...Personal and Professional Healthcare Communication HCS/350 January 9, 2012 Personal and Professional Healthcare Communication Personal and professional health care communication is critical in a professional working environment rapidly changing. Communication collaboratively is more effective than individually. Relevancy of effective personal and professional healthcare communication with others benefit and contributes to a better health outcomes. The lack of personal and professional healthcare communication contributes to poor outcomes. Theories and principles of therapeutic communication greatly benefit the healthcare setting, patients, and the healthcare professionals. Define Healthcare Communication Healthcare communication is defined as a process that facilitates interdependence among members of a healthcare group or unit. Communication has multiple meaning and comes in many ways, and this process enhances the shared ideas within the healthcare setting. Healthcare communication is important, it is narrow in scope, and it concerns the individuals with healthcare related information. Healthcare interaction between individuals that communicate can be verbal, nonverbal, oral, or written. Communication can be personal or impersonal issues dealing within healthcare settings. “In health communication, the focus is on specific health-related transactions and factors that influence these transactions” (Northouse & Northouse, 1998, p. 3). Healthcare communication...
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...Personal and Professional Health Care Communication Linda Osayamwen HSC/350 November 9, 2011 Bachelors in Nursing Personal and Professional Health Care Communication Introduction Health care communication facilitates inter-dependence among healthcare members. It involves sharing ideas and thoughts with physicians, student nurses, nursing peers, patients, families and other inter-disciplinary healthcare members in a professional manner. Effective healthcare communication is important in care delivery because it enhances higher outcomes, patient safety, patient compliance to treatment, creates trust, utilization of healthcare and, satisfaction. Definition of Health Care communication Health care communication is defined as the process in which an individual is able to collect and process adequate or basic health information needed to make the right health care decisions. Communication is the process of sharing information using a set of common rules (Northouse & Northouse 1998. p.2). Relevance of effective personal health care communication with other health care professionals, clients and patients. Health care communication in intrapersonal context refers to our inner thoughts, beliefs, feelings, and, our self-talk about issues that influence our health directed behaviors (Northouse & Northouse 1998. p.4). Personal communication is vital in health care communication, starting from the first encounter with the patient throughout...
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...Running head: HEALTHCARE COMMUNICATION Personal and Professional Healthcare Communication Gloria Carmona University of Phoenix Personal and Professional Healthcare Communication Communication is vital in all business settings, but it is a matter of life or death when communication takes place in the healthcare setting. When caring for critically ill people, the way people communicate can make a difference. Healthcare communication can be between patient and caregiver or between the doctor and the nurse in care of the patient. Communication between physicians and nurses is essential to the function of intensive care units and significantly affects patients' outcomes and length of stay (Narasimhan, Eisen, Mahoney, Acerna, & Rosen, 2006, p. 217). The purpose of this paper is to define healthcare communication and discuss the theories and principles of therapeutic communication in healthcare setting for the healthcare professional. This paper will also review relevancy of effective personal healthcare communication with other healthcare professionals, clients, and patients as well as review the relevancy of effective professional healthcare communication to health outcomes and how the lack of effective personal and professional healthcare communications contributes to poor health outcomes. Many forms of healthcare communication exist both verbal and written. Therefore, the definition of healthcare communication also takes many different...
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...Personal and Professional Healthcare Communication Beatrice Williamson, RN University of Phoenix Health Care Communication HCS/350 Terrence A. Brown, PhD July 03, 2010 Personal and Professional Healthcare Communication Many professional leaders exclaim communication is the key to success in the areas of business, finance, health care, and personal relationships. Without effective communication, it is impossible to correctly convey what is expected from other health team members as well as information/education for the patient and family members. Basic communication situations are identified which include: interpersonal, organizational, public, small group, and mass communication. Health communication refers to “any type of human communication whose content is concerned with health…transactions can be verbal or nonverbal, oral or written, personal or impersonal, and issue oriented or relationship oriented…”(Northouse & Northouse, 1998). Groups The health care environment poses many challenges to effectively communicate to co-workers i.e. nurses, physicians, lab personnel, etc. as well as with patients. When educating patients in the group setting, we need to be cognizant of goals, cohesion, and leader behavior. Goals must be established for individuals and groups. Individual goals are based on the patient’s personal needs and desires and may or may not be associated with the goals of the group. Group...
