...This cadet camp lasted four days with lots of interesting games. There were 50 students including myself and 10 teachers who were attended this camp. It took one hour ten minutes to reach our destination called Hanimaidhoo, an inhabited beautiful island located in H.DH. Atoll. There were lot of people who came to receive us. They were very polite and kind for us. They gave us welcome drinks with some traditional dance with Maldives most famous drum (Boduberu) group called ‘Harubee’. Next we went to our accommodation block by three Pickup. The house had three floor, top, middle, ground floor for teachers, boys and girls respectively. After that we went to take our breakfast in a café near our accommodation block. The café provided foods for the rest of the days we were there. The foods in that café was normally tasty and good except noodles they gave us in the last night we were there. Actually I hate noodles. Then we went to the beach by three pickups. We made a perfect place for camp by the help of all the students. We built tents for shelter and places for the games to take place. Every night after the dinner, they gave us time to use social network and to call our parents. Unfortunately there were only three computers to use in each floor. We, the boys shared computers for 30 minutes for each student to use. The games...
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...Draft 1 Zain Baig Joe Oliveira CARLOS- a laid back construction worker JASON- a stressed business man TIME-present PLACE- Baltimore, Maryland SETTING- a local department store (JASON enters the store, on the phone and walks to CARLOS) JASON: Well if he doesn’t show up at 8 o’clock sharp tomorrow-uh-hello? Wow! Battery died. CARLOS: (Looking up and down the shelf) Do you know where the beef ramen noodles are? JASON: I was just looking for those myself. (Looks up and down shelf) CARLOS: Maybe they are all out. (Door shuts and locks) JASON: (lifts head) …what was that, a lock? (Lights turn off and CARLOS and JASON jump) JASON: Oh no! There goes the lights (JASON runs to the door and struggles to unlock it) CARLOS: Face it man, there’s no use, since we are going to be here for a while, what’s your name? JASON- Jason. How about you? CARLOS- The names Carlos. Nice to meet you bro. (CARLOS puts his arm on the counter) CARLOS: Hey look! There’s a key here! (Grabs key) JASON: Here give me that. (CARLOS throws key and JASON catches and then proceeds to try to unlock door) NO! It’s not working! CARLOS: Just shut up bro get over it and for now let’s make the best of this (Opens fridge and grabs two sodas) JASON: But…But…But...this is theft. This is just wrong. CARLOS: Does it look like I care? (Sits down) JASON: Okay- I guess-whatever (sits, opens soda and...
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...place for us to effectuate our plan: Open a breakfast take away shop. As we known, breakfast is considered the most important meal of the day, and for good reason. There are a few reasons people don't eat breakfast in the morning such as not feeling hungry, late for school, work and diet. Eating breakfast is a great way to get your metabolism working well for the day. According to our survey, there's no competitors because most people at that area sell Vietnamese foods such as: noodles, phở, and rice. The price is from 18,000 to 25,000 VNĐ. Moreover, it takes you 15-30 minutes or more to find a seat, waiting for your foods and eat. It may be inconvenient for busy people. So we choose sandwiches, bread, kimbap and instant noodle to sell, it’s a kind of fastfood, and very convenient for busy people. These foods can be taken away easily and help you spending more time on doing your business. Tuesday will be your happy day, just 13,000 vnđ for a yummy breakfast with sanwiches/bread/instant noodle/kimbap + fruit juice/milk instead of 18,000 vnđ. M còn một số ý như là khi mở shop mình sẽ phát tờ rơi trên đó ghi promotion như là tueday: our happy day, rồi menu do an, va dich vu delivery voi hoa đon tren 70k. Viết đến đây tịt ngòi rồi :( bổ sung góp ý đi...
