...Reinforce, Refer, or Release In the field of Human Services we will be challenged with various types of issues with our clients that come in for assistance; however unfortunately we also have to deal with issues that occur with our co-workers. It is very important to address an issue right away and not let it get out of hand. If it is not addressed immediately this can cause tension between co-workers which can also lead to problems with the client if they find out that things are not right within the agency. This can lead the client to lose trust or even confidence in the agency and look elsewhere for assistance. I will be discussing three different scenarios that could possibly arise within an agency. I will portray the position of a human service manager and describe how I would handle these situations using one of the recommendation’s of reinforce, refer, and release. The first situation is with Tom Martin a 32 year old male, Caucasian, and divorced. Tom as worked for Family Support Center for 4 years now. Tom works with adults as an individual counselor though he might not be outstanding; however he is satisfactory at what he does. Upon reviewing some of his cases evidence shows that four female clients have withdrawn from the agency with no explanation. A female client has come forward and has accused Tom of making inappropriate sexual comments, has bought her gifts, and they had one out of the office date. Tom also implied he could help this client in getting...
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...| Human Service Manager Exercise Reinforce, Refer, and Release | University of Phoenix | | BSHS 322Brian LannJocelyn Besse | 8/30/2010 | | Scenario #1 Family Support Services Center Staff Member: Tom Martin 1. Demographics a. Age: 32 b. Gender: Male c. Marital Status: Divorced d. Race/ethnicity: Caucasian e. Years with Agency: 4 2. Staff Member History and Current Assessment f. Employed as an individual counselor for adult clients. g. Considered an adequate but not outstanding counselor. h. Two previous client complaints that could not be substantiated. i. A review of Tom’s previous case files shows four female clients who terminated counseling with no explanation. j. Female client of Tom has informed supervisor that he had made inappropriate sexual comments, bought her presents, had one out-of-office ‘date’, and implied that he could help get custody of her children back from protective service with a favorable treatment report. k. Tom initially denied these accusations when they were presented to him but does admit that he is attracted to client. Recommendation: ___Refer__________________ Strategies: In order to effectively resolve this situation and incorporate evasive action of future issues, each party needs to communicate openly and effectively. The clinician should be non-judgmental in their tone and body...
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...Human Service Manager Exercise Paper Managing people is almost as old as the history of mankind, since it appeared simultaneously with the appearance of the first forms of human organizations, tribes, communities, clans. As economic development and the emergence of large organizations, personnel management has become a special control function that requires specialized knowledge and skills, the organizations have established special units composed of people with the knowledge and skills – human resources departments. With the development of scientific and technological progress and increasing complexity of organizations in the second half of the twentieth century, the functions of these departments have expanded – administration of benefits and maintenance of relations with trade unions, supplemented by recruitment, training and staff development, the establishment of compensation systems, career development, communication, and significantly increased their importance for organization. Specific responsibility for the overall management of human resources in large organizations is usually entrusted to workers from trained personnel department, usually consisting of staff services. In order for such specialists to be actively promoting the purposes of cooperation and success, they need not only knowledge and expertise in their particular field, but information that satisfies the needs of lower-level managers. However, if lower level managers do not understand the specifics of...
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...Manager to assist their clinicians if for some reason they are lacking the experience to deal with their clients. In this paper, we will be dealing with three different scenarios and it is the job of the Human Service Manager to help modify these situations for renovation. The approaches that will be utilized in the handling of these situations are reinforce, refer, and release. Reinforce is the first. This approach is used if and when a clinician is not secure enough in their ability in this particular area of their job. The clinician may only have to or need to go over example cases or they may require a mentor to help by giving them a broader view on this particular situation. Mentors are good in providing coaching and monitoring a clinician while also giving the clinician poise and assurance that is necessary to help the client. Refer is the next approach. The clinician may need to be referred for personal therapy by the human service manager. Personal therapy can and will help the clinician help the client throughout the clinician’s career in this field. The last approach is release and is considered to be the hardest. Release is when the human service manager has no choice but to let the clinician go. This could be a result of abuse of company policy, illegal activities, lack of improvement or after all other approaches have been executed. Scenario One: Tom Martin Tom Martin has been an employee of the agency for four years. Tom is an individual counselor for adult...
