Chapter 3
What qualities might Jim possess that would make him a successful project manager? * Qualities that Jim might possess which would enable his success as a project manager are: * Technical adeptness * Good communicator * Handles and proficiently resolves conflicts * Assertion
How do you think Jim should respond to Ella’s implied pressure about the importance of the project to her? * In regards to Ella’s implied pressure as it relates to the importance of the project to her, Jim should acknowledge it and utilize it as a source of motivation for an effective project completion. Jim allowing for anxiety would only hinder his leadership role as it pressures the mind and therefore force people to make rash decisions (think unclearly) as opposed to intelligent, thorough ones and thus, put the project at risk.
What strategies might Jim employ to deal with a very busy team member such as Carmen Sanchez? * While having Carmen Sanchez on the team provides healthy insight(s) and expertise, her present workload may prohibit her from taking on a major role within “No Customer Escapes.” His only real strategic options with her are acquiring her knowledge for the sake of dependency and scheduling in a manner that allows for her participation.
Chapter 4
Look over the scope statement (PE Figure 4-1). If you were an employee at Petrie’s Electronics, would you want to work on this project? Why or why not? * If I were an employee at Petrie’s Electronics, I feel that I could handle this project. The data aspect of it is very comparable to a course project in which I completed in my data analysis class and therefore, I feel that I could provide a great deal of knowledge.
If you were part of the management team at Petrie’s Electronics, would you approve the project outlined in the scope statement in PE Figure 4-1? What