...3 3. The impact of generational conflicts in Organisation X 6 4. The impact of more women in Organisation X 8 5. The impact of changes in technology in Organisation X 9 6. Checklist and evaluation of the status of HCM functions in Organisation X 10 7. Action plan to assist HCM improve functions in Organisation X 15 8. Conclusion 19 9. List of References 20 1. Introduction The purpose of this report is to look at and analyse the roles of human capital management in an organisation. Hereon forward, human capital management will be referred to as HCM. The roles and analysis will be used as a guideline for preparing a report to the human resources director of the researcher’s organisation. The report will focus on a variety aspects related to HCM, namely, the impact of generational conflicts, more women in the organisation and the impact of change in technology. It will also include a checklist and evaluation of talent management, employee engagement, employee motivation and change management. Finally the report will conclude with an action plan to assist the HCM team to (continuously) improve these functions and roles to ensure a satisfied and productive workforce. (Milpark Business School, 2013) The organisation chosen for this report is a multi-national corporation that provides products and services to treat patients with chronic kidney disease. The holding organisation is in Germany, the focus of this report will be on the South African subsidiary...
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...IT MANAGEMENT – Managing People 1 IT Management: Managing People 1 David McKean BookBoon By: MGNT 6040: Current Readings in Management of Technology IT MANAGEMENT – Managing People 2 Contents About the author and IT Leaders Ltd 3 1 The secret to good IT management 4 2 What makes a successfully IT manager? 5 3 Team Leadership 7 4 Business relationship management 10 5 Working with senior execs – Networking & politics 6 Conclusion IT MANAGEMENT – Managing People 3 About the author and IT Leaders Ltd David McKean, former CIO, has worked with many national companies worldwide, including AT&T, UPC in Holland, and C&W in the U.K. David is now the managing director of IT Leaders Ltd, a leading provider of IT management training. IT Leaders Ltd provides training courses to the public, as well as distance learning courses and in house courses. All IT Leaders courses are accredited by the Institute of Leadership and Management and presented by former CIO’s and senior directors. IT Leaders Ltd’s clients include Accenture, Alstom, Barclays, Capita, DHL, HSBC, Phillips, and many more large organizations. IT Leaders Ltd programs focus on 8 key IT Leadership elements, including “organizational politics for IT managers, leading IT teams, business and IT strategy, technology innovation, crisis leadership, business change leadership, senior level influencing, and corporate leadership”. The IT management and commercial...
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...The working world and its environment has always been a complex aspect to consider and as an evolving field, Human resource management has provided a collection of policies, theories and practices which help debate the importance and effect it has on how an organisation’s perform in diverse situations. This assignment will thus seek to explore through the use of models and theories brought forth by scholars; means by which people in organisations should be managed and ways by which those in managerial position could adopt in order to resolve issues in the work place efficiently. Also by using 2 main organisations (provided as case studies), the assignment further seek to bring to clarity certain similar practices shared and also expose certain contrasting means of operation between both organisation in term of: *Organisational design and structure & *Organisational Culture Brook (2003) in his findings has acknowledge the complexity that most organisations finds themselves in and rightly identifies that there are forces which not just influences an organisation but also frames it. So through the PEST model (Political, Economic, Social and Technology), it can be argued on the other side of the coin, that organisations are not only affected by their environment and its forces, however their means of operation (which is classified in other terms as organisational design and culture) can also in return influence the environment in which...
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...1. Using examples, explain what is meant by internal and external drivers for change. With globalisation it is an important to have clear concept about business management. Business environment is the totality of all such factors which influence the working and decision making of a business organisation. Business is a commercial enterprises ventured into secure maximum possible profit and to give best services to the public. These are things, events or situations that occur the way a business operations, either in a positive or negative way. This can be called driving forces or environmental factors. They are; I. Internal driving forces Internal driving forces, which are the things, situations or events that are occurred inside the business and these generally under control of the company. The main internal driving forces are given below; (a) Technological Capacity The new discoveries make the old one obsolete. The business community has to keep itself abreast with the technological changes. And it is also an important aspect as it shapes the business operations in the long run. Today the scientists are working on such technologies which will change the entire production process. The company is not running without most modern technology, they cannot competent to others (b) Organisational Culture Organisational behaviour can be defined as the systematic study of the behaviour and attitude of both individual and group within the organisation. Organisations...