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...Human Service Manager Paper Reinforce, Refer, Release BSHS 322 Human Service Manager Paper Reinforce, Refer, Release Scenario One Family Support Service Center employee Mr. Tom Martin, a 32 year old Caucasian male has held a position as an Individual Adult Counselor and has worked with the agency for four years. The issues present at hand are; Mr. Martin as been accused of some very serious issues and his behavior is being questioned. There have been complaints made of Mr. Martin in the pass, but could not be substantiated. The behaviors that are being questioned are unacceptable as an adult counselor. The boundary issues that need to be reviewed are the fact that one of Mr. Martin’s clients has accused him of making inappropriate sexual comments, has given her gifts, when out on a out of the office date, and has also implied that he could get her custody of her children back if she provided him with favorable treatment. Mr. Martin has denied these accusations, but has admitted having an attraction for the client. The recommendation needed Mr. Martin would be to release him of his duties as an individual counselor while investigations are going on. Thing that will be considered are any legal or ethical allegations as well as whether probation should be considered with counseling...
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...Target Audience 14 7.1. Brand loyalty 14 7.1.1. Target audience profile 14 7.1.2. Non-Brand Loyal Users 14 7.1.3. Creative Targets and Behavioral Sequence Model 15 8. Creative Brief 16 9. Creative Strategy 16 9.1. Single Minded Proposition 17 9.2. Packaging 17 9.3. Brand 17 9.4. Creative Idea 18 9.5. Executional Mandatories 18 10. Media Strategy 18 10.1. TV Advertisement 18 10.2. Website Enhancement 19 10.3. Social Media 20 10.3.1. Facebook 20 10.4. Print Advertisement 20 10.4.1. Today Newspaper 20 10.4.2. 8 Days Magazine 21 10.5. Point of Purchase (POP) Advertising 21 11. Other IMC Activities 22 11.1. Out Of Home (OOH) Advertising 22 11.2. Quick Response Code 23 11.3. Press release 23 11.4. XOXO Road show at Orchard Road 24 11.5. XOXO Vending machine 24 11.6. Sponsorship For NDP Goodie Bag 25 11.7. Sales Promotion 25 12. Evaluation and Control 25 12.1. Pretest 26 12.2. Bi-Annually Test 26 12.3. Post Testing 26 13. Appendix 28 Appendix 13.1. - Creative Work 28 Appendix 13.2. Media...
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...Yes, Mandela ------------------------------------------------- Essay Nelson Mandela became a legend long before he passed away and to most of the world he is known as the greatest hero of South Africa. According to the Oxford dictionary a hero is: “1 a person especially a man, who is admired by many people for doing sth brave or good. [...] 3 a person, especially a man, that you admire because of a particular quality or skill that they have.” There were several political prisoners imprisoned on Robben Island both before, during and after Mandela served on the island. But why was Mandela the only one to become a living legend? The poem “Yes, Mandela” by Dennis Brutus, is a lyrical poem describing the sender’s strong emotional relationship to Nelson Mandela, as both a personal hero and a hero for fighting apartheid. Brutus was born and raised in South Africa in the year of 1924. He was a teacher, a political activist, a poet and an academic. He fought against racial discrimination, like Mandela, and he was sentenced and served part of his time in Robben Island convicted to hard labor, like Mandela. In the poem, we therefor see Brutus express an inside understanding and appreciation for Mandela’s actions and will to stand up for his believes, no matter the price, and yet remain the same person: a role model, a leader and a savior. “in the salt island air you swung your hammer, grimly, stoic facing the dim path of interminable years now, vision burred with tears we see...
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...nails- major functions- protection, regulates body temperature. 2.) Skeletal system- provides protection, site of muscle attachment, location for new blood cell production. 3.) Muscular system- Movement and provides heat when muscles contract. 4.) Digestive system- Chemical and mechanical breaks down food into energy. Rids body of waste. 5.) Urinary system- Filters blood and rids body of waste in form of urine. 6.) Reproductive system- male/female sex organs. 7.) Nervous system- Receives and processes stimuli. 8.) Respiratory system- gas exchange- oxygen and carbon dioxide. 9.) Cardiovascular system- transports necessary hormones, nutrients, etc throughout body as well as waste. 10.) Endocrine system- releases hormones responsible for growth and development, controls metabolism. 11.) Lymphatic system- Transports lymph throughout the body; responsible for immune response when necessary. Thymus and spleen. 12.) Define homeostasis. Body’s ability to maintain a relatively stable internal environment despite changing internal or external conditions. 13.) • List the components of a feedback loop and explain the function of each. Receptor-detects changes...
