...SUMMERY Recruitment and selection is a customized process of each individual organization. As business process differs from organization to organization, different organization fill up different types of employee needs. So the process to build the employee pool and finally making the best choice from candidates differs a lot. The report is presenting a portfolio of five different types of organizations, which manifest the customized process suitable for each organization. For example: British American Tobacco Bangladesh (BATB) do not take written test, but Damco take written test for different levels of candidates. According to Shahriar Mahmood of Reckitt Benckiser (RB) ‘there is nothing called first impression in HR’ but in Standard Chartered Bank (SCB); as it is a financial institution, it has to choose employee who are presentable, so first impression is very important at interview. Damco out source much of their root level job but British American Tobacco (BAT), Standard Chartered Bank (SCB), Unilever, and Reckitt Benckiser (RB) do not out-source job, on the other hand; SCB take many of their employees on contract based. So recruitment and selection follow the required business process of different organizations. In this report we have presented our collected data from both primary and secondary sources, and analyzed them to present the information in a flow, that can clarify the individual characteristic of different organizations and as well as their recruitment and selection...
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...08/01/2015 NESCol LO2/LO3 HRM ASSESSMENT Q.1 Currently, the Escape to the Wild Company has accomplished its goal to have a successful business. It has expanded to ten outlets across the country and enhanced their workforce from twenty to three hundred. Although the company is already successful, they are still worrying about some problems that involve in training and development, recruitment and selection, pay and reward, employment law. * As the company has no human resource function, senior managers which had no proper qualifications and experience have been taken responsibility regarding to decide the initial salary levels and pay rises of employees. This led to paying the staffs unfairly and increased of staff turnover. The finance director also spending too much time on staff related issues such as maternity leave and salary increases. The word “reward” covers all financial provisions including pay and benefits (bonuses, pensions and so on) made to employees. On the other hand, the term “Pay system” is a practice of rewarding people for their contribution to the company. To help the company to succeed it is important that General HR Admin has a proper training in Administration involves in payroll and performance management (valuing people). Through reward strategy, it helps to motivate staffs to perform their job properly and staffs might feel that the company is valuing them. These systems have a big impact on the efficiency and productivity of...
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...Master thesis for the attainment of the academic degree of ‘Master of Business Administration in Small and Medium-Sized Enterprise Development’ International SEPT Program, University of Leipzig THE ROLE OF HUMAN RESOURCE MANAGEMENT (HRM) PRACTICES AND SERVICE BEHAVIOUR IN SERVICE QUALITY IN VIETNAM’S TOURIST HOTELS Name of Student: Email of student: Matriculation Number: SEPT ID Number: Mai Hung Manh manhmhvnpt@gmail.com 2182281 VN05-14 First supervisor: Second supervisor: Prof. Dr. Utz Dornberger Dr. Nghiem Sy Thuong 20th May 2012 22nd June 2012 Date of assignment of topic: Date of submission: TABLE OF CONTENT LIST OF FIGURE.............................................................................................. 4 LIST OF TABLE ............................................................................................... 5 ACKNOWLEDGEMENT.................................................................................. 7 ABSTRACT....................................................................................................... 8 CHAPTER 1: INTRODUCTION ....................................................................... 9 1.1. Background ............................................................................................. 9 1.2. Rationale of the research........................................................................ 10 1.3. Research objectives ..............................................................................
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...Sunshine Fashion Case Study Questions Q 1. What are the root causes – individual and contextual -- for the employee misbehavior at Sunshine? Ans 1. Individual misbehaviour in any organisation is not only dependent on an individual’s psychology but is also affected by many variables such as the Organisation structure, Work environment, operating procedures etc. However, the phenomenon of misbehaviour can be better understood in terms of motives and opportunity. Employees commit unethical conduct because of one of the motives of - greed, financial benefit, or other individual motivations and these motives flourish in the absence of effective monitoring mechanisms and effective leadership in the work environment. Sunshine Fashions’ organisational hierarchy and work ethics provided ample motives and opportunities to the employees to indulge in fraud and misbehaviour. The specific root causes for employee misbehaviour at Sunshine can be listed as below:- Root Causes for Individual Misbehaviour (a) Lack of loyalty and belongingness - The employees of sunshine lacked loyalty and belongingness towards the company and this led to opportunistic behaviour. This may be attributed to poor organisation culture, selection process, training, and transparency in company working or leadership issues. (b) Greed – The employees wanted to make quick money through the loop holes in the system. (c) Poor leadership/role models (d) Effects of witnessing similar acts committed by...
