. Project Objectives………………………………………………………………… | 7 | 3.3.2. Project Budget Information……………………………………………………….. | 7 | 3.3.3. Project Approach………………………………………………………………….. | 7 | 3.4. Project Roles and Responsibilities…………………………………………………….. | 8 | 3.4.1. Roles and Responsibilities………………………………………………………... | 8 | 3.4.2. Responsibility Assignment Matrix………………………………………………... | 9 | 4. Team Contract…………………………………………………………………………….. | 11 | 4.1. Code of Conduct………………………………………………………………………. | 11 | 4.2. Participation…………………………………………………………………………… | 11 | ...
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...provide a detailed implementation plan for the addition of Web 2.0 functionality to Baderman’s existing website. The discussions in the paper will cover are the implementation plan objectives and justification for the changes, a high-level diagram or flowchart that illustrates the information, processes, and interfaces associated with developing the Web 2.0 enhancement, the information flows, the system design including information on how the code will be used, a description of the project logic, description of interfaces to external websites, and screen mock-ups for the Web 2.0 enhanced Baderman’s website. Implementation Plan Objectives and Justification for Changes Learning Team A will assist the marketing department of Baderman Island Resort in the addition of Web 2.0 functionality to the existing website to help introduce Baderman Island Resort to a younger internet savvy generation of guests. This Web 2.0 addition functionality would include features such as interface to social networking sites, RSS feeds, mobile access, and Flickr. It is our opinion that the site would benefit from the addition of videos. The team is also able to give suggestions on how to upgrade the resort’s current version of Microsoft Word. (Huddleston, 2008) Companies should always update their Microsoft Word so they can take advantage of all the newest features and options available including security, the most important for companies. It is strongly suggested that an upgrade for Baderman’s Microsoft...
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...Contents Before you begin vii Topic 1: Plan for the new or modified administrative system 1 1A Identify the requirements of the administrative system 2 1B Obtain quotations from the suppliers/developers of systems 10 1C Select a system supplier or developer 14 Summary17 Learning checkpoint 1: Plan for the new or modified administrative system 18 Topic 2: Implement the new or modified administrative system 23 2A Identify and develop implementation strategies 24 2B Encourage staff to participate in the implementation process 29 2C Implement the system 32 2D Define and communicate procedures for using the system 35 2E Provide training and support on the use of the system 38 2F Deal with contingencies to ensure minimal impact on users 42 Summary46 Learning checkpoint 2 : Implement the new or modified administrative system 47 Topic 3: Monitor the administrative system 51 3A Monitor the system’s use, security and output 52 3B Modify the system to meet changing needs 57 3C Identify further modifications and notify users 61 3D Monitor staff training needs 63 Summary65 Learning checkpoint 3: Monitor the administrative system 66 Final assessment 69 Assessment information and scope Are you ready for assessment? Final assessment overview Assessment plan Final assessment tasks Record of outcome 70 71 72 73 74 101 Unit release 1 (Aspire Version 1.1) © Aspire Training...
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...Review for ERP/Systems Integration & Administration Lec. Dr. Abdullatif Ghallab ghallab@gmail.com أسئلة للمراجعة قبل امتحان نصف الفصل الدراسي الثاني – للعام الجامعي 5102-6102م اسم المقرر: تخطيط موارد المؤسسة/تكامل وإدارة النظم TYPES OF QUESTIONS A. END-OF-CHAPTER QUESTIONS B. ESSAY QUESTIONS C. DISCUSSION QUESTIONS D. CASE QUESTIONS E. TRUE & FALSE QUESTIONS F. MULTIPLE CHOICES QUESTIONS CH1 X X √ CH3 X X √ √ CH4 √ √ √ X X X X X X √ √ √ 1 CH2 X √ X √ √ Review for ERP/Systems Integration & Administration Lec. Dr. Abdullatif Ghallab ghallab@gmail.com CH01- INTRODUCTION TO ENTERPRISE SYSTEMS FOR MANAGEMENT A. DISCUSSION QUESTIONS 1. Refer to the Hershey case. What were the goals and details of the Enterprise 21 project? 1. 2. 3. 4. 5. 2. Establish a single supply chain across all divisions. Streamline all business processes by reengineering them across all functional areas. Increase the gross margin and maintain sales growth. Save $75 – 80 million through corporate restructuring and closing of older distribution sites. Fix their Y2K problem and replace existing mainframe environment. Refer to the Hershey case. What were some of the key problems that Hershey encountered when choosing, integrating and implementing their new ERP system? The implementation of the ERP for Hershey was beset with difficulties due to a number of failures: a. Project management issues...
