...Issues: 1.Loss of customers The customer’s envelope was being upheld by the Canada post and requested to pay additional fees, to collect the envelope. This was because Central insurance Canada had not paid enough money to receive the post duly. The issue arose when there were additional inserts, leading to added weight in the envelope. The envelope contained policy statement and other promotional inserts. The customer got really frustrated because they were asked to pay for the handling fees of the mail and the GST for it. In addition, the premium bill or the policy statement was inside the envelope, which the customer has to pay. The customer felt really let down by the Central Insurance Canada (CIC) because, they were asked to pay the premium amount and above all the handling charges for the mail too. They immediately cancelled their policy and purchased a new policy from their competitive insurance company. 2. Improper handling of mails. Improper handling of mails was another issue, which affected the Central Insurance Canada. There were nearly 620,000 units of outgoing mail for which they spent $400,000 yearly. All the mails consisted of different inserts and policy statements and envelopes. Most of the members had different schemes and packages available for them, Hence weight of the envelopes varied from person to person. All the mails were stamped and posted to Canada post. The mails were sorted and if the stamps posted were insufficient for the mail, then were...
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...Week One: Strategic Business Continuity and Internal Risk Assessment Details Due Points Objectives 1.1 Identify key firm capabilities. 1.2 Describe the components of sustainable competitive advantage. 1.3 Analyze the influence of the organization on strategic business continuity. Readings Read Ch. 3 of Strategic Management: Competitiveness and Globalization, Concepts and Case. Participation Participate in class discussion. All Days 1 Discussion Questions Respond to three discussion questions. Days 3, 4, 5 3 Weekly Summary Write a 300-350 word summary of how this week’s material relates to you professionally and to organization. Post to Weekly Summary Thread. Day 7 1 Learning Team Instructions Create the Learning Team Charter. Select one of the following Virtual Organizations to use throughout the course for strategic plan development: • Riordan Manufacturing • Huffman Trucking • McBride Financial Services Day 7 Individual Internal Risk Assessment Resource: University Library’s Datamonitor 360 Access the University Library’s Datamonitor 360 and look up one of the following companies: • Wal-Mart Stores, Inc. • Jet Blue Airways Corporation • Hewlett-Packard Company • The Home Depot Prepare a 1,050- to 1,750-word paper identifying the key capabilities of your selected company. • Discuss the firm’s strengths and weaknesses in marketing, human resources, management, research and...
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... (10 Marks) b) What entails Implementation and Disposition Phases of the system development? (4 Marks) c) Discuss the differences between Implementation and Disposition phases based on tasks and activities. (10 Marks) d) What are the activities associated with the operations and maintenance phase of systems development. (8 Marks) e) Identify and discuss the types of maintenance. (8 Marks) f) Compare and contrast roles and responsibilities during development phase and integration and testing phases of systems development. (10 Marks) Lecturer: Nick Gachui. Date Due: August 2014. a) What are the tasks and activities involved in the development, integration and testing of information system? i. Development Code and Test Software Code each module according to established standards. Integrate Software Integrate the software units and software components and test in accordance with the integration plan. Ensure that each module satisfies the requirements of the software at the conclusion of the integration activity. Conduct Software Qualification Testing. Conducting qualification testing in accordance with the qualification requirements for the software item. Ensure that the implementation of each software requirement is tested for compliance. ii. Integration Conduct System Qualification Testing Ensures that the implementation of each system requirement is tested for...
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...Week One: Strategic Business Continuity and Internal Risk Assessment Details Due Points Objectives 1.1 Identify key firm capabilities. 1.2 Describe the components of sustainable competitive advantage. 1.3 Analyze the influence of the organization on strategic business continuity. Readings Read Ch. 3 of Strategic Management: Competitiveness and Globalization, Concepts and Case. Participation Participate in class discussion. All Days 1 Discussion Questions Respond to three discussion questions. Days 3, 4, 5 3 Weekly Summary Write a 300-350 word summary of how this week’s material relates to you professionally and to organization. Post to Weekly Summary Thread. Day 7 1 Learning Team Instructions Create the Learning Team Charter. Select one of the following Virtual Organizations to use throughout the course for strategic plan development: • Riordan Manufacturing • Huffman Trucking • McBride Financial Services Day 7 Individual Internal Risk Assessment Resource: University Library’s Datamonitor 360 Access the University Library’s Datamonitor 360 and look up one of the following companies: • Wal-Mart Stores, Inc. • Jet Blue Airways Corporation • Hewlett-Packard Company • The Home Depot Prepare a 1,050- to 1,750-word paper identifying the key capabilities of your selected company. • Discuss the firm’s strengths and weaknesses in marketing, human resources, management, research and...
