...Instrument used for Data Collection. The instrument BIMS used for data collection was a survey. The survey BIMS provided the employees to use a scale provided by circling the number one to five, where five is positive response and one is negative response. “A survey is a data collection tool used to gather information about individuals. Surveys are commonly used in psychology research to obtain self- report data from study participants. A survey may focus on factual information about individuals, or it might aim to obtain the opinions of the survey takers. The survey can be administered in a couple of different ways. In one method known as structural interview, the researcher asks each participant the questions. In the other method known as a questionnaire, the participant fills out a survey on his or own” (About.com, 2014). A survey instrument was developed in an attempt to let the workers voice their opinions about their individual experiences at BIMS. The survey starts by asking about the employee’s relationship she or he has with their boss and their feelings towards her or his position. The survey also includes how long they have been employed with the company. After the results, one can imagine finding that outcome to be completely related to communication issues between low pay, staff, long hours, and workers. The data included in BIMS Employee Survey provided by Ballard Integrated Managed Services, Inc., has both quantitative and qualitative data giving employees written...
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...Week 3 Team A BIMS Summarizing and Presenting Data QNT/351 Quantitative Analysis for Business June 2, 2014 Summarizing and Presenting Data In both employee surveys, BIMS used all three levels of measurement to analyze the data collected. In reviewing the findings from the employee survey, the ultimate goal was to get the overall census of the employees on the survey questions. These survey questions were engineered to evaluate the satisfaction level of the employees at BIMS and to reveal the underlying issues and continuous concerns that were causing the high turnover and low morale at BIMS. The interval level of measurement was used to display the employee’s length of employment and a numeric code was used to describe the nominal, ordinal and interval data. Descriptive statistics was used to show the mean, median, mode and central tendency of the data. An analysis of each survey question was broken down, and the interpretation displayed on tables, charts and graphs. These graphs give an overall visual description of the answers to each question. After all the data had been analyzed, displayed, and interpreted, the outcome shows that BIMS was experiencing high turnover due to low pay and lack of communication within the organization. Descriptive Analysis The intention of descriptive analysis is to provide a clear understanding through the use of graphical and numerical visual of the patterns and unique trends in the data set of interest...
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...Week 2 Learning Team A Paper Parts 4 & 5 Levels of Measurement for Each Variable in the Study In the survey that Debbie Horner, the Human Resource manager, distributed to the company, there are different levels of data available for analysis. The question seeking information about the respondent’s gender is a nominal-level question. “The nominal level of measurement observations of a qualitative variable can only be classified and counted” (Lind, Marchal, & Wathen, p. 10, 2011). For analytical purposes the order in which the data is displayed makes no difference. The question regarding the division of work for the respondent, and the question regarding if the respondent is a member of management or supervision is also nominal. Also, the question pertaining to length is service is nominal because it only seeks one answer. The ten questions relating to how each respondent feels is interval-level data. The ten questions ask each respondent to rate his or her individual feelings on a scale of one to five. One is considered very negative and five is considered very positive. This is known as a Likert Scale. The Likert Scale is the most popular form of survey data collection because it is easy to assemble, the scale is more reliable, and produce more interval-level data (Cooper & Schindler, 2011). Data Coding After collecting the data, Sally, one the office support staff, began the task of coding the data. While some values were pre-determined other...
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...Team A Reflection QNT/351 Team A Reflection The importance of an educated guess lies in a 5-step process of testing. Understanding one’s research and the validity in its process helps to determine an educated decision. Once a decision has been made, there may be an option of more than one choice, thus comparing the means of more than one group allows one to weigh options. Once a choice has been made and one must be chosen between two or more that have a correlating relationship, it is important to understand how to calculate the correlation between the variable. The steps in testing a research hypothesis Hypotheses in research are predictions of the outcome of the study. Theories and research questions help form a research hypothesis. Hypotheses are meant to be tested and in order to test a research hypothesis, there is a set of five steps to follow to do so. Step one is to make an assumption that should include the level of measurement of the variable, the sampling method, shape of population distribution, and the sample size. In step two we need to state the interest of the relationship and start the research, create a hypothesis that contradicts the null hypothesis, and set the alpha which will help determine the probability of an error. Step three is where the sampling distribution method is selected. This is where the test statistics are specified. In step four, we compute the test statistic by using a formula and coming to a result. The final step, step five...
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...QNT-351 Discussion Question Responses * DQ#1: What is the importance of statistics in business decision making? Describe a business situation where statistics was used in making a decision. 1. Using statistics to evaluate the performance of your business. Taking all factors into account, determine whether you are making or losing money. In addition, determine the trend of your business. For example, determine whether, over time, you are making more or less profit (or loss). Track the share of the market that your business holds, and how this changes over time. Evaluate all these factors for each product type, even each model, in your company's line. The statistics to use here are simple line and bar graphs of data. These data can alert you to where you need to change aspects of your business, and how quickly you have to make that change. Furthermore, statistics are an excellent way to determine how you should allocate your resources to increase sales. Sales in a given market are a result of a number of factors, such as pricing, the size of the sales force, and the type and number of advertisements placed. However, these factors will not be equally important for every product. You would use multiple regressions to determine which of these factors are most important, and how much changing your asset allocation (for example, the size of the sales force) will change sales. 2. Statistics: The science of collecting, organizing, and analyzing data. Descriptive Statistics...
