Free Essay

Research Methodology at Tcs

In:

Submitted By prashantpardhe
Words 380
Pages 2
LITERATURE REVIEW

Over time, competition and legitimacy concerns would force firms to renew their resources and develop innovative offerings. We first examine the role of the government policies in the catching up process. Hobday (1995) and Kim (1997a), for instance, explored in detail the catching up process of firms in the late industrializing East Asian tigers like Hong Kong, Korea, Singapore, and Taiwan. They argued that governments of these economies played a pivotal role in the initial stages of catching up. Kim (1997a) argued that the government’s intellectual property regime in Korea was supportive of the local firms, such that the local firms had the freedom to imitate the technologies of multinational players during the early stages of catching up.
We also examined the processes more closely and observed that once a country reaches a stage where innovation is possible, then stronger intellectual property laws are instituted and the government serves more as a facilitator.

A more feasible plan for the technology deficient firms would be to develop innovative technology on their own in a phased manner, but in the meantime to focus on applying any less advanced technology that is readily available at less expense. Thus, the preferred catch up strategy during the initial stages would be that of being efficient rather than being effective (Kerin, Varadarajan, & Peterson, 1992). Therefore, technology deficient firms in emerging economies often prefer to imitate what is readily available rather than search for cutting-edge technologies and differentiate their offerings in terms of cost.

To gain acceptance among consumers and suppliers, late entrants need to enhance the quality of their offerings. To differentiate itself from its competitors and to gain legitimacy among its stakeholders the latecomer firm would have to be continuously innovative (Tellis & Golder, 1996). To be innovative a firm needs to replace obsolete resources with new, sustainable, and more competitive ones, either by total substitution or through sequential evolution (Lavie, 2006). Although Lavie (2006) does not provide an explicit definition of resource substitution and resource evolution, we could still draw from his arguments that resource substitution is a resource renewal process whereby firms have the option of totally scrapping out an existing resource in the event of a new resource being available to the firm that renders the old resources obsolete.

Similar Documents

Premium Essay

Assignment

...management systems which could rectify the situation. Considering Theory of Constraints, Just In Time and Programme Evaluation and Review Technique, the report recommends that more information regarding the cause of the problems is undertaken, and a suitable programme of revaluation of the business processes is undertaken. Introduction The role of management accounting in the organisation has become so much more that the reporting of the score to managers (Hansen, Mouritsen 2006). In the wake of the decline of Western Manufacturing and the relevance crisis of management accounting to modern business as outlined by Kaplan and Johnson in ‘Relevance Lost’, the traditional cost accounting approach has been largely replaced by alternative methodologies (Kee, Schmidt 2000). The role of the management accounting in the modern firm is not only to report the score, but to seek to influence the score by using techniques and theoretical approaches to improve the business processes. As such it is important for managers to understand the use and usefulness of a variety of alternatives to traditional accounting approaches, especially traditional cost accounting and look to introduce other techniques which may have practical advantages for the firm (DUGDALE, JONES 1998). There is no one size fits all approach which will work in any case and the application of cost accounting can and will always provide key information about how the business is doing in terms of its goals. Indeed many of the newer...

Words: 1963 - Pages: 8

Premium Essay

Management Accounting Systems

...management systems which could rectify the situation. Considering Theory of Constraints, Just In Time and Programme Evaluation and Review Technique, the report recommends that more information regarding the cause of the problems is undertaken, and a suitable programme of revaluation of the business processes is undertaken. Introduction The role of management accounting in the organisation has become so much more that the reporting of the score to managers (Hansen, Mouritsen 2006). In the wake of the decline of Western Manufacturing and the relevance crisis of management accounting to modern business as outlined by Kaplan and Johnson in ‘Relevance Lost’, the traditional cost accounting approach has been largely replaced by alternative methodologies (Kee, Schmidt 2000). The role of the management accounting in the modern firm is not only to report the score, but to seek to influence the score by using techniques and theoretical approaches to improve the business processes. As such it is important for managers to understand the use and usefulness of a variety of alternatives to traditional accounting approaches, especially traditional cost accounting and look to introduce other techniques which may have practical advantages for the firm (DUGDALE, JONES 1998). There is no one size fits all approach which will work in any case and the application of cost accounting can and will always provide key information about how the business is doing in terms of its goals. Indeed many of the newer...

