...Personal and Professional Health Care Communication Tara Clark HCS 350 October 7, 2013 Penny Horper Personal and Professional Health Care Communication Today’s environment of healthcare is both specialized and clinical. Health care communication is a vital component of health care for every patient. Because nurses have a greater responsibility, interaction with patient’s and families can often be hurried, leaving them feeling like they have many unanswered questions. Communication or therapeutic communication as defined by Ruesch (1961) in health care is “an interactive dynamic process entered into by nurse and client for the purpose of achieving identified health-related goals” (p. 175). Relevancy of Communication Health care communication involves many different aspects from both the sender and the receiver of the message. Health care communication is relevant with other health care professionals, patients, and families because it is vital in establishing a trusting, therapeutic, caring environment for everyone involved and can affect outcomes and satisfaction. A code of conduct defines acceptable and unacceptable behaviors for each organization and promotes a culture of collegiality and is essential for a work environment that strives to provide high-quality patient care. Collaborating with other health care professionals is relevant because it helps create a culture of teamwork and essentially helps provide the best care and leaves...
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...Personal and Professional Health Care Commuication HCS/ 350 Feburary 24, 2014 Tracy D. Anderws, DNP,ACNP,CCRN Personal and Professional Health Care Communication Personal and professional health care communication plays a major role in the care of the patient and how information is transmitted from one health care provider to the next. Collaborating with all members of the interdisciplinary team ensures that care will be provided at the highest level and patient safety will be first priority in order to have a good outcome. To better serve the community, these are some steps that we as professional nurses will take a look at to promote quality care for our patients. These includes the definition of health care communication, relevancy of effective personal health care communication to health outcomes, the lack of effective personal and professional health care communications along with theories and principles of therapeutic communication and how it affects the health care setting, patient, family members and the other health care providers. Definition of Health Care Communication According to Northhouse and Northouse (1998) “communication is the process of sharing information using a set of rules.” Communication has several modes of how one can relay pertinent medical information and share within the health care setting. Interaction such as non-verbal and verbal communication, oral, written, telephone conversation, emails and web cam just a few...
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...Personal and Professional Health Care Communication Priscilla Hickman HCS/350 August 11, 2014 Michael Veal Personal and Professional Health Care Communication Health Care Communication is vital to the well being of patients in the health care setting. Clear and concise communication is key in the outcome of patient care. “Health communication is a multidimensional process and includes aspects from both the sender and the receiver of the message” (Arnold & Boggs, 2011, p. 103). This paper will discuss the importance of effective personal health care communication with other health care professionals, clients, and patients, effects of communication to health outcomes, lack of effective personal and professional health care communications contributing to poor health outcomes, and theories and principles of therapeutic communication in health care settings for health care professional. Communication between health care professionals is a team effort. Each team member communication with each must be clear and concise. Communication between health care professionals can affect the safety of the patient. Communication is passed through many different people in a patients stay. Communication is handed off between nurses shift to shift, transfer in departments, nurses to physicians, and nurses to nursing assistants. Miscommunication can lead to medical errors. Medical errors include unclear medical orders, patient status, or critical lab values. In order to...
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...Personal and Professional Health Care Communication Personal and Professional Health Care Communication In the health care setting, effective health care communication is essential to deliver the best care for the patients. Different disciplines in the health care field collaborate to provide the safest and highest quality care for the patients. The care of patients involves different individuals with different specialty in the heath care field that needs to communicate effectively to share and discuss patient’s information and treatment goals. To communicate effectively with other professionals in the health care field is as important as professional-client communication. In this paper, the importance of professional and personal health care communication and relevancy of effective professional health care communication to health outcomes will be discuss. The lack of professional and personal health care communications contributes to poor health outcomes and the principles and theories of therapeutic communication in health care settings for the health care professional will also covered in this paper. Communication in health care field is essential. Whether a person works in the dietary services, hospital volunteer, or as a nurse’s assistant, health care professionals should learn the skills to communicate effectively. These communication skills are use to interact with patients, co workers, and management. A lack of effective communication...
