...External company is called the outsourcing company Project overview The objective of this project is to research about outsourcing various services to an external company. The external company is called the outsourcing company. This research is based on outsourcing call centers of Dell Computers. Dell Inc. is an American multinational information technology corporation based in United States, that develops, sells and supports computers and related products and services. The company is one of the largest technological corporations in the world, employing more than 103,300 people worldwide. Dell Computer's strategy was built around a number of core elements: build-to-order manufacturing, mass customization, partnerships with suppliers, just-in-time components inventories, direct sales, market segmentation, customer service, and extensive data and information sharing with both supply partners and customers. Through this strategy, the company hoped to achieve what Michael Dell called "virtual integration"—a stitching together of Dell's business with its supply partners and customers in real time such that all three appeared to be part of the same organizational team. Outsourcing Outsourcing can be defined as the contracting out of business function(s) to an external, provider. The ability of businesses to outsource to external companies outside the nation is referred to as offshoring or offshore outsourcing. Outsourcing is done for various purposes. Business organizations...
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...UNDERWOOD S E R I E S E D I T O R S : W. GEIGER ELLIS, ED.D., ARTHEA J. S. REED, PH.D., UNIVERSITY OF GEORGIA, EMERITUS and UNIVERSITY OF NORTH CAROLINA, RETIRED A Teacher’s Guide to the Signet Classic Edition of William Shakespeare’s Macbeth 2 INTRODUCTION William Shakespeare developed many stories into excellent dramatizations for the Elizabethan stage. Shakespeare knew how to entertain and involve an audience with fast-paced plots, creative imagery, and multi-faceted characters. Macbeth is an action-packed, psychological thriller that has not lost its impact in nearly four hundred years. The politically ambitious character of Macbeth is as timely today as he was to Shakespeare's audience. Mary McCarthy says in her essay about Macbeth, "It is a troubling thought that Macbeth, of all Shakespeare's characters, should seem the most 'modern,' the only one you could transpose into contemporary battle dress or a sport shirt and slacks." (Signet Classic Macbeth) Audiences today quickly become interested in the plot of a blindly ambitious general with a strong-willed wife who must try to cope with the guilt engendered by their murder of an innocent king in order to further their power. The elements of superstition, ghosts, and witchcraft, though more readily a part of everyday life for the Renaissance audience, remain intriguing to modern teenagers. The action-packed plot, elements of the occult, modern characterizations, and themes of import to today's world make...
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...Learning outcomes After completing this chapter you should be able to: ■ identify major trends in the development of organisational behaviour and management thinking; contrast main features of different approaches to organisation and management; evaluate the relevance of these different approaches to the present-day management of organisations; explain the relationships between management theory and practice; assess the value of the study of different approaches to organisation and management; recognise the relationship between the development of theory, behaviour in organisations and management practice; establish a basis for consideration of aspects of organisational behaviour discussed in subsequent chapters. ■ ■ ■ ■ ■ ■ Critical reflection ‘It is often claimed that what leading writers say is an important part of the study of management and organisational behaviour. Others say that all these different ideas are little more than short-term fads and have little practical value.’ What do you think? What role does management theory have in helping us solve problems we face in our organisational lives today? PART 1 THE ORGANISATIONAL SETTING THE THEORY OF MANAGEMENT A central part of the study of organisation and management is the development of management thinking and...
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...environment of Apple 9 3.1. Brand positioning 9 3.2. Life cycle of Apple Inc. Core Product 10 3.3. Finance 10 3.4. Human Resource Process 11 CEO 11 4. Current Strategy 12 4.1. Business-level strategy 12 4.1.1. Differentiation strategy 12 4.1.2. Strategy to manage rivalry 14 4.2. Global Strategy 15 4.2.1. Apple’s foreign operations 15 4.2.2. Global retail stores 16 4.2.3. Brand loyal and value promotion 16 4.2.4. Acquisition strategy 16 4.2.5. Methods used by Apple in order to enter new markets 17 5. Conclusion 18 6. References 19 7. Bibliography 21 8. Appendix 22 9. Group log 25 9.1. First meeting 25 9.2. Second meeting 25 9.3. Third meeting 25 9.4. Fourth meeting 26 9.5. Fifth meeting 26 9.6. Sixth meeting 26 10. Reflection 28 Nguyen Thi Diu 28 Hany Jawad 28 He Miao 28 Hani Elyas 29 Yousaf Khan 29 Abstract Apple made several hugely successful products over years and now it has become the most famous technology company over the world. This report considers Apple’s premium brand that command the higher price as a competitive business in the context of needs-based positioning. It is needed to lower its price if Apple wants to control all the markets. This report will discuss strategies...
