...EFFICIENCY OF EXISTING PERFORMANCE APPRAISAL SYSTEM FOR OFFICERS IN SRI LANKA NAVY BY LCdr (ASW) TR DANIEL PGD in Defence Management Naval and Maritime Academy (Accredited to General Sir John Kotelawala Defence University) DECLARATION I declare that this dissertation contains no material which has been accepted for the award of any other degree or diploma in any university or equivalent institution, and that to the best of my knowledge and belief, contains no material previously submitted or written by any other person, except where due reference is made in the text of this Dissertation. I carried out the work described in this under the supervision of Captain (ND) KJ Kularathne, RSP,Psc,MSc(D&SS) ........................................................ Date:.......................... TR DANIEL 7001 COMMENTS OF THE SUPERVISOR ..................................................... Date ........................................ KJ KULARATHNE,RSP,Psc,MSc(D&SS) Captain (ND) Sri Lanka Navy ABSTRACT Sri Lanka Navy is one of the largest organization in Sri Lanka with nearly 55000 men & women are working to date .SLN is not only one of the largest, but also diverse as more than 20 major professions are cohesion to form this organisation. Officers form the backbone of this large organisation; SLN and better performance of officers is a necessity to achieve organisational...
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...Performance appraisals are a hot subject in management and organizations these days. Organizations rely on employees to complete business tasks in a timely and competent manner because their reputation may depend on the performance of its employees. It’s essential that organizations develop a performance management system to assist in evaluating their employees. The performance management system is usually used for annual employee evaluations. The performance management system can be performed in various formats such as rating employees on a scale of 1 to 10 or giving a rating of excellent, good, average, or poor. Now, that I have discussed what performance management system is, it’s time that I elaborate on an example of this system. I would like to discuss the “rank and yank” philosophy and if I agree or disagree with it. I will also discuss Burger King’s performance appraisal. According to the textbook, “rank and yank requires managers to force-rank employees according to some preset distribution” (Milkovich, Newman, and Gerhard, 2011, p.376). With this process, an organization ranks their employees against each other and then terminates the lowest end of the rankings. The terminating component of this process is considered as the yank. I have read that more than 50 percent of the Fortune 500 companies used a form of this system. But some companies use rank and yank only to get rid of their lowest performing employees in times of financial crisis. The allege purpose...
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...Research Paper The role of performance appraisal system on the development of human resource of Komenda College of education Introduction In every administration, whether private or public, there exist laid down aims and objectives that are to be achieved within a specific period. Nevertheless, these cannot be possible if the organisation focuses only on its financial and physical resources. There is therefore the need to concentrate on the human resource as well. This is necessary because it is only the people who are employed in the institution that can put together both the financial and physical resources of the institution in order to achieve its aims and objectives. With this in mind, each institution has to take the planning of its human resource as one of the most important issue. Pinnington and Edwards (2000) have defined “human resource planning as “the systematic and continuing process of analysing an organisation’s human resource needs under changing conditions and developing personnel policies appropriate to the long-term effectiveness of the organisation”(pp. 22). Cascio (1996) indicated that this can be done quarterly, bi-annually or annually and through some interrelated activities stated by Cascio (1996) and which include the following: i. Personnel inventory which is done to assess the current human resource base and how they are currently being used. ii. Human...
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...Republic of the Philippines Polytechnic University of the Philippines Quezon City Campus Don Fabian Street, Commonwealth, Quezon City A Research Paper “The Implementation of Performance Appraisal System in Small Scale Businesses in Quezon City” In Partial fulfillment of the Requirements for the subject Fundamentals of Research Presented to: Prof. Diana Lee Tracy K. Chan By Grutas, Princess May T. Rivero, Jubelle A. Sta.Ana, Babylyn E BSBA HRDM 3-1N S.Y 2013-2014 CERTIFICATION This Undergraduate Research entitled “Implementation of Performance Appraisal in Small Scale Businesses in Quezon City” prepared and submitted by Princess May T. Grutas, Jubelle A. Rivero and Babylyn E. Sta. Ana, in fulfillment of the requirements for the course FUNDAMENTALS OF RESEARCH has been examined and recommended for approval. DIANA LEE TRACY K. CHAN, MEM Adviser APPROVAL SHEET Approval by the PANEL OF EXAMINERS on the ORAL EXAMINATION with a grade of . ROSALIE A. CORPUS, DEM Chairman ANALYN DIAZ, DEM ...