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... Not only are instant noodles cheap, tasty, storable and easy to cook, they play a pivotal role in our daily lives. This "every day food" is now coming to have its Golden era. However the company is expecting the noodle industry to saturate, therefore planning to exploit the market by introducing the new "premium" instant noodle. According to the industry, the noodle market has had dull growth rate for nearly five years. Although it had a constant growth rate of over 10%, these days it only shows below 5% growth. The biggest cause for the slowdown is the population decline. Teenagers who are the main consumers of instant noodle are now decreasing, leading to a drop in sales of noodles. Also with increase in substitute goods for noodles also reduced consumption. In order to get out of this saturation companies are now working on making premium products to make a new market. It is to emerge from the low cost market to a broader market. Instant noodles on the shelf right now are mostly below 1000 won, and premium noodles price three times more. The consumers are showing interest and positive reactions. Nongshim sold 3 million noodles priced 1400won in the first 15 days, and exceeded 30 billion won sales. In this condition, Nongshim is confident to keep over 60 billion won sales every month. "Nature is delicious" noodle (1500won) promoted by Pulmoowon (풀무원) two years ago is also continuing to show positive sales. It ranked as 9th in the noodle market according to AC...
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...feed you. If you live in a dorm or apartment and have one or more roommates that can complicate things as well if you don't have compatible lifestyles. And plan on being broke almost all the time, unless you have a trust fund. Student loans. Of course no matter how you spin it, having debt coming out of college is a burden. The weather coming from Missouri we get snow but it doesn't get as cold as north Iowa. So adjusting to the weather is also a bad. Not having a home cooked meal. you have to get use to bad cafe food. Early morning classes it's hard waking up early after staying up all night. The last bad is having to wake up at 530 in the morning to workout and condition in the offseason. The good- being best friends with ramen noodles.. its easy and quick to male and always hits the stomach. having the freedom to do whatever you want, whenever you want is what college is all about. Going out? No need to ask anyone.There’s no curfew. Have a girlfriend? No need to ask your parents if she can sleepover. The only thing is that once you go home for a break, you might feel restricted by your parents rules once again. Parties. And sports going to watch you school teams compete in the national tournament.. Getting to watch your school bet up on your rival school. You get to explore things. You get to travel and visit different city's and schools. you get to sell your books back at the end of the semester. you get a longer winter break...
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...than pick-up time Potential Drop Off Problem: No one manning drop-off station [pic] Data Entry At each hour, tech took scripts from that hour’s slot and entered all required data into pharmacy info system (so no one looked at script until 1 hour before pickup) Info logged in: Patient contact info Doctor contact info Third party payor info – insurance companies, employers Drug name Dosage Number of doses Number of refills System performed an automated Drug Utilization Review: Automated check of script against all other prescriptions in CVS database for patient; looking for harmful drug interactions and appropriateness of drug for patient given age, weight, gender, etc. Hard Stop = fulfillment process cannot proceed until DUR reviewed by pharmacist if automated review reveals any potential problems Hard Stop Good for patient safety Hard Stop Bad for slowing down process, lowering efficiency Insurance check was done after DUR. Checking to make sure insurance still valid, script matches drugs on formulary, customer not trying to refill too soon, etc. In most cases, script would still be filled even if there was a problem with insurance - customer would simply be told to pay full amount at pickup. Potential Data Entry Problems: Tech couldn’t read handwriting on script, No refills allowed on script (6%), DUR hard stop (20%), Insurance problems (17%) [pic] Production Scripts were...
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...the package information into the DIAD by scanning the label, so that the information is available at the Data Center and the customer can follow the tracking process online. 3. What role does wireless communication play in the UPS systems? UPS is using ODS (On – Demand – Servises)- that enables communication with the driver. Every UPS driver automatically logs into the ODS system first thing in the morning. This allows dispatchers and center management to access the driver via his/her DIAD throughout the day by sending generalized text messages. Virtually all drivers start their day with a list of predefined customer pickup locations for that day. Thanks to ODS, the addition of a one-time pickup can be added to a driver’s work list on-the-fly, enabling UPS to take best advantage of the geographic location of its entire fleet for servicing pickup requests. By using the DIAD, UPS eliminates the use of 59 million sheets of paper per year. Using the...