Words: 3699 - Pages: 15

Premium Essay

Scm1113332

...economic growth. This case describes multiplestage research, including thousands of interviews in several countries by established research firms. >The Scenario What government policies and initiatives are most likely to generate high levels of entrepreneurial activity? Which are positively correlated with the economic well-being of a country as measured by growth in GDP and job formation? Project directors of the Global Entrepreneurship Monitor (GEM), who define entrepreneurship as “Any attempt at new business or new venture creation, such as self-employment, a new business organization, or the expansion of an existing business, by an individual, a team of individuals, or an established business,” suggest the following: • Promoting entrepreneurship, especially outside the most active age group (25-44), with specific programs that support entrepreneurial activity. • Facilitating the availability of resources to women to participate in the entrepreneurial process. • Committing to long-term, substantial postsecondary education, including training programs designed to develop skills required to start a business. • Emphasis on developing an individual’s capacity to recognize and pursue new opportunities. • Developing the capacity of a society to accommodate the higher levels of income disparity associated with entrepreneurial activity. • Creating a culture that validates and promotes entrepreneurship throughout society. >The Research Researchers at the Kauffman...

Words: 1592 - Pages: 7

Premium Essay

Competitor Analysis Website & Thought Leadership

... Work carried out at Tata Consultancy Services, Bangalore, Karnataka Submitted in partial fulfilment of the requirement of Summer Internship Programme Under the Supervision of Mr. Ashish Shetty, Marketing Lead, Insurance ISU, TCS, Bangalore SDM Institute for Management Development Mysore, Karnataka, India (June 2011) SDM IMD INSTITUTE CERTIFICATE This is to certify that Ms. Rashmi Singh, undergoing PGDM program 2010-12 at this institute has successfully completed the Summer Internship Programme on the project titled ―Competitor Analysis: Website and Thought Leadership‖ at TCS, Bangalore, from April 01, 2011 to May 31, 2011 as a partial requirement for completion of his PGDM curriculum. Prof. Govinda Sharma Internal Faculty Guide SDM IMD, Mysore. Date: 24/06/2011 Place: Mysore Summer Internship Project Page 2 SDM IMD Acknowledgement I take this opportunity to extend my sincere gratitude to our guides at Tata Consultancy Services, Mr. Ashish Shetty and Ms. Varsha Nair who spent a lot of time mentoring and guiding us. The insurance ISU was a completely new arena for us. We stumbled a few times, yet they have been very patient and supportive with us, always encouraging us to give our best. I also thank the Academic relationship manager, TCS, Mr. Chandra Koduru, for helping us with the joining formalities and induction program. I would also like to thank Prof. N. R. Govinda Sharma and Lt. Col. S. N. Prasad, our internship guides at SDM Institute for Management Development...

Words: 12774 - Pages: 52

Premium Essay

It Equity Research Report

...Internship Project Report Understanding the Business Dynamics of four major Indian IT companies, Comparison of their Strategies and Equity Forecasting of a Company Submitted to Mr VinitBolinjkar, Head, Equity Research, Ventura Securities Ltd Dr. Sangeeta Wats 8 June 2013 Prepared by Vaibhav Jha (Roll No A028) Intern at Ventura Securities Ltd, Mumbai MBA Capital Markets 2012-14 batch Narsee Monjee Institute of Management Studies, Mumbai Preface The size of Indian IT Industry is $100 billion. The pace with which different IT companies have been growing vary to a great extent. Even in terms of future guidance, one company hovers around 6-10% vis-a-vis another at 17%. Volatility has seeped into this industry. It is becoming increasingly difficult for the investors to invest in any of the companies, thanks to the sinusoidal growth of some of the bellwether IT companies. An investor needs to do an in depth analysis of the business model being followed by various companies. I need to look into their target geographies, service lines and industries. Scrutinising these parameters along with the valuation of the respective stocks will give a better idea about the future prospect of these companies. In this research, I have taken top four Indian IT companies- TCS, Infosys, Wipro and HCL. An in-depth analysis of each of the companies is done. I have looked into various domains of the companies. IT industry has many service lines- IT Services, Consulting, Products & Platforms...

