...ORGANIZATION PROFILE COMPANY HISTORY INTRODUCTION OF THE COMPANY The Housing Development Finance Corporation Limited (HDFC) was amongst the first to receive an 'in principle' approval from the Reserve Bank of India (RBI) to set up a bank in the private sector, as part of the RBI's liberalization of the Indian Banking Industry in 1994. The bank was incorporated in August 1994 in the name of 'HDFC Bank Limited', with its registered office in Mumbai, India. HDFC Bank commenced operations as a Scheduled Commercial Bank in January 1995. • PROMOTER HDFC is India's premier housing finance company and enjoys an impeccable track record in India as well as in international markets. Since its inception in 1977, the Corporation has maintained a consistent and healthy growth in its operations to remain the market leader in mortgages. Its outstanding loan portfolio covers well over a million dwelling units. HDFC has developed significant expertise in retail mortgage loans to different market segments and also has a large corporate client base for its housing related credit facilities. With its experience in the financial markets, a strong market reputation, large shareholder base and unique consumer franchise, HDFC was ideally positioned to promote a bank in the Indian environment. • BUSINESS FOCUS HDFC Bank's mission is to be a World-Class Indian Bank. The objective is to build sound customer franchises across distinct businesses so as to be the preferred provider of banking services...
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...IBPS clerk interview best successful tips: all questions answered. Tweet Submitted by BeingHuman March 13, 2012 - 40 weeks 8 hours ago IBPS has been one of the most successful organizations in the recent months in giving the Indian job seekers a ray of hope to enter the banks. The public sector banks will be calling up nearly 1 lakh candidates for interview from the list of IBPS clerk passed candidates. The query for IBPS clerk interview pattern and techniques to crack them has been the major concern among the candidates in the recent reports. So, the most effective and best IBPS clerk interview success tips have been bunched up together in this article and presented before the candidates to get most out of the public sector and private sector bank clerical interviews in the coming months. This report has been made up by some of the successful candidates in PO and clerical interviews from the major banks. Lets get into the questions and their definite answers. Query on how should I present myself in front of the judging panel? Ans: You should be correct on time and keep an eye on your documents that they are properly stacked according to preference or not. It shows a disciplined character of the candidate towards the panel. Dress up in formals and keep hairs and nails neat and clean. When you are to enter the room, ask for permission in a calm yet confident tone. And ask if you can seat when you go in front of them, sit when they ask you to sit. Calmly be firm and straight...
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...AN ANALYSIS OF THE RECRUITMENT METHODOLOGY OF SALES OFFICERS IN A PRIVATE BANK (A CASE STUDY OF A PVT LTD YESBANK) BY KINSHUK DE CONTENTS Chapter 1. INTRODUCTION 1.1 AIM 1.2 BACKGROUND 1.3 INDIA’S BANKING SCENE 1.6 EMERGENCE OF PRIVATE SECTOR BANKS 1.7 NATURE OF PROBLEM 1.8 JUSTIFICATION 1.9 ATTRITION 2. RESEARCH METHODOLOGY 2.1 AIM 2.2 OBJECTIVE OF STUDY 2.2 RESEARCH TECHNIQUES 2.5 RECRUITMENT METHODOLOGIES 2.6 INTERNAL RECRUITMENT 2.7 EXTERNAL RECRUITMENT 3. CASE STUDY AT YESBANK 3.1 INTRODUCTION AND GROWTH IN BANKING SECTOR 3.2 YES BANK: AN OVERVIEW 3.3 YES BANK GROWTH 3.5 STRUCTURE OF YES BANK 3.6 HUMAN RESOURCES DEPARTMENT AT YES BANK 3.7 NATURE OF RECRUITMENT PROBLEM FACED AT YES BANK 3.8 RECRUITMENT PROCESS IN YES BANK 3.12 JOB DESCRIPTION 3.13 ANALYSIS OF METHODOLOGIES FOR RECRUITMENT OF SALES OFFICERS 3.14 JOB CONSULTANTS 3.19 ONLINE APPLICATIONS 3.22 REFERRALS 3.25 CAMPUS PLACEMENTS 3.27 DIRECT ADVERTISEMENT 3.28 INTERNAL RECRUITMENT 3.29 CURRENT SCENARIO AND TREND AT DELHI/ NCR REGION 3.30 ANALYSIS FROM INTERVIEWS 3.31 SURVEY OF EMPLOYEES 3.32 EFFECTIVENESS ...
