...ORGANIZATON BEHAVIOR and DEVELOPMENT By: Disha Patel A graduate paper submitted In partial fulfillment of the requirements for the Degree of Masters of Science in Accountancy COLLEGE OF BUSINESS BENEDICTINE UNIVERSITY Lisle, Illinois USA November 18, 2013 Organization Behavior and Development has been a major topic in every business around the world. It is how every organization is built. The environment in an organization is created by organizational culture, behavior, diversity, and communication. The culture in an organization guides the actions of all the employees through shared values and beliefs. Diversity is the differences in race, gender, ethnicity, and how well it is received in the organization. Additionally, communication is also important, if there is an absence of communication it creates barrier between employees, hindering creativity, and disrupting the work environment. The organization that I had worked for in the past is a great example of an organization behavior gone wrong. It is 6:00 AM on Monday my alarm rings, I turn it off and try going back to sleep. When it dawns on me, I am starting my new job today. I get up quickly and get ready to head out. I am so excited and nervous at the same time that I am shaking. It is five minutes before 8:00 AM. I park my car, and head through the employee entrance. As I walk in I see the same woman that I saw on the 16th June 2010 when I came for my interview, I walk up to her and introduce...
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...In organizations there are behaviors that can be productive and also counterproductive to the organization. Productive behavior can be described or defined as the behaviors of an employee that positively contributes to the goals and objectives of their organization. Counterproductive behavior is basically the opposite and can be defined or described as an employee’s behavior which that is against the goals and objectives of their organization. There are plenty of ways one can be productive or counterproductive to their organization and I will write about a few of them for each. There are different ways that productive behavior can have an impact on job performance. When an employee is proficient in his or her job specific tasks it helps the overall productivity of the organization tremendously because it saves time and money from needing more people working on a certain task or tasks that a proficient person can be able to handle themselves. It also helps to prevent mistakes that could cost the company money to fix. Even more beneficial is when an employee of this proficiency is also cross trained in their non job specific tasks or those tasks that their coworkers do. This is very important in my daily job because when a coworker of mine is sick, has an emergency, or just takes some time off for vacation I can pick up where they left off while they are gone. This saves my organization from finding a temporary employee which they would then have to train for the short...
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...Examination Paper of Organizational Behaviour IIBM Institute of Business Management Examination Paper|MM.100| SubjectCode-B105 Organizational Behaviour Section A: Objective Type & Short Questions (30 marks) This section consists of Multiple Choice and short notes type questions Answer all the questions. Part one carries 1 mark each and part two carries 5 marks each. Part A:- Multiple Choices:- 1. Which of the following is not comes under Maslow‟s needs theory? 1. Social needs 2. Affiliation needs 3. Physiological needs 4. Specification needs Answer- 4. Specification needs 2. Collegial model is an extension of: a. Supportive model b. Autocratic model c. Custodial model d. None of the above Answer- a. Supportive model 3. Sigmund Freud‟s theory on personality is: a. Related with moral values b. Related with sexual values c. Related with social values d. Related with parental values Answer- b. Related with moral values 4. A person who moves fast, talk rapidly, usually impatient, measures success by quantity is a person of: a. Class A personality type b. Class B personality type c. Class C personality type d. Class AB personality type Answer- a. Class A personality type 5. According to Maslow‟s need hierarchy theory esteem need comes...
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...Table of contents page 1.1 Compare and contrast different organizational structures and cultures……………...2 1.2 Explain how the relationship between an organization’s structure and culture can impact on the performance of the business……………………………………………………...4 1.3 Discuss the factors which influence individual behaviour at work…………………....42.1 Compare the effectiveness of different leadership styles in different organizations….52.2 Explain how organizational theory underpins the practice of management………….6 2.3 Evaluate the different approaches to management used by different organizations…7Reference……………………………………………………………………………………...8 | 1.1 Compare and contrast different organizational structures and cultures. * Syngenta is a young company; but it stems from an industrial tradition going back almost 250 years. Syngenta Ventures invests globally in innovative businesses which help Bring plant potential to life. Today, Syngenta is a world-leading plant science business. Syngenta currently employs more than 24000 people in over 90 countries. * Samsung is a leader in digital, semiconductors, memory, system integration solutions and it is a versatile group. Samsung Electronics was established in 1969, is the largest electronics companies in the world. Samsung Electronics Co. is developing to a new era in product development, corporate...
