...Criminal Justice and Security CJA/363 Interpersonal Communications | Copyright © 2009, 2008 by University of Phoenix. All rights reserved. Course Description This course prepares the student to communicate effectively in both written and verbal forms. The course covers best practices in investigative reporting, written reports and memos, and interpersonal verbal communication within criminal justice settings, including interactions with victims, suspects, incarcerated persons, government officials, staff, and civilians. Policies Faculty and students/learners will be held responsible for understanding and adhering to all policies contained within the following two documents: University policies: You must be logged into the student website to view this document. Instructor policies: This document is posted in the Course Materials forum. University policies are subject to change. Be sure to read the policies at the beginning of each class. Policies may be slightly different depending on the modality in which you attend class. If you have recently changed modalities, read the policies governing your current class modality. Course Materials Wallace, H., & Roberson, C. (2009). Written and interpersonal communication: Methods for law enforcement (4th ed.). Upper Saddle River, NJ: Pearson Prentice Hall. All electronic materials are available on the student website. Week One: The Communication Process | | Details | Due | Points | ...
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...Justice and Security CJA/304 Version 2 Interpersonal Communication | Copyright © 2009, 2008 by University of Phoenix. All rights reserved. Course Description This course prepares the student to communicate effectively in both written and verbal forms. The course covers best practices in investigative reporting, written reports and memos, and interpersonal verbal communication within criminal justice settings, including interactions with victims, suspects, incarcerated persons, government officials, staff, and civilians. Policies Faculty and students/learners will be held responsible for understanding and adhering to all policies contained within the following two documents: University policies: You must be logged into the student website to view this document. Instructor policies: This document is posted in the Course Materials forum. University policies are subject to change. Be sure to read the policies at the beginning of each class. Policies may be slightly different depending on the modality in which you attend class. If you have recently changed modalities, read the policies governing your current class modality. Course Materials Wallace, H., & Roberson, C. (2009). Written and interpersonal communication: Methods for law enforcement (4th ed.). Upper Saddle River, NJ: Pearson Prentice Hall. All electronic materials are available on the student website. Week One: The Communication Process | | Details | Due | Points | ...
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...Journal of Nursing Management, 2000, 8, 265±272 The development of a model to manage change: re¯ection on a critical incident in a focus group setting. An innovative approach M. CARNEY RGN, RM, RNT, FFNRCSI, MBA (HONS) Lecturer, School of Nursing and Midwifery, University College Dublin, Ireland Correspondence Marie Carney School of Nursing and Midwifery University College Dublin National University of Ireland Earlsfort Terrace Dublin 2 CARNEY M . (2000) Journal of Nursing Management 8, 265±272 The management of change: using a model to evaluate the change process. An innovative approach management of change. The Change Management Model may provide nurse managers or change agents with a structured and measurable model for managing and evaluating the change process. A measurement constructs tools to further assist the evaluation process is also described. Background The author argues that certain key variables can be identi®ed which contribute to the successful implementation of change. These variables include critical success factors for change, communication issues, change dynamics that include resistance or acceptance of change, and the variables related to the management of the implementation and evaluation stages of the change process. Key issues Change is a constant in the health care ®eld. Nurse managers must learn to accept change as a normal process and to develop coping and managing strategies for the successful management of change. This acceptance...
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...DOLD Industrial Automations ltd., which in the following study will be referred to as The Organization, has been established in Malta for the past 25years producing 2 main electronic devices: Electro mechanical relays and electronic motor controllers for OEM (Original Equipment Machinery). The Organization Mission statement: Our mission at Dold Industrial automations Malta Ltd is to provide possibilities with innovative solutions. We are constantly working to improve ourselves and our state of the art manufacturing processes in order to better our products and to meet the highest quality standards making us leaders in manufacturing of electro-mechanical relays and electronic motor controllers. Understand the strategic context and purpose of work analysis "Work analysis is a technical and managerial tool for gathering, analyzing and synthesizing information about jobs/roles and other units of work. The analysis assists HR specialists, industrial engineers, organization designers and others in such end-use areas as: • Job/role design (roles, duties and responsibilities) • Job evaluation and compensation (grades, pay surveys and pay setting) • Employment (recruitment, selection and placement) • Performance management (performance criteria and appraisal) • Training, development and vocational and career counseling (needs assessment and career pathing) • Compliance with legal requirements • Work management (work processes and outsourcing) •...
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...View | Show Options | Responses Responses are listed below in the following order: response, author and the date and time the response is posted. | | Sort by Response | Sort by Author | Sort by Date/Time* | (an instructor response) | | Question 1 ..Stakeholder Identification ?? | Professor Hiegel | 1/10/2015 3:46:03 PM | | | How does a project manager identify stakeholders for a project?orHow does a project manager know which stakeholders are more important to a project? | | | | RE: Question 1 ..Stakeholder Identification ?? | Phillip Murray | 1/11/2015 7:26:56 AM | | | If a stakeholder register has been executed as part of the initial plan then this will simplify this step greatly. I would revisit the register and "scrub" it for a comprehensive list of internal and external stakeholders. PMBOK chapter 13 on pgs 395-396, para 13.1.2.1 Stakeholder Analysis, describes several classification models that can be used to identify stakeholders. I also found a small article that says some of the same things in a simpler manner. http://www.projectmanager.com/identify-project-stakeholders.php | | | | RE: Question 1 ..Stakeholder Identification ?? | David Brazauskas | 1/11/2015 8:02:45 AM | | | To expand upon Phillip’s post, it is critical for a project to identify the stakeholders at the beginning of a project. Stakeholders are the people that are identified that could impact or be impacted by a decision, activity, or outcome...