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...People management could be defined as a concept that relies on change and flexibility over periods of time. Nowadays in this fast-moving world where new technologies and innovations lay in the foreground of the business, management improvements are inevitable – ‘The nature of work and industrial organisation is truly changing with unnerving speed’ ( Kumar,1991,p201, Bradley, 1999). This perception has been a subject of many discussions and analyses and is still very relevant and popular among the managers worldwide. Therefore considering management development as a crucial part from the giant machine called ‘industrial business’, my chosen organisation is a massive global company with strong history heritage in this current area. In this essay the main topic for discussion will be how Unilever changed its management strategies in terms of its people over the years based on a few management ideologies, and what are the positive and negative outcomes from these alterations. The basic management theories which are going to be used are Systematic management (Taylorism, Fordism), People Management and Environmental Management as well as some additional theories which will support and clarify the made arguments in order to be achieved both depth and breadth of the critical analysis. The main reason why Unilever was chosen to be discussed in this paper is because it is one of the most successful organisations in the fast-moving consumer goods industry today, with strong, built...
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...CONTENTS | Title | Page No. | 1 | Executive Summary | 2 | 2 | Introduction | | 3 | Discussion and analysis | | 4 | Conclusion | | 5 | References | | 1- EXECUTIVE SUMMARY X University is a private educational institution with an aim to be a leading educational institution. The dedicated management were focused, and working hard towards achieving the goals. A human resources director joint the University, which had a major impact on the performance of individual employees, and the whole organization. A lot of employees resigned, departments were ineffective, number of applying students was decreasing significantly and overall morale was fading, in addition to reputation has been significantly affected. “The better the leader, the more engaged are the staff.” (1) 2- INTRODUCTION .X University is an independent, private, educational institution , which aims at building a knowledge-based economy that effectively contributes to the development of the country * Vision To be a leading international center, of higher education and research in science. * Mission: X University endeavors is to serve UAE society and the region and the world by providing an environment of creative enquiry within which critical thinking, human values, technical competence and practical and social skills, and capability of lifetime learning. * Goals: 1. Educational Excellence 2. Student-centric community 3. Creates a culture of research and innovation ...
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...Term Paper on People Management Within The Context of Business Process Management By Morris Biko Okello KCA/08/04084 MSC ISM 19TH OCTOBER-2013 to 12th December 2013. TABLE OF CONTENT 1. Introduction………………………………………………………………………………………………………………….…..3 1.1. History of People Management……………………………………………………………………………………...3 1.2. State of Practice……………………………………………………………………………………………………………..4 1.3. Technological Advancement……………………………………………………………………………………………5 2. Review of Literature..….…………………………………………………………………………………………………….6 2.1. Case 1…………………………………………………………………………………………………………………………….6 2.2. Case 2…………………………………………………………………………………………………………………………….7 2.3. Case 3…………………………………………………………………………………………………………………………….8 2.4. Case 4…………………………………………………………………………………………………………………………….9 3. Conclusion…..…………………………………………………………………………………………………………………..10 4. Reference… ….………………………………………………………………………………………………………………….10 1. INTRODUCTION In this paper, I am going to look at the issue of People Management within the Business Process Management. People, in the general sense would mean all humans who come into contact with the business at all levels of the business process. The people could be categorized in these categories:- 1) Customers – the people who pay for goods or services from the business. 2) Business Actors (workers) – the people who work within the structures of the business and are paid for their service to the...
