Contents

Executive Summary................................................................................................p 3

Introduction………………………………………………………………………p 4

Case……………………………………………………………………… p5, p6, p7

Conclusion………………………………………………………………………..p7

Reference…………………………………………………………………………p8

Executive Summary

The main purpose of this report is to solve the problems which Kelly was coming across. These problems are caused by the culture shock which is a common problem so this report tries finding the problems they met, and then give some advice, so it can help people who are working abroad to know how to solve these kinds of problems.

Introduction
Kelly is a programme manager for internet services company, her boss provided her an opportunity to work in Japan and had not provided training for her, she had no idea about Japan but in the beginning her family were glad to go there. When they arrived to Japan, she always displeased to her colleague and customers because she was lack of knowledge about Japanese culture, her husband could not find a job and her children complained their classmates who’s can not speak English. Kelly felt confused and disappointed, if it continues, she might lose her work.

Case

a. Explain the clashes in culture, customs and expectations that occurred in this situation

As can be seen from the case “Kelly’s Assignment in Japan”, there is an instance which is the poorly managed and unprepared. There is a huge difference between Japanese cultures, custom and Western countries’.

Primarily, the first problem she faced is that Kelly had never been to Japan before and she known nothing about the Japanese culture and