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...Anna Neriza E. Custodio Rheyneil H. Caballero Clark Jonar R. Aguilar Chapter 6 Communication Communication is a requirement for survival and growth not only of people but also organizations. In the past, nations rose and fell depending on their ability to communicate effectively. History is replete with stories of individuals who became successful because of their effective management of communication. When ancient Rome became the target of hostile forces, its communication system was effective enough to warn its leaders about the forthcoming danger. Modern armies consider communication as an important factor in waging a successful attempt to defeat the enemy. In the same manner, modern organizations consider communication as an important factor in motivating their employees to improve productivity and to meet competition. What is Communication? Communication may be defined as the transfer of information including feelings, and ideas, from one person to another, the goal of communication is to have the receiver understand the message as it was intended. The transfer process, however, is affected by a number of factors that either help or hinder the message. The Importance of Communication Without communication, organizations cannot exist. It is through communication that the individual members of the organization will know the important concerns such as: 1. What their organization is 2. What objectives their organization wants to achieve 3. What their roles are...
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...Process Evaluation DRAFT Report School Community Liaison and Security Programme Prepared for the National Committee for Families and Children (NPA M&E Sub-Committee);and Ministry of Education, Youth & Sports John D. Flowers Table of Contents Executive Summary ......................................................................................................................... Error! Bookmark not defined. 1.0 1.2 1.2.1 1.2.2 1.1.3 2.0 2.1 2.2 2.1 2.2 3.0 3.1 3.2 3.2.1 3.2.2 3.2.3 3.2.4 3.2.5 3.3 3.5 3.5.1 3.5.2 3.5.3 3.5.4 3.6 Background ................................................................................................................................................................................ 2 Project Description and Scope .......................................................................................................................................... 3 Purpose of the Consultancy ..................................................................................................................................... 4 Scope ............................................................................................................................................................................ 4 Key Activities and Main Deliverables .................................................................................................................... 4 Evaluation Design and Framework .....................................................................
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...(Presentation 1) Subject: Internal Communication Strategic Information: 1. Written Circular 2. Focus Group discussion 3. Target group based information communication Regular changes: 1. Group discussion 2. Follow-up News: 1. Meeting 2. Newsletter Motivation: 1. Newsletter 2. Regular Meeting 3. Field based Support Unit Emergency Information: 1. Over Phone 2. Written instruction by Email 3. Any kind of meeting Information overflows: 1. Head Office based central control point 2. Email system control (Presentation 2) Subject: Internal Communication Challenges and Solutions: 1. Language of circular -Understandable to readers -Using examples 2. Information overload -Setting priorities -Reminding time to time -Intra communication among units. 3. Less importance/ concentration of the receiver -Reinforcement -Motivation 4. Environmental issues (Time, Situation) -Openness -Timing of communication 5. One way communication -Both way communications -Encouraging Qs. Concluding remarks: 1. Training on effective communication 2. Check & balance 3. Usage of technology 4. More written, less verbal (Presentation 3) Subject: Internal Communication Director / Programme Head Operational support unit...
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...Leadership Communication Skills Assessment Read through the list of skills and for each one check off your present capability in the chart below. Excel = You have mastered this skill and are excellent in it. Competent = You are competent in this skill but could polish it some. ✓ Need to Develop = This is a skill you need to develop further. | | | |Need to | |Area and Skill |Excel |Competent |Develop | |Part 1 – Assessment of the Core Abilities | |Audience Analysis and Strategy | | | | |Analyzing the context for communication | | | | |Analyzing audiences | | | | |Tailoring messages to different audiences | | | | |Selecting the most effective medium (channel) | | | | |Developing a complete communication strategy ...
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...Examination Paper of Business Communication IIBM Institute of Business Management Examination Paper MM.100 Subject Code-B-109 Business Communication Section A: Objective Type & Short Questions (30 marks) This section consists of multiple choices and Short Notes type questions. Answer all the questions. Part one questions carry 1 mark each & Part Two questions carry 4 marks each. Part one: Multiple choices: 1. __________is an essential function of Business Organizations: a. Information b. Communication c. Power d. None of the above 2. Physiological Barriers of listening are: a. Hearing impairment b. Physical conditions c. Prejudices d. All of the above 3. Which presentation tend to make you speak more quickly than usual: a. Electronic b. Oral ...