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...Report on HRM Practices at Dhaka Bank Limited 1.1 Introduction: Human Resource Management (HRM) is the function within an organization that focuses on recruitment of, management of, and providing direction for the people who work in the organization. Human Resource Management can also be performed by line managers. Employees are the core resources of any organization, without them, one cannot run their organization and human resource is conducted with the growth of development of people toward higher level of competency, creativity and fulfillment. It keep employees become better more responsible person and then it tries to create a climate in which they contribute to the limits of their improved abilities. It assumes that expanded capabilities and opportunities for people with lead directly to improvement in operating effectiveness. Essentially, the human resource approach means that people better result. Dhaka Bank Limited always determine what jobs need to be done, and how many and types of workers will be required. So, establishing the structure of the bank assists in determining the skills, knowledge and abilities of job holders. To ensure appropriate personnel are available to meet the requirements set during the strategic planning process. This effort is to determine what HRM requirements exists for current and future supplies and demands for workers. Because this bank believes that the quality work comes from quality workers who are well motivated and ready to take challenge...
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...1. Company Introduction and Planning PARKnSHOP was founded in 1973 and has grown to the Hong Kong’s leading company in the supermarket chain and food retailer in Hong Kong. The company is a corporation company in the Hong Kong. PARKnSHOP’s brand promise is “You earn more at PARKnSHOP”. Commitment makes PARKnSHOP to provide their product in the best price. It demonstrate the confident in offering value for money , wide product choice, freshness & safety, and tailored stores to meet the needs of different customer segments. . (“PARKNSHOP about us”, 2016) In 1973, PARKnSHOP set its first shop in Stanley. In 1996, PARKnSHOP launch its first Hong Kong Superstore in Whampoa Garden. Also, there are more than 50 superstores in Hong Kong. PARKnSHOP is not only satisfy on providing cheap and fine goods. In 2000, PARKnSHOP has lunched Great, ”Hong Kong’s Best Food Shop ’’,which provide high-class food and is aimed to be the asia’s finest high end international food hall and widely recognized as the best food shop in Hong Kong Furthermore, Taste was lunched at Festival Walk with ‘’More than food concept’’ in 2004. The ‘’international by PARKnSHOP’’ concept store was rolled out. All of the PARKnSHOP and subsidiary shop has joined the MoneyBack Loyalty Program. In 2008, FUSION concept store and Discount store format launched. After the cooperation of Watson and Fortress, MoneyBack became the No.1 loyalty program in Hong Kong. In 2010, PARKnSHOP have more than 230...
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...TABLE OF CONTENTS Executive Summary Prefatory Origin of Bank Definition of Bank History of Banking in Bangladesh History of Private Banks in Bangladesh Current Structure of Banks in Bangladesh Introduction Origin of the Report Objectives Scope Rationale of the study Methodology Limitations Literature Review Organization Overview DBL Background Nature of Business Shariah Council of the bank Vision Mission Core Values Objective of EXIM Bank as a shariah basedIslamic Bank Strategic objectives of DBL Customer charter _____________________________________26 _____________________________________26 _____________________________________27 _____________________________________05 _____________________________________07 _____________________________________08 _____________________________________08 _____________________________________09 _____________________________________11 _____________________________________13 _____________________________________17 _____________________________________18 _____________________________________19 _____________________________________19 _____________________________________20 _____________________________________20 _____________________________________21 _____________________________________21 _____________________________________23 _____________________________________24 _____________________________________25 _____________________________________25 _____________________________________25 _____________________________________25 _____________________________________26...
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...RAJASTHAN TECHNICAL UNIVERSITY, KOTA A Project Study Report On Training Undertaken at Indusind Bank logo Titled “BASIC BANKING AT INDUSIND BANK LTD.” Submitted in partial fulfillment for the Award of degree of Master of Business Administration [pic] Submitted To: Submitted By: Ms. Dimple Arya Chandra Sekhar Charan HR Manager MBA IIIrd Sem. 2009-2011 G D MEMORIAL COLLEGE OF MANAGEMENT AND TECHNOLOGY JODHPUR Acknowledgement I take this opportunity to express my deep sense of gratitude, thanks and regards towards all of those who have directly or indirectly helped me in the successful completion of this project. I present my sincere thanks to Mr. Dhruv Jangid (Branch Manager ) who allowed me to take training at INDUSIND BANK. I would also like to thank INDUSIND bank Staff for their wonderful support & inspirable guiding. I am grateful to all faculty members of G.D Memorial College and my friends who have helped me in the successful completion of this project. Last but not the least I am indebted to my PARENTS who provided me their time, support and inspiration needed to prepare this report. Date: Place: Jodhpur Signature Chandra Sekhar Charan Preface This report is prepared as the partial fulfillment for Two-Year degree Program of MBA curriculum of Rajasthan Technical University, Kota....