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...compulsory part of the bachelors degree. I will be conducting research on Human resource management focusing the recruitment policies procedures and practices that are being implemented in Standard Chartered, CITI Bank and United Bank Limited. The objectives of this study are to identify general practices that Banks in Pakistan use to recruit the employees. This study also aims to determine which recruitment policies and practices are most effective. Determine how the recruitment policies and practices affect organizational outcomes. For recruiting managerial/professional candidates, the Internet is the most popular advertising medium used by organizations. Organizations also regularly utilize internal resources (e.g., internal job postings and employee referrals) when recruiting both internal and external candidates. Different kinds of agencies are used to recruit for positions at different levels. Temporary and government agencies are used mainly to recruit non-management candidates. Employment agencies, colleges, and professional organizations are used more often to recruit managerial/professional candidates. Organizations with the most effective selection systems were more likely to use the practices such as, behavior-based interviews, training and experience evaluations, ability tests, and biographical data. Organizations with highly effective selection systems experienced higher business outcomes (i.e., financial performance, quality of products and services, productivity...
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...Muffler Magic Case Study 12/19/2009 Human Resource Management Shahmeer Qasim Company Introduction This particular case is about an automobile service centers which was located in Nevada. The owner was Ronald Brown who started with a single store 20 years ago for repairing mufflers. Which eventually grew into a chain of repair shops and expended their services from muffler replacement to oil changes, brake jobs and engine repairs. Organizational Structure • Organizationally , Muffler Magic employees about 300 people total, and Ron runs his company with eighth managers including MR. Brown as president, a controller, a purchasing director, a marketing director and the human resource manager. • He also has three regional managers to whom the eighth or nine service center managers in each area of Nevada report. Case Analysis Problem & Challenges • Being a service oriented company; the shop owner was basically dependent upon the quality of the service people he or she hires or retain. • Quality was a persistent problem as well. (rework) • Problems like replacement was diminishing the profitability of the company and same reputed many times over have the potential for ruining Muffler Magic’s word of mouth reputation. • The company had only the most basic HR system in place and used only an application form that the HR manger modified from one that was downloaded from the web and other forms purchased from a human resource management supply...
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...OVERVIEW ON THE THEORY OF RECRUITMENT PROCESS AND THE USE OF SELECTION TOOLS November 2015 PETER HORVATH CASS BUSINESS SCHOOL – MEMBASTUDENT NUMBER: 150000247 | Table of Contents Executive Summary 3 The Focus of this Paper 3 Recruitment Process 3 Selection Tools 6 Recommendations for My Firm 7 References 8 Executive Summary Human capital is a potential source of firms’ competitive advantage. To capitalize on this, firms must understand the structure and the different aspects of the recruitment process and selection, and put in place a recruitment strategy, which sets out objectives, specifies recruitment activities, and takes into consideration intervening variables to accomplish the desired recruitment outcomes. In this process, firms are strongly advised to apply an individually tailored combination of selection tools with the highest overall validity. Based upon the findings of this paper, to improve my firm’s HR practice I recommend to (1) plan the recruitment and selection process and form a strategy, (2) combine various selection tools, (3) keep accurate records and (4) avoid all forms of discrimination. The Focus of this Paper In my firm, decision makers neither understand the strategic significance of recruitment and selection nor use any academic findings and best practices to overcome stuffing challenges. Despite the facts that (i) recruiting is of utmost importance not only for achieving competitive advantage...
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...Table of Contents Introduction 1.1 Company background Paradise Creek is an organization founded in 1995 by Stanley Wong. Is a wild-life park introducing native Australian animals and birds. The park located in Victoria Island and it is a popular attraction with both locals and tourists. Recently, Paradise Creek has been recognized as “the most romantic place to honeymoon” in a prestigious international travel magazine in Hong Kong. 1.2 Introduction As Paradise Creek rewarded the title of “the most romantic place to honeymoon”. There is an expectation of an increase in guests, particularly from North Asia. “One of the challenges facing organization in the recent economic era is increasing their responsiveness to radical changes in market...
