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Organizational Commitment Case Study

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The aim of the present study was to explore organizational commitment in an Indian private sector organization. Organizational commitment (OC) is defined as the desire on the part of an employee to remain a member of the organization (Mowday et al., 1979). Organizational commitment influences whether an employee stays a member of the organization (is retained) or leaves to pursue another job (turns over). Meyer & Allen conceptualized OC with the help of a tri-component model, which describes three domains of OC: affective, continuance and normative.
Keeping this objective in mind, the group visited a private organization based in New Delhi, where each researcher administered Meyer & Allen’s TCM Employee Commitment Survey (1993) to two or three …show more content…
As can be seen from Table 1, the employees of the organization under study are quite high on affective commitment, followed by normative, and exhibit least continuance commitment, indicating that they feel emotionally attached to their workplace and experience a sense of obligation towards the organization. Most employees, however, do not seem to be working because of the need to work there (low continuance commitment). This thus presents an ideal situation for an organization, which always aim to increase affective and normative commitment of their employees.
The means and SDs were then used to develop group norms for the sample (range being, mean ± 1 SD). The norms were used to see the spread of the scores on the respective domain. These norms are as shown in Table 2.
ANOVA calculations were done for this data online, As can be seen from Table 3, the ANOVA F ratio value for this sample came out to be 54.12 at …show more content…
This implies that this sample of employees does not perceive huge costs to be associated with their leaving the organization- they do not feel very strongly that there would be scarcity of options for them, were they to leave their current organization. Continuance commitment levels are found to be negatively associated with the age and tenure of employees (Messner, 2013). The fact that majority of the employees are in the stage of middle adulthood (30-39 years, Figure 2), could be contributing to the average continuance commitment. Also, majority of the participants do not have a lot of work experience (Figure 3). Lacking experience, these participants may be contributing much more to the average CCS score than the employees who have more work

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