............................................................ 4 Healthcare emotional intelligence ......................................................................... 4 Training implications .............................................................................................. 5 Training and Health Care ....................................................................................... 6 The physician and emotional intelligence .............................................................. 7 Conclusion ............................................................................................................. 8 Introduction There is a renewed interest in healthcare, in the role of Emotional Intelligence — a set of behavioral competencies, distinct from traditional IQ, that impact performance. There is also a growing body of evidence that individual behaviors, including EQ, influence patient outcomes and organizational success. What is EQ? How does it apply to healthcare? How do we use it to improve performance? Everyone is striving to provide patient-centered care. Operational strategies like Lean or Six-Sigma help in designing new, patient-centered care models. Information systems make clinical and financial data more useful and enhance efficiency. These strategies and technologies are widely available, but not every organization is successful....
Words: 2724 - Pages: 11
...Review Of Literature Christine Clerizier Grand Canyon University Family-Centered Health Promotion NRS-429V Pat King April 15, 2012 To compare and contrast my search in the library database, I observe there was plenty to learn when it comes to healthcare and health promotion in the three journal articles I have read. The articles stress the evolution of health promotion from primary, secondary and tertiary level of care in the healthcare field. Before this evolution, we were just treating the individual as they become sick; but with the health promotion in the horizon, the individual is being treated as a whole, mentally, socially, culturally, psychologically and most of all, the environment. Since health promotion put the power in the healthcare system to educate, prevent and treat, let us review the different level of the health promotion of coronary artery patient as discuss in these articles. The article chosen cover the impact of prevention research on coronary heart disease. Let us look at the objective that talk about framework and allows the potential of the results and effectiveness of health promotion and prevention. Health promotion is the provision of information and/or education to individuals, families, and communities that encourage family unity. Community commitment, and traditional spirituality, that make positive contribution to their health status. Health promotion is also the promotion of health, ideas and concepts to motivate individuals to adopt health...
Words: 858 - Pages: 4
...Tragedy of Hamlet is a magnificent piece of literature that is teeming with numerous themes. The most prominent theme brought out in this play is that revenge can consume every part of one’s life. William Shakespeare develops this theme through the use of foreshadowing. The mood that is set from the very beginning of the play prepares the reader for the obvious evils that the act of vengeance can lead to. The play is set in Denmark and is centered on Prince Hamlet’s revenge that he seeks for the death of his father by the hand of his uncle, Claudius. Claudius killed his brother in order to gain the throne and marry Gertrude, his brother’s wife. All seems to be in favor of the deceptive pair until one night when Hamlet’s father’s ghost appears to his good friend Horatio and two castle guards, who promptly tell Hamlet. Not believing them, Hamlet waits one night on the rampart of Elsinore Castle to see for himself. He is convinced when the apparition appears and speaks to Hamlet. His father tells him of the injustice that has befallen the family and tells Hamlet to “Revenge his foul and most unnatural murder” (I.v.25). He wants Hamlet to destroy the man who had him murdered and who married his widow. Hamlet wants to know of every detail of the crime and tells the spirit “Haste me to know’t, that I, with wings as swift/ As meditation or the thoughts of love, / May sweep to my revenge” (I.v.25-31). Hamlet promises to devote himself to this cause. Such a rage began to brew within...
Words: 1011 - Pages: 5
...BACKGROUND Despite the excellent quality of American medicine at its best, there are tremendous areas of concern over the quality of medical care as delivered in the United States. A substantial proportion of the American people remain uninsured. There is concern that many people—perhaps most—are not meeting guidelines for control of blood pressure, serum lipids, and diabetes. There is concern that we as a society have not done a good enough job at seeking value. We fail to provide adequate care in some areas while lavishing resources in others. Finally, there is concern over the ability of society to continue to afford the care that is being offered. The Institute of Medicine has called for a medical care system that offers care that is • Safe • Effective • Patient centered • Timely • Efficient • Equitable.1 PROBLEM DEFINITION There are significant problems in the way that medical care is reimbursed. In principal, all goods and services should be priced and paid for by the market mechanism of willingness to pay, governed by supply and demand. However medicine lacks this type of mechanism because the payers are disconnected from the consumers. We have come to see this as the way it should be for 2 interrelated reasons. The first is that very few in society could afford care for catastrophic conditions, such as bone marrow transplantation. The second is that many, perhaps most, people in our society view medicine as a right, much like grade school education or clean...