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...Human Resource system. BTCL was established in February 1902. The company was successful when they started establish – manage to achieve goals such as sales target and customer target. They were able to accomplish their staff, sales and customer targets. However, disruptions have caused major problems in their HR system which was the urgent need for the company. Thus, BTCL needs Corporate Solutions Ltd for help to solve their problems with various methods in order to keep up with their business, as HR is a top priority in every business sector. This proposal will include the importance of Human Resource Planning (HRP), the impact of poor HRP, the purpose of recruitment & selection, importance of employment contract, different methods of payment, rewards and recommendations, suggestions to motivate staff, functions of Training and Development, the effect of forming aggressive trade union, different methods of performance appraisal which can be used, description and recommendations of the different system for communication and conflict and lastly, the importance of Life Long Learning and relevance. Those above-mentioned is what BTCL lacks off - by providing specific definitions, further explanations and recommendations given in order for HR Department at BTCL to solve the problems that they are encountering. The HR Department at BTCL needs to improve more on their skills in regarding recruitment & selection- to recruit the new candidates carefully by giving a specific job...
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...has experienced rapid growth among organizations. While some still have a few concerns about what online recruiting entails and how it works, it has continued to be embraced. The recruiting process has changed over time and is now much different than many years before. This research paper will examine the question “How has the internet changed the recruiting process?” This paper takes a look into online recruiting and how online recruiting is put into action. Introduction Online recruitment methods are rapidly growing and being used by numerous organizations. To remain up to date with new trends, technology, and stay competitive organizations have left the more traditional recruiting methods to adopt the methods of online recruiting. Even with the skepticism that comes along with online recruiting, it still has a huge following among hiring professionals. This research paper examines the question “Has the internet changed the recruiting process?” The Internet as a Recruiting Method Recruitment is the process of selecting and hiring the most qualified individuals to fill an open position at an organization. “Given that an organization’s performance is a direct result of the individuals it employs, the specific strategies used and decisions made in the staffing process will directly impact on organization’s success or lack thereof” (Mello, 2011). There are many methods that can be used when recruiting employees. The more traditional methods, that organizations have used for...
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...GENERAL INSURANCE CORPORATION OF INDIA ON-LINE EXAMINATION - RECRUITMENT OF INSURANCE, GENERAL, INFORMATION TECHNOLOGY, FINANCE/ACCOUNTS, ELECTRICAL ENGINEERING, HUMAN RESOURCES DEVELOPMENT, LEGAL, CHEMICAL ENGINEERING, STATISTICS, COMPANY SECRETARY, AERONAUTICAL ENGINEERING, EXECUTIVE P. A., MARINE ENGINEERING, ACTUARY AND MEDICAL INFORMATION HANDOUT This handout contains details pertaining to various aspects of the online main exam you are going to undertake and important instructions about related matters. You are advised to study the handout carefully as it will help you in preparing for the examination. You may have to be at the venue for approximately 4 hours including the time required for logging in, collection of the call letters, going through the instructions etc. The on-line examination will comprise the following objective type multiple choice tests as stated below : Name of the test No. of Questions Maximum Marks Part A Objective Domain Knowledge of the relevant stream 40 40 Part B Test of Reasoning 20 20 Test of English Language 20 20 Test of General Awareness 20 20 Test of Numerical Ability & Computer Literacy 20 20 3 30 123 Time 150 Part C Descriptive Test in English Language Essay, Precise and Comprehension Total 30 minutes 60 minutes for all the tests together 60 minutes PART A AND PART B All tests except test of English Language will be provided in...