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...on the 3rd rank of FTSE 100. History of HSBC HSBC Bank plc and its subsidiaries form a UK-based group providing a comprehensive range of banking and related financial services. HSBC Bank plc (formerly Midland Bank plc) was formed in England in 1836 and subsequently registered as a limited company in 1880. In 1923, the company adopted the name of Midland Bank Limited which it held until 1982 when the name was changed to Midland Bank plc. During the year ended 31 December 1992, Midland Bank plc became a wholly owned subsidiary undertaking of HSBC Holdings PLC (“HSBC Holdings”), whose Headquartered is in London. HSBC Bank plc adopted its current name, changing from Midland Bank plc, in the year ended 31 December 1999. The HSBC Group is one of the largest banking and financial services organisations in the world, with over 9,500 offices in 79 countries and territories in Europe, Hong Kong, the rest of Asia-Pacific, including the Middle East and Africa, North America and South America. Its total assets at 31 December 2009 were £579 billion. The Bank is the HSBC Group’s principal operating subsidiary undertaking in Europe. As at 31 December 2003, the Bank’s principal subsidiary undertakings and their main geographical areas of activity were: * CCF S.A. (formerly Credit Commercial de France S.A.) France * HSBC Asset Finance (UK) Limited United Kingdom * HSBC Bank A.S. Turkey * HSBC Bank International Limited Jersey...
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...A Project Report On A project study on “BANKING AT HDFC BANK LTD.” Submitted by: XXXXXX XXXXXXX XXXXX University, Mumbai MBA in Banking (Finance) DECLARATION I undersigned XXXXX XXXXX student of MBA 3rd semester declare that I have done the project on “ BASIC BANKING AT HDFC BANK LTD.” has been personally done by me under the guidance of Prof. XXXXX XXXXXXX rajkot in partial fulfillment of MBA Program- during academic year-2008-10. All the data represented in this project is true & correct to the best of my knowledge & belief. I also declare that this project report is my own preparation and not copied from anywhere else. Date 10-7-201X Signature XXXXX XXXXXX Acknowledgement I take this opportunity to express my deep sense of gratitude, thanks and regards towards all of those who have directly or indirectly helped me in the successful completion of this project. I present my sincere thanks to Mr. XXXX XXXX (Branch Manager, bhavngar ) who allowed me to take training at HDFC BANK. I would also like to thank HDFC bank Staff for their wonderful€ support & inspirable guiding. I also thank Prof. XXXX sir XXXX, Rajkot & prof XXXX sir knvibm who has sincerely supported me with the valuable insights into the completion of this project. I am grateful to all faculty members of XXXX rajkot and my friends who have helped me in the successful completion of this project. Last but not the least I am indebted...
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...represents consumers’ perceptions and feelings about a product and its performance-everything that the product or service means to consumers. The real value of a strong brand is its power to capture consumer preference and loyalty. In a cluttered, competitive market place, the brand elements that make up the brand will have to do more and more of the selling job. In a time- compressed marketing world the fact that brand name can be noticed and its meaning registered or activated in memory within just a few seconds is a tremendous asset and provide a firm with a strong competitive advantage. Mutual Trust Bank Ltd. is the leading multinational bank in this country. To maintain its leading position in the Bangladesh, Mutual Trust Bank Ltd. is always keen to develop long-term beneficial relationship with trustworthy clients. The ability of Mutual Trust Bank Ltd. to establish itself as a successful bank and the creation of a strong brand image is because of the high quality service it provides to its customers. ‘Brand is the "name, term, design, symbol, or any other feature that identifies one seller's product distinct from those of other sellers" A modern example of a brand is Coca Cola which belongs to the Coca-Cola Company’. ‘Brand image is the current view of the customers about a brand. It can be defined as a unique bundle of associations within the minds of target customers. It signifies what the brand presently stands for. It is a set of beliefs held about a specific brand’. ...
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...Human resource Management Practices of Southeast Bank Limited Executive Summary The banking system plays a critical role in underpinning economic development of any country. On that view Southeast Bank Limited, Agargaon Branch was opened on December 29, 2002. Now they are one of the leading banks in Bangladesh. Actually the bank gets a good position in the market for their diversified services. Employees are the most valuable assets in the origination. Human Resource Department is responsible for the people dimension of the organization. The basic objective of this study should be analyzing the Human Resource Activities in Southeast Bank Limited. All kinds of commercial banking services are provided by the Bank to the customers following the principals of Islamic Sari’ah, the provision of the Bank Act 1991 and Bangladesh Bank’s directives. Apart from the corporate culture, working environment, employee relationship and overall the mission and vision of the Bank demonstrates a highly conductive and praiseworthy. Of course, there traced few limitations and shortcomings. With the increasing flow of customers the Bank needs to increase the number of service provider in the particular branch to gain a best customer satisfaction. In brief I can say that the SEBL develops diversified Human Resource Activities and very short they have got good response from their customers. They actually have achieved tremendous success in the last few years. It has come forwarded with an ideology...
