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Principles of Network and System Administration

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Submitted By atifmbaig1
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CST 2405 Subject: Home work #1. Chapter (Self-test Objective)
Question # 1: What kinds of issues does system administration cover?
Answer: As we discussed in class, a Network System Administrator has to be knowledgeable, has to have customer service skills to be stay calm & collected when a complaint occurs, and must be able to rectify the problem. As the course text book “Principles of Network and System Administration”, by author Mark Burgess mentions in chapter #1 section 1.6 The challenges of system administration : “System administration is not just about installing operating systems. It is about planning and designing an efficient community of computers so that real users will be able to get their jobs done. That means:
• Designing a network which is logical and efficient.
• Deploying large numbers of machines which can be easily upgraded later.
• Deciding what services are needed.
• Planning and implementing adequate security.
• Providing a comfortable environment for users.
• Developing ways of fixing errors and problems which occur.
• Keeping track of and understanding how to use the enormous amount of knowledge which increases every year.”
The author also mentions that some of the Network System Administrators are responsible for both the hardware of the network and the computers which it connects, i.e. the cables as well as the computers and some are only responsible for the computers. Most importantly a System Administrator must have an understanding of how data flows from machine to machine as well as an understanding of how each machine affects every other.

Question # 2. Is system administration management or engineering?
Answer: The author mentions that “Network and system administration is a branch of engineering that concerns the operational management of human–computer systems”. The author also states the differences between the terms network administration and system administration. System administration is about hardware, software, user support, diagnosis, repair and prevention but network administration means the management of network infrastructure devices (routers and switches).

Question # 3. Why does the physical environment play a role in system administration?
Answer:

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