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...------------------------------------------------- like you:…………………………………………. Date:……………………… | 1. Walmart’s focus on supply chain management is responsible for its leadership in the retail industry. Discuss the distribution and logistics practices adopted by Walmart. How far has Walmart’s supply chain contributed to its competitive advantage? Explain. The retail biggest giant, retail supermarket chain “Walmart” serves customers and members more than 200 million times per week at more than 10,130 retail units under 69 different banners in 27 countries. With fiscal year 2012 sales of $443 billion, Walmart employs 2.2 million associates worldwide. And the organization is one of the fortune 500 companies. Walmart Stores, Inc., is the world’s largest public corporation by revenue and the largest private employer in the world (about 2.1 million employees in 2008). In 2008, the company operated about 4,000 stores in the United States (discount, supercenters, neighborhood markets, and Sam’s Clubs) as well as more than 2,200 stores in other countries, mostly in Mexico, Canada, Brazil, and the United Kingdom. Its revenue exceeded $400 billion, with net income of about $15 billion. Sam Walton said it best, “If we work together, we’ll lower the cost of living for everyone…we’ll give the world an opportunity to see what it’s like to save and have a better life. During the initial years, Walton focused on establishing new stores in small towns, with an average population of 5,000. These towns were largely...
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...[Date] [Date] INTERNATIONAL BUSINESS ENVIRONMENT INTERNATIONAL BUSINESS ENVIRONMENT Globalization refers to the widely flow of production factors within the entire globe in order to understand the optimum resource allocation. Different authors provide different definitions of globalisation with their profound research. According to international monetary fund, globalization increases the rapid and extensive transmission of technology along with international commodity, transactions of service and scale of global capital flow. The mutual independence of economy is also strengthened by Globalisation. Economic globalisation builds international capital, production, technology, market, resources and manpower in order to understand reasonable and effective allocation. Competition between the countries are intensified during the effective promotion of global cooperation. This is due to the limited resources and extended capital in economic perspective. In terms of politics each country tends to increase the strength to achieve more profit (Broad & David, 2006). The independent flow of production factors in the world are accelerated though economic globalization which forms a global market. Therefore the global operation of the multinational companies along with the involvement of global industrial structure are promoted. The advantages of capital and technology can be used by the developing countries and by transferring these capital and technology the...
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...product? Blaming Microsoft for the 'ills' of Apple really misses the point. Both companies were formed early in the computer age, both had product, innovation and opportunity at a critical time, but their history is vastly different. Apple's small market share must be the result of its business model. While the business model has failed the aspirations of the Macintosh Revolution, there is a New Revolution. The Macintosh has given birth to OS X and the Digital Age. Structure of Current Business Model The current Apple business model follows three broad industry categories: Software Engineering, Hardware Manufacturing, and Retail. In essence, Apple is a conglomeration of three successful but completely different company types: Microsoft, Dell and The Gap. It is...
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...Contents 1. Analyze Bob using the Maslow need hierarchy 2 2. Analyze Bob’s lack of motivation using equity theory and expectancy theory. 6 3. If you were Bob’s boss, what could you do to positively influence his motivation? 10 4. What are the implications of this case for employers hiring generation Xers? 12 5. References 15 1. Analyze Bob using the Maslow need hierarchy. Maslow’s needs hierarchy is one of the four early motivation theories conceptualized and realized by Abraham Maslow, it is also the best-known hierarchy of needs theory (Robbin & Coulter, 2012). He was a psychologist professor who articulated that every human has five levels of needs hierarchy which is namely Physiological, Safety, Social, Esteem and Self Actualization. (Robbin & Coulter, 2012) Maslow further claimed that each level in the needs hierarchy has to be significantly satisfied before the next level becomes dominant, he reiterates that it is a step by step process where individual move up each level ascending the needs pyramid. Besides the pyramid needs has been further separated into two tiers which is lower-order needs (basic needs) and higher order needs (social needs). Physiological and Safety are at the bottom of the tier and are classified as lower order needs whereas Social, Esteem and Self-actualization which is in the mid span of the tier till the top of the tier is considered as higher order needs. Bob life’s happenings relate directly to Maslow as he was focusing...