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...We will be creating a test plan for the SCR TIMS project that will use only the related items to the SCR TIMS network. This plan will address the testing strategies and all the quality requirements. There will be a Master Test Plan that will show a testing schedule and it will have four levels of testing. These levels will include the System, Acceptance, Unit and Integration. The test items will include: • Server Machine • Network Communication • Disk Arrays • Client Machines 1. Executives 2. Administrators 3. Project Managers 4. Systems 5. Business Solutions Network • Firewalls • Printers • Faxes • Scanners The Risks would be: • Network Security- This must be defined and verified and has to access everything within the network. • Backup and...
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...Planning for Electronic Business Learning Objectives In this chapter, you will learn about: • Identifying the value of electronic commerce initiatives • Aligning implementation plans with strategies • Deciding which electronic commerce project elements to outsource • Selecting Web hosting services • Using incubators and fast venturing techniques to launch Internet business initiatives • Using project and portfolio management techniques to plan and control electronic commerce activities • Staffing electronic commerce activities Lecture Notes Planning the Electronic Commerce Initiative A successful business plan for an electronic commerce initiative should include activities that will identify the initiative’s specific objectives and link those objectives to business strategies. In setting objectives for an electronic commerce initiative, manages should consider the strategic role of the project, its intended scope, and the resources available for executing it. Linking objectives to business strategies Benefit objectives might include building brand awareness or enhancing existing marketing and promotional programs. Some companies plan to sell products, services, and advertising, whereas others establish online auctions or create virtual communities and Web portals. Other common organizational objectives are related to purchasing functions and supply chain management, as well as improving after-sale support...
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...SYLLABUS STR/581 SYLLABUS SCHOOL OF BUSINESS STR/581 STRATEGIC PLANNING & IMPLEMENTATION MAIN CHARLOTTE CAMPUS 04/01/2013 TO 05/06/2013 Copyright © 2011, 2010, 2009, 2008 by University of Phoenix. All rights reserved. COURSE DESCRIPTION THIS CAPSTONE COURSE INTEGRATES CONCEPTS FROM ALL PRIOR COURSES IN THE PROGRAM. STUDENTS APPLY THE CONCEPTS OF STRATEGIC PLANNING AND IMPLEMENTATION TO CREATE SUSTAINABLE, COMPETITIVE ADVANTAGE FOR AN ORGANIZATION. OTHER TOPICS INCLUDE ENVIRONMENTAL SCANNING, STRATEGIC ANALYSIS, CORPORATE SOCIAL RESPONSIBILITY, IMPLEMENTATION AND EVALUATION, AND RISK MANAGEMENT. POLICIES FACULTY AND STUDENTS/LEARNERS WILL BE HELD RESPONSIBLE FOR UNDERSTANDING AND ADHERING TO ALL POLICIES CONTAINED WITHIN THE FOLLOWING TWO DOCUMENTS: UNIVERSITY POLICIES: YOU MUST BE LOGGED INTO THE STUDENT WEBSITE TO VIEW THIS DOCUMENT. INSTRUCTOR POLICIES: THIS DOCUMENT IS POSTED IN THE COURSE MATERIALS FORUM. UNIVERSITY POLICIES ARE SUBJECT TO CHANGE. BE SURE TO READ THE POLICIES AT THE BEGINNING OF EACH CLASS. POLICIES MAY BE SLIGHTLY DIFFERENT DEPENDING ON THE MODALITY IN WHICH YOU ATTEND CLASS. IF YOU HAVE RECENTLY CHANGED MODALITIES, READ THE POLICIES GOVERNING YOUR CURRENT CLASS MODALITY. COURSE MATERIALS BARNEY, J. B. (2007). GAINING AND SUSTAINING COMPETITIVE ADVANTAGE (3RD ED.). UPPER SADDLE RIVER, NJ: PEARSON PRENTICE HALL. MINTZBERG, H., GHOSHAL, S., LAMPEL, J., & QUINN, J. B. (2003). THE STRATEGY PROCESS: CONCEPTS, CONTEXTS, CASES (4TH ED.). UPPER SADDLE...