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...Introduction: China as a developing country, she changes a lot especially in the recent years. China had changed planning economic into market economy. After the reform of China policy, China’s gross domestic product growth rapidly. These kinds of situation bring about good opportunities for foreign investment to invest in China. Howton Ltd, is interested to take over a Chinese telecommunication company, New wonders in Shanghai, and Howton Ltd was interested in increasing its market share. Before the take over, to understand the local situation and Human Resource situation in China is very important. In term of the requirement of the Chief Executive Officer of Howton Ltd, Mr. Richard Wilson, we reported some researches and give some recommendations to Mr. Richard Wilson. The purpose of study of this report were as followings: To provide necessary information for Howton Ltd take over the local telecommunication company. Analysis the Chinese local situation for the Human Resource Department, help them to know the opportunities and threat in China. Recommend some suggestion for Howton Ltd to cope with the local situation in China, also give some recommendation for reform New Wonders’s Human Resource System. The scope of our research included all the east city of China; the emphasis of our research is Shanghai. During in the research we use interview, research on the ground, questionnaire, also get some professional report from the Internet. ...
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...Southwest Airlines People Management People Strategy 26 Aug 2012 Abstract Southwest Airlines has been the most profitable airline in the United States for decades. It leads in customer satisfaction and for years led the rankings in on time performance. Many have identified the successful business practices that have allowed such remarkable success but Southwest's corporate culture has been identified as the secret sauce. This paper will discuss the company's overall people strategy, employee reward and motivation, company culture, employee hiring and sustainment, and ways to continue success. Southwest Airlines History Southwest Airlines was the largest provider of scheduled domestic passenger air travel in the United States in 2011 according to a Standard & Poor’s stock report dated 18 August 2011. Its ranking for total revenue places it in fourth place among airlines in the US. “The company specializes in low-fare, point to point, short-haul, high-frequency service” and they claim to have harmonious relations with its labor force, even though 80% of the work force is unionized. According to her book, "The Southwest Airlines Way, Using the Power of Relationships to Achieve High Performance", Jody Gittell identifies three key components to the companies' success. Lying at the heart of the Southwest success story are these three elements: It fosters 10 organizational practices which build relationships between...
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...1. Management is the process of dealing with or controlling things or people. It is the process whereby manager creates directs and operates the organization objectives in a systematic way through assistance of human efforts. According to Harold Koontz ‘’Management is the art of getting things done through and with people in formally organized groups’’. 2. Management is refers to the effective utilization and coordination of resources in order to achieve maximum efficiency. Management is also the guidance and control of action required to execute a program. According to F.W. Taylor, "Management is the art of knowing what you want to do and then seeing that they do it in the best and the cheapest may." 3. Management is the process of getting things done through the efforts of other people in order to achieve the predetermined objectives of organization. According to ‘’Peter Drucker’’ “Management is a multipurpose organ that manages a business and manages Managers and manages Workers and work.” 4. Management can be defined as an act that involves the control, supervision and leading of other persons. It also involves overseeing projects, resources and business enterprises, and in medicine, it refers to the treatment and control of a disease. According to Mary Cushing Nile, ‘’Good Management, or scientific management, achieves a social objective with the best use of human and material energy and time, and with satisfaction for the participants and the public’’ 5. Management...
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...Sec No | Group No | Name of the case | Name or names of the person created the final output | 4 | 3 | People Management, The Mantra For Success: The Case Of Singhania And Partners | Ashish.K.AgarwalKaran BabarChitra BenganiDebasmita NandyDeepak PoddarDhananjay DixitGourav Mukherjee | Problem Statement How can Singhania And Partners sustain its successful people management system in future? | System | EA Factor (Political, Economic, legal etc.) | Implications on the problem | Political : | As more and more countries (for ex. China, Korea) are increasingly liberalising their legal services, the Indian Government may also follow the path. Thus competition may increase immensely in the sector, an increase in the attrition rates has already created a scarce of resource of legal professionals. Thus Singhania And Partners can also face the heat. | Economic: | There is a scarcity of legal professionals in India, and the scope of work increasing consistently (Starting with the liberalisation of Indian Economy to current outsourcing scenario). Thus it is very important for Singhania And Partners to maintain its people management system. | Legal: | Currently foreign law firms are prohibited from giving any legal advice that could constitute practising Indian law. This is an advantageous situation for Indian law firms like Singhania And Partners as it increases their work horizon and decreases the competition. | Social: | As India’s legal system is slow, the companies...