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...Personal and Professional Health Care Communication Health Care Communication “Health communication is a subset of human communication that is concerned with how individuals deal with health-related issues” (Northouse & Northouse, 1998, p. 3). Adequate health care communication facilitates interdependence within the health care filed, and among health care providers. It can be verbal or nonverbal. Health care communication is crucial when coordinating activities for the benefit of the patients and health outcomes. Through health care communication providers and patients can obtain and process basic health information to assist them with decision-making. Effective health care communication can also be achieved through conversations with health care professionals, prescriptions, health educations, promotional materials or other forms of health information. Relevancy of Effective Personal Health Care Communication with other Health Care Professionals, Clients, or Patients. Personal interactions between health care professionals and patients create an impact on health outcomes leading to improved patient self-care, better compliance, and increased patient satisfaction. If patients are satisfied and have a clear understanding of their disease and treatment, they would be more likely to be compliant. On the other hand, poor communication among patients and health care providers would lead to negative health outcomes. To achieve effective communication in health care, it is vital...
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...Personal and Professional Healthcare Communication HCS/350 January 9, 2012 Personal and Professional Healthcare Communication Personal and professional health care communication is critical in a professional working environment rapidly changing. Communication collaboratively is more effective than individually. Relevancy of effective personal and professional healthcare communication with others benefit and contributes to a better health outcomes. The lack of personal and professional healthcare communication contributes to poor outcomes. Theories and principles of therapeutic communication greatly benefit the healthcare setting, patients, and the healthcare professionals. Define Healthcare Communication Healthcare communication is defined as a process that facilitates interdependence among members of a healthcare group or unit. Communication has multiple meaning and comes in many ways, and this process enhances the shared ideas within the healthcare setting. Healthcare communication is important, it is narrow in scope, and it concerns the individuals with healthcare related information. Healthcare interaction between individuals that communicate can be verbal, nonverbal, oral, or written. Communication can be personal or impersonal issues dealing within healthcare settings. “In health communication, the focus is on specific health-related transactions and factors that influence these transactions” (Northouse & Northouse, 1998, p. 3). Healthcare communication...
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...Personal and Professional Health Care Communication Paper HCS/350 August 8, 2011 Personal and Professional Health Care Communication Paper Health communication is defined as any form of human communication that employs the process of assessment, delivery, or evaluation of health care and optimizes individual decision-making processes that affect health (Northouse & Northouse, 1998). It links the fields of health and communication applying concepts and theories that promote personal and public health. In the community, health communication improves the public health information infrastructure and facilitates clinical decision-making while building health skills and knowledge. As an essential component to improve patient understanding, health care communication further establishes a line of communication between health care professionals and patients that influence the outcome of care and health wellbeing (Nelson, 2011). Effective Personal Health Care Communication Effective communication between patients and health professionals is challenged by personal experiences, attitudes, and values, which influence patient comprehension and ability to absorb health-related issues. Whereas ethnic and cultural backgrounds influence personal understanding and expectations, they also generate the increased risk of low health literacy. Poor health knowledge increases the likelihood of noncompliance with medications and treatments furthering the patient’s disadvantage of comprehending...
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...Effective communication is about transmitting messages to others plainly and explicitly. This practice usually entails a sender, a recipient, a message, and transactions. Those transactions can be verbal or nonverbal, oral or written, personal or impersonal, and issue oriented or relationship oriented, to name a few of their characteristics (Northouse & Northouse, 1998). The objective of this paper is to present information on health care communication and how the relevancy of effective personal and professional health care communication can affect other healthcare professionals, clients, and patients. Additionally, this paper will provide information on how the relevancy of effective professional health care communication is to health outcomes and how the lack of effective personal and professional communication contributes to poor health outcomes. Last, theories, and principles of therapeutic communication in the health care setting also will be clarified. Among many definitions, health care communication can be labeled as a method, which permits the health care provider and patient to articulate and provide data, opinions, and thoughts in an effort to build a mutual perceptive about a particular health concern. Moreover, in the health care setting, another definition of health communication consists of vital strategies to enlighten the public about health apprehensions and to maintain significant health issues on the public plan. The way one communicates affects everything...