Words: 1924 - Pages: 8
...a treatment center devoted to helping those afflicted in substance abuse. “Anuvia Prevention & Recovery Center is a nonprofit organization serving Charlotte and Mecklenburg County with alcohol and drug education, prevention, assessment and treatment services. Anuvia promotes wellness in our community by providing compassionate treatment and prevention services of the highest quality to impact the disease of addiction” ("Www.anuvia.org", 2012). Anuvia’s mission statement is “Anuvia envisions a community where the impact of addiction is significantly reduced because its members recognize addiction as a disease affecting the entire community, know where to turn for help, and have access to the highest quality of care. Anuvia strives for a continuum of care that is barrier-free and culturally competent. Anuvia is committed to collaborating and partnering with substance abuse service recipients, providers of services, public and private organizations and funding sources to provide prevention, education, advocacy, intervention, assessment and treatment services”. ("Www.anuvia.org", 2012). Many human service programs are available, from inpatient 90 day hospitalizations, to extensive outpatient 90 hour, eight week counseling and lecture form classes, holding random drug tests for accountability. Serving the Charlotte metro and surrounding areas for more than a half century, it has been known by other names such as the “Chemical Dependency Center”, The Randolph Clinic and...
Words: 1074 - Pages: 5
...Haverstraw Collaborative Meeting of April 06, 2016 37 members and guests in attendance: Vanessa Lopez , Tim Sanders, Tanya Soto & Annmarie Guidice (Haverstraw Center), Steven Lopez (HACSO), Alexander Drab (planned Parenthood), Pat Rajla, Anne Carey-Lolorado(HLZ), Ghery Chery (RCADD), Jenny Guzman (Center for Safety and Change), Jody Addeo (Alzheimers Association), Charles Maze (YMCA), Shari Stopler (RCDOH), Kim Gizzi (RCYB), Jacqui Lunchich (Rockland Boces), Susan Filgueras (Habitat for Humanity), Doris Suarez (Centro de Amigos SADC), Dana Treacy (United Way), Lacey Benjamin (Mid Hudson PRC), Kevin Brown (RCDSS), Rubina Vij (Jawonio), Annie Scott (CANDLE), Rosa Morales (Affinity), Rebecca Chandler (HRHCARE), Dina Nejman (Haverstraw Place), Kathy Galione (Youth Bureau/Cons. Corps), Cheryl Hunter-Grant(LHVPN), John Aramim (Rockland Career Ctr), Deborah Studnitzer(RTC Institute), Daniel Santana(Fidelis Care), Betsy Rodman (Cornell Coop Ext), Ron Figueroa (RCDSS), Delilah Velez ( Evercare Choice), Martha Robles (CCCSR), Alejandra Silva-Exias (Legal Aid Society of Rockland), Dwindell Feeley (BBBS Rockland) Susan Ball (RSVP), Claudia Depkin (HKDPL), Sr. Marie Buckley (Hospice of Rockland) Inspiration for the day was a reading prepared- “Thought for April” and was shared by the group. Minutes from March were read and accepted by members. Presentation- Doris Suarez – Centro De Amigos- Overview This Social Adult Day Center will be opening at 91 Broadway, Haverstraw...