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...Performance Appraisal system Performance appraisal is a system of review and evaluation of an individual or team’s job performance. An effective system assesses accomplishments and evolves plans for development. Performance management is a process that significantly affects organizational success by having managers and employees work together to set expectations, review results, and reward performance. Its goal is to provide an accurate picture of past and / or future employee performance. To achieve this, performance standards are established. I. The Performance Appraisal Process Many of the external and internal environmental factors previously discussed can influence the appraisal process. Legislation requires that the appraisal systems be nondiscriminatory. The labor union might affect the appraisal process by stressing seniority as the basis for promotions and pay increases. Factors within the internal environment can also affect the performance appraisal process. The type of corporate culture can serve to help or hinder the process. Identification of specific goals is the starting point for the PA process. After specific appraisal goals have been established, workers and teams must understand what is expected from them in their tasks. Informing employees of what is expected of them is a most important employee relations task. At the end of the appraisal period, the appraiser observes work performance and evaluates it against established performance standards. The evaluation...
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...Performance Appraisal Performance appraisal is concerned with determining how well employees are doing their jobs, communicating that information to employees, agreeing on new objectives and establishing a plan for performance improvement. Performance appraisal, by providing a dynamic link to employee recruitment, selection, training and development, career planning, compensation and benefits, safety and health, and industrial relations, is a vital tool for strategy execution. It signals to managers and employees what is really important; it provides ways to measure what is important; it fixes accountability for behaviour and results; and it helps to improve performance. Finally, it’s necessary to defend the organisation against individuals who legally challenge the validity of management decisions relating to promotions, transfers, salary changes and termination. Performance appraisal may be viewed as an overall measure of organisational effectiveness: organisational objectives are met through the effort of individual employees. If employee performance is improved, the organisation will lift its performance. However, it should be noted that some experts do not accept these assumptions. Performance appraisal typically involves measuring how well an individual employee is doing their job against a set of criteria, providing feedback and creating development plan. The performance process generates information that may be used for administrative purposes and/or developmental...
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...Techniques in Performance Appraisal Encourage Discussion Research studies show that employees are likely to feel more satisfied with their appraisal result if they have the chance to talk freely and discuss their performance. It is also more likely that such employees will be better able to meet future performance goals. Employees are also more likely to feel that the appraisal process is fair if they are given a chance to talk about their performance. This is especially so when they are permitted to challenge and appeal against their evaluation. Constructive Intention It is very important that employees recognize that negative appraisal feedback is provided with a constructive intention, i.e., to help them overcome present difficulties and to improve their future performance. Employees will be less anxious about criticism, and more likely to find it useful, when the belief is that the appraiser's intentions are helpful and constructive. In contrast, other studies have reported that "destructive criticism" - which is vague, ill- informed, unfair or harshly presented - will lead to problems such as anger, resentment, tension and workplace conflict, as well as increased resistance to improvement, denial of problems, and poorer performance. Set Performance Goals It has been shown in numerous studies that goal-setting is an important element in employee motivation. Goals can stimulate employee effort, focus attention, increase persistence, and encourage...
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...Case 7.1: The Politics of Performance Appraisal In most organizations managers are tasked annually to evaluate their employees' performance. During this time of evaluation, it is important for managers to thoroughly analyze each individual employee's quality of work as accurately as possible and without bias. The performance appraisal process can be difficult and is often dreaded by most managers. One of the major challenges that managers face when evaluating employees is accuracy. A manager may not recall (or witness) everything an employee has done, and he/she may have a certain bias towards particular employees that may positively or negatively impact an employee's evaluation. Case 7.1 presents a conversation between four managers, who work at Eckel Industries, discussing their views on the performance appraisal process and its complications. The tenure of the managers range from one to twelve years. During their discussion the topic of “fine-tuning” arises. Some of the managers shared that they have fine-tuned (giving an inaccurate rating/score; high or low) an employee's evaluation for the sake of motivating an employee to do better, achieve more, to quit, or to pass along an employee viewed as a problem to another department. The purpose of this case analysis is to evaluate the perspectives about performance appraisal presented by the managers in Case 7.1, discuss the point when “fine-tuning” evaluations becomes unacceptable distortion, and to discuss the steps I would...
