Premium Essay

Productivity Magement

In:

Submitted By nunyappl
Words 742
Pages 3
Productivity Management
MGT 133-3971
Final Project

Process Summary

Medical insurance billing and collecting is an integral service that is a part of any dental, chiropractic, medical office and hospital establishment. A medical professional typically is paid in one of three ways, by cash or by insurance or a combination of both. In order for the medical professional to be paid, it must have a medical biller/collector and other office support personnel. For this example, the office will have one medical physician with one biller/collector and one office assistant.

The process begins with the assistant scheduling a patient for the physician. When the patient checks into the office the office assistant collects the copayment. Then the patient receives services by the physician. Next the biller/collector will bill the medical insurance company and finally the insurance pays the balance and the patient may or may not have an additional amount to pay.

Process Model

Internal and External Factors

Internal and external factors affect businesses in different ways. Internal factors occur within the business and can be controlled by the organization and external factors are items beyond the control of the business.

Two internal factors are stability and innovative risk taking. Stability can be controlled by staff and physicians remaining at the same location for a long period of time. This builds confidence and respect in their patients. By purchasing equipment with new technology the business is innovative and taking a risk.

In addition, two external factors are patients and competitors. Patients are not guaranteed to seek out a specific physician. This leads into the second external factor where competition with other physicians and offices can be tough.

Process Measurement

A medical professional is typically paid in

Similar Documents

Free Essay

Workplace Environmen

...have been duly acknowledged. I hereby verify this research has not been submitted in substance for any other degree. Signature:‫ــــــــــــــــــــــــــــــــــــــــــــــ‬ Date: ‫ـــــــــــــــــــــــــــــــــــــــــــ‬ Supervisor Name: Mr. Iqbal Singh Kaundali Signature:‫ــــــــــــــــــــــــــــــــــــــــــــــ‬ Date: ‫ـــــــــــــــــــــــــــــــــــــــــــ‬ iii APPLICATION TO CONDUCT RESEARCH PAPER PART A: STUDENT PARTICULAR 1. Name Student’s Number : Nowier Mohammed Al-Anzi : 51060418 PART B: PARTICULARS ABOUT THE PROJECT 1. Title of the project : Workplace Environment and Its Impact on Employee Performance : To determine the impact of work environment on employees’ productivity 2. Research Objective 3. Proposed Research Method Research Design : Questionnaire PART C: FUCULITY'S INPUTS 1. Topic chosen: Acceptable/Not acceptable: 2. Suggested supervisor for the student: Mr. Iqbal Singh iv Kaundali RESEARCH PROPOSAL SUBMISSION FORM Project Paper Title: Workplace Environment and Its Impact...

Words: 25542 - Pages: 103

Premium Essay

Organization Jobtraining and Development

...Organization Job Training and Development Crystal Conix HCS/341 Decemeber15, 2011 Tamara Hancock MBA, SPHR Organization Job Training and Development In this essay about training and development, facts provided about training and demonstrated in development for the employee in the health care system related to education that associated with planning and wealth. In today organizations, managers provide training resources and programs to create a stake in their employee’s performance. In different business managers guide, and strengthen their employees to get the best performance when come to their ability to do their job. However, training, and development for the employees, it usually associated with each component, and with the knowledge of physically training and development. When companies try, training, it is to develop and improve the skills of employees to perform his or her tasks and improve their understanding of the job (Industrial Relations Policy Statement 2008) Everyday health care technology improves and develops the employees with the ability to provide service for their customers. Training and development also plays a vital role in the health care system. Health care corporation; maintain awareness of an employee to identify their learning process by using the technology and resources to develop and understand the concept of his and her strength. In every aspect of education and training, it depends on how useful...

Words: 889 - Pages: 4

Premium Essay

Sme Development in Malaysia

...International Review of Business Research Papers Vol.2. No.1 August 2006 pp.1-14 An Evaluation of SME Development in Malaysia Ali Salman Saleh∗ and Nelson Oly Ndubisi∗∗ Small and medium enterprises (SMEs) in play a vital role in the Malaysian economy and are considered to be the backbone of industrial development in the country. However, few studies examined their development, challenges and future prospects. Therefore, the aim of this paper is to examine and analyse the role of SMEs in different sectors as well as their major contribution to the economy. The paper goes further to review the existing literature as well as the empirical studies in order to identify the major challenges (domestically and globally) that face this sector. The key messages from the studies examined in this paper are that Malaysian SMEs still face many domestic and global challenges in achieving economies of scale and competing internationally. Among the challenges are the low level of technological capabilities and limited skilled human capital resources, a low level of technology and ICT penetration, low levels of research and development (R&D), a substantial orientation towards domestic markets, a high level of international competition (for example, from China and India), a high level of bureaucracy in government agencies, and internal sourcing of funds. These characteristics suggest that government programs and incentives are either insufficient or not delivered effectively enough to overcome...

