...Operational Management: Roles and Goals All organizations produce products, services, or a combination of both, regardless of size, being public or private, not-for-profit, or for-profit. Because of this, every organization has an operations function. Managing finite resources in the production and delivery of the products and services requires operational management (Slack, Chambers, & Johnston, 2010). Operations managers are the individuals responsible for this function of the organization. In health care, operations management has roles and goals in managing these resources. The ambiguity of the type of goals and focus that exists in health care can make the operations manager’s goals challenging. This is why the proper roles are critical in achieving the goals. Goals Health care operations management is a discipline of management that utilizes scientific or quantitative principles to determine the most productive and efficient methods of delivering patient care (Langabeer, 2008, p. 6). Health care’s organization is complex and its relationships are ambiguous. The various departments seem to be independent from one another and have competing goals, such as financial, logistical, educational, academic, societal, or community (Langabeer, 2008, p. 19 - 20). The health care operations manager’s goals have to synch these various goals to create teamwork and unity. This will allow the organization to maintain and control of costs. There are five distinct goals...
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...Role of Operations Management Mark Sealy OPS/HC571 March 3, 2012 Gusti McGee Role of Operations Management Operations management is an essential part of an organization. Organizations are faced with pressure from both internal and external sources. It is the role of an operations manager to identify the pressures and develop programs and policies that will ensure the organization can operate effectively. Operations Management According to Sox, “Operations management focuses on the effective management of the resources and activities that produce or deliver the goods and services of any business.”(Sox, 2011) However, in the health care industry the goods produced are services and are intangible. Since no tangible goods are produced by the health care system, a slightly modified definition is applied. According to Langabeer, “The quantitative management of the supporting business systems and processes that transform resources into health care services.”(Langabeer, 2008). However, in both business environments the operations manager has key functions that must be performed to ensure the success of the organization. Roles There are seven major roles that an operations manager must perform in the health care environment. These functions include workflow process; physical layout; Capacity design and planning; physical network optimization; staffing levels and productivity management; supply chain and logistics management; Quality and process improvement. Workflow...
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...Role of a Manager within the Functional Areas of Business Jennifer Nunez University Of Phoenix Role of a manager within the functional areas of business Managers in a business are the brain of the business and therefore, considered the most vital aspect of business. Managers are the coordinators and administrators of the business. For a business to succeed, managers are assigned different functions in the most vital departments of the business (Cook & Macaulay, 2013). These departments include human resource, finance, marketing and, operations. The departments oversee the critical segments of the business allowing the business to run smoothly with the help of managers who have specified roles for each department. The roles of the managers in each department are unique considering the difference in the requirements and activities of the departments. The functional areas of a business are run by managers who are responsible for all activities and provide reports to the main governing body of the business. The role of managers in all functional areas of the business is critical for the success of the business (Cook & Macaulay, 2013).. The human resource of the business is an important department because it deals one-on-one with employees of the organization. The purpose of human resource is essentially to reinforce the relationship of employees and their employers. The manager is therefore expected to foster the goal of human resource...
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...Role of a manager within the functional areas of business Managers in a business are the brain of the business and therefore, considered the most vital aspect of business. Managers are the coordinators and administrators of the business. For a business to succeed, managers are assigned different functions in the most vital departments of the business. These departments include human resource, finance, marketing and, operations. The departments oversee the critical segments of the business allowing the business to run smoothly with the help of managers who have specified roles for each department. The roles of the managers in each department are unique considering the difference in the requirements and activities of the departments. The functional areas of a business are run by managers who are responsible for all activities and provide reports to the main governing body of the business. The role of managers in all functional areas of the business is critical for the success of the business. The human resource of the business is an important department because it deals one-on-one with employees of the organization. The purpose of human resource is essentially to reinforce the relationship of employees and their employers. The manager is therefore expected to foster the goal of human resource in a business (Suttle, 2014). The manger is responsible for the competence of all employees of the business. The role of a manger in the human resources department ensures...
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...Organizational Roles Paper Brandon K. Tarr University of Phoenix Organizational Roles Paper In business, both foreign and domestic, studiers will see three major management levels/roles in today’s organizations. Each level is a vital part in making sure the company runs in an efficient and professional manner. All levels of management rely highly on the use of information technology and lots of data from that technology. With the levels of management there are also responsibilities. The best way to get an idea of these types of managerial roles is to associate them with something. In order to do this Brandon Tarr is going to be used as an example. McLeod and Schell (2007) discovered Robert N. Anthony’s names and definitions for the three levels of management. Types of Manager Roles Most organizations have at least three levels of management. These levels are strategic, tactical, and operational roles. Each role or level of management plays an important role in a business. Employees will require in most cases some sort of leadership. The bottom level mangers above task oriented employees are called operational managers (McLeod, & Schell, 2007). They are called operational managers due to working in a company’s operations departments. Operations department are where the service or products are completed. These types of managers are going to be doing an extreme amount of directing. In short he or she will direct employees to do the tasks at hand. For instance, a...