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...Personal and Professional Healthcare Communication Paper Health Care Communication Health care communication may be defined as a process that facilitates interdependence among members of a health care unit or group. It occurs either verbally or non verbally and is a process that enhances the sharing of ideas. Health care communication is essential in coordinating activities with in a health care unit if it encompasses health care administration and staff members. Health care communication is the degree to which individual have the capacity to obtain, process, and understand the basic health information and services needed to make appropriate health decisions. The health care communication is also considered as the health care literacy, which appears in different variety of ways. The health care communication can be in conversations with healthcare professionals, on prescription and over-the-counter medication bottles, health education or promotional materials, insurance or Medical applications and other forms of health information. Health communications examines the relationship of communication to desired patient care outcomes. The importance of communication providers and selected outcomes like the adherence to treatment, healthcare utilization, trust, and satisfaction with healthcare providers, and improvements in health statues are part of communication practice. The training of communication providers adheres to the professional values. The stated values are the foundation...
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...There are various methods and styles of communication that are merely more than two or more people agreeing on a given subject but is about understanding differing views, information, and, or sharing ideas. However, this cannot be accomplished through and ineffective process. This paper will discuss the importance of effective communication, healthcare communication, therapeutic communication and its effects on outcome, and the effects of lack of communication on outcomes. Communication is the process by which information is shared, received, interpreted, and responded. It is verbal and nonverbal that includes gestures, facial expressions, body language, etc. Effective communication is essential in developing and maintaining professional contacts, interactions, and, or relationships. However, effective communication skills must be learned because they are not simply developed. They must be taught, practiced, and refreshed on a regular basis through formal and informal training in order to achieve and maintain effective skills. “We hear only half of what is said to us, understand half of that, believe only half of that, and remember half of that” (Cyr, n.d.). Therefore to effectively communicate, one must be mindful of what is said verbally and nonverbally because communication directly and indirectly affects the outcome of situations. Healthcare communication is possibly the most vital method or style of communication that requires training because it is...
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...Personal and Professional Healthcare Communication HCS 350 May 12, 2014 Kristina Alums Personal and Professional Healthcare Communication Communication is the act of using words, signs, sounds, technology, symbols, or emotions to express or exchange information about one’s ideas, thoughts, or feelings to someone else. Health care communication is information that can be exchanged in the same ways but its main point is to enhance health. It is a necessary element of interaction between nurses, physicians, patient’s, and family members. The communication helps to enhance health by including information about disease prevention, diagnoses, treatment, health promotion, and health care policies which can ultimately improve a person’s quality of life. Effective Healthcare Communication “There has been evidence that communication between providers and patients, directly and indirectly, determine the extent in which patients experience fewer adverse medical events, exhibit higher levels of adherence to their treatment regimens, trust their care and their providers and nurses, are satisfied with their care and their providers, practice effective self-management behaviors, experience less symptom severity, suffer less morbidity and mortality, and access and utilize available health resources” (Marram, G. 2009, p3). Physician-Patient Communication When a patient and their family members understand the information that is being received about their care they are more likely...