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...Healthcare Communication HCS/350 June 2nd, 2014 Healthcare Communication “In general, health communication is concerned with the application of communication concepts and theories to transactions that occur among individuals on health related issues” (Northouse & Northouse, 1998, p. 3). Because most health care providers in a given setting share the same patients it is essential for better continuity of care to maintain and practice an open communication among all disciplines. With better multidisciplinary communication, there is better integration of all the aspects of the patient’s health care needs, which are achieved effectively and efficiently. Healthcare communication is fundamentally the pillar of a healthcare facility. It helps to coordinate and manage patient care. An absence of communication among health care providers will create an unsafe environment for all patients. Care would be sporadic and chaotic with no sense of direction and the outcome will be detrimental to the health of the patient and unnecessary financially stressful, thus placing great relevancy on both effective personal and professional healthcare communications. The importance of these issues will be discussed, as well, as the outcome of a lack of communication. Relevancy of Effective Personal Healthcare Communication with other health care professionals, clients, patients. Effective personal healthcare communication is vital between healthcare professionals, clients and patients...
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...Personal and Professional Healthcare Communication Paper Health Care Communication Health care communication may be defined as a process that facilitates interdependence among members of a health care unit or group. It occurs either verbally or non verbally and is a process that enhances the sharing of ideas. Health care communication is essential in coordinating activities with in a health care unit if it encompasses health care administration and staff members. Health care communication is the degree to which individual have the capacity to obtain, process, and understand the basic health information and services needed to make appropriate health decisions. The health care communication is also considered as the health care literacy, which appears in different variety of ways. The health care communication can be in conversations with healthcare professionals, on prescription and over-the-counter medication bottles, health education or promotional materials, insurance or Medical applications and other forms of health information. Health communications examines the relationship of communication to desired patient care outcomes. The importance of communication providers and selected outcomes like the adherence to treatment, healthcare utilization, trust, and satisfaction with healthcare providers, and improvements in health statues are part of communication practice. The training of communication providers adheres to the professional values. The stated values are the foundation...
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...Personal and Professional Health Communications Paper By wandacasby | Personal and Professional Healthcare Communication Wanda Casby University of Phoenix HCS 350 Health Care Communication September 20, 2010 Ana M. Cinco, MSN, RN, CNS In today’s world, effective communication is an essential component of life. It is a mean for expressing thoughts, feelings, opinions, and concerns. In the healthcare setting effective communication among the healthcare team is crucial. It allows for minimal miscommunication, and safe quality care of the patient. When good communication is missing, health professionals can misunderstand or be ignorant of patient’s needs and expectations; furthermore patients may not understand their rights and the choices available to them” (University of Wolverhampton, 2007). The purpose of this paper is to provide information on healthcare communication and how effective personal and professional healthcare communication can affect other healthcare professionals, clients, and patients. In addition, this paper will provide information on how relevant effective professional healthcare communication is to health outcomes, and how the lack of effective personal and professional communication contributes to poor health outcomes. And finally, theories and principles of therapeutic communication in the health care setting will also be explained. “Healthcare communication is concerned with the application of communication concepts and...