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...Health Care Operations Management Roles and Goals A healthcare operations manager has many rolls when it comes to their scope of work. The general description would that a, “Healthcare operations management is a discipline that integrates scientific principles of management to determine the most efficient and optimal methods to support patient care delivery” (JR Langabeer, 2008). While healthcare operations managers must focus on cost reduction and stream lining processes they also have many other functional responsibilities. Healthcare operation manager’s also have different roles and goals throughout their career to help meet organization goals. A healthcare operations manager has many roles such as using logistical practices to create common process throughout the organization to help stream line processes. JR Langabeer states that, “there must be a broader adoption of operational and logistical management techniques into hospital business affairs. Monitoring and maximizing labor productivity for all medical support and allied health professionals is critical to maintaining salary expenses” (JR Langabeer, 2008). These are just a few roles that a healthcare operations manager would have on the job but this role is very important to controlling cash flow. By focuses on the work force and making sure that it is productive while staying within cost and schedule is a great plan because it can maximize earnings while getting the job done on time. Other roles that BusinessDictionary...
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...areas of business, including management, law, human resource management, leadership, accounting, finance, economics, research and statistics, operations management, marketing, and strategic planning. In order to succeed in business, the organization must bring together the functional areas accordingly to achieve organizational goals. A critical role in any business is the manager. The manager plays an important part in utilizing each area to align the organization collectively towards economic prosperity. In this paper, I will examine the role of the manager in each of the functional areas of business. A business organization is a very complex structure. In order to be successful, a business needs to coordinate and organize many areas within the organization to achieve its mission. According to the University of Phoenix’s MBA Overview Model (2014), the functional areas of business include management, law, human resource management, leadership, accounting, finance, economics, research and statistics, operations management, marketing, and strategic planning. An essential component to any business that intertwines the functional areas is the manager. The role of the manager plays an important part in utilizing each area to align the organization collectively towards economic prosperity. In this paper, I will analyze the role of the manager within each of the functional areas of business. “Management and organization lie at the heart of performance of both individual enterprises...
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...laundry and linen operations, and sterile processing). The core purpose of material management is to direct and control the movements of goods in an efficient manner through a hospital system (Langabeer, 2008). This material management proposal document will elaborate on the role materials management plays within a hospital and the role of operations managers in this process. This document will further identify possible constraints a hospital may experience in its supply chain, the potential effects and justification on implementing a new collaborative planning process, and provide suggestions on how to manage a hospital supplied during a disaster. Role of Materials and Operations Management The role of materials and operations management plays within a hospital system is vital to the success of any health care organization. According to Langabeer (2008) material management controls significant resources and have total expenditures, or spending at 50% of a hospital budget. Materials management not only directs and controls the supply chain of a health care organization it is responsible for managing the flow of goods throughout the hospital and carry out supply and resource logistics. Materials management has numerous meanings and some hospitals view material management as an umbrella department with various functions such as central stores, laundry and linen operations, and sterile processing with many other functions to endure. Therefore, the major role that material management...
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...About Universiti Pendidikan Sultan Idris (UPSI) Universiti Pendidikan Sultan Idris or Sultan Idris University of Education (UPSI) is a Public Institution of Higher Education (IPTA) which plays an important part in the history of our nation’s education. This institution grows in stages from a college to a renowned university. The growth of UPSI was developed through three important periods whereby it started with the SITC (1922-1957), MPSI (1957-1987) and IPSI (1987-1997). On May 1997, it was established and named Universiti Pendidikan Sultan Idris (UPSI) located in Tanjung Malim, Perak Darul Ridzuan. Currently, it has two campuses mainly Sultan Abdul Jalil Shah and Sultan Azlan Shah Campus. It aims to be a prestigious university providing exceptional leadership in education, based on the advantage of broad experience and high level of competency in meeting global changes. UPSI is committed to making a difference in education through teaching, research, publication, consultancy and community services to achieve the vision of the nation. The name of UPSI reflects the symbol of excellence because this is the only university that specialises in teacher training and education programmes of study in the first degree as well as post degree levels. In its early establishment, there were only four (4) faculties which offered ten programmes of Diploma and Bachelor study. The faculties were the Faculty of Languages, Faculty of Social Sciences and Art, Faculty...
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...laundry and linen operations, and sterile processing). The core purpose of material management is to direct and control the movements of goods in an efficient manner through a hospital system (Langabeer, 2008). This material management proposal document will elaborate on the role materials management plays within a hospital and the role of operations managers in this process. This document will further identify possible constraints a hospital may experience in its supply chain, the potential effects and justification on implementing a new collaborative planning process, and provide suggestions on how to manage a hospital supplied during a disaster. Role of Materials and Operations Management The role of materials and operations management plays within a hospital system is vital to the success of any health care organization. According to Langabeer (2008) material management controls significant resources and have total expenditures, or spending at 50% of a hospital budget. Materials management not only directs and controls the supply chain of a health care organization it is responsible for managing the flow of goods throughout the hospital and carry out supply and resource logistics. Materials management has numerous meanings and some hospitals view material management as an umbrella department with various functions such as central stores, laundry and linen operations, and sterile processing with many other functions to endure. Therefore, the major role that material management...