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...Professional Health Care Communication Professional Health Care Communication There are many different modules of communication in healthcare. Communications relays feelings, and thoughts through a series of verbal and non-verbal cues. In the healthcare setting effective communication among the healthcare team is crucial. It allows for minimal miscommunication, and safe quality care of the patient. The lack of communication results in healthcare providers missing important information which can lead to misunderstanding or wrong interpretations of the patient’s needs and/or expectations. Poor communication affects both healthcare professionals and patients. Patients may not understand their rights and the choices available to them if communication is not clear, concise and correct. (Arnold & Boggs. 2011). Additional exploration will show of how relevant effective professional healthcare communication is to health outcomes, and how the lack of effective personal and professional communication contributes to poor health outcomes. “Healthcare communication is concerned with the application of communication concepts and theories to transactions that occur among individuals on health-related issues” (Northhouse, 1998). The healthcare spectrum is a broad entity that encompasses roles of healthcare providers ranging from community outreach programs, to physician’s offices, hospitals, and individuals working in the community, to the insurance companies, and includes individuals...
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...Personal and Professional Health Care Communication Paper HCS/350 Health Care Communication University of Phoenix Personal & Professional Healthcare Communication Paper Professional and effective communication is a vital ingredient to safe and high quality nursing practice. Proper communication with other co-workers, physicians, ancillary staff, patients, and their families is a required skill necessary for all practicing, professional healthcare professionals. Communicating with others has become second nature to us, but are we communicating properly with one another on a day to day basis? The purpose of this paper is to define healthcare communication, identify the relevancy of effective personal healthcare communication with other healthcare professionals, clients/patients; to identify the relevancy of effective professional healthcare communication to health outcomes, to discuss how the lack of effective personal and professional healthcare communication contributes to poor health outcomes; and to discuss theories and principles of therapeutic communication in healthcare settings for healthcare professionals. According to Northouse and Northouse (1998), “communication is the process of sharing information using a set of common rules.” As we all know, communicating with others in the healthcare settings is a complex and multifaceted process that relies on clear and concise delivery of messages, undivided attention from all parties, and full understanding from all...
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...Everyone in healthcare needs to be aware of how to properly communicate. There are many ways communication takes place. Health care communication is one particular type of communication. It is a narrowed to deal with how we deal with health care related issues. Any time communication is based on health care issues it’s considered health communication. Healthcare communication allows health care professionals to be able to communicate in a effective way. Communication is how we learn, teach, and express. The US department of health and human services states that “health communication is the study and use of communication strategies to inform and influence individual and community decisions that affect health ("Health Communication", 2012).” Personal health care communication with other health professionals, clients, and patients is imperative because proper healthcare depends on it. Healthcare professionals must communicate properly with each other in order to understand the needs of the patient. Healthcare is dependent on team work therefore the team must communicate the necessary information effectively. Healthcare providers must communicate personal healthcare information with their patients. This is the only effective way to help patients understand what is happening concerning their health. Healthcare providers need to be sure they communicate at a level the patient can understand. They need to also be aware of things that effect the patients communication such as...
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...Healthcare Communication HCS/350 June 2nd, 2014 Healthcare Communication “In general, health communication is concerned with the application of communication concepts and theories to transactions that occur among individuals on health related issues” (Northouse & Northouse, 1998, p. 3). Because most health care providers in a given setting share the same patients it is essential for better continuity of care to maintain and practice an open communication among all disciplines. With better multidisciplinary communication, there is better integration of all the aspects of the patient’s health care needs, which are achieved effectively and efficiently. Healthcare communication is fundamentally the pillar of a healthcare facility. It helps to coordinate and manage patient care. An absence of communication among health care providers will create an unsafe environment for all patients. Care would be sporadic and chaotic with no sense of direction and the outcome will be detrimental to the health of the patient and unnecessary financially stressful, thus placing great relevancy on both effective personal and professional healthcare communications. The importance of these issues will be discussed, as well, as the outcome of a lack of communication. Relevancy of Effective Personal Healthcare Communication with other health care professionals, clients, patients. Effective personal healthcare communication is vital between healthcare professionals, clients and patients...