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...Organizational Behavior CJA/510 Tracy Webb, J.D. August 15, 2011 This paper will discuss the meaning of Organizational Behavior and understanding human behavior. I will discuss Organizational Behavior within the Criminal Justice Agency and the important elements of Organizational Behavior and how these elements can challenge the effectiveness of an agency. Organizational Behavior is the study of individual behavior and group dynamics in organizations. An article that I read stated that Organizational Behavior is an application of knowledge about how people, individuals, and groups act in organization. Whatever career and individual choose, the behavior of the human beings tends to shape the behavior of others. The primary concern of organizational behavior is psychosocial, interpersonal, and behavioral dynamics in organizations. The variables that affect human behavior at work are relevant to the study of organizational behavior. These organizational variables include jobs, communication, performance, design, organizational design and structure. The variables are very important in individuals’ behavior and group dynamics. Organizational Behavior encompasses mass professions, companies and organizations, with the goal of increasing productivity, attaining goals, promoting employee development and learning, motivating employee and providing customer service to external and internal stakeholders. The company that I worked for mission was to keep an open line of communication...
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...benefits the organization i.e. the direction of the behavior is functional to the organization and helps to achieve its goals. Intensity: concerned with how hard a person tries Persistence: is a measure of how long a person can maintain his/her effort. Motivated individuals stay with a task long enough to achieve their goal Relation between Motivation and Performance Performance is an evaluation of the results of a person’s behavior: It involves determining how well or poorly a person has accomplished a task or done a job. Motivation is only one factor among many that contributes to an employee’s job performance *** A high level of motivation does not always result in a high level of performance. Conversely, high performance does not necessarily imply that motivation is high. Performance depends on other factors rather than motivation which are capacity and opportunity. ***Employees with low motivation may perform at a high level if they have a great deal of ability. Employees with high motivation may have low performance due to lack of skills and abilities or absence of a good opportunity. ***Managers have to be careful not to automatically attribute the cause of low performance to a lack of motivation or the cause of high performance to high motivation Intrinsic and Extrinsic Motivation INTRINSICALLY MOTIVATED WORK BEHAVIOR: Behavior performed for its own sake (those persons want challenging assignments). EXTRINSICALLY MOTIVATED WORK BEHAVIOR: Behavior...
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...Unit 3: Organisations and Behaviour Learning outcomes Explore organizational structure and culture Examine different approaches to management and leadership and theories of organization Examine the relationship between motivational theories Demonstrate an understanding of working with others, teamwork, groups and group dynamics Assessment criteria 1.1 Compare and contrast different organisational structures and culture 1.2 Analyse the relationship between an organisations structure and culture and the effects on business performance 1.3 Analyse the factors which influence individual behavior at work Organisations and Behaviour OB: The study of human behavior, attitudes, and performance in organizations. Value of OB: Helps people attain the competencies needed to become effective employees, team leaders/members, or managers Competency : an interrelated set of abilities, behaviors, attitudes, and knowledge needed by an individual to be effective in most professional and managerial positions Organisation Structures All businesses have to organise what they do A clear structure makes it easier to see which part of the business does what There are many ways to structure a business Types of Organisations Hierarchical Flat Tall Functional Product based Geographically based Matrix Centralisation Decentralisation Hierarchical structure Organisation employees are ranked at various levels within the organisation Each level is one above the other At each stage in the chain, one person has...
