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Recognizing Contract Risk

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Recognizing Contract Risk and Opportunities Memo

TO: Span Systems Management
FROM: Risk Management
DATE: May 31, 2011
MEMO: Recognizing Contract Risk and Opportunities

Span Systems and Citizen-Schwarz AG (C-S) have been negotiating a one-year contract worth $6 million; however, eight months into the project we are behind schedule on contract deliverables. As we know, these issues can be pinpointed to the detected bugs in the user testing stage as well as system growth since the agreed upon timeline and costs. Although, I appreciate the diligence of the team to meet deadlines, it seems quality may have been the cost. To address these concerns, I will outline the issue affecting the Span Systems and Citizen Schwarz (C-S) contract:

Issue : Unable to meet schedule deadlines and deliverables are below quality standards

Contract Clause: Tender of Delivery – Transfer or delivery of goods to the buyer of lessee in accordance with a sales or lease contract (Cheeseman, 2010)

Prevention: Ensure timely delivery and quality of goods through agreed upon time-lines, checkpoints and audits.
Resolution: A collaborative project environment will benefit C-S and Span. This collaborative environment ensures quality and timeliness of deliverables as well as allowing issues and concerns addressed directly. The simulation suggested a C-S project manager to assist in a quality control capacity on the project. In addition, increasing Span programmers to increase productivity and efficiency is another viable option.

Management: Monitoring work progress by setting expectations with creating of timelines and deadlines is the responsibility of the project manager. This will ensure that each segment of the project is addressed and completed on time and meets or exceeds quality

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