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Outsourcing Jobs to Low Wage Countries

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Outsourcing Jobs to Low Wage Countries
Research and Key Issues Business outsourcing, a practice that was previously shrouded in controversy has become commonplace, not only among technology firms but also the IT departments of established companies in various industries. The bulk of overseas outsourcing, a practice that involves companies in economically developed nations shipping jobs to businesses in developing countries, has expanded after the practice became fashionable during the period of economic boom in the mid 1990’s. During this time, the outlook of the practice remained relatively unchanged, though this seems to be changing. For instance, firms that deal with outsourcing are starting to consolidate, resulting in larger providers who offer a wider range of services. Niche providers are also coming forth. Additionally, developing nations such as China and India are in direct competition with one another (Sornarajah 277). India has been the traditional outsourcing –services leader. Initially, outsourcing was the preserve of the larger companies, but now even the smaller and mid-size businesses are beginning to outsource jobs. Additionally, the previous practice was to outsource large projects, for instance call-center operations and basic application development. Today, as outsourcing is becoming more commonplace, companies are beginning to outsource smaller projects such as research and development (R&D) and scientific projects to external providers. Many developments, both technical and in the marketplace, have fueled and permitted these changes and industry practitioners can only expect further changes in the not-so-near future. Technology-related outsourcing has its roots in the early 1980’s, and the practice expanded considerably in the mid-1990 (Rivard and Benoit 49). The factors that led to this expansion included increased complexity in IT

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