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...Godwin Chilewa Email gstchilewa@gmail.com Leadership & Organization Behavior Course Number: MGMT 591 Prof: John Poore January 30th 2014 I. Introduction I have chosen GOSTCH as the subject of my final course project. GOSTCH created in Tanzania in 1968, under the name GSC, as an offshoot of the electronics department of Compagnie Générale de Géophysique, GOSTCH took on its current name in 1982. The company then moved from Tanzania to Houston in 1975. At the time GOSTCH had 24 employees. Today GOSTCH is a world wide leader in the seismic acquisition industry with 3200 employees in 15 countries. The company is responsible for designing, manufacturing, and selling high-tech integrated equipment for hydrocarbon exploration in land, transition zone, ocean-bottom cable, marine and downhole environments. Like most seismic acquisition GOSTCH whose headquarters in Houston Texas sell its product to oil and gas drilling companies like Shell, Chevron, Exxon-Mobile, and BP. The department I am focusing in this company is Human Resource which is responsible for recruiting, hiring, and training new employees as well as daily scheduling and employee benefits. The department consists of 15 employees. About ¾ of them have been with the company for less than 5 years. I am Change Management Consultant focusing on people side of change. My position gives me opportunity to interact with low level employees and senior leaders of the organization. My primary responsibility is to analyze and document...
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...business environment, workforce diversity is at the highest peak it has ever been. Companies are becoming more diverse to cope with globalization, business expansion, technology advancement and maintaining its competitiveness in the market. The purpose of this report is to understand the demographics and level and types of diversity of the workforce in the author’s organization. After which identify and describe the diversity management strategy that the organization employs, with the aims to eliminate issues and challenges of a diverse workforce and improve overall performance of the organization. 2. Demographic and Diversity of the workforce Singapore’s workforce is naturally diverse due to the multi-racial society. The changing demographic profile, the presence of more women and elderly in the workplace and globalization has also increased the workforce diversity. In almost every organization, the employees are from different backgrounds, age, gender, nationalities and religions. Robbins and Judge (2014) argued that it is these differences of each employee that framed the behavior and culture of each organization. According to Robbins and Judge (2014), there are typically two types of diversities: surface-level diversity and deep-level diversity. Surface-level diversity is the demographic and biographical characteristics differences which can be recognized easily. However, deep-level diversity is the differences in characteristics such as personality and value. These characteristics...
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...Organizational Behavior (OB) is the study and application of knowledge about how people, individuals, and groups act in organizations. It does this by taking a system approach. That is, it interprets people-organization relationships in terms of the whole person, whole group, whole organization, and whole social system. Its purpose is to build better relationships by achieving human objectives, organizational objectives, and social objectives. As you can see from the definition above, organizational behavior encompasses a wide range of topics, such as human behavior, change, leadership, teams, etc. Success isn’t a destination it’s a process. And the margin between successes is often small. Ob is all about studying the principles of defining nd achieving success in your organization and life. Impact of ob Organizational behavior is an aspect of doing business within large companies that many executives have overlooked. This organizational behavior impacts every nook and cranny of a company. Thinking about the organizational behavior and how people act within a company can foster new ways of managing people that can have longer-term impacts on profitability. For example, unionized work forces may have a more negative environment then non-union work environments due to the natural adversarial relationships between company management and union officials. In unionized environments many employees may feel as though their supervisor is abusing them and therefore they regulate...
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...Behavior in organization Introduction: Behavior in organization is the study and application of how individual and people in groups act and influence each other. By studying this topic, we will have deep understanding on building relationships by organizational objectives and individual objectives. Goal congruence: This is one of the criteria used to evaluate the performance of the organization. The system can achieve its goal effectively when organizational goals can be well aligned with the personal and group goals of employees and employers. In the real world, we do not have perfect goal congruence, because obviously, people have their own goals and objectives and sometimes they are against the organizational goal. An adequate control system should at least not encourage individuals to act against the best interest of the organization. Informal factors and formal factors: Formal systems and informal systems are the main factors of influencing human behavior which would affect the goal congruence. Informal factors have two main factors which are internal and external. Internal factors: Culture and management style: culture and management style could affect each other and sometimes there is no exact distinction between these two concepts. For instance, I went to a firm tour in spring quarter at the local CPA firm Miller Kaplan Arase. Their culture and management style are the same and affect each other in terms of the way they manage their people. There is no strict rank...