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...NATASHA S. MAUTHNER University of Aberdeen, Scotland O ver the past 10 years of teaching courses on research methods and feminist approaches to methodologies and epistemologies, a recurring question from our students concerns the distinctiveness of feminist approaches to methods, methodologies, and epistemologies. This key question is posed in different ways: Is there a specifically feminist method? Are there feminist methodologies and epistemologies, or simply feminist approaches to these? Given diversity and debates in feminist theory, how can there be a consensus on what constitutes “feminist” methodologies and epistemologies? Answers to these questions are far from straightforward given the continually evolving nature of feminist reflections on the methodological and epistemological dimensions and dilemmas of research. This chapter on feminist methodologies and epistemologies attempts to address these questions by tracing historical developments in this area, by considering what may be unique about feminist epistemologies and feminist methodologies, by reviewing some of sociology’s key contributions to this area of scholarship and by highlighting some key emergent trends. The chapter begins with a brief overview of the theoretical and historical development of feminist epistemologies, followed by a similar overview of feminist methodologies. The final section discusses how feminist 36 epistemologies and feminist methodologies have begun to merge into an area called feminist...
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...Sistema Universitario Ana G. Méndez School for Professional Studies Florida Campuses Universidad del Este, Universidad Metropolitana, Universidad del Turabo STMG 601 STRATEGIC MANAGEMENT GERENCIA ESTRATEGICA © Sistema Universitario Ana G. Méndez, 2007 Derechos Reservados. © Ana G. Méndez University System, 2007. All rights reserved STMG 601 Strategic Management 2 TABLA DE CONTENIDO/TABLE OF CONTENTS Página/Page Prontuario ...................................................................................................................................... 3 Study Guide ................................................................................................................................. 11 Workshop One ............................................................................................................................ 17 Taller Dos..................................................................................................................................... 21 Workshop Three ......................................................................................................................... 25 Taller Cuatro ................................................................................................................................ 29 Workshop Five/Taller Cinco ...................................................................................................... 34 Anejo A/Appendix A ......................................
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...Instructor’s Manual and Test Bank to accompany A First Look at Communication Theory Sixth Edition Em Griffin Wheaton College prepared by Glen McClish San Diego State University and Emily J. Langan Wheaton College Published by McGrawHill, an imprint of The McGrawHill Companies, Inc., 1221 Avenue of the Americas, New York, NY 10020. Copyright Ó 2006, 2003, 2000, 1997, 1994, 1991 by The McGrawHill Companies, Inc. All rights reserved. The contents, or parts thereof, may be reproduced in print form solely for classroom use with A First Look At Communication Theory provided such reproductions bear copyright notice, but may not be reproduced in any other form or for any other purpose without the prior written consent of The McGrawHill Companies, Inc., including, but not limited to, in any network or other electronic storage or transmission, or broadcast for distance learning. PREFACE Rationale We agreed to produce the instructor’s manual for the sixth edition of A First Look at Communication Theory because it’s a first-rate book and because we enjoy talking and writing about pedagogy. Yet when we recall the discussions we’ve had with colleagues about instructor’s manuals over the years, two unnerving comments stick with us: “I don’t find them much help”; and (even worse) “I never look at them.” And, if the truth be told, we were often the people making such points! With these statements in mind, we have done some serious soul-searching about the texts that so many teachers—ourselves...
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...Jashldkahsdkhalksdlakjsldkjasjdlkajlskdjlkajksjdlkajsd Asdj;ajsdkjakjsdkjaksjdkajskdjajsldkja jkajsldkjalkjsldkjlakjsdlkjalkjsdkakjsdkajlksjdlkajlskdx Collins, Ellen I have attained two undergraduate degrees in European studies and law and a Masters degree in trade, corporate governance and European law; in highly recognisable UK universities. Currently I am undertaking a full time Masters degree in Business law in one of the best UK and world universities. I am an experienced researcher and I have worked on different research projects demanding law elements from UK and other jurisdictions. In addition I have more than a year's legal work experience providing the law firm's clients with high quality legal research documents. I have an eye for perfection. It will be a pleasure to work for you. Sample Do the UK Combined Code on Corporate Governance and the legislative framework regulating Listed PLC's in the UK effectively address the problems revealed by the corporate scandals of recent times? Introduction> In UK there are the sole trader, the partnerships, the companies and the joint venture, structure businesses. For the sole trader and the partnerships because the businesses are controlled by the owners and they work for the benefit of the owners, it has not been necessary to have increased measures for the protection of the owners benefit. In the companies though that it is a different legal entity, not related to the persons that initially established it, there is...