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...Performance Appraisal>BBNP4103 INTRODUCTION TO PEMBINAAN ABDULLAH SDN BHD Established since 1986, Pembinaan Abdullah Sdn. Bhd. has commenced business in activities involving infrastructure and production works. Along the years, the company has ventured into housing development and building construction. In 2005, the company expanded into agricultural palm oil and hotel industries. PA has also invested in resources that have been allocated in research and development into biochemical fields, tourism development and other fields both in house as well as external consultant. Mission Statement Pembinaan Abdullah Sdn Bhd is dedicated to provide the best quality service that meets every customer's need. We shall build long term partnerships and enhance our stake holders’ value and shall strive to be the first choice in the construction industry through continuous improvement. Quality Policy The Company is committed to meet our customer' specification/requirement to ensure our customer's satisfaction, with quality assurance integral to all our activities and strive for continuous improvement. Pembinaan Abdullah Sdn. Bhd. shall integrate quality practices in all the management and operational functions of the company. Quality shall encompass all the properties of services and products that give it the capacity to create satisfied customer. To ensure that the customers' specification/requirement is met, Pembinaan Abdullah Sdn. Bhd. shall strive for high expectation...
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...PERFORMANCE APPRAISALS Performance appraisals are very important in ensuring the success of a company. They offer information and feedback that can be used to improve the performance of employees and the operations of a company. An effective performance appraisal can assess the current abilities, skills, and knowledge of an employee, and can show needed areas of improvement. The performance appraisal results can have a huge impact on the role of the human resource department in areas such as planning, training, development programs, career development, compensation, staffing processes, job designs, employee satisfaction, and other challenges. As well as encouraging more effective decisions regarding those areas. It is critical that the performance appraisal is valid, and that it can identify employees that need more training and what types of training are necessary. It is important to note that for an appraisal to remain effective, it is necessary to re-evaluate the appraisal biannually and update it if necessary. The 360-degree performance appraisal is most certainly the method I would use for my organization. This type of performance appraisal uses a combination of feedback from all areas including self, peer, supervisors, and subordinates. There is definitely a trend towards a different style of managing which involves teamwork and participative management. The old managing style of one “boss” is becoming more and more obsolete in my organization. There remains...
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...INTRODUCTION Performance management can be defined as a strategic and integrated approach to delivering sustained success to organizations by improving the performance of the human capital and by developing the capabilities of teams and individuals within that organization (Armstrong and Baron, 2000). The process of performance management therefore focuses not only with ‘WHAT’ is produced but, also ‘HOW’ it is produced. It seeks to ensure that what has been produced is in line with the organization’s needs and these products have been produced in line with the organization’s way of doing things. Performance management can be achieved through many different ways. These include performance appraisal system and coaching. Performance appraisal system can be described as a fairly old system of measuring employees’ performance that has been in use in many organizations. However, Performance appraisal has not brought in the amount of positive results that was expected of it. Armstrong and Mulis (1994:86) quoted one manager describing performance appraisal as “a dishonest annual ritual”. The question that arises then is: “If Managers (the custodians of the system) do not have confidence in their own system, what more employees (who happen to be victims of the system)?” The meaning of the word “appraisal” is “to fix a price or value for something”. This is used in finance in terms such as project appraisal or financial appraisal where a value is attached to a project. Similarly performance appraisal...