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...Student’s Name Instructor’s Name Course Date Reflection Portfolio on Personal Values and NSW Health Values Introduction Values are important in any organization. Values give an organization credibility in the eyes of its clients. Promotion of ethical values is a role of every stakeholder of the organization. At New South Wales (NSW) Health and private employers ensure promotion of value through adherence to their value statements. This reflection portfolio evaluates the said values assuming that one works within that organization. In order to perform this reflection, one has to make sure that personal values are not compromised by the employer. Compromise may hinder independent comparison of one’s personal values and those of NSW Health. This work will analyze the influence of these values on health teams and demonstrate how NSW Health leaders may use these values to impact effectively on patient’s healthcare. An independent evaluator needs to follow the criteria that ensure professional practice. I adopted my values in a collage characterized by strong family bondage and commitment, sharing, love, happiness and family pets. This collage values happiness, wealth and family bondage than other matters in life. I express my vision for a happy family, values and goals to measure progress. My vision aims to ensure family safety, health and togetherness. In order to have a happy family, one must attend to all their needs including...
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...Personal and Professional Healthcare Communication Paper Elizabeth Bouchard HCS/350 July 25, 2011 Frances Johnson Personal and Professional Healthcare Communication Paper “Health care communication may be defined as a process that facilitates interdependence among members of a health care unit or group. It occurs either verbally or non-verbally and is a process that enhances the sharing of ideas. Health care communication is essential in coordinating activities within a health care unit if it encompasses health care administration and staff members. It is also crucial in therapeutic groups or support groups for a range of health related concepts” (Miller, 2010). Communication is important to make sure that certain outcomes are met. If the communication line is broken, goals are not achieved, and the facility may have substantial consequences. Theories and principles of therapeutic communications in the health care setting are important aspects as a nurse to care for the patients, work as a team, and to maintain policies and procedures. It is relevant that nurses communicate with health care workers, clients, and patients on a personal level. We need to talk with our peers when giving report on a patient. We need to know the important aspects of what to communicate to that nurse at the end of the shift. We also need to make sure that we can communicate with the aides on what procedures we need to delegate to them. As a nurse, we need to be clear and concise...
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...Personal & Professional Health Care Collaboration HCS 350 Esteban Guaderrama 3/05/2012 Health care communication may be defined as a process that facilitates interdependence among members of a health care unit or group. It takes place either verbally or non verbally and is a systematic approach to enhance the sharing of ideas. Health care communication is essential in coordinating activities within a health care unit especially if it integrates administration and staff members. It is also essential in the implementation of therapeutic groups or support groups for a range of heath related concepts. Relevance of Effective Personal Healthcare Communication Personal interactions between providers and patients create impact on patient satisfaction, patient self-care, and health outcomes. Therefore, verbal communication during a provider-patient encounter is extremely important, particularly for low health literate patients who may lack the resources and skills necessary to obtain needed information on their own (Merhtens, 2007). Health care units are now considered as some of the most effective preventative groups in society. Therefore, community based projects are a common scenario in health care institutions. For example groups that deal with renal patients, substance abuse and family violence are now a common occurrence in health care institutions. Additionally, health care groups are also being used as treatment centers for people...
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...Communication Opinion Paper Effective communication is a vital aspect of health care. It is defined as “the way we seek, process and share health information” and is most successful when there is active involvement of all parties (Du Pre’, 2005). Health communication plays a crucial part in attaining medical objectives, maximizing health information, and improving patient well-being. This paper will discuss how effective communication incorporates the basic elements of communication, differentiate the basic elements of effective communication and basic rules of health care communication, set examples of how a provider can encourage a reluctant consumer to communicate candidly, and discuss how cultural differences affects communication. Effective healthcare communication incorporates the basic elements of communication. Depending on the situation, there is always a sender, person who intends to convey the initial message and the receiver, whom the message is for. It could be the healthcare professional reaching out to another professional, patient, or organization, or vice-versa. In healthcare communication, the communicators are interdependent. In other words, people must work together to “coordinate goals and establish common understandings” (Du Pre, 2005). Furthermore, there includes the idea or subject matter of the communication. This idea is transmitted through a communication channel, which may be formal or informal. The idea and communication channel is portrayed through...
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