Premium Essay

Personal Communication Assessment

In:

Submitted By jwardlaw
Words 756
Pages 4
Analyze
The most important skill in life is learning how to deal with people. Being in the business industry we need communication skills to accomplish daily tasks such as giving employees’ feedback, writing reports, giving presentations, and sending emails. According to Mitchell (2010), there are several ways to test our communication skills. First, we need to rate ourselves in oral and written communication on a scale of 1 to 10. Secondly, analyze whether we are communicating effectively with our coworkers and employees. Thirdly, assess our ease with language and grammar. Next, take an online communication skills test. Lastly, establish whether our communication is getting the results we intended. Based on my experiences on an off the job, my communicative skills have always been mediocre at best. In order to validate this, I followed the steps mentioned above.
Assessment
There were many assessment tools available via the internet to assess my communication skills but I chose to use (“How Good Are Your Communication Skills?” from Mind Tools. My decision to choose their communication quiz was based on the depth of details it provided me upon completion of the quiz. The quiz had 15 questions which encompassed each stage of the communication process. A score interpretation was provided and also a detailed interpretation for improving my skills in each area. Based on my score interpretation, I am a capable communicator, but I sometimes experience communication problems. I need to take more time to think about my approach to communication, and focus on receiving messages effectively as much as sending them. The encoding part of the communication process was my weakest area. This showed that I have difficulty creating a clear and well-crafted message which often leads to a communication gap.
Communication Gaps
Communication gaps are frequently

Similar Documents

Free Essay

Term Paper

...component where attention is focused on conversation rather than driving. The extent to which this occurs can significantly influence situational awareness (e.g., of the actions of other vehicles, the presence of a stop sign, etc.). Cognitive capture refers to the situation where the driver may be totally "lost in thought," a condition which, in particular, could impair situational awareness. Where emotional content (i.e., personal involvement) in a conversation is high, such as arguing with someone over the phone, the likelihood of cognitive capture is increased. Those instances that require some level of cognitive involvement leading to a loss of situational awareness are viewed as increasing the risk of a crash. Throughout this report, the phrase "cellular telephone" is used to designate the wireless communications hardware of interest. However, as pointed out earlier, a new, competing technology has emerged that also incorporates a similar architecture (i.e., handset) and hence similar concerns for safe use while driving. These Personal Communications Services (PCS) devices share many, if not all the display, control, implementation and user issues that have been associated with cellular telephone use in vehicles. Since all of the research and data reviewed in this report has focused on "cellular telephones," this phraseology has been adopted throughout this report to simplify the presentation...

Words: 815 - Pages: 4

Premium Essay

Cambridge Tec

...OCR Cambridge TECHNICALS Unit 1 Communication and Employment Skills Copyright Notice All material is Copyright ICT Interactive unless otherw ise stated. Each w orksheet can be photocopied w ithin the purchasing institute as long as they remain at the institute w hich made the initial purchase. No f orm of this resource can be transmitted electronically, digitally, mechanically, paper based, or otherw ise outside the purchasing institute w ithout prior permission of the publisher or author. Microsof t Window s, Window s NT, Vista, XP, Seven/Eight, Off ice 2003, Off ice 2007/2010 and/or other Microsof t's products ref erenced are either trademarks or registered trademarks of Microsof t. Macromedia/Adobe and/or other such Adobe products ref erenced are either trademarks or registered trademarks of Adobe. Dis claimer This resource has been created f or educational purposes only. The publisher or author has tried their very best to ensure that the resource pack is accurate and up -to-date. How ever, the publisher or author takes no responsibility if any of the inf or mation content is inaccurate or incorrect that may contradict or mislead in anyw ay at the time w hen the resource w as published. The publisher and author specif ically disclaim any responsibility f or any liability, loss, or risk, personal or otherw ise, w hich is incurred as a consequence, directly or indirectly, of the use and application of any of the contents of this resource. For purposes...

Words: 4912 - Pages: 20

Premium Essay

Ldr/531 360 Research Assessment

...Reach Personal Brand Assessment The 360 Reach Personal Brand Assessment tool is one of the many tools available to organizations, entrepreneurs, and individuals to identify each individuals’ strengths and weaknesses (Reach Communications Consulting, 2009). The data collected in the 360 brand assessment can be compared to survey results of peers and other associates which reveal the individuals characteristics and traits. Yet, this tool goes one step beyond and shows how others see the person and how they interpret what type of individual they are. This allows the individual to hone in on those areas of opportunities and to enhance on the strengths they already have. This is also true to those taking the 360 assessment for their won individual perspective of how others may see them. The individuals can develop better skills of communication, diversity, or just learn how to become a better leader or team player by taking the results and focusing on the given opportunities from the feedback received. The 360 Reach Assessment tool “was developed by psychologists and brand experts, it gives focused portrait of your professional reputation-one that is invaluable for ongoing professional and personal development”. (SAY IT! Communications, 2015). Individual communication assessment tools are useful for an individual who may have experienced professional roadblocks in his or her career path, the source of which the individual is not able to identify. This type of assessment will assist...