Words: 1470 - Pages: 6
...Nursing Professional Reflections Elham Kowsar Antelope Valley College Mrs. Cox Nursing Science 201 A good nurse needs certain skills in order to operate effectively in a psychiatric setting. Although there are many attributes essential to excellent nursing care, this paper specifically focuses on empathy, self-awareness, and building of trust in the professional relationship between a nurse and her patient. In the mental health setting it is important to understand the difference between empathy and sympathy. Empathy and sympathy may appear to be interchangeable, but they are not. Both words are derived from the Greek language. Empathy means “in feeling” and is based on, and acceptance of, individual uniqueness. Sympathy means “with feeling” and is largely an affective reaction which involves sharing emotions and merging or losing oneself in another person’s experience. Empathy is intimately linked to closeness, which can prove to be difficult to attain for some nurses. The structure of empathy is described as a feeling, portrayed non-verbally, and includes thoughts and emotions related to understanding patients' situations. Nurses' own attributes and previous personal and professional experiences impact their ability to empathize, while knowledge about people and how they are feeling is important for developing empathy. Empathic feelings are difficult to generate when nurses have no context for a similar experience or when the patient is...
Words: 1789 - Pages: 8
...Community Preparedness and Response NUR/408 Community Preparedness and Response This paper discusses The Neighborhood - Pearson Health Science season two, episode five at the University of Phoenix student website. The examination of the actions of health care workers in response to the health concerns of key characters will be highlighted including the community hospital, senior center, school, and the Bley household. The role of the preparedness of the public health agencies, who initially responded to the community emergency, and who should monitor the effects on the community health will be assessed. Identification of how public health care teams can enhance the citizens’ preparedness for emergencies will be explored as well as suggestions to improve personal preparedness in a similar community emergent event. The Neighborhood The Neighborhood has a population of 64,200 including all ages from zero to over 90 years-old. An uncontrolled forest fire has been burning for over five days. As firefighters battle the fire, city officials state the community is not in any danger. However, the thick smoke is covering the town. The healthcare workers are working hard to treat people of the community with chronic lung problems (Pearson Health Science, 2009). Hospital The local hospital is a 362 inpatient bed facility (Pearson Health Science, 2009). The raging fire has the emergency room and local offices seeing an increase of patients suffering breathing problems...
Words: 2133 - Pages: 9
...Seminar Paper on the Topic: Scarlett O’Hara as a Complicated Heroine INTRODUCTION Gone with the Wind, a popular romantic novel by Margaret Mitchell, differs from most Civil War novels by glorifying the South and demonizing the North. Other popular novels about the Civil War, such as Stephen Crane’s The Red Badge of Courage, are told from a Northern perspective and tend to exalt the North’s values. Mitchell’s novel is unique also for its portrayal of a strong-willed, independent woman, Scarlett O’Hara, who shares many characteristics with Mitchell herself. Mitchell frequently defied convention, divorcing her first husband and pursuing a career in journalism despite the disapproval of society. Gone with the Wind was published in 1936; ten years after Mitchell began writing it. A smash success upon publication, Gone with the Wind became—and remains even now—one of the best-selling novels of all time. It received the 1937 Pulitzer Prize. In the late 1930s a film version of the novel was planned, and David O. Selznick’s nationwide search for an actress to play Scarlett O’Hara captivated the nation’s attention. The resulting film starred Vivien Leigh and Clark Gable as Scarlett O’Hara and Rhett Butler, and it quickly became one of the most popular motion pictures of all time. My research paper discusses about the character of the protagonist. No doubt Scarlett O’Hara is a complicated heroine in the story. But there is nothing to say...