Words: 8190 - Pages: 33

Premium Essay

The Impact of Ict in Organization

...1.0 INTRODUCTION 1. Background of the Study: The research investigates the impacts of social networking websites on undergraduate students’ performance at Technology College Sarawak. The variables identified are age, gender, education, social influence and academic performance. Questionnaire will be design based on the requirement to determine the reasons and factors that affect the students’ performance and will be distributed to 30 correspondents, which consist of students in Technology College Sarawak. Social networking is the grouping of individuals into specific groups, like small rural communities or a neighborhood subdivision, if one’s will.  Although social networking is possible in person, especially in the workplace, universities, and high schools, it is most popular online. An online social networking is a place where people build social relations by sharing information’s, interests, activities, or their real lives connections too. It allows users to communicate with each other without limits and boundaries. When it comes to online social networking, websites are commonly used. These websites are known as social sites. Social networking websites function like an online community of internet users. Depending on the website in question, many of these online community members share common interests in hobbies, religion, politics and alternative lifestyles. Once the user is granted access to a social networking website they can begin to socialize...

Words: 6596 - Pages: 27

Premium Essay

Strategic Analysis of Tcs

...Strategic Management Strategy Analysis of Indian IT company- Tata Consultancy Services (TCS) Strategic Management Strategy Analysis of Indian IT company- Tata Consultancy Services (TCS) Aditi Puri, Harsha Jonnala, Huzaifa Dadarkar, Karan Jaiswal, Piyush Jain Aditi Puri, Harsha Jonnala, Huzaifa Dadarkar, Karan Jaiswal, Piyush Jain Table of Contents INDIAN IT INDUSTRY OVERVIEW 3 INTRODUCTION 3 EXTERNAL ANALYSIS 3 PORTER’S FIVE FORCES MODEL (INDIAN IT INDUSTRY) 4 SWOT ANALYSIS - IT & ITES INDUSTRY 5 TATA CONSULTANCY SERVICES 6 INTRODUCTION 6 SWOT ANALYSIS ..7 TCS’ RESOURCES & CAPABILITIES ..8 TCS’ STRATEGY ANALYSIS ...9 Generic Business Strategies Global Strategies Corporate Level Strategies RECOMMENDATIONS 14 REFERENCES .15 INDIAN IT INDUSTRY OVERVIEW The IT-ITeS industry in India has today become a growth engine for the economy, contributing substantially to increases in the GDP, urban employment and exports, to achieve the vision of a “young and resilient” India. During the year, the sector maintained its double digit growth rate and was a net hirer. This growth has been fuelled by increasing diversification in the geographic base and industry verticals, and adaptation in the service offerings portfolio. Consequently, India has attained leadership position in the global sourcing market. India is now the leading country in providing IT Enabled Services in the world. According to a recent study, Indian IT & ITES is...

Words: 3928 - Pages: 16

Free Essay

Remote Infra Management

...the more traditional IT outsourcing service lines such as hardware and software maintenance, network administration and help desk services will account for 45 per cent of the total addressable market for offshoring and are likely to drive the next wave of growth. . Service lines that have driven recent growth, i.e., application development and maintenance (ADM) and R&D services are already 30-35 % penetrated and are not as likely to grow dramatically”. The Remote/offshore part was easy with BPO having already paved the way for proving service delivery effectiveness from an offshore location and with the advent of sophisticated tools and technologies that enabled remote IT management the proposition was further solidified. International research firm IDC also declared that “more than 85% of infrastructure components can be managed from a central remote location. These components encompass servers/systems, databases, networks, storage, security, applications and e-business infrastructure. Through managing these components from a remote location, companies can cut down their cost of infrastructure operations and management by 40-60 %, also gaining access to expert ‘skill-on-tap’ on a 24x7 basis” For decades the global giants who had been ruling the Infrastructure Management Services (IMS) market boasted of a very rigid model of service delivery to companies; which is often termed as the ‘Traditional IT Outsourcing Model’. In the traditional outsourcing model, a third party service...