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...1) Explain James behavior in terms of the frustration model? According to the case, James is undergoing a difficult stage at work. Comparing James position with the frustration model, it seems he is at the fixation stage followed by the withdrawal of the model. At this stage, person feels apathetic or has considered himself retired at the job. They experience such situation because they are frustrated, not because they have no motivation. But they have been blocked by dead-end jobs, high degrees of job specialization, or supervisors who put up barriers. The fixation reaction of James may be used to explain irrational bureaucratic behavior. The rules become the ends in themselves, and the frustrated employee pathetically adapt to the barriers. Behavioral change of James would never let him achieve motivated goals on the job, hence he tries to seek fulfillment outside the job. These reactions of James may cost organization a great deal because of his frustrating and apathetic behavior. 2) Cite a specific example of role conflict in this case? People living in a society assume a succession of roles throughout their life. Typical sequences of roles in James case are a father, a husband and a regular clerk in a manufacturing company. According to the case, James found himself in a low-paying dead-end assembly line job with a large manufacturing company. He does not have any motivation or excitement to work for the company. In fact he find him unsuccessfully to accomplish...
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...http://www.chrisfharvey.com/2012/11/tony-fernandes-dream-the-impossible/ http://www.economist.com/node/12075015 http://www.jobstreet.com.sg/career-resources/tom-tony-fernandes/#.UoNlFFMWHoA http://www.ask.com/question/advantages-and-disadvantages-of-management-by-walking-around http://business.time.com/2013/10/07/qa-airasias-tony-fernandes-on-sport-hosting-the-apprentice-and-hating-check-in/ Marlene Agustine’s Lecture note 1 Organization Behavior 2013 1.The four basic functions of management performed by the Director and Founder of AirAsia, Tony Fernandes and the managerial roles he primarily performed in his position. (2.2) Tony Fernandes is the director, founder; GCEO of Air Asia but also the founders of tune group, chairman of QPR and also chairman of caterham group. According to the forbes.com, the 49 year-old Anthony Fernandes who’s born to Indian and Portuguese Malaccan parents is listed in the list of Malaysia’s 50 richest, he is in the 21st rank of Malaysia’s richest from Air Asia Airlines as his source of wealth. Since he was a little kid, he wished to own an airline one day and his dream really do come true. He then set to take low-cost flying to an all new high with his belief, “Now Everyone Can Fly”. Management is organizational process that involves strategic planning, setting, objectives, and managing resources, utilize human and financial assets needed to reach target. There are 3 different following characteristics of...
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...Leadership, Teambuilding, and Communication BUS 322- Organizational Behaviors Dr. James Kolacek Strayer University March 14, 2013 Based of your research, analyze the organizational stressors to determine their like;y impact on organizational performance as well as how those stressors could be addressed. Every organization has some type of stressor that has am impact on the organizations. According to the text book, a stressor or demand is a person or event that that triggers the stress response,(Nelson& Quick, 2013). Some stressors within an organization are task demands, role demands, interpersonal demands and physical demands. In the nutrition services at the hospital, the task demands are very demanding and causes stress to staff. Some task demands that this department faces are short staff, and the advancement of technology and software. When the department is faced with a shortage of staff, it adds an extra workload to the current staff. Employees are becomung stressed and burnout with the demands of completing the their own work assigments as well as the work of the employees that are absent from work. Technology is advancing everyday. The hospital is always advancing technology such as medical equipment and computers to better serve their customers. The advancement of technology causes stress because some employees can not adjust to change and fear of using the technology. Employees that become stress tend to stay out of work, work performance becomes...
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