Words: 627 - Pages: 3

Free Essay

360 Assessment

...individual recognizes himself as a personal brand or a marketing product. A personal brand centers on identifying an individual’s value, and how he or she benefits a potential employer (Aspire.com, 2014). Perspective employers use technical hiring methods and pre-employment studies aimed at locating potential employees with a positive image. The corporate goal includes locating and investing in an influential business leader (Marrs, 2012). The 360˚Reach-Personal Brand Assessment identifies brand attributes, personal brand skills, strengths and weaknesses with projective exercises for recognizing each member’s team role. This exercise highlights detailed information about the effectiveness for each group member and what valuable skills he or she provides for the team (Reach Communication Consulting, Inc., 2009). Brand Attributes Attributes identify personal values for each group member and how his or her strengths influence the team (Reach Communication Consulting, Inc., 2009). This survey recognizes the daily motivation for each team member. The attributes from each team member provide a balance within the team, which overcomes any challenge or conflict. One strategy helping the team cohesion includes embracing the unique skills each member provides for the group (Reach Communication Consulting, Inc., 2009). Personal Brand Skills Personal branding focuses on marketing you as a high-valued employee. A personal brand identifies personal strengths and weakness for members...

Words: 818 - Pages: 4

Premium Essay

Family Health Assessment

...Family Health Assessment Student Student Students In Christ University Family Centered Health Promotion 429V Janet Wall March 24, 2013 Family Health Assessment An assessment was performed using Gordon’s 11 Functional Health Patterns to gather data about a family. “Gordon’s 11 functional health patterns (2007) help organize basic family assessment information (Friedman et al., 2003)” for the purpose of evaluating and identifying dysfunctional patterns and recognize strengths within the family and to aid the nurse in planning interventions for maintaining health and well-being of each individual within the family (Edelman & Mandle, 2010, p. 177). An interview was conducted with a family consisting of 3 generations living together in one household. The family consists of a 50-year-old grandmother, Janet, her daughter, Holly (age 23), and the 4-year-old grandson, Brandon. The daughter and grandchild recently moved from Ohio to California following a divorce because they needed financial and emotional support. Both adults work and take care of Brandon, with his mother being the primary caretaker. He also goes to pre-school part time (personal communication, 2013). This seems to work and helps give Brandon a sense of security and safety. The review of health functions is as follows: 11 Functional Health Patterns Values, Health Perception Maintaining and carrying on the family cultural health practices is very important to this family, as they are primarily...

Words: 1630 - Pages: 7

Premium Essay

Spiritual Assessment

...Analysis of a Spiritual Needs Assessment Sheila Hale Grand Canyon University Spirituality in Healthcare HLT-310V-0104 August 3, 2014 Analysis of a Spiritual Needs Assessment Spirituality is an important aspect of providing holistic care to patients. The word spiritual is derived from the Latin root, spiritus, which means breath or life. According to Bryson (2013), spirituality is an inherent predisposition toward the search for meaning or value in life. Spirituality may mean different things to different people. The Joint Commission, the governing body that provides accreditation to hospitals, requires a spiritual assessment to be performed as part of the overall assessment of patients. The goal is determine if a more comprehensive assessment is needed, and whether the patient’s spiritual view has the potential to affect health outcomes (The Joint Commission, 2005). It is well established that spirituality can have a positive effect on patient outcomes, such as providing coping abilities when faced with illness. “Studies generally support the hypothesis that spirituality is correlated with favorable health outcomes” (Anandarajah & Hight, 2001, p. 85). This paper will analyze a spiritual assessment performed and provide a summary of the assessment interview. Any significant discoveries about the individual, barriers, and/or challenges to the assessment will be discussed. It will also describe the experience and provide feedback on the use of the spiritual...

Words: 1145 - Pages: 5

Premium Essay

Sxsaxsax

...Developing Effective Communication in Health and Social Care Unit code: R/600/8939 QCF Level 3: BTEC Nationals Credit value: 10 Guided learning hours: 60 Aim and purpose This unit aims to enable learners to understand effective communication, the barriers that may exist and ways to overcome these. The unit will give learners the opportunity to gain the interpersonal skills needed to embark on a career within the health or social care sectors. Unit introduction This is a core unit within the programme, recognising the fact that effective communication is central to all work in the health and social care sectors. Professionals within the sectors require good communication and interpersonal skills to perform their roles effectively, work cooperatively with colleagues and build supportive relationships with people using services. It is, therefore, important for all those embarking on a career in the health or social care sectors to gain knowledge, understanding and the skills associated with communication, so that they are able to develop effective interpersonal skills. Initially, learners will investigate what is meant by effective communication and interpersonal skills and how these may affect the outcomes for people who use services. Learners will consider the factors that influence communication and interactions, analysing theories which may help to explain why there may be difficulties, possible breakdowns in communication and ways to overcome...

