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Reflective Learning Assignment - Business

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Reflective Learning Assignment

1.) While doing this assignment, I really did develop and enhance some Taylor’s Graduate Capabilities. The first TGC which I develop during this assignment is “Communication Skills”. I tried to communicate with the front desk while we were check-in, and tried to ask about how to solve the problem we met which is the room door was out of function. It slightly improved my communication skill by communicate with the front desk appropriately. Besides, we leant how to mobilize the power of team which is another TGC-“Interpersonal Skills”. We had done our group assignment in a situation which is high collaborates. We tried to observe every single place of the hotel that day, and share out the work and cooperate with one another for the video making and the written report. At last, I had developed the third TGC which is “Digital Literacy”. This is the third video I made in Taylors, but this is also the biggest project (video) I made. I am a beginner for making/editing video, I tried to add in more animation and caption in this assignment, this is a big advance for me, I used to it and really appreciate it!

2.) There are many employees in a hotel organization. In case, as one of the employees, I should work with many other colleagues and reason of it is a hotel industry, so I may need to communicate with different guests every day as well. By the way I had learnt and improved about communication skill and interpersonal skill, so that I am more confident and able to communicate to my different guests and a better cooperation better colleagues in the future. Furthermore, I had one more extra benefit for different between me and my competitor by learning how to make/edit a video. This is an electronic ages, it let me feel more confident to stand out from the crowd.

3.) I found that the weakest point of my assignment was the

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