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...According to Curra, “the vagina and the biochemical processes in the brain are virtually inseparable forming one network or one whole systems. (2011)” The release of hormones is disputation all across our body which alter different glands in our body to awake and produce sexually desire. Chemical from testosterone cause sexual response in the brain of\d homosexual and heterosexual males, as for it does when chemical of estrogen is release in female body the cause a response. Also Curra claims that “the anatomy of the brain determines sexual orientation. (2011)” According to Coon and Mitterer The brain contain three important region which is the “forebrain, midbrain, and hindbrain. The forebrain contain the thalamus and the hypothalamus and pineal gland (2011)”, which are key features in how the brain influence sexuality. All of this feature have the reasonability in control the hormonal changes in both female and male no matter if they are homosexual or...
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...June 2010 A Primer on the Implementation of Monetary Policy in the LVTS Environment1 Introduction The Bank of Canada’s method for implementing monetary policy is closely linked to the system through which payments clear and settle daily. Coincident with the introduction by the Canadian Payments Association of an electronic system for the transfer of payments (the Large Value Transfer System, or LVTS), a new approach to the implementation of monetary policy was adopted on 4 February 1999.2 This primer summarizes the objectives and the key elements of the framework that the Bank uses to implement its monetary policy. It also includes a table that lists the key features of the framework and how they function in the LVTS environment and a glossary of terms with respect to the Bank of Canada’s monetary policy operations. Policy overview The Bank of Canada establishes a target for the overnight interest rate within an operating band in order to influence other short-term interest rates and the exchange rate (Thiessen 1995). The ability to influence other short-term rates partly reflects the fact that inventories of money market securities are generally financed with overnight funds. However, other factors, including changing market expectations and exchange rate developments, also affect how other interest rates, including those with relatively short terms to maturity, respond to changes in the target rate. Changes in the Bank of Canada’s target for the overnight interest rate are the...
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...Analytical Essay Assignment, CPOL128 BB0, Politics and Film, Summer 2013 (Revised) Grade Weight: 20% of your final grade in this course. Due Date: Wednesday July 24th, 2013, hard copy to be submitted in class. IF you run into computer or printer problems, you may ask for permission to submit the essay by email before 11:59 pm that same day. This will be possible ONLY with advance permission, otherwise electronic versions of the essay will not be accepted. Essay Specifications: 5 to 6 pages, double spaced, 12 point font (the Title page and Works Cited should be on separate pages and do NOT count in the page count). Please submit it WITHOUT any cover (plastic or otherwise) stapled together (a stapler will be provided on the due day if you do not have one) with a cover page and Works Cited (neither of which page will be part of the page count). The minimum length is 5 full pages; the maximum is 6. If you submit an essay that is less that 5 pages or more than 6, you risk losing ½ % per half page over or under. Late essays will only be accepted with a doctor’s note or similar documentation to explain and support the late submission. HOWEVER: If you find yourself nowhere near finished as the deadline nears, please inform me; a one or two-day extensions may be granted if requested in advance. Don’t just give up and decide not to submit your essay. No one can afford to lose 20% of their final mark. Without documentation (described above) or without an extension...
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...Nichelle Langford BSHS/322 Client Rec Paper: Retain, Refer, or Release 1 Dec 11 – 30 Jan 12 Case Study 1 Location: Family Support Services Center Staff member: Tom Martin * Demographics * Age: 32 * Gender: Male * Marital status: Divorced * Race or ethnicity: Caucasian * Years with agency: 4 * Staff member history and current assessment * Employed as an individual counselor for adult clients * Considered an adequate, but not outstanding, counselor * Two previous client complaints that could not be substantiated * A review of Tom’s previous case files shows four female clients who terminated counseling with no explanation * Female client of Tom has informed supervisor that he had made inappropriate sexual comments, bought her presents, had one out-of-office date’, and implied that he could help get custody of her children back from protective service with a favorable treatment report * Tom initially denied these accusations when they were presented to him but does admit that he is attracted to client Recommendation: Release; probation. My recommendation would be to have a full investigation on the claims of the client. There is nothing wrong with being attracted to your client as long as you never voice that attraction or act upon it. While the investigation is open, Mr. Martin should be supervised while with his clients. Strategies: My only strategies for dealing...