Words: 3827 - Pages: 16

Premium Essay

Nc 11

... | |Sector: | |INFORMATION AND COMMUNICATION TECHNOLOGY | |Qualification: | |COMPUTER HARDWARE SERVICING NC II | |[pic] |Technical Education and Skills Development Authority | | |East Service Road, South Superhighway, Taguig City, Metro Manila | TABLE OF CONTENTS Page A. COURSE DESIGN 1-5 B. MODULES OF INSTRUCTION 6-73 • Basic Competencies 6 o Participating in workplace communication ………………… 7-10 o Working in a team environment ……………….... 11-13 o Practicing career professionalism .……………. 14-17 o Practicing occupational health and safety procedures 18-22 • Common Competencies 23 o Applying...

Words: 8634 - Pages: 35

Premium Essay

Computer Hardware Servicing Ncii

... | |Sector: | |INFORMATION AND COMMUNICATION TECHNOLOGY | |Qualification: | |COMPUTER HARDWARE SERVICING NC II | |[pic] |Technical Education and Skills Development Authority | | |East Service Road, South Superhighway, Taguig City, Metro Manila | TABLE OF CONTENTS Page A. COURSE DESIGN 1-5 B. MODULES OF INSTRUCTION 6-73 • Basic Competencies 6 o Participating in workplace communication ………………… 7-10 o Working in a team environment ……………….... 11-13 o Practicing career professionalism .……………. 14-17 o Practicing occupational health and safety procedures 18-22 • Common Competencies 23 o Applying...

Words: 8633 - Pages: 35

Premium Essay

Re: Re: Topic 5: Discussion Question 1

...Family Assessment: Functional Health Patterns Pamela Obiadi Grand Canyon University: NRS-429V-O507 May 10, 2015 Family Assessment: Functional Health Patterns The selected family is the Nguyen family, who are originally from Vietnam. They came to America in 1993; and have lived in the U.S. for over 20 years. Their family consists of father, mother, two boys and two girls. Given that this family has been in the U.S. for a long time, it is interesting to evaluate their health patterns from various perspectives. This paper is aimed at summarizing the health patterns of Nguyen family and identifying wellness-nursing diagnosis based on the findings from the assessment. Summary of Findings While summarizing the findings obtained from the family assessment conducted, emphasis will be centered on the identified functional health patterns. Values, health perception Similar to the Chinese, Nguyen family shares a common cultural perception of health. They believe that one’s well being is derived from maintaining a balance of energies in the body, called “yin and yang.” Their health-seeking behaviors are a result of a combination of both their traditional value system as well as Western remedies. However, they mentioned that there is stronger preference to rely upon traditional remedies prior to seeking Western remedies. Examples of traditional remedies commonly used by this family are the use of herbs and coining (Nguyen Family, personal communication, May 7, 2015). Generally...

Words: 1463 - Pages: 6

Premium Essay

Family Health Assesment

...Family Health Assessment Felicia Allred Michelle Filardi Sarena Humbert Joy Myers Sandra Ortega Grand Canyon University Family-Centered Health Promotion NRS-429V XU0811WA Brenda Geisler October 12, 2014 Family Health Assessment   In this paper, a family health assessment was completed. A telephone interview was conducted with the head of the family Leonard Brenyah. Within the assessment thirty-three open-ended questions were asked according to Gordon’s 11 functional health patterns. Two-wellness diagnosis were identified and identified within this paper according to the family’s individual need. Values and Health Perception Health perception and values are a component of a family health assessment within Gordon’s Functional Health Patterns (FHP). Its function is to evaluate how a family relates to healthy behaviors and lifestyles that feature preventative measures and promotion of health efforts ("Gordon’s," 2011). His values and health perception are both positive and “humble”. According to Leonard, his family takes a “proactive approach” to management of family health status (Leonard, personal communication, October 8th, 2014). Although there are no specific cultural practices, Leonard participates in church programs that teach health and healthy living and is very active in the Seventh Day Adventist church he and his family attend. He also exercises with his family at least two times per week. These behaviors are instrumental in maintaining...