Words: 1315 - Pages: 6
...Advancing Effective Communication, Cultural Competence, and Patient- and Family-Centered Care A Roadmap for Hospitals Quality Safety Equity A Roadmap for Hospitals Project Staff Amy Wilson-Stronks, M.P.P., Project Director, Health Disparities, Division of Quality Measurement and Research, The Joint Commission. Paul Schyve, M.D., Senior Vice President, The Joint Commission Christina L. Cordero, Ph.D., M.P.H., Associate Project Director, Division of Standards and Survey Methods, The Joint Commission Isa Rodriguez, Project Coordinator, Division of Quality Measurement and Research, The Joint Commission Mara Youdelman, J.D., L.L.M., Senior Attorney, National Health Law Program Project Advisors Maureen Carr, M.B.A., Project Director, Division of Standards and Survey Methods, The Joint Commission Amy Panagopoulos, R.N., M.B.A., Director, Division of Standards and Survey Methods, The Joint Commission Robert Wise, M.D., Vice President, Division of Standards and Survey Methods, The Joint Commission Joint Commission Mission The mission of The Joint Commission is to continuously improve health care for the public, in collaboration with other stakeholders, by evaluating health care organizations and inspiring them to excel in providing safe and effective care of the highest quality and value. The inclusion of an organization name, product, or service in a Joint Commission publication should not be construed as an endorsement of such organization, product, or services, nor is failure...
Words: 52816 - Pages: 212
...English 102 10 June 2010 Contamination OCD and Our Health Contamination obsessive-compulsive disorder can be the most unnecessary and most annoying disorder out there. Consider the feeling of constantly tracing the history of germ contents for everything you touch. It’s nearly impossible, but enough to drive a person crazy. Dealing with contamination OCD myself, I am a self-proclaimed “germ-a-phobe” or “germ-freak,” but living in fear of germs is not what I always dreamed of. Anxiety is an understatement in regards to never touching the TV remote control just because I don’t know who touched it last and what they’ve touched last, or letting everyone believe I’m unfriendly just to avoid a high-five, even though I do carry hand sanitizer with me. These are unnecessary and irrelevant thoughts to anything worthwhile, but somehow they aren’t as easy to get rid of as you might think. Contamination OCD can cause so much fear and anxiety in a person’s life, but what is it that actually jump starts this seemingly endless annoyance? Should the rest of the world consider our thoughts on the fact that maybe germs are dangerous or is it the disinfectants that are really causing us harm? Even though disinfectants pose such a dangerous threat to our health due to toxins in them, those living with contamination OCD still can’t seem to accept that fact and put down the cleaners in fear of being contaminated by germs because of the habits and rituals that have taken over in our minds and...
Words: 3761 - Pages: 16
...NURSING CARE PLAN COURSE: Basic Adult Health CLIENT INITIALS: DATE OF ADMISSION: AGE: GENDER: JL June 13, 2011 85 M HT: WT: ALLERGIES: 140 lbs. NKA CODE STATUS: FULL RACE/ETHNICITY: CULTURAL CONSIDERATIONS: Caucasian None RELIGION/SPIRITUAL CONSIDERATIONS: Unknown OCCUPATION/HOBBIES/RECREATIONAL ACTIVITIES: Retired LIVING SITUATION/WITH WHOM: (home, assisted living, LTC, etc) Lives with daughter. SOCIAL HISTORY: (tobacco, ETOH, illicit drugs, family dynamics) Quit smoking many years ago, no history of ETOH or drug use. NURSING CARE PLAN ADMITTING MEDICAL DIAGNOSIS: Client's principal admitting diagnosis was leukocytosis. Definition: (from Taber’s) “An increase in the number of leukocytes (usually above 10,000/mm3) in the blood. It occurs most commonly in disease processes involving infection, inflammation, trauma, or stress, but it also can result from the use of some medications” (Venes, 2009, p. 1327). Etiology/pathophysiology: ( NOT from Taber’s or Wikipedia) Etiology: Causes of leukocytosis are infection, inflammation, tissue damage, immune reaction, bone marrow problems, medications, and stress (Drug Information Online, 2011). Pathophysiology: “Leukocytosis can be a reaction to various infectious, inflammatory, and, in certain instances, physiologic processes (eg, stress, exercise). This reaction is mediated by several molecules, which are released or regulated in response to stimulatory events that include growth or survival factors (eg, granulocyte...