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...handheld computer tracking device containing the driver’s (GPS) routes and communication abilities) making its information available to both the customer and to the UPS data center. e. Step 4: The package arrives at the UPS Package Center where it is processed and prepared for shipping. 3. What role does wireless communication play in the UPS systems? f. Using the tool called the “DIAD” UPS drivers can keep in constant contact with the UPS warehouse which in turn allows the driver to be alerted on certain delivery and pickup information such as cancelled pickups, new routes, new delivery points, new pickups, etc. 4. How has information technology transformed the package delivery business? g. Information technology has had a substantial impact on the UPS’s delivery business. As an electronic system, technology has allowed companies to complete their jobs more efficiently. In the case for the UPS, the delivery or pickup of an item can be tracked via the internet. While the processing of an item can be...
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...to safely goods with both speed and accuracy. Strategic objectives • Provide warehousing services to customers • Improve the percent of loaded miles • Accurate delivery dates and times. • Improve maintenance cycle RR management team can greatly improve the company if the strategic objectives above are met. By providing warehousing services to customer RR will reduce the workload on its drivers while simultaneously adding another facet to the services RR provides and will reduce delivery times. Improving the percent of loaded miles can help RR’s efficiency by reducing the number of trips required to pick up shipments. Providing accurate delivery dates and times will allow RR management to provide customers with smaller time windows for pickup and deliveries and meet the Federal Motor Carrier Safety Administration’s requirement for reporting the number of hours drivers are working a day/week. Lastly, improving the maintenance cycle will not only improve workflow by planning for required down time, but will allow RR to be in compliance with the federal requirement to preform...
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...than pick-up time Potential Drop Off Problem: No one manning drop-off station [pic] Data Entry At each hour, tech took scripts from that hour’s slot and entered all required data into pharmacy info system (so no one looked at script until 1 hour before pickup) Info logged in: Patient contact info Doctor contact info Third party payor info – insurance companies, employers Drug name Dosage Number of doses Number of refills System performed an automated Drug Utilization Review: Automated check of script against all other prescriptions in CVS database for patient; looking for harmful drug interactions and appropriateness of drug for patient given age, weight, gender, etc. Hard Stop = fulfillment process cannot proceed until DUR reviewed by pharmacist if automated review reveals any potential problems Hard Stop Good for patient safety Hard Stop Bad for slowing down process, lowering efficiency Insurance check was done after DUR. Checking to make sure insurance still valid, script matches drugs on formulary, customer not trying to refill too soon, etc. In most cases, script would still be filled even if there was a problem with insurance - customer would simply be told to pay full amount at pickup. Potential Data Entry Problems: Tech couldn’t read handwriting on script, No refills allowed on script (6%), DUR hard stop (20%), Insurance problems (17%) [pic] Production Scripts were...
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...than pick-up time Potential Drop Off Problem: No one manning drop-off station [pic] Data Entry At each hour, tech took scripts from that hour’s slot and entered all required data into pharmacy info system (so no one looked at script until 1 hour before pickup) Info logged in: Patient contact info Doctor contact info Third party payor info – insurance companies, employers Drug name Dosage Number of doses Number of refills System performed an automated Drug Utilization Review: Automated check of script against all other prescriptions in CVS database for patient; looking for harmful drug interactions and appropriateness of drug for patient given age, weight, gender, etc. Hard Stop = fulfillment process cannot proceed until DUR reviewed by pharmacist if automated review reveals any potential problems Hard Stop Good for patient safety Hard Stop Bad for slowing down process, lowering efficiency Insurance check was done after DUR. Checking to make sure insurance still valid, script matches drugs on formulary, customer not trying to refill too soon, etc. In most cases, script would still be filled even if there was a problem with insurance - customer would simply be told to pay full amount at pickup. Potential Data Entry Problems: Tech couldn’t read handwriting on script, No refills allowed on script (6%), DUR hard stop (20%), Insurance problems (17%) [pic] Production Scripts were...
