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Outback Hr 530

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Outback Steakhouse
Joyce LaBorde
Strategic Human Resource Management HRM 530
May 9, 2011
Dr. Lila Jordan

Outback Steakhouse

This paper will discuss how employee selection methods at Outback Steakhouse help the organization achieve a competitive advantage and the importance of job fit to this organization. This paper will also evaluate Outback’s selection process including the order of selection methods and evaluate whether or not these selection methods are valid.
Discuss How the Employee Selection Methods at Outback Steakhouse Help the Organization Achieve a Competitive Advantage.
When thinking about the employee selection process there are a few important facts employers will need to know so that they are able to pick the best person for the job and decide if that person is a good role model for the company. There is a lot of information a person will need to know when trying to join the Outback team. There are a few steps that are important causing the hiring process to take three days (Zinzi). When the employees are notified about receiving the job, the next step in the process is an orientation. In this process, there is a total of three class room training sessions where employees learn a lot of well needed information such as the core values and mission of Outback as well as the array of items offered on the menu (Zinzi). Employees will need to have great memorization skills because they are expected to know what’s going on in each aspect of the restaurant from the kitchen to the hostess greeting each customer. Outback understands that their workers are a great reflection on the company which justifies their extensive hiring process. Their testing of new hires is a strategic way to find out if a person is a good fit and that along with the series of test that are given makes Outback a step above the average restaurant when it comes to the

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