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...QNT351 Week3 Learning Team Sampling Distributions Real Estate Part 2 Click Link Below To Buy: http://hwaid.com/shop/qnt351-week3-learning-team-sampling-distributions-real-estate-part-2/ Sampling Distributions – Real Estate Part 2 Directions: Use the real estate data you used for your Week 2 learning team assignment. Analyze the data and explain your answers. 1. Review the data and for the purpose of this project please consider the 100 listing prices as a population. • Explain what your computed population mean and population standard deviation were. 2. Divide the 100 listing prices into 10 samples of n=10 each. Each of your 10 samples will tend to be random if the first sample includes houses 1 through 10 on your spreadsheet, the second sample consists of houses 11 through 20, and so on. • Compute the mean of each of the 10 samples and list them: 3. Compute the mean of those 10 means. • Explain how the mean of the means is equal, or not, to the population mean of the 100 listing prices from above. 4. Compute the standard deviation of those 10 means and compare the standard deviation of the 10 means to the population standard deviation of all 100 listing prices. • Explain why it is significantly higher, or lower, than the population standard deviation. 5. Explain how much more or less the standard deviation of sample means was than the population standard deviation. According to the...
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...Analyzing and Interpreting Data Team B Karl Redmon, Monica McNair, Raymond Jones, Connie Guild, Denise Green, Lisa Holley, Lauren Olmedo QNT351 Lance Milner May 25, 2015 Introduction Overview-Monica Barbara Tucker, General Manager at BIMS recently discovered an increase in the turnover rate and a decrease in employee morale due to an undisclosed dissatisfaction in the working conditions which also resulted in an increase in sick time used, and a decrease in work performance. A survey was constructed and implemented by Debbie Homer, HR Manager analyzing the frequency and descriptive techniques of the data received. The survey’s purpose was to elicit information to gain insight on the employee’s views on working conditions, fair treatment, level of compensation, training, shift hours worked, internal communications and job security of the company. However, the initial survey produced findings that were not useful due to errors in keying in the data by office support, and biased questions that affected how the employees responded. As a result of the poorly constructed questions and bias information sought through the survey, only 17.3% response rate was received which was lower than expected. As a result, Debbie realized further communication was needed to explain why BIMS wanted background information from the employees and reassurance the answers provided would be kept anonymous and confidential to elicit a higher response rate. Moving forward Debbie sought approval...
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...Data Collection Veronica Rodriguez, Christopher Nieto Vanessa Monge, Rocio Valenzuela QNT/351 March 24, 2014 Victor Ornelas Data Collection Present the BIMS situation as an overview—problem, purpose, research questions, and hypotheses. Problem: Ballard Integrated Managed Services, Inc. (BIMS) has questions in the past months why the turnover over employment has increased drastically. Purpose: BIMS typically experience an annual turnover rate of 55 to 60%, this is common for the industry in general. However, the company’s’ turnover has increased in the past 4 months and it has climbed to over 64%. Managers and supervisors do not understand why the turnover rate has increased and to all management this remains a puzzle. (University of Phoenix, 2014). Research questions: BIMS Employee Survey Using the scale provided, record your answer by circling the number that is closest to your view where 5 is a very positive response and 1 is a very negative choice. Very Negative Very Positive 1. How well do you enjoy working for BIMS? 2. You enjoy your assigned shift. 3. Your request for your desired shift was fulfilled. 4. How many times have you called in sick in the last month? 5. You are well trained for your work. 6. You are paid fairly for the work you do. 7. Your supervisor treats you fairly. 8. Your supervisor’s boss treats your division fairly. 9. The company is good at communicating. 10. You do not fear...
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...Ballard Integrated Managed Services QNT/351 Quantitative Analysis for Business Ballard Integrated Managed Services Ballard Integrated Managed Services, Inc. (BIMS) is an organization that provides food service and housekeeping services to corporations and institutions on a contractual basis. Ballard Integrated Managed Services, Inc. (BIMS) has a contract with Douglas Medical Center (DMC). As general manager of the Douglas Medical Center site for Ballard Integrated Managed Services, Inc. (BIMS), Barbara Tucker is responsible for three divisions at this site, each with its own management staff. The food service division, led by Flora Torres, is responsible for providing daily meals for the 5,300 staff members, nurses, and doctors as well as the public in the six cafeterias. In addition, they prepare specialized meals for patient care.The hospitality division, managed by Henry Dumas, is responsible for refreshing each hospital room, including changing the linens on empty beds, replacing towels, and sanitizing bathrooms, which includes maintaining the public areas: hallways, lobbies, and elevators. The Physical Plant Maintenance division, led by Matt Lee, is responsible for the nonmedical equipment and physical aspects of the medical center (University of Phoenix). Overview The problem is that in recent months, the general manager, Barbara Tucker, noticed a decline in staff morale, a higher turnover rate, an increase in the amount of sick time used, and poor work ethics...
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...Data Collection: BIMS 5/5/15 QNT351 Dr. Oggs Data Collection: BIMS BIMS is a support services company that specializes in providing housekeeping and foodservice to corporations and institutions. The company provides various services such as housekeeping, foodservice, general cleaning, and physical plant maintenance which helps the company compete in this highly competitive industry. The food service division, led by Flora Torres, is responsible for providing daily meals for the 5,300 staff members, nurses, and doctors as well as the general public in the six cafeterias. The hospitality division, managed by Henry Dumas, is responsible for refreshing each hospital room, including changing the linens on empty beds, replacing towels, and sanitizing bathrooms, which includes maintaining the public areas: hallways, lobbies, elevators, and so on. The Physical Plant Maintenance division, led by Matt Lee, is responsible for all of the nonmedical equipment and physical aspects of the medical center. Considering the low-skill nature of the majority of positions, BIMS typically experiences an annual turnover rate of 55 to 60% at this location. However, during the past 4 months the rate has climbed to over 64%. Additionally, a gernal malaise has settled over the staff resulting in poor work quality. The company has been receiving more complaints from the hospitality administration. Problem Statement The problem at BIMS is they are experiencing high turnover rates and low morale...
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