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...Supplier Management, Planning, and Materials Student Name: Jesse Meyer-Appel Due Date: upload to Moodle by Midnight Saturday, October 5 Assigned Value: 25 points Sustainability comment: As you formulate answers, keep in mind that this MBA in Design Strategy program seeks to develop leaders who embrace innovation and sustainability to manage today’s complex business environment. Pharmacy Service Improvement at CVS We have all had experiences of waiting in line at retail stores, but there is often extra anxiety associated with dropping off and picking up a drug prescription (“script”). Nobody wants to wait for long periods of time only to find out that the wait does not yield the desired result—a properly fulfilled transaction. Below is the new fulfillment process that was rolled out in the later part of 2002 and it included three (3) major changes: 1) The first three steps are completed while the customer is present at the CVS drop-off counter, 2) DUR is combined with the QA step, and 3) the box that held scripts was replaced by an online virtual queue that was viewable at all workstations. First 3 steps completed while customer is present DUR is combined with QA 1. What are the key problems with the current business process that the Pharmacy Service Initiative (PSI) team is attempting to resolve? RESPONSE: Drop Off: Un-manned drop off window. Data Entry (No Refill Allowed, DUR Hard Stop, Insurance Check): Many scripts allowed the customer to refill the...
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...locations. II. PSI Opportunity In 2000, 7.2 million regular pharmacy customers left CVS taking with them 55 million annual prescriptions that could have increased revenue by $2.5 billion. It is estimated that if the PSI team can develop a better fulfillment operations system they could prevent 60-90% of customer defections. Additionally, through the PSI’s preliminary research they have found that 44% of heavy users switch due to the poor service they receive. The loss of heavy users is significant because they bring in continuous revenue streams In addition to simple customer happiness, through the PSI program the CVS team has the opportunity to make the people working at the CVS pharmacies happier, especially those working at the pickup window. These groups of employees must handle the continuously angry customers who are dissatisfied with their service. It is known that this job is so difficult that many of these techs leave after less than one year on the job. Thus, requiring CVS to continually hire new employees, which is a costly, and time consuming process. III. Proposed Solution a. Drop Off Drop off is the first point of interaction with customers and therefore, it is important for them to have an initial good impression of CVS. Therefore, technicians need to be available at both the drive...
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...who accommodated more than 100,000 people in its first year and they are providing the better opportunities for good health and for a better carrier to all. Nestle is working in world’s major countries with its variety of products and services. Introduction to Maggie Noodles; Maggi noodles are a brand of instant noodles manufactured by Nestlé. The brand is popular in Australia, India, South Africa, Brazil, New Zealand, Brunei, Malaysia, Singapore, Sri Lanka, Bangladesh, Pakistan, Fiji and the Philippines. In several countries, it is also known as maggi mee mee is Indonesian word for noodles. Maggi noodles are part of the Maggi family. Maggie family is the category of Nestle in which they are offering instant soups, stocks, and noodles. Nestle offering different flavors of maggie noodles in different countries and the flavors they are offering in Pakistan are, Maggie MASALA Maggie CHICKEN Maggie LEMON Maggie BAR.B.Q Maggie CHILLI Maggie HARA MASALA Maggie SOUPI NOODLES Maggie CHATKHARA Maggie noodles are basically made for those people who get busy in their life and don’t find time to Cooke meals. By considering this problem Nestle introduced ready to eat CUP NOODLES. Cup noodles are baked and made noodles they just need to be revolved in microwave oven for just two minutes and that get ready to eat with fully cooked ingredients. History of...
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...Call bin Ask for approval Reach Dr.? Dr. Call Back Bin Package Insurance Check Productio n QA Dr. Denial Box Recommendations • What changes do you recommend to CVS’s existing pharmacy fulfillment process? The greatest problems are occurring at the pickup, but it is not the actual pickup process that is inherently flawed. Looking earlier into the process it was thought that “nothing happened” at drop off. Change that thought and use this time to eliminate problems from occurring at pickup. At the drop off do the initial data entry, verify customer information is correct, screen out any “no refill allowed” issues, and perform the insurance check. This extra attention at drop off would allow the customer to know upfront if there are any issues that need to be addressed and be notified of the timetable for closing out the issue. The majority of the pickups occur after work but the drop-offs occur all throughout the day. Even if the drop off took more time than currently this would not increase lines because it would be occurring mostly during not peak times and would reduce the lines during peak times through eliminating those that would try to pickup their prescription during peak times only to find out an issue needs to be resolved. The new process must be able to identify customers that have multiple scripts to be filled and group them...
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