Words: 2470 - Pages: 10

Free Essay

Self-Assessment Analysis

...Self-Assessment Analysis Liberty University April 15, 2013 Abstract Personality plays an important part in ones behavior in the work place. One’s behavior good or bad is influenced by personality and their value system (Robbins and Judge, 2009). We see the various personalities within a team or organization; personality test have become a great way to identify strengths and weaknesses of individuals. After taking the Prentice Hall’s Self-Assessment Library test I discovered that I scored highest for “how satisfied I am with my job”. I believe the economy and job market played a part in my answers and scored the lowest for “how involved I am with my job” (Pearson Education, 2008, I.B.2). My Jungian 16-Type Personality was revealed to be an ENTJ (Pearson Education, 2008, I.A.2) on the previously Typology test I was an INFJ. The assessment revealed that I am for diversity, and I have a flexible view of others. The survey did confirm my leadership style of me being task oriented, even with my concern for others I work in a metrics and customer service driven work environment so the goal is always about completing the task and satisfying the customers. Step 1 Part 1: What about me? The first part of the Prentice Hall’s Self-Assessment is titled “What about me?”. The assessment helped to provide insight into the various parts of my personality in the areas of values, attitude, motivations and decision-making (Pearson Education...

Words: 1596 - Pages: 7

Premium Essay

Heritage Assessment

...Heritage Assessment Mary DeCastro Grand Canyon University NUR 429V Lori James July 7, 2014 Heritage Assessment Health care professionals deliver cultural competent care on a daily basis. In 1969 Campinha-Bacote was pursuing an undergraduate degree in nursing. At the same time relationships between the Caucasians and Blacks were strained. Parties of either side felt compelled to identify with ethnic background. It was at this time that Campinha-Bacote laid the developmental stages of her model, The Process of Cultural Competence in the Delivery of Healthcare Services (Campinha-Bacote, 2002). Cultural competence requires the health care deliverers to value diversity, be able to assess culture, be conscious of the interactions of cultures, have cultural knowledge, and develop a deliver system that reflects and understanding of diversity (Cross, Bazron, Dennis, and Isaacs, 1998). Heritage Assessment Tool Since Campinha-Bacote introduce the idea of cultural competency in the delivery of nursing care healthcare, professionals have developed many tools to help identify the cultural beliefs of patients and how culture affect patient’s medical beliefs (Campinha-Bacote, 2002). Questionaries’ such as the Heritage Assessment Tool (http://wps.prenhall.com/wps/media/objects/663/679611/box_6_1.pdf) have been key to identifying a patient’s cultural need. The Heritage Assessment Tool was used to assess three families: Family A, Family B, and Family C cultural needs. Family...

Words: 1122 - Pages: 5

Premium Essay

Personal Plan

...Running head: PERSONAL PLAN FOR ROLE TRANSITION Personal Plan for Role Transition Tracey Chung Athabasca University 2927189 Personal Plan for Role Transition Goal 1 Learning Goal: To adapt a communication style suitable to the different cultures in order to build therapeutic relationships Learning Objectives: * To establish a therapeutic relationship. * To gain trust from the clients so that they are comfortable sharing their feelings with me. * Not to use authoritative techniques when speaking with clients * To use appropriate non verbal communication * Building appropriate boundaries between myself and the client. Success Indicators: * Client will be able to express their feelings to me without feeling uncomfortable even information not yet shared with others * Client will be able to explain the unknown in simplified terms * Client will appropriately use open ended and closed ended questions Resources/Strategies: To be successful in adapting a communication style I will: * Collaborate with other disciplines on staff and identify approaches that were successful. * Research the client’s behaviour using different resources. (books, internet and research articles) Evaluation: This goal will be met January 30, 2010 and will be an ongoing process Goal 2 Learning Goal: To be able to successfully and proficiently complete an assessment/ interview. Learning Objectives: * To establish a therapeutic relationship...

Words: 923 - Pages: 4

Premium Essay

Heritage Assessment

...Running Head: Heritage Assessment Heritage Assessment Grand Canyon University NRS-429V January 22, 2011   Heritage Assessment Heritage is as individual as a fingerprint when it comes to some cultures. Every individual has their own heritage, and this is very different between different cultures. Heritage consists of determination of one’s ethnic, religious, and cultural background (Spector, 2009). When we look at someone’s heritage, we look at traditional health methods used to maintain health, protect health, and restore health; these concepts deal with a person’s physical, mental, and spiritual beliefs. This paper will compare these health methods among the Chinese, Hispanic, and Navajo heritages and look at the differences between the health traditions, as well as look at the author’s heritage. Health maintenance deals with what different cultures do in their everyday lives that help prevent illnesses. In the Chinese culture, the people believe that eggs are a necessity in their everyday diet, along with rice (B. Nguyen, personal communication, January 15, 2011). They also believe that food should be various flavors; such as, sweet, sour, salty, bitter and spicy. The people of the Navajo culture use activities like weaving and making rugs to help calm their souls (S. Notah, personal communication, January 16, 2011). Hobbies help contribute to their mental well-being (Spector, 2009). Both the Navajo and Hispanic cultures are very strong believers in their...

Words: 1213 - Pages: 5