Words: 6067 - Pages: 25

Premium Essay

Brussels and Bradshaw

...Brussels and Bradshaw In response to the case study, Brussels and Bradshaw is a well-established financial institution that offers their clients competitive and innovative solutions for their community and work environments. The banking institution offers a summer internship to bright and driven individuals. The internship includes 14 weeks of very intense training and long hours. Interns are paid $20,000 for the contract. During the screening process, out of all the possible candidates Audrey Locke was selected. Audrey has some experience as an assistant, assurance analyst and financial planning analyst. Brussels and Bradshaw is operating in more than 25 countries globally; this case study takes place in Toronto. Many behavioral issues in the Brussels and Bradshaw institution are unprofessional and stressful. Job stress is defined as feeling one’s capabilities, resources, or needs that do not match the demands or requirements of the job (Hitt, Miller, & Colella, 2011 p. 249). Working 70 and 80 hours per week or possibly 120 hours will put a major burden on anyone, especially someone new to the working environment. Audrey is excited with her internship and very eager to learn. She is assigned a mentor and buddy by the business development manager, Kelly Richards. Kelly has 10 years of experience. Although associates consider her human resources, Kelly’s job is strictly administrative. Audrey is never introduced to her mentor and her buddy, Christine Page is very...

Words: 509 - Pages: 3

Free Essay

Big Data

...2011 Big data: The next frontier for innovation, competition, and productivity The McKinsey Global Institute The McKinsey Global Institute (MGI), established in 1990, is McKinsey & Company’s business and economics research arm. MGI’s mission is to help leaders in the commercial, public, and social sectors develop a deeper understanding of the evolution of the global economy and to provide a fact base that contributes to decision making on critical management and policy issues. MGI research combines two disciplines: economics and management. Economists often have limited access to the practical problems facing senior managers, while senior managers often lack the time and incentive to look beyond their own industry to the larger issues of the global economy. By integrating these perspectives, MGI is able to gain insights into the microeconomic underpinnings of the long-term macroeconomic trends affecting business strategy and policy making. For nearly two decades, MGI has utilized this “micro-to-macro” approach in research covering more than 20 countries and 30 industry sectors. MGI’s current research agenda focuses on three broad areas: productivity, competitiveness, and growth; the evolution of global financial markets; and the economic impact of technology. Recent research has examined a program of reform to bolster growth and renewal in Europe and the United States through accelerated productivity growth; Africa’s economic potential; debt and deleveraging and the end...

Words: 60035 - Pages: 241

Premium Essay

Metrics and Staffing Measures

...poor quality hire stem from poor productivity and a reduced quality of output. Poor quality hires may result in poor customer service, which leads to revenue loss and even loss of market share. A workforce with a lower overall quality of worker takes longer to bring products to market, resulting in lost competitive advantage. The cost of goods sold is also higher, as the company has to contend with lower productivity Having made the wrong hiring decision, a company may seek to cut its ongoing losses by replacing the worker. Replacement costs, including sourcing costs, administrative and processing costs, and lost productivity for the hiring manager, all become part of the cost of a bad hire. The cost of a bad hire for a software engineer can exceed mil- lions of dollars, while the wrong choice of a CEO may result in the loss of billions of dollars of shareholder value. Bad hires produce damaging results that can be calculated as the sum of these direct and indirect costs: Productivity loss Loss of customers Loss of brand equity Legal liability Separation costs Replacement costs How to measure QOH Measuring quality of hire amounts to measuring how the candidate varies from pre-hire requirements and expectations. The comparison between pre-hire requirements and the new hire’s actual performance on the job may be made in one of several ways: surveying the hiring manager; consulting annual performance reviews; or measuring worker productivity and tenure directly. Hiring Manager...

Words: 1647 - Pages: 7

Premium Essay

Baby Boomers

...Retirement of Baby Boomers How Does It Affect Canadian Economy Table of Contents Introduction 3 1. Labor Market 3 1.1 Employment and unemployment rate 6 1.2 Employment rate and unemployment rate in long run 8 3. The Effects on Government’s Health Care Spending 14 4. Education 16 5. Standard of living 17 5.1 Increase productivity 19 6. Pension Plans 19 Conclusion 20 * Introduction The term baby-boomers refers to everyone who were born during the post-World War II, during the years 1947 to 1968, during which time there was a dramatic increase in the birth rate. It is estimated that 97% of the baby-boomers are still alive, which is about 8.5 million individuals. For a past decades, these baby-boomers have controlled and shaped many aspects of our economy, environment, and culture. But as this aging population is coming close to retirement, it could have serious impact on our society. In the coming years, there will be more retirees than worker, which could pose as a great issue in our economy. This paper will analyze the impact of this phenomenon on Canadian labor market and the level of investment, how this could reshape the government budget, and how it is going to affect the Canadian’s standard of living. 1. Labor Market It is quite clear that the retirement of baby-boomers has a big impact on the labor market. Some describes this as a “ demographic time bomb” for the nation’s labor force. Baby-boomers make up one-third of Canadian...