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...Role of Operations Management Role of Operations Management Mark Sealy OPS/HC571 March 3, 2012 Gusti McGee Role of Operations Management Operations management is an essential part of an organization. Organizations are faced with pressure from both internal and external sources. It is the role of an operations manager to identify the pressures and develop programs and policies that will ensure the organization can operate effectively. Operations Management According to Sox, “Operations management focuses on the effective management of the resources and activities that produce or deliver the goods and services of any business.”(Sox, 2011) However, in the health care industry the goods produced are services and are intangible. Since no tangible goods are produced by the health care system, a slightly modified definition is applied. According to Langabeer, “The quantitative management of the supporting business systems and processes that transform resources into health care services.”(Langabeer, 2008). However, in both business environments the operations manager has key functions that must be performed to ensure the success of the organization. Roles There are seven major roles that an operations manager must perform in the health care environment. These functions include workflow process; physical layout; Capacity design and planning; physical network optimization; staffing levels and productivity management; supply chain and logistics management; Quality...
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...at all organizational levels…work areas, and in all organizations, no matter where they’re located” (p. 17). Management’s functions at each organizational level are to plan, organize, lead, and control within their operating area of responsibility. Regardless of the management level or business construct, managers will be needed to serve in some capacity of interpersonal, informational, and decisional roles throughout the daily functions at all levels within the organization. Interpersonal Every achievement in life started from an idea in the past, those ideas and the path taken to accomplish them started with an interpersonal relationship from a parent, teacher, mentor, or a manager. Managers in the interpersonal role set the example, positively influence subordinates behaviors, and daily represent the entire organization when dealing with external entities such as professional organizations, politicians, and society as a whole. Take, for example, the National Football League, society often labels the entire team based on the interpersonal roles of key players in management position such as quarterback. Throughout the daily business functions, managers at every level must consider their...
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...Role of Operations Management Role of Operations Management Mark Sealy OPS/HC571 March 3, 2012 Gusti McGee Role of Operations Management Operations management is an essential part of an organization. Organizations are faced with pressure from both internal and external sources. It is the role of an operations manager to identify the pressures and develop programs and policies that will ensure the organization can operate effectively. Operations Management According to Sox, “Operations management focuses on the effective management of the resources and activities that produce or deliver the goods and services of any business.”(Sox, 2011) However, in the health care industry the goods produced are services and are intangible. Since no tangible goods are produced by the health care system, a slightly modified definition is applied. According to Langabeer, “The quantitative management of the supporting business systems and processes that transform resources into health care services.”(Langabeer, 2008). However, in both business environments the operations manager has key functions that must be performed to ensure the success of the organization. Roles There are seven major roles that an operations manager must perform in the health care environment. These functions include workflow process; physical layout; Capacity design and planning; physical network optimization; staffing levels and productivity management; supply chain and logistics management;...
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...Functional Area of Business Manager Role within Functional Area of Business Shyam Sunder Bansal MGT/521 July-28, 2014 Sandra Griffin Manager Role within Functional Area of Business Business functional areas are nothing but departments, teams or divisions where each unit performs similar tasks and activities carried out by employees possessing common skills and expertise. For example: Finance, Sales & Marketing, Administration, Human resource, Production, Legal and Research. Though all business performs all activities and actions for performance but big organization normally have a separate function for concentration of typical activities. Functional managers head these departments, who have role and responsibility to plan, organize, direct and control department/division or team to achieve department objectives and finally organizational objectives. Who are managers and what they do? “Manager is someone who uses authority and reason for efficient and effective problem solving and to mobilize, coordinate, and control organizational resources by the use of standardized procedures that are a part of organizational policy” (Prevodnik, M., & Biloslavo, R., 2009, P.87). As we know that Manager is a person who uses all management functions like Plan, Organize, Lead and Control to perform business functions successfully. The roles of manager include directing, overseeing and leading resources of the organization towards objective led by organization and then sub-divided...
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...Competencies for Senior Manager Roles Pradip N Khandwalla includes research articles that focus on the analysis and resolution of managerial and academic issues based on analytical and empirical or case research RESEARCH Executive Summary KEY WORDS Senior Managers Roles Managerial Competencies India This paper identifies competencies that may aid role effectiveness at senior managerial levels. It fills a research gap: while managerial roles and competencies have been studied fairly extensively, their relationships have not been demonstrated. The performance of senior level managers — and therefore of the organization — depends upon how well they play their varied roles. In this paper, the roles of senior managers have been categorized into nine strategic, nine operations-related, and nine leadership roles. Strategic roles relate to such matters of long-term and organization-wide import as policy formulation, setting of long-term objectives, articulation of a vision of excellence for the organization, contributing to the organization’s growth and diversification, procuring of strategic resources and intelligence, etc. Operations-related roles cover implementation of policies and changes, setting short-term targets, work allocation to staff, operating a control system, crisis management, etc. Leadership roles encompass inspiring subordinates, developing effective relationships, getting cooperation, emphasizing core values and norms, mentoring, fostering teamwork...
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