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...Network Administrator This position reports to the IT Service Desk Manager and is responsible for the IT infrastructure of the Direct Sale Distribution (DSD) facilities within the company; the position will assist the Corporate Network administrator when needed in the operation of corporate and manufacturing facilities. The scope of responsibility will include reviewing the system needs of the organization and aid in developing a road map to enhance applications, infrastructure, support, and end-user training; act as an advisor to the operating committee for technology and business related matters, and will ultimately be responsible for quality of the services that are delivered. This position will work with management to help establish and direct strategic long term goals, policies and procedures for the company’s information technology function. As well as, being responsible for developing and assisting the IT Service Desk Manager with the annual capital budgets, this position will focus on acquiring and deploying the hardware and software required to support the company’s short term and long range goals. Key Responsibilities and Accountabilities • Establishes network design and strategies by evaluating network performance issues including availability, utilization, throughput, goodput, and latency. • Planning and executing the selection, installation, configuration, and testing of equipment. • Define network policies and procedures, establishing connections...
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...Security Emphasis Mentor Name: Julianne Evans Table of Contents Capstone Proposal Summary 3 Review of Other Work 7 Project Rationale 10 Systems Analysis and Methodology 10 Goals and Objectives 14 Project Deliverables 21 Project Plan and Timelines 24 Project Development 25 Conclusion 29 References 31 Competency Matrix 32 Project Timeline 34 Additional Deliverables 35 Capstone Report Summary The entire world is becoming increasingly more reliant on data determined technology. Industries cannot ignore the inevitability of a reliable Information Technology network to be successful and to remain competitive with other corporations. Most companies obviously tend to ignore the necessity of maintaining efficient Operating Systems in their networks; the consequences can lead to amplified employee hindrance, diminished customer contentment and eventually reduced revenue. This capstone project emphasis is on a company facing those very problems. Providence Health Services is a large company that operates multiple hospitals across five states, with its headquarters located in Renton, Washington. The health system includes 27 hospitals, more than 35 non-acute facilities and numerous other health, supportive housing and education services in Alaska, Washington, Montana, Oregon, and California with over 68,000 employees. Over 50,000 PCs located at these...
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...right to withdraw this bid if it is not accepted within 45 days. Thank you for giving us this opportunity. I look forward to hearing from you. Sincerely, Diana Brooks Sales Contract Manager I have enclosed a copy of Future Tek, Inc.’s resume, technical capabilities and pricing information. Copyright © 1998 by Ann Poe Future Tek, Inc. has been in the Information Technology for a total of 11 years. During those years we’ve dealt mainly with the integration of new information technology systems into Financial based institutions. We are looking to not only expand our services to other industries outside of banking. After reviewing the bid solicitation information provided, we believe that we will make a good candidate for this opportunity. If awarded this contract, Future Tek, Inc.’s is able to provide all information technology related services that are needed for this project. These include but are not limited to Computer Systems Security Analysis, Computer Systems Analysis, Desktop Support, Help Desk Support, IT Operations...
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... Indiana Gerald assumed his father’s position as President in 1974. Jerry Throgmartin, Gerald’s son, joined the family business in 1978 Between 1979 and 1984, sensing a move toward larger stores in the appliance and electronics industry The company grow up very fast.By 1986,HH Gregg has 6 stores and a new 180,000 square-feet corporate headquarters and warehouse distribution center 1986 Implementation of IDEAS/3000 on HP 3000 In the end of 1987, Gregg’s had purchased Old Hickory TV in Nashville, Tennessee, and opened 3 more stores. In 1989,Gerald Throgmartin became Chairman and Chief Executive Officer. 2003 HP announces HP 3000 will no longer be supported By the summer of 2006, Gregg’s was operating more than 60 stores and the company’s strategy of offering out- standing, personal customer service and competitive pricing through a team of well trained associates was working well for the company. ISSUES/PROBLEMS In 1985, the company would have to move to a computer-based order processing, inven- tory, and warehouse management system The system required the system to provide application func- tionality to include: • Inventory management • Purchase order management • General ledger • Accounts payable and accounts receivable • Sales order processing/commission management • Merchandise warranty tracking/customer service • Advertising accruals/volume rebates • Delivery After a thorough review process that included several...