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...Denise Figueroa IT460 System Analysis and Design Professor Heith Hennel Unit 9 Assignment October 27, 2015 We will be creating a test plan for the SCR TIMS project that will use only the related items of the SCR TIMS network. This plan will address the testing strategies and all the quality requirements. There will be a testing plan that will exist of four different levels. These different levels will include the System, Acceptance, Unit and Integration. We will start off with the test items that will be included: • Server Machine • Network Communication • Disk Arrays • Client Machines 1. Executives 2. Administrators 3. Project Managers 4. Systems 5. Business Solutions Network • Firewalls • Printers • Faxes • Scanners Our...
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...For years, there has been research supporting the implementation of enhanced recovery (ER) processes into the care plan for surgical patients.1-7 By definition ER care protocols are multidisciplinary evidenced based recommendations that have been bundled together to improve surgical outcomes.1-7 Positive ER outcomes reported in the literature are decreases in length of stay in hospital, complication rates, use of analgesia, cost for patients as well as increases in patient comfort, satisfaction and return to pre-op functionality. 1-7 There are different models of ER pathways studies such as the four-step Rapid Recovery process to the sixteen-element ERAS pathways published by the ERAS Society formed 2003.1-7 Regardless of how simple or complex the enhanced recovery programs (ERPs) incorporate best practice essentials aimed at attenuating the stress response to surgery with guidelines for before, during and after surgery care. 1-7 The...
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...Operations Management Operations management focuses on carefully managing the processes to produce and distribute products and services. Usually, small businesses don't talk about "operations management", but they carry out the activities that management schools typically associate with the phrase "operations management." Major, overall activities often include product creation, development, production and distribution. (These activities are also associated with Product and Service Management. However product Development is usually in regard to one or more closely related product -- that is, a product line. Operations management is in regard to all operations within the organization.) Related activities include managing purchases, inventory control, quality control, storage, logistics and evaluations. A great deal of focus is on efficiency and effectiveness of processes. Therefore, operations management often includes substantial measurement and analysis of internal processes. Ultimately, the nature of how operations management is carried out in an organization depends very much on the nature of products or services in the organization, for example, retail, manufacturing, wholesale, etc Sections of This Topic Include: Procurement (Purchasing) Practices This topic reviews guidelines for buying various materials from suppliers and vendors -- materials, including computers, services from lawyers, insurance, etc. Procurement (Purchasing) Practices Management Control and...
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...reconstruction after earthquake in West Sumatra-30 September 2009 still underway, and the on-going eruption of Mount Merapi in Central Java and Yogyakarta until now. 2. These caused a large numbers of deaths, injured, missing and displaced persons; damages on public infrastructures, impediment on basic services and losses on livelihoods in the disaster affected areas NO 1 LOCATION Flash flood in Wasior, West Papua Province STATUS • Emergency response expired at 15 November 2010. • Assessment of damage and losses have been conducted, with the total damage and losses of Rp 280,58 billion. • Action Plan for the Rehabilitation and Reconstruction is under completion by Bappenas and BNPB. • The emergency response will be expired on the 3rd week of November 2010. • BNPB, Bappenas and local government collaborate to collect and verify data for damages and losses assessment, and soon will prepare the Action Plan for Rehabilitation and Reconstruction. • The priority at present is to provide shelter and promptly distribute humanitarian logistics for the displaced persons • Eruption continues, emergency response...