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...04/02/2015 04/02/2015 REFLECTIVE DIARY Cultural Differences and People Management – BLDE606.2 REFLECTIVE DIARY Cultural Differences and People Management – BLDE606.2 Module leader: Dr Dawn Williams Seminar teacher: Fiona O’Connor Student name: Charlotte Marcenac Student ID: W151350741 Module leader: Dr Dawn Williams Seminar teacher: Fiona O’Connor Student name: Charlotte Marcenac Student ID: W151350741 TABLE OF CONTENTS TABLE OF CONTENTS I. Table of contents II. Introduction III. A module providing a greater understanding of culture self-awareness, through the process of cultural pluralism IV. Reflecting on the political rights of women in France and Saudi Arabia across the concept of masculine societies V. Cultural Shock: a concept perceived as a disease, or a learning process of cultural differences? VI. Difficulties to demonstrate high and low context from you culture, but a strong relation with other cultural patterns to help. VII. The importance of rituals, symbols, beliefs when negotiating with the Chinese culture, as example: the meaning of a gift VIII. Cross cultural management: the relationship between managers and employees in France compare to Australia. IX. Conclusion X. References INTRODUCTION INTRODUCTION According to Schön (1983), reflective practice enables people to involve in a process of continuous learning, by learning from experiences. This reflective...
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...political influences then political aim will take over the industrial aim. If people are involved in politics then they will be more interested in politics and they will do work with less labor and try to earn compensation without working. Because then they will think that they have good relation with politicians and have shelter with political persons. Trade Unions did not bother the management then strike, lock out will be regular phenomena. For this unstable situation productivity will be hampered. Lastly by interferences of policies only CBA person benefited but ultimately labors become looser. We know productivity is directly involved with economy, if productivity less it will be create a great impact of our whole economy. If productivity will grow automatically economy of the country will be grow and if productivity will less automatically economy of the country will be less. For a good atmosphere of industrial relation need to a standard compensation and benefits, salary timely, recreation, leave for employees then they will actively. But if involve politics in industrial atmosphere then all things or all system will be destroy. There will be creating class conflict and dissatisfaction. Then all industry will be affected and destroy. b) Question: Corruption may be obstacle in case of IR Answer: Corruption always is an obstacle in industrial relation. Corruption means there one no ethics inside people. If in an industrial relation ethics isn’t follow then fairness will...
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...on the behalf of this particular client; it is paramount that you do not give anything less than your very best when working for them because in some cases, you are the only voice they have that anyone else really acknowledges or hears. In reviewing various populations in the behavioral health area of the Dorland Health Case Management Resource Guide, I was most drawn to two separate and respective populations; one being individuals who experience and are living with mental health issues and the second being those individuals suffering from substance abuse issues. After giving the two some careful thought and consideration, I selected the special population of substance abuse. The population of substance abuse was selected because it was the one that I had the most interest in and also because I have more knowledge and experience as it pertains to this topic than I do with mental health issues. I have had first and second hand experience in dealing with this problem and I know how it affects those around the individual who is abusing the substance, whether it be alcohol or one or more of a various amount of drugs. I’ve known my fair share of people, both friends and family members who have suffered too long with this issue either from the inability to afford help or from...
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...the management must have put great efforts to find accommodation for all of us. However, a few issues always remain. Only in this case the issues are not a few but too many! The purpose of hostel accommodation, I used to believe, is to provide a conducive environment for students’ studies as well as their comfort and relaxation. Moreover, in the final year of studies students are generally given more freedom so they can use their time effectively. But, here at Rangrajapuram hostel, we are given 2 rooms to be shared among 4 people each, with no facility available to us as of now. As outstation students, we all have a lot of luggage which we cannot just throw off because we don’t have space to keep them. And this is the condition as of now, when we have no wardrobes, study tables-chairs in the room. (Supposedly) if we get these things there will no space for movement. Then is the problem of commuting from this place to the college. We have heard that the management has decided to provide us with INR 70/- per 3 persons for one-side travel. However, since we have come here we couldn’t find an autowallah who would take us between the locations for that fare. After a hard bargain of 10-15 minutes they come to INR 100 mostly and INR 80 a few times (if we get lucky!) And there has been hardly a time when we had three people all going at the same time (this is when most of the schedule is coinciding). Further, it is going to be even more dispersed. So, at best, we have 2 people to...
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