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...Eating, Substance Abuse, Sex/Gender/Sexual, Impulse-Control, and Personality Disorders The capacity for normal human functioning is reduced when an individual suffers from eating disorders, substance abuse, sexual, gender identity and/or personality disorders. When an individual suffers from an eating disorder their perception of the self is blurred with a constant need to be “skinner”. Society plays a major role in self-perception. Society portrays beauty as women and men who weigh ninety-five pounds. Due to this current obsession to be skinny in today’s society, many young girls and boys will develop an eating disorder, or turn to drugs and alcohol as a way to escape from the daily pressures to be beautiful in today’s society. This paper will analyze the biological, emotional, cognitive, and behavioral components of eating, substance abuse, sex/gender/sexual, and personality disorders. The DSM-IV-TR includes two axis I categories of eating disorders, anorexia nervosa—restricting and binge-eating/purging types—and bulimia nervosa—purging and non-purging types. Biological factors involved with eating disorders include genetic basis, hormonal excesses and deficiencies and abnormal neural activity. People who suffer from anorexia and bulimia usually have low serotonin levels as well as structural brain abnormalities. High expectations set by parents is a key factor in the emotional aspect of this disorder. Many strive toward high expectations and suffer the effects of...
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...S_ kL_ _ i ] _!iii_ i_iiii_ _:_!_ _ _i!_ i!i_:_ii_ _:_'::_s:_'_i SECTgOHAL OORS D ONE PIECEDOORS Before You Start.,. identify your door •follow specific index for assemblyand installation Sectional D DOt With Curved Track UX gx One Piece Door. Jamb Hardware_ Horizontal Track° One Piece Door, No Track. Jamb Hardware,, One Piece Door. No Track, Pivot Hardware, .f /il DOOR ,,/_, ,, / // // DOOR \ \ TRACK \ \ / ! TRACK // DOOR 9 iNSTRUCTiON Assembly installation ......... ...... INDEX Pg_ 6 Pg, 8 // // JAMB HARDWARE PIVOT iNSTRUCTION Assembly installation INDEX ......... ....... pg. 6 INSTRUCTION Assembly Installation ........... iNDEX pg, 6 INSTRUCTION Assembly Installation INDEX P_ 6 .............. ............ Pg., 14 .......... Pg. 14 Pg 14 COMMON INDEX : Warranty ............ Maintenance ......... 2 3 Safety Rules Radio Controls ........... ........ 3 17 Wiring Diagram ....... Parts Lists ............. 20 21 CartonCheck List-SEARS Has packaged your Garage Door Opener in 2 cartons with handles,,_ THE LARGE CARTON 1 Box of Radio Controls 1 1 1 1 Operator assembly (in foam end caps) Plastic light lens Box of rail assembly hardware Owners manual CONTAINS: I 1 1 1 1 Box of chain Curved door arm _,_ ' Straight door arm Bag of installation hardware Handy hints labeF "_J_!Ji_i!#_ THE SMALL CARTON CONTAINS: I Three-section Tee rai! 2 Sections of hanging...
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...147．An open system is a system that has external interactions. Such interactions can take the form of information, energy, or material transfers into or out of the system boundary, depending on the discipline which defines the concept. An open system is a system that regularly exchanges feedback with its external environment. 148．Opinion leader: individual with a particular influence on an organization’s publics；opinion leaders may be formal or informal. 149．Out-of-home advertising: advertising venues designed to reach people in locations other than home or offices, including billboards, transit and aerial advertising. 150．Out-sourcing: A practice used by different companies to reduce costs by transferring portions of work to outside suppliers rather than completing it internally. Outsourcing is an arrangement in which one company provides services for another company that could also be or usually have been provided in-house. 151．Outcome: accomplishment of objectives through a public relations engagement 152．Output: work done in a public relations activity. 153．Persuasion model: conceptual approach to communication that focus on ethical attempts to influence people. 154．Photo op: publicity stunt with visual appeal. Designed to attract media coverage in newspapers and magazine, television and online video and photographic venues 155．Pilot test: pilot testing means finding out if your survey, key informant interview guide or observation form will work in the “real world”...
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