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...problems is production related. The implementation plan called for some overseas outsourcing to cut some costs. Asia Digital Publishing is not working out for the company. Another problem that exists is the reluctance of the authors to move in the direction that the company is looking for. The e-commerce software that the company had planned on using to sell the e-books directly from the Web site is not functioning properly. This will delay the launch of the sales Web site. These problems are worth solving but it might take some time to do this. Harrison-Keyes, Inc. will become the world's most dynamic publishing company, packaging innovative information solutions essential to communities of interest. Harrison-Keyes, Inc. will need to sell e-Books directly from Harrison-Keyes website in order to meet deadlines and have success and select the appropriate e-Book technology for the specific book and target audience. Harrison-Keyes, Inc. strategic planning is as much about the content of the strategy as it is about the process of research, development, documentation, and implementation. Strategic planning is a process of collective and informed decision-making that (a) helps management and leadership teams position their enterprise for lasting competitive success and (b) helps these teams intelligently implement changes to their processes, systems, and structure. Strategic planning is one of the few ways a top management team can plan for economic, demographic, competitive...
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...Why Information Security Management Is Important For Payday Lending Business Laquinta Denise Mason A Prospectus Presented to the Information Technology College Faculty Of Western Governors University In Partial Fulfillment of the Requirements for the Degree Master of Science in Degree Area 3/14/2014 Abstract The purpose of this project was to ensure the client is compliant with the requirements specified by the Grahm-Leach-Bliley Act. Information is what drives business today and if the information is not available or reliable then the business cannot function. Most customer’s information, financial records, medical records, and sales records are stored on computers today. Clients and the government expect business to maintain the availability, integrity and confidentiality of their information. The project was created to address the importance of Information Security Management and compliance for businesses in the financial sector. ABC Loans are a small independently owned payday loan company. The client was concerned about the recent penetration of local business networks and wanted me to perform an assessment on his network and determine the vulnerable areas of his networks and the recommendations for making it more secure and GLBA compliant; now that the assessment is completed the client is aware of the vulnerabilities and the areas where they are not meeting GLBA requirements. My capstone will focus on the steps that will assure...
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...1. Define the Industry in Question: Postal Services 2. Vision Mission Statement: Australia Post is committed to providing high-quality mail and parcel services to all Australians. Mission We will meet our customers' changing needs by providing: innovative and easy-to-use products and services; friendly service by knowledgeable staff; consistent on-time delivery; value for money; and modern, efficient networks. We will build our people's commitment to these goals by: promoting job satisfaction; encouraging participation in the success of the business; recognising outstanding service to customers; and rewarding outstanding performance. (Ref: Australia post website) 3. Strategy Followed: Focus strategy as they will be more customer focused and specifically in the e-commerce businesses. 4. Is it a Global Company: It is a government business enterprise and also a self-funding business. 5. Key Products & Service Segments: Mail and parcel deliver services, postage stamps, mail sorting and distribution in Australia and overseas, messenger services, and mailbox rentals and post office facilities. 7. Turnaround point of the company: Future ready business transformation program because Australia Post has the lowest profit in 20 years and held only 1% of the market share on written communication. The remaining was carried on email, texts or social networks. 8. Industry is at decline stage. They had the lowest profit in 20 years in 2010...
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...2012 An Implementation Plan Documentation Submitted in Partial fulfillment for the degree of Bachelor of Science and Information Technology. Declaration I hereby declare that this project is my original work and has not been submitted to any other university for assessment of award of the degree or any other qualification. Name........................................................................ Signature................................................................... Date..................... Supervisor: ............................................................... Signature.................................................................... Date..................... Table of Contents Declaration 2 CHAPTER 1 4 Introduction 4 1.0 Purpose 4 1.1 Roles and Responsibilities 5 1.2 Implementation Readiness Review 6 1.3 Operational Readiness Review 6 1.4 Demonstration of the software 6 CHAPTER 2 7 Plan for hardware procurement 7 2.0 Training 7 2.1 Hardware installation 8 2.2 Software installations 8 2.3 System installation 8 2.3 User /Operator Training 8 CHAPTER 3 9 Implementation 9 3.0 Live Running Trial 9 3.1 Phased Implementation (Modular) 9 3.2 Parallel Run 10 3.3 Direct 10 CHAPTER 4 11 Monitoring the Implementation process 11 4.0 Evaluation & Support 11 4.1 Cost of Software 11 List of Abbreviation 12 References 13 CHAPTER 1 Introduction 1.0 Purpose The Implementation Plan describes how...
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