How Good Are Your Communication Skills?
Cassie Osborn
SOC 110
January 11th 2016
Robyn Walker

How Good Are Your Communication Skills?

After completing this assessment, my score came out to be a 57. According to the score, I have excellent communication skills both when sending messages, as well as when I receive them. I feel as though this score is partially accurate, and I honestly expected to be in the capable communicator category. Sometimes, I have trouble with how I present myself when communicating with someone. I will say something, and someone will take it the wrong way, so then I have to explain myself to them. I also tend to drag on conversations or even essays without meaning to. I want to make sure that I get my point across, and sometimes I will say too much to a person and get them annoyed. I also tend to be the person in a group that if someone is talking, and I have heard what they have to say, I will put my mind elsewhere and not listen to them. When they ask me what they have said, I’ll be able to repeat half of what they have said, and half of it I didn’t hear. I also have many strengths when it comes to my communication skills. Even though sometimes I can be a poor listener, I tend to be an extremely good one as well. When a friend is having an issue of some sorts, I am typically the person that they come to in order to vent to because I listen to everything that they have to say. I offer them supportive feedback, and also nonsupportive feedback but in a good manner. Whenever I am in a meeting, I am the person who takes notes and makes sure I know what is being said, and I make sure I know what my part of the meeting is, such as what part of the project I will be doing. With this I tend to ask a lot of questions, just so the presenter knows I was listening, and to make sure I do my part correctly. I am extremely good at getting my point across in meetings. I bring all of the supplies I would need, such as power point presentations, or charts. I also have a printed copy of everything that I will be going over, to make it smoother on everyone else, that way they understand what it is I am trying to say. I feel as though all of these skills are important to have in your professional life. You need to be a great listener, as well as someone who can communicate effectively, and know when to use text or when to say something in person. Your communication skills not only are part of your personal life, but they are your professional life too. If you can’t get your point across to your family without having trouble knowing what to say, odds are if you are in customer service, you probably don’t belong there because customer service is nothing but communicating with another person.