Words: 8368 - Pages: 34

Premium Essay

Sbi Case Study

...Case Study: State Bank of India, World's Largest Centralized Core Processing Implementation Analyst Author: Robert Hunt Senior Research Director, Retail Banking Feb 2009 Reference # V58:06R TowerGroup Take-Aways • The State Bank of India (SBI), the largest and oldest bank in India, had computerized its branches in the 1990s, but it was losing market share to private-sector banks that had implemented more modern centralized core processing systems. • To remain competitive with its private-sector counterparts, in 2002, SBI began the largest implementation of a centralized core system ever undertaken in the banking industry. • The State Bank of India selected Tata Consultancy Services to customize the software, implement the new core system, and provide ongoing operational support for its centralized information technology. • Although SBI initially planned to convert only 3,300 of its branches, it was so successful that it expanded the project to include all of the more than 14,600 SBI and affiliate bank branches. • The State Bank of India has achieved its goal of offering its full range of products and services to all its branches and customers, spreading economic growth to rural areas and providing financial inclusion for all of India's citizens. Report Coverage The implementation of the Tata Consultancy Services (TCS) BaNCS Core Banking at the State Bank of India (SBI) and its affiliate banks represents the largest centralized core system implementaion ever undertaken...

Words: 4047 - Pages: 17

Premium Essay

Comparative Study of Hr Policies and Practices of Indian It Sector: an Analysis of Tcs, Wipro, Cyberthink & Pitney Bowes

...Sector: An Analysis of TCS, WIPRO, Cyberthink & Pitney Bowes - Sunita Shukla, Dr. Akshat Dubey and Dr. Savita Singh Abstract: This article provides an comparative analysis of HR practices followed by high growth IT Industry. Four major IT companies wiz. Tata Consultancy Services (TCS), WIPRO Infotech, Cyberthink infotech Pvt. Ltd., Pitney Bowes Map info were selected for the purpose of the study. HR policies and practices of these four IT companies were compared on the different HR functions i.e. recruitment and selection, selection process, training and development, performance appraisal, employee benefits and compensation management system, to analyze whether these companies resemble or differ with each other when it comes to the application of these terms into practice. Key Words: Information Technology, HR policies and practices, recruitment and selection, selection process, training and development, performance appraisal, employee benefits and compensation management system Introduction: The Indian information technology (IT) industry has played a key role in putting India on the global map and is now envisioned to become a US$ 225 billion industry by 2020. Over the past decade, the Indian IT-BPO sector has become the country’s premier growth engine, crossing significant milestones in terms of revenue growth, employment generation and value creation, in addition to becoming the global brand ambassador for India. According to a research report published by...

Words: 2216 - Pages: 9

Premium Essay

Research Methods In Computer Science

...A Report On “RESEARCH METHODS IN COMPUTER SCIENCE” Submitted by Nitish Ashok Shinde (5210) ME Comp- I 2nd shift Introduction Computer Science has proved its importance in various domains of science like natural sciences, social sciences, humanities and cultural science [1]. Computer science (CS) characterized as an empirical discipline, in which each new program can be seen as an experiment, the structure and behavior of which can be studied [2]. The term Information and Communication Technology (ICT) is analogous to Information Technology, but it stresses more on role of technologies like telecommunications, computers, software's, etc, which enable users to access, store, and manipulate information [3]. Research methods...

Words: 834 - Pages: 4

Free Essay

Sdffewdfs

...1. Ramada Demonstrates Its Personal Best In 1996 the latest D. K. Shifflet survey of customer satisfaction in the hospitality industry showed mid-tier hotels continuing their downward trend in perceived customer service, reflected by more and more respondents giving ratings on customer service in the 7 or lower range on Shifflet’s 10-point scale. While Ramada’s satisfaction rates held steady, “It was only a matter of time before we experienced the problem,” says Tim Pigsley, director of operations for Ramada Franchise Systems (RFS). Shifflet research highlighted three critical areas for study that could influence customer satisfaction: hiring (finding the best people to deliver Ramada’s brand of exceptional service), training (giving employees the tools to deliver exceptional service), and motivation (providing the impetus for Ramada employees to deliver exceptional service). Unlike some of its competitors, RFS is a totally franchised system. In such an environment, not only must headquarters contend with the variable human factor of all service operations, but additionally, RFS must contend with differing “exceptional service” standards among owners of the nearly 900 Ramada properties. “Due to the franchised system of property management, we needed for each management team and each employee to be committed to the change—to buy in to any new program—whatever shape it would take,” explains Pigsley. “We wanted to learn and borrow from the best so we started with Disney. In...