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...LALA LAJPATRAI COLLEGE OF COMMERCE AND ECONOMICS Mahalaxmi, Mumbai - 400 034 Masters Of Commerce (Part I) PERFORMANCE APPRAISAL Name of the Student:__________________________ Seat No.: _______________ Name of the Guide: ___________________________ Date: ___________________ DECLARATION I, Yusuf Kunda of LalaLajpatrai Collegeof Commerce & Economics, of M.Com (Part I) hereby declare that I have completed this project on Performance Appraisal in the academic year 2012-2013. The information submitted is true and original to the best of my knowledge. Signature of the Student CERTIFICATE This is to certify that student, YUSUF KUNDA of M.Com (Part I) has successfully completed the project on PERFORMANCE APPRAISAL under our supervision and this is the result of his earnest work. The information given by him in this project is original and true to the best of our knowledge. Date: Signature of the Signature of the Principal Project Co-ordinator of the College Signature of the Signature of the External Course Coordinator Examiner ACKNOWLEDGEMENT It has always been my sincere desire as a management student to get an opportunity to express my views, skills, attitude and talent in which I am proficient. A project is one such avenue through which a student does...
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...Performance Appraisal How does one measure success in the business arena and inform employees of their successes and failures? Managers and executive alike have pondered such a topic and concluded that through the strategic use of performance appraisals one can motivate, inform and adjust employee behavior. Job performance appraisals are an extremely important part of any employee management system and through gaining a solid understanding of the procedure managers and employees alike can benefit and set clear goals and expectations that will cut down on the risk for unnecessary employee turnover. To gain a better understanding of this practice it is important to examine a familiar performance appraisal used in today’s business environment and dissect the results so improvements can be made on the system overall. In order to analyze the importance of performance appraisals our group examined one administer at Hawker Beechcraft Flight Safety International. This specific appraisal inspected five core competency areas of employee performance to measure success in the workplace. The areas of competency surveyed included everything from accuracy and quality of work to creativity and initiative. The appraisal is very specific to the company as a whole. Instead of being department specific, it focuses on general populations. Through this approach, employees do not feel secure because their performance appraisal reflects work for general population that one employee may...
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...Performance appraisal is a process of obtaining, analyzing and recording information about the relative worth of an employee. It is a systematic periodic and an impartial rating of an employee's excellence in matters pertaining to his present job and his potential for a better job. A good appraisal system provides right feedback about the quality of performance of an employee. In spite of dislike by several employees, performance appraisal has become an inescapable feature. It imparts benefits not only to the employees but also on supervisors and management. Performance appraisal is defined as a process by which manager determine if the requirements of a particular job have been successfully accomplished by the person being evaluated or as a process that ensures that employees behaviors match organizational objectives. Performance appraisal historically was used for hourly wage earners and to distinguish between high and low performers on the job. However, today they are used for all job types and aid in decisions about salary, promotions, ways to improve job performance, career counseling, and for identifying problem areas. Although performance appraisals are a necessity, both managers and employees alike tend to dread them. For employees, their future within the organization depends on the outcome of the appraisal, their salaries, promotion ability, and future responsibilities. From a management point of view, one has to be judgmental, yet maintain a trust-worthy relationship...
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...Performance Appraisal Performance appraisals are formal reviews of a subordinate's work performance by a supervisor. They are preformed to identify strengths and weaknesses as well as to discuss areas of improvement. “The process of appraising employee performance can be both time-consuming and stressful. These difficulties are compounded if the appraisal system is poorly developed or if a supervisor lacks the appropriate training to collect and evaluate performance data” (Milkovich and Newman, 2004, ch. 11, p. 80). Kudler Fine Foods needs to create a way to evaluate the employee’s performance. This paper will create a performance appraisal for the employees and help supervisors determine salary increase. Each job classification will be defined with competencies or skills. The competencies assigned to each job classification for Kudler Foods will be assigned a rating scale from one (lowest) to five (highest). The supervisor will sit with the employee and will rate each competency from one to five depending on the performance level of each employee. The rating of each competency will be multiplied with the weights and a score generated for each competency. The total weights for each position add up to one. When the five scores are added together, a composite score will be generated which will range from one (minimum) to give (maximum). The supervisor will then decide which score level will receive what salary increases. For instance the supervisor may decide that those workers...
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