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...Title: Riordan Manufacturing HR System Final Presentation Author: Neal Armstrong Course: BSA 375 Date: October 6th 2014 Instructor: William Glassen Introduction: Riordan Manufacturing’s current Information Technology Human Resource (HR) system is considered legacy and in need of replacement. The expected results are to define the business requirements for the development of an HR system to support the objective of a more sophisticated, state of the art, information systems technology. In this document, I will outline my plan for the new Information Technology system following in detail the Software Development Life Cycle (SDLC) for the project. Information Gathering: Information gathering occurs during the analysis phase of the SDLC and is the foundation of this project. In the analysis phase, the information gathered are used to create report definitions and layouts, screen definitions and layouts, data element definitions, and workflow diagrams. In order for it to be successful, it starts with a high-level meeting with the COO Hugh McCauley. In this meeting, I will ask Mr. McCauley to assign stakeholders and dedicate them to this information gathering process. The Ideal stakeholder would be a manager or supervisor from each area of the department who has everyday working knowledge of the current HR IT system and the IT technical staff whose job it is to ensure the new system will work under the current IT infrastructure. At the end of this meeting, I would...
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...HUNTINGDON COUNTY COMMISSIONERS REQUEST FOR PROPOSAL INFORMATION TECHNOLOGY SUPPORT SERVICES Proposals will be received by the County of Huntingdon for Information Technology Support Services. Interested vendors should submit one original and 6 copies of their proposal response documentation in an envelope marked as follows: IT SUPPORT SERVICES Please submit bids to: Michelle Cerett, Chief Clerk Huntingdon County 223 Penn Street Huntingdon, PA 16652 Formal proposals must be received by Monday August 2nd, 2010 at 4:00 PM. Bids will be opened and read on August 3, 2010 at 10:00 AM. A pre-bid conference will be held on July 21, 2010 at 10:00 AM in the Commissioners meeting room. Anyone wishing to submit a proposal is requested to attend. Vendors are required to provide as much detail as possible in this proposal, regarding scope of services, approach to protecting and securing the technology used by County users, and their capability and experience. The County will utilize evaluation and selection criteria, based on the County’s standard proposal process, to determine an acceptable vendor. The County reserves the right to reject any or all proposals or to accept any proposal considered most advantageous. Copies of the Request for Proposal are available electronically at www.huntingdoncounty.net. Proposals will be public information after bids are opened. Please direct all inquiries to Michelle Cerett at 814-643-3091 or mcerett@huntingdoncounty...
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...REQUEST FOR PROPOSAL COUNTY of FRESNO REQUEST FOR PROPOSAL INFORMATION TECHNOLOGY SUPPORT SERVICES SUBMITTAL: The County of Fresno will be receiving proposals for Information Technology Support Services. If vendors are interested should submit one original and 4 copies of their proposal. ADDRESSED TO: NAME, IT Specialist County of Fresno ADDRESS MARK ENVELOPE: “PROPOSAL – IT SUPPORT SERVICES” INQUIRIES: Questions or explanation of Request for Proposal (RFP) documents to Michael De La Fuente, at 254-630-0915 or @fresnocounty.net. Formal proposals must be received by Monday February 2nd, 2015 at 6:00 PM. Bids will be opened and read on February 3, 2015 at 10:00 AM. A conference will be held on July 21, 2015 at 10:00 AM in the meeting room. Anyone wishing to submit a proposal is requested to attend. Vendors are required to provide as much detail as possible in this proposal, regarding scope of services, approach to protecting and securing the technology used by County users, and their capability and experience. The County will utilize evaluation and selection criteria, based on the County’s standard proposal process, to determine an acceptable vendor. The County reserves the right to reject any or all proposals or to accept any proposal considered most advantageous. Copies of the Request for Proposal are available electronically at www.fresnocounty.net. Proposals will be public information after proposals are opened. Please direct all...
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