Words: 3362 - Pages: 14

Premium Essay

Strategic Human Resources Management

...Part 1 PA R T The Strategic Human Resource Management Model A human resource department helps organizations and their employees attain their goals. But it faces many challenges along the way. This chapter explores some of these challenges and outlines a strategic human resource management model upon which the rest of this book builds. The Strategic Human Resource Management Model Environmental Analysis Organizational Mission and Goals Analysis Analysis of Organizational Strengths and Culture Analysis of Organizational Strategies Choice and Implementation of Human Resource Strategies Planning Human Resources Attracting Human Resources Human Resource Tactical Plans Placing, Developing, and Evaluating Human Resources Maintaining High Performance Motivating and Rewarding Human Resources Human Resource Systems and Procedures Review and Evaluation of Human Resource Strategies CHAPTER ONE Strategic Importance of Human Resource Management The successful 21st-century organization will not take the loyalty of talented people for granted. It will constantly try to recruit and keep them. … The mutual commitment of an employer and an employee will be one of the most important factors for a 21st-century organization. Subhir Chowdhury1 One CHAPTER OBJECTIVES After studying this chapter, you should be able to: • List challenges facing Canadian organizations in the context of managing their workforce. • Discuss the objectives of human resource...

Words: 32978 - Pages: 132

Premium Essay

Productivity

...Workshop One: Productivity Juan Gonzalez Ana G. Mendez University MANA-340 Professor: Ramon Rondon 07/24/12 Table of Content: 1. Introduction. 2. Productivity definition. 3. How to measure productivity. 4. Labor productivity of employees vs. managerial productivity 5. Conclusion. Introduction: By way of introduction of this subject is to understand how we define productivity, how we measure it according to the efficiency in the making process, and factors which influence to increase it according to that goal that are pursue for its wide application spectrum. The objective of this research is focused on reaching an answer in which can be shown that labor productivity is essential, but productivity management is the key to the productive development of any industry. The concept of productivity is seem as a factor that determine the efficiency of an individual, equipment, industry, system, etc. to convert efforts and participation into useful amount produced. Productivity is measured dividing average of amount produced per period by the total costs of resources like capital, personal, materials and energy implemented in a period of time that determine the cost efficiency. We have to develop strategies that would improve productivity of the employees at the workplace. Some factors influence in the employee productivity which are: Accountability, which mean that each employee is responsible for their actions and decisions that either...

Words: 760 - Pages: 4

Premium Essay

Recent Unrest in the Rmg Sector of Bangladesh: Is This an Outcome of Poor Labour Practices?

...www.ccsenet.org/ijbm International Journal of Business and Management Vol. 7, No. 3; February 2012 Recent Unrest in the RMG Sector of Bangladesh: Is this an Outcome of Poor Labour Practices? Chowdhury Golam Hossan (Corresponding author) Assistant Professor of Management College of Business Administrations, Abu Dhabi University Abu Dhabi, UAE Tel: 972-501-5710 E-mail: Chowdhury.Hossan@adu.ac.ae Md. Atiqur Rahman Sarker (Lecturer) Department of Business Administration, East West University 43 Mohakhali, Dhaka 1212, Bangladesh Tel: 88-017-4427-0243 E-mail: mars@ewubd.edu Rumana Afroze (Lecturer) Department of Business Administration, East West University 43 Mohakhali, Dhaka 1212, Bangladesh Tel: 880-181-888-3767 Received: July 2, 2011 doi:10.5539/ijbm.v7n3p206 Abstract The RMG sector of Bangladesh has experienced disputes and violent protest by the workers in recent times. This study explores the reasons for recent unrest in the garment sector. Since managers are mainly responsible for applying human resource practices, this paper has given particular attention to their views on recent attitude changes of workers. Results show that mutual understanding among workers and managers is absent in the RMG sector. This study also states that high-work load, poor behaviour of line managers, low skills and low wage rates are the notable reasons for high job turnover and social unrest. Poor relationship between workers and supervisors is the main source of conflict. This study...