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...Professional Health Care Communication Professional Health Care Communication There are many different modules of communication in healthcare. Communications relays feelings, and thoughts through a series of verbal and non-verbal cues. In the healthcare setting effective communication among the healthcare team is crucial. It allows for minimal miscommunication, and safe quality care of the patient. The lack of communication results in healthcare providers missing important information which can lead to misunderstanding or wrong interpretations of the patient’s needs and/or expectations. Poor communication affects both healthcare professionals and patients. Patients may not understand their rights and the choices available to them if communication is not clear, concise and correct. (Arnold & Boggs. 2011). Additional exploration will show of how relevant effective professional healthcare communication is to health outcomes, and how the lack of effective personal and professional communication contributes to poor health outcomes. “Healthcare communication is concerned with the application of communication concepts and theories to transactions that occur among individuals on health-related issues” (Northhouse, 1998). The healthcare spectrum is a broad entity that encompasses roles of healthcare providers ranging from community outreach programs, to physician’s offices, hospitals, and individuals working in the community, to the insurance companies, and includes individuals...
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...Personal and Professional Health Care Communication Linda Osayamwen HSC/350 November 9, 2011 Bachelors in Nursing Personal and Professional Health Care Communication Introduction Health care communication facilitates inter-dependence among healthcare members. It involves sharing ideas and thoughts with physicians, student nurses, nursing peers, patients, families and other inter-disciplinary healthcare members in a professional manner. Effective healthcare communication is important in care delivery because it enhances higher outcomes, patient safety, patient compliance to treatment, creates trust, utilization of healthcare and, satisfaction. Definition of Health Care communication Health care communication is defined as the process in which an individual is able to collect and process adequate or basic health information needed to make the right health care decisions. Communication is the process of sharing information using a set of common rules (Northouse & Northouse 1998. p.2). Relevance of effective personal health care communication with other health care professionals, clients and patients. Health care communication in intrapersonal context refers to our inner thoughts, beliefs, feelings, and, our self-talk about issues that influence our health directed behaviors (Northouse & Northouse 1998. p.4). Personal communication is vital in health care communication, starting from the first encounter with the patient throughout...
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...Personal and Professional Healthcare Communication xxxxxxxx HCS/350 Health Care Communication Prof: xxxxxxx Date: 1/02/2011 “Communication is the process of sharing information using a set of common rules” (Northouse & Northouse, 1998, p. 2). Health care communication is a specific and narrower form of communication that takes place between the health care professionals and patients regarding health. Communication Human Communication Health Communication Figure One: Relationship among three kinds of communication (source: Northouse &Northouse, 1998, p. 2) Many organization has defined health care communication in different ways. Just like any other human communication, it is person specific. This is a skill health care professionals need to learn by practice. According to The United States Office of Disease Prevention and Health Promotion (2010), "the art and technique of informing, influencing, and motivating individual, institutional, and public audiences about important health issues. The scope of health communication includes disease prevention, health promotion, health care policy, and the business of health care as well as enhancement of the quality of life and health of individuals within the community" (Terminology, para. 4). Communication is a skill that professional needs to learn and practice to be an effective communicator. While practicing, they should employ the four...
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...Communication Opinion Paper Jazmen Spratling May 20, 2013 HCS/320 Polly Hanson "Health communication refers to health-related transactions between individuals who are attempting to maintain health and avoid illness" (Northouse & Northouse, 1998, p. 20). The effectiveness and therapeutic nature of communication between individuals in any health care relationship has a strong influence on the success of interpersonal relationships and health outcomes. Health care communication is any human transaction that focuses on health-related issues. Health care communication refers to any verbal, nonverbal, or written exchanges between health care professionals and their clients or other health care workers trying to prevent illness and maintain health. Health care communication can occur in any health care environment like a hospital, nursing home, doctor’s office, or clinic. Health care communication can also occur in public settings such as conferences, speeches, national health campaigns, and public addresses on health care topics (Northouse & Northouse, 1998). Personal Health Care Communication Effective personal health care communication is a vital component for the development of successful professional-client and professional-professional relationships. Several communication variables such as empathy, control, trust, self-disclosure, and confirmation can improve communication practices of health care professionals (Northouse & Northouse, 1998). By...
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