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...knowledge. Management accounting and control systems play a key role in strategic management. While a management control course will typically take strategy as a given, it is important for you to have a reasonable understanding of strategy before we can begin to discuss management control systems or strategic management. This is because a firm’s strategy is the starting point for the design of effective systems of performance measurement and control. Moreover, the word strategy is used in many different ways, reflecting the fact that it consists of multiple facets or dimensions. Progress on understanding the accounting and control issues requires that we share a common understanding of the term and its various dimensions. The purpose of this essay is therefore to provide you with an understanding of strategy, if only at an introductory level. After reading and thinking about the material in this reading you should understand: the vocabulary used in the strategy literature so that you can feel comfortable talking to people about strategy; how choosing a strategy represents an attempt to achieve a fit between the firm and its external or business environment; a firm’s value proposition to its customers; generic value propositions (strategies); Michael Porter’s key principles underlying competitive strategy and how it differs from operational excellence; and the strategic management cycle and a beginning of an appreciation of the role accounting information plays in it (strategic management...
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...An Introduction to Business ————————————————————————————————————————————————————————————————————————————————————————————————————————————————— 6 th edition Learning about business concepts with the Foundation™ simulation University of Oregon Lundquist College of Business Dave Dusseau Douglas Wilson Copyright © 2004-2011 David Dusseau and Douglas Wilson This material was developed by: David Dusseau, Ph.D. Doug Wilson, MBA Lundquist College of Business University of Oregon Eugene, Oregon 97403-1208 Foundation™ is a trademark of Management Simulations, Inc.™ and was developed by: Management Simulations, Inc. 540 Frontage Road, Suite 3270 Northfield, Illinois 60039 847-501-2888 www.capsim.com ____________________________________________________________ _______________ An Introduction to Business 2 Table of Contents Chapter A Prolog . . . . . . . . . . . . 1 2 . . . . . . Page 1 Private Enterprise: An Economic System . . . . . . . 3 Foundation Exercise 1 . . . . . . . . . . . 11 Marketing: Concept and Application . . Foundation Exercise 2 . . . . . Foundation Exercise 3 . . . . . Foundation Exercise 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 28 41 51 3 Accounting: A Business Information System . . . . . 61 Foundation Exercise 5 . . . . . . . . . . . 89 Foundation Exercise 6 . . . . . . . . . . . 88 Production: Improving Productivity and Performance . . 91 Foundation Exercise 7 . . . . . . . . . . . 99 Foundation Exercise 8 . . ....
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...School (MBA) Essays Nancy L. Nolan, Ph.D. Ivy League Admission: 180 Successful Business School (MBA) Essays Nancy L. Nolan, Ph.D. First Edition Magnificent Milestones, Inc., Florida Copyright 2006. Nancy L. Nolan, Ph.D. All rights reserved. No part of this book may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording or by any information storage and retrieval system without written permission from the author, except for the inclusion of brief quotations in a review. Electronic and CD-ROM versions published by: Magnificent Milestones, Inc. Post Office Box 100582 Palm Bay, Florida 32910 www.ivyleagueadmission.com CD ROM Edition 10-digit ISBN 0977376443 13-digit ISBN 9780977376445 PDF Version 10-digit ISBN 0977376494 13-digit ISBN 9780977376490 Printed in the United States of America Disclaimers: (1) This book is a compilation of successful admission essays; it does not claim to be the definitive word on the subject of MBA admission. The opinions expressed are the personal observations of the author based on her own experiences. They are not intended to prejudice any party. Accordingly, the author and publisher do not accept any liability or responsibility for any loss or damage that have been caused, or alleged to have been caused, through the use of information in this book. (2) Admission to business school depends on several factors in addition to a candidate's essays (including GPA...
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