Words: 9644 - Pages: 39

Premium Essay

Management Something to Do

...C H A P T E R Operations and Productivity 1 DISCUSSION QUESTIONS 1. The text suggests four reasons to study OM. We want to understand (1) how people organize themselves for productive enterprise, (2) how goods and services are produced, (3) what operations managers do, and (4) this costly part of our economy and most enterprises. 2. Possible responses include: Adam Smith (work specialization/ division of labor), Charles Babbage (work specialization/ division of labor), Frederick W. Taylor (scientific management), Walter Shewart (statistical sampling and quality control), Henry Ford (moving assembly line), Charles Sorensen (moving assembly line), Frank and Lillian Gilbreth (motion study), Eli Whitney (standardization). 3. See references in the answer to question 2. 4. The actual charts will differ, depending on the specific organization the student chooses to describe. The important thing is for students to recognize that all organizations require, to a greater or lesser extent, (a) the three primary functions of operations, finance/accounting, and marketing; and (b) that the emphasis or detailed breakdown of these functions is dependent on the specific competitive strategy employed by the firm. 5. The answer to this question may be similar to that for question 4. Here, however, the student should be encouraged to utilize a more detailed knowledge of a past employer and indicate on the chart additional information such as the number of persons employed to perform the...

Words: 3148 - Pages: 13

Premium Essay

Productivity Measurement

...Productivity measurement Productivity is a measure of output from a production process per unit of input. Productivity is a measure of the effective use of resources, usually expressed as the ratio of output to input. Productivity is the value of outputs produced (Goods & Services) divided y the value of input resources. It is the quantitative relationship between what we produced and the resources used. So in shortly we can say: Productivity = In general sense productivity is an economic measure of efficiency that summarizes the value of outputs relative to the value of inputs used to create them. In economic sense, productivity is a measure of production output per unit of production input. This refers, to the ratio of output and input in the production process. Importance of Productivity 1. Productivity is an important device for comparison of performance for various organizations. 2. Productivity increases the rate of low cost per unit and results in lower price. 3. Education, Research and Development, technology are positively correlated to productivity 4. reduction of poverty 5. It helps companies in measuring their strength and weakness. 6. it helps to know the contribution of different input factor used in conversion process 7. it is an indicator of how well the factors the production are utilized 8. it is an indicator of competitive position of an organization 9. it partially determines the peoples standard of living within a particular...

Words: 3053 - Pages: 13

Premium Essay

Executive Summary Widget Production

...305 University of Phoenix Taylor Inc is manufacturing the Widget X that requires a special assembly line. At this point re-evaluation of labor productivity is needed due to the difference between the regular Widgets and the Widget X. With careful consideration of this project, operations-management must compare the current labor productivity to two alternative methods that would help them with the increase. A cost-benefit matrix will be provided to show comparison of current labor productivity, alternative one and alternative two labor productivity as well as, the effects the alternatives would have, and what the benefits of networking strategies to streamline operational procedures would be. Taylor Inc Cost Benefit Matrix |  |Current |Alternative 1 |Alternative 2 | |Wasted Motion |27% |1% |7% | | Physical Lifting |42 |12 |23 | |People Required |17 |6 |9 | |Productivity |208 |392 |288 | |Worker's Comp Claims...

Words: 550 - Pages: 3

Free Essay

River View Plaza

...my ideas for adding a new service to the building. I propose we add a second break room, a gaming cafe, to the third floor of the building. How does this benefit the building? The most important advantage is that it will increase profit for the entire building. People from all over the building will be able to use this room. This means that they will be buying snacks, lunch, and drinks which will provide a significant amount of increase in funds for the building. A second advantage is that it will increase productivity throughout the businesses in the building, particularly for those businesses on the third and fourth floors. Currently those of us on the third and fourth floors are having to take longer breaks because of the time it takes to get to the break room on the first floor. By placing another break room on the third floor this will reduce the amount of time employees will take for breaks; therefore becoming more productive. The increased productivity is sure to increase profits for the entire building, thus providing validity for the first advantage listed above. How would the break room be set up? The new break room would be set up, as previously mentioned, as a gaming cafe. There would be a small restaurant; which restaurant could be agreed upon by the committee. In another part of the room there would be several stations set up with couches, televisions and gaming consoles. The consoles would have demo versions of DigiFast games that employees could play...

Words: 372 - Pages: 2

Premium Essay

Employees' Union

...coverage. I would first consider that the company is already paying 25% of all union employees’ dental coverage. I would first propose the company only raise that to 40%, meaning the employees contribution will be 60% instead of 75%. The reason I would propose this is so the company will also be able to pay half of all their union employees’ yearly union dues. This not only benefits the company but the employees. The first will create a tax write off for the company by just replacing a few lunch room appliances. All of these solutions are a benefit to the company by making the employees happy the union will be happy and the result will be a happy productive company. Reference Rue, L. W., & Byars, L. L. (2004). Supervision: Key Link to Productivity (8th ed.). New York: McGraw – Hill/Irwin "Mgt 210". Anti Essays. 27 Mar....

Words: 303 - Pages: 2