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...Communication Skills for Social Care Practice Contextualised materials for Essential Skills Communication November 2012 Published by: Northern Ireland Social Care Council 7th Floor, Millennium House 19-25 Great Victoria Street Belfast BT2 7AQ Tel: 028 9041 7600 Website: www.niscc.info Email: info@niscc.hscni.net This resource is free to download as a PDF file from the NISCC website www.niscc.info Material within this resource may be reproduced for training and learning purposes only. Copies can be made available in a range of different formats by contacting the Communications Team at the above address. November 2012 1 Guidance for use of this Resource These vocationally contextualised materials are designed to support Essential Skills tutors and trainers who are delivering Essential Skills Communication to Health / Social Care workers and students. They are not intended to be used as a set programme, rather as a resource for tutors, to support the planning and delivery of programmes suited to the needs of their own particular groups of learners. This resource should not be the sole source of task materials, since part of the ethos of essential skills is that the learner should have some choice in their materials for reading, writing and speaking/listening. Tutors can adapt the materials to suit the specific needs of their groups. The resource is suitable for use up to Level 2 Essential Skills Communication. Appendix 1 contains some information...
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...Management 2015 - 2016 MODULE LEADER: Aspasia Simillidou Programme: Business Contents 1 MODULE SUMMARY .................................................................................... 3 1.1 Contacting the module tutor. .................................................................... 3 1.2 Classes ………………………. .................................................................. 3 2 OVERVIEW OF THE MODULE ...................................................................... 4 3 ASSESSMENT…………................................................................................. 6 4 LEARNING MATERIALS................................................................................ 6 5 SCHEDULE OUTLINE.................................................................................... 8 6 MODULE GRADING SYSTEM...................................................................... 10 6.1 Re-assessment…………………………………………………………..…. 11 6.2 Deferral of assessment……………………………………………………. 11 7 MODULE ATTENDANCE AND REGULATIONS........................................... 12 8 ACADEMIC MISCONDUCT AND PLAGIARISM… ....................................... 13 1 MODULE SUMMARY 1.1 Contacting the module tutor You can contact the module tutor in the following ways: Contact details ...
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...BUSM 1162 Management 1- Managing People Assignment 2 Individual Report Analysis and Critical Discussion of Competencies Based on CVF Framework Student ID: 3472503 Student Name: Xiaoli Sun Lecturer: Dr. Margaret Heffernan, O. A. M Tutor: Ashkan Khalili Due Date: 7th June 2015 Executive Summary As the Competing Values Framework (CVF) has been considered as an important construct for management in a business, managers use CVF to guide and examine employees’ performance. This report will take advantage of three tools: First, CVF Instrument, to examine current competencies like communicating and leading teams and competencies require further development like setting goals; the next two are Communication Styles Survey and Situational Leadership Style Questionnaire to find out strong skills like driver style and delegating style, and weak style like amiable style and coaching style. Then, related theories and concepts will be applied and interpreted to analyse the examined current competencies and skills and how to develop them further based on academic researches and articles. In this report, face negotiation theory, transformational theory and goal-setting theory are mainly used to have a detailed explanation about the competencies. Finally, a personal action plan will be made aimed to...
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...& Beliefs Philosophy Of Life L E A D E R In Life you will never get what you don’t want; You may be able to get what you desire Fig 1 Emergent Model of Leadership Given above is an emergent model of Leadership, this model operates at the philosophy level where the underlying thought is given at the base of the model. The left hand side of the model points to the necessary and sufficient conditions as inputs into making an effective leader . ( We shall explore later to see what may be these conditions ) . The right hand side of the model tries to articulate what goes on inside the effective leader with his philosophy of life being at the core of his operations as an effective leader . Values and beliefs form the next circle and these are manifested in behavioral attributes. With this model at a single point in time we will explore leadership over the time continuum . Deepak Pandit EFPM 08 While it is possible to consider several necessary conditions of leadership the following three emerge as clear candidate’s for inclusion in the above list in the left hand side of this model. • • • Followership Competency Vision The sufficient condition for this model is related to the core philosophy of life that the leader operates on and this is at a spiritual plane. We cannot have an effective leader unless he has an overarching philosophy of life which makes him rise above himself and his immediate near/ dear ones to have a spiritual objective...
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...An Analysis on Ek Ruka Huwa Faisala from Communication Perspective Submitted to: Course Instructor Managerial Communication Apex College Submitted by: Laxman Aryal Roll no. 8 Manikkya Apex College 2012 Ek Ruka Hua Faisala is a Bollywood movie directed by Basu Chatterjee inspired from Hollywood film 12 Angry Men. We the student of MBA are shown this movie to learn some lesson of Managerial Communication. Altthough this is a movie about different organizational behavior, it also gives a strong example of effective communication. This is a movie about 19 year old boy who was a suspect for murder of his father. There was a committee of 12 people assigned to decide whether boy was culprit or not. All 12 jurors must agree whether a young man is guilty or not of murdering his father. In this movie we observe the entire decision making process. Where each individual had different perception and different behavior in particular situation. Their personal opinion leads them to one wrong decision first but later on with just one leading, convincing, neutral and practical individual, they were able to think on the other side of the case and finally they reached to right conclusion. A switch from 11-1 to 0-12 is very rare in real life juries, but Ek Ruka Hua Faisla very convincingly depicts the switch. It achieves this by staying true to the realities of group dynamics through effective and proper communication. Once the objective of the group is established, they start...
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