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...Journal of Applied Psychology 2005, Vol. 90, No. 5, 928 –944 Copyright 2005 by the American Psychological Association 0021-9010/05/$12.00 DOI: 10.1037/0021-9010.90.5.928 Applicant Attraction to Organizations and Job Choice: A Meta-Analytic Review of the Correlates of Recruiting Outcomes Derek S. Chapman, Krista L. Uggerslev, Sarah A. Carroll, Kelly A. Piasentin, and David A. Jones University of Calgary Attracting high-performing applicants is a critical component of personnel selection and overall organizational success. In this study, the authors meta-analyzed 667 coefficients from 71 studies examining relationships between various predictors with job– organization attraction, job pursuit intentions, acceptance intentions, and job choice. The moderating effects of applicant gender, race, and applicant versus nonapplicant status were also examined. Results showed that applicant attraction outcomes were predicted by job– organization characteristics, recruiter behaviors, perceptions of the recruiting process, perceived fit, and hiring expectancies, but not recruiter demographics or perceived alternatives. Path analyses showed that applicant attitudes and intentions mediated the predictor–job choice relationships. The authors discuss the implications of these findings for recruiting theory, research, and practice. Keywords: recruiting, job choice, applicant reactions, person– organization fit, meta-analysis a quantitative review of this literature has not been...
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...INTRODUCTION OF BHARTI AIRTEL SERVICE LIMITED Telecom giant Bharti Airtel is the flagship company of Bharti enterprises. Bharti Airtel limited is India’s largest integrated first private telecom service provider with a footprint in all the 23 telecom circles. Bharti Airtel since its inception has been at the forefront of technology and has steered the cores of the telecom sector in the country with its world class products and services. The business at Bharti Airtel has been structured into three individual strategy business units (SBU’s) – mobile services, Airtel telemedia services & enterprise services. The mobile business provides mobile & fixed wireless services using GSM technology across 23 telecom circles while the Airtel telemedia services business offers broadband & telephone services in 94 cities. The business enterprise services provide end-to-end telecom solutions to corporate customers and national & international long distance services to carriers. All the services are provides under the Airtel brand. Airtel was born free, a force unleashed into the market with a relentless and unwavering determination to succeed. A spirit charged with energy, creativity and a team driven “to seize the day” with an ambition to become the most globally admired telecom service. Airtel, after just ten years, has risen to the pinnacle of achievement. As India's leading telecommunications company Airtel brand has played the role as a major catalyst in India's reforms, contributing...
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...Business Report on Fitright Human Resource Management (IADB) A BUSINESS REPORT ON FITRIGHT REPORT Title: Business Report To : CEO of ‘Fitright; INTRODUCTION This is a business report for the Fitright Company based on an Organizational scenario. It is an auto parts supply Company located in Beijing, China. The CEO wants to know the best guidelines for the recruitment and selection process and competent procedures in place of Guanxi practices. The aim of assignment is to provide a practical recommendation to CEO of Fitright for the HRM Activities advantages in response to the questions given in the task areas. As a resource person of HRM, I have mentioned my opinions as an advice to follow best procedure Fitright would achieve and maintain a substantial competitive advantage to become a successful organization. About Human Resource Management (HRM) What is HRM? Human Resource Management (HRM) is an activity of the people who work in the organization. It can be performed by the management and link managers within the organization. It is different organizational functions to be used simple and easy way to employee management solution. The aim of the HRM is to develop the people in a competent way through work. What is Strategic Human Resource Management (SHRM)? Strategic Human Resource Management (SHRM) is an organizational functions joining the people about the HRM strategies to the organizational...
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...Chapter One: Introduction 1.1 Introduction A non-governmental organization (NGO) is an organization that is neither a part of a government nor a conventional for-profit business. Usually set up by ordinary citizens, NGOs may be funded by governments, foundations, businesses, or private persons. Some avoid formal funding altogether and are run primarily by volunteers. NGOs are highly diverse groups of organizations engaged in a wide range of activities, and take different forms in different parts of the world. Some may have charitable status, while others may be registered for tax exemption based on recognition of social purposes. Others may be fronts for political, religious or other interest. The number of NGOs in the Bangladesh is 2333(http://ngonewsbd.com/ngo-list-ofbangladesh/). Bangladesh is a developing country. The NGO sectors today play a very critical role in public health development. Overall contribution and development is the traditional strength of NGOF, which is one of the largest NGO networking organizations in the country. NGOF is determined to build long-term improvement of Public Health situation by reducing mortality and morbidity, and conserving sound environment. In order to implement its programmes as a process of holistic transformation of the society towards development, the Forum has emphasizing stepped forward maintaining a perfect balance among WatSan, health and environment. Combining hardware & software supports and networking...
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