Words: 3941 - Pages: 16
...International Journal of Social and Management Sciences Volume 2 Number 2 April 2009 ISSN 1504-8446 International Journal of Social and Management Sciences is a multidisciplinary peer-reviewed journal devoted to publishing research papers in all related fields of social and management sciences. Contents THE EFFECTS OF INQUIRY-BASED AND COMPETITIVE LEARNING STRATEGIES ON ACADEMIC PERFOMANCE OF SENIOR SECONDARY SCHOOL STUDENTS IN PHYSICS ................................................................................................ 4 PATIENTS’ PERCEPTIONS OF DEPRESSION ETIOLOGY AND TREATMENT EXPECTATIONS IN A NIGERIAN TERTIARY HOSPITAL .............. 12 PARENTAL CHILD-REARING STYLES, HOME STABILITY AND ACADEMIC PERFORMANCE OF STUDENTS IN SENIOR SECONDARY SCHOOL PHYSICS IN CROSS RIVER STATE OF NIGERIA ........................................................................35 MODEL JOB ANALYSIS AND DESCRIPTION FOR PUBLIC RELATIONS PRACTITIONERS IN KENYA..............................46 NOLLYWOOD, NEW COMMUNICATION TECHNOLOGIES AND INDIGENOUS CULTURES IN A GLOBALIZED WORLD: THE NIGERIAN DILEMMA ......................................................................................................................................... 62 2 This Page is deliberately left blank 3 THE EFFECTS OF INQUIRY-BASED AND COMPETITIVE LEARNING STRATEGIES ON ACADEMIC PERFOMANCE OF SENIOR SECONDARY SCHOOL STUDENTS IN PHYSICS AFOLABI, FOLASHADE DEPARTMENT OF TEACHER EDUCATION FACULTY OF EDUCATION...
Words: 31554 - Pages: 127
...Evidence Based Management and Psychological Contracts: The Success of Apple. Aaron Wood Ottawa University * Introduction For decades, the application of organizational behavior theories to business management has been an ongoing process of discovery and innovative thinking. Concepts like evidence based management (McShane, 2013) and psychological contracts (Braekkan & Tunheim, 2013) are being employed in some of the world’s leading corporations. For the purpose of this paper, the synthesis of material into conceptual application will be applied to a single corporate entity. By choosing a company with global interests who continues to espouse very personal, individual based value perspectives, Apple is a good representational fit. This paper will highlight not only how Apple in some cases is using these concepts successfully in the market place, but also ways in which their former CEO failed miserably in utilization of these concepts while achieving enormous corporate success. This paper will also look to Apple’s future and how study of these theories along with others may be further developed. Multiple references from a wide array of media sources and fields of study have been researched to show the breadth of Apple’s stakeholder and business positioning strategies from the earliest days up to resources compiled as late as November 2013. As the development of information threads lead to fields like manufacturing, education, supply chains, demography, and even...
Words: 6213 - Pages: 25
...difficult for the organization. Hostile takeover attempts plagued the firm during the 1980s. Avon sales volume in the United States and international markets showed little or no growth. Profit margins on many products declined due to price discounting by competitors. Turnover rates of sales representatives had increased. The corporate debt was referred to as “staggering” at $1.13 billion or 82.5% of total capital in 1988 (See Appendices A, B, and C). Preston was confident, however, that 1993 would be a year of improvement for the company, both in financial performance and in the progress made “repositioning ourselves as the woman’s company for the Nineties and beyond.” Avon’s research department informed management that corporate problems centered around image and market access. That shaped the agenda of the June, 1992, meeting in Florida: How to protect the firm’s dominant Latin American and Pacific Rim positions against increasingly stiff competition, how to establish a growth track in established markets, and how to pay for it all. Out of the discussions emerged a new vision of the firm, a new marketing orientation, and a new approach to strategic development. This case was prepared by James W. Camerius of Northern Michigan...
Words: 8358 - Pages: 34