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...Summer Internship Report On TALENT MANAGEMENT & PRACTICE ACKNOWLEDGEMENT The completion of this project is the result of the efforts of many people who are directly or indirectly involved with me from the initial stages onwards. I am therefore, indebted to all those who have made this project a success. Foremost, I would like to thank the almighty who has been the apostle of my strength throughout. It is my distinct honor & privilege to work under the able guidance of my faculty guide Mr. T.V.Raman & industry guide Mr. Rohin Dhar. I am thankful to both of them for their whole hearted support, kind inspiration, keen interest, affectionate guidance, valuable suggestions & analytical discussion in the research project. I am deeply indebted to their genial modesty & able guidance rendered during the course of the study. I acknowledge my sincere thanks to Director General Dr. Sanjay Srivastava, for providing necessary facilities & help for the study. Last but not the least, I feel indebted to my parents & friends who have provided help directly or indirectly in completion of this project. Also my special thanks to everyone in ICICI direct for their help & cooperation for the achievement of this goal. And a word of thanks to all those who remained unmentioned but contributed in some way or the other. They all may not be mentioned but no one is forgotten. Payal Gagneja A0101908398 ...
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...traveler'scheque businesses. Amex cards account for approximately 24% of the total dollar volume of credit card transactions in the US, the highest of any card issuer. American Express (India) Private Ltd. offers accounting and financial processes consolidation services to the American Express Company’s businesses. The company was founded in 1994 and is based in Gurgaon, India. American Express (India) Private Ltd. operates as a subsidiary of American Express International Inc. and American Express Limited. Basics Non-Listed, Limited Liability Company Net operating revenues increased 4.01%, (INR 812.33 to INR 844.89 tens of millions) Operating result increased 7.59% (INR 175.98 to INR 189.33 tens of millions) Net Profit Margin (Net Income/Net Sales) from 24.52% to 13.68% Employee 6158 • s Key • People Sanjay Rishi CEO India HR practices – GRIEVANCE REDRESSAL & WORKPLACE FAIRNESS AXP has a ‘Grievance Escalation Process', also known as the ‘Employee Issue Resolution' process which clearly outlines the various channels in the organisation to which an employee can reach out to, which includes the leader, skip leader, business leader, VP & GM or country manager, the HR RL, etc. There is also an ‘Employee Relations' team in India,...
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...Various Departments of ICB 16-27 4.1 Administrative Division 17 4.2 Merchandising Division 18 4.3 Funds Division 19 4.4 Accounts and Finance Division 20 4.5 Computer Division 22 4.6 Loan Appraisal Division 22 4.7 Implementation & Recovery 24 4.8 Legal Affairs Division 24 4.9 Audits and Method Department 25 4.10 Secretary’s Division 25 4.11 Branch and Subsidiary Control Division 26 4.12 Activities of Subsidiary Company’s 26 Chapter 5 Introduction of ICB Mutual Funds 29-36 5.1 Introduction 29 5.2 What Is Mutual Fund 29 5.3 Types of Mutual Funds 30 5.4 Classification of Mutual Fund 31 5.5 Mutual Fund Returns 31 5.6 Advantages of Mutual Fund 32 5.7 Launching Of ICB Mutual Funds 33 5.8 Regulatory Set-Up of ICB Mutual Fund 33 5.9 Mutual Fund Management 34 5.10 How to Buy or Sale Mutual Funds 34 5.11 Registration of Mutual Fund 34 5.12 Causes Behind Investing In ICB Mutual Fund 34 5.13 How Mutual...
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...opportunities for banks. Banks will have to serve the retail banking segment effectively in order to utilize the growth opportunity. Banking strategies are presently undergoing various transformations, as the overall scenario has changed over the last couple of years. Till the recent past, most of the banks had adopted fierce costcutting measures to sustain their competitiveness. This strategy however has become obsolete in the new light of immense growth opportunities for banking industry. Most bankers are now confident about their high performance in terms of organic growth and in realising high returns. Nowadays, the growth strategies of banks revolve around customer satisfaction. Improved customer relationship management can only lead to fulfilment of long-term, as well as, short-term objectives of the bankers. This requires, efficient and accurate customer database management and development of well-trained sales force to develop and sustain long-term profitable customer relationship. The banking system in India is significantly different from that of the other Asian nations, because of the country’s unique geographic, social, and economic characteristics. Though the sector opened up quite late in India compared to other developed nations, like the US and the UK, the profitability of Indian banking sector is at par with that of the developed countries and at times even better on some parameters. For instance, return on equity and assets of the Indian banks are on par...
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