Words: 8961 - Pages: 36

Free Essay

Identifying Tctotmtks Variables Using Science Process Skill and Circling Method to Answer Section B Questions for Science Year 5

...21 August 2008. Acknowledgement I would like to thank the headmistress of SK Kota Masai 2, Puan Rosyati Binti Jani for giving me the permission and encouragement to conduct this study. I also would like to appreciate Mr. Rodzuan B. Raziki and Mr. Calen Woi for their moral support. A special thank to the pupils of 5A3 and 5A4 for their involvement in this study. Without their cooperation and the grace of god, this research won’t be successful. 1 Abstract This research was carried out to assist the pupils in answering section B Science Year 5 questions using TCTOTMTKS method. The objective of study was to identify TCTCTMTKS variables using science process skill and circle method. 98 respondents were involved in this study. Respondents are from 5A3 and 5A4 pupils were selected from 7 classes. Early observations had been carried out through exercises in classrooms. Through the observations, it was seen that the students were having difficulty in identifying variables from the experiment and unable to answer the following questions. Thus, this research focuses on how to identify to change, to observe, to measure and to keep the same variables by using science process skill and circling method. Pre-test and post-test were used to assess respondent achievement concurrently with some exercises. 98% of respondents show their understanding and positive attitude towards participating in all the activities carried out in the lessons. Post test result clearly shown that more...

Words: 3619 - Pages: 15

Premium Essay

Inventory

...PROJECT REPORT ON “SECURITY ANALYSIS AND PORTFOLI MANAGEMENT” CONDUCTED AT “Indiabulls Financial Service Limited” A dissertation submitted to the OSMANIA UNIVERSITY, Hyderabad in the partial Fulfillment for the award of the degree of “MASTER OF BUSINESS ADMINISTRATION” BY D.GANGADEVI (1313-10-672-042) UNDER THE GUIDANCE OF Mr.Manohar( Prof. ) MATRUSRI INSTITUTE OF PG STUDIES ( AFFILIATED TO OSMANIA UNIVERSITY,HYD) SAIDABAD, HYDERABAD 500079. 2010-2012. ACKNOWLEDGEMENT With profound esteem and affection, I recall the favours I have gained from my teachers, parents and all who co-operated with me in the course of the completion of this dissertation. I wish to express my deep sense of gratitude to Mr.VINOD KUMAR BRANCH MANAGER of Indiabulls Financial Limited for the opportunity to go through with my dissertation in his organization and to Mr.K.RAMESH CHENDRA, who has guided me in the organization with lots of advises, corrections and personal care. Lastly, I owe my special thanks to all my faculty members, friends and laity who co-operated with me in completion of this dissertation. ...

Words: 14791 - Pages: 60

Premium Essay

Towards an Integrated Model of Customer Service Skills and Customer Loyalty Mobile

...129 other documents To copy this document: permissions@emeraldinsight.com This document has been downloaded 404 times. Access to this document was granted through an Emerald subscription provided by GERMAN JORDANIAN UNIVERSITY For Authors: If you would like to write for this, or any other Emerald publication, then please use our Emerald for Authors service. Information about how to choose which publication to write for and submission guidelines are available for all. Additional help for authors is available for Emerald subscribers. Please visit www.emeraldinsight.com/authors for more information. About Emerald www.emeraldinsight.com With over forty years' experience, Emerald Group Publishing is a leading independent publisher of global research with impact in business, society, public policy and education. In total, Emerald publishes over 275 journals and more than 130 book series, as well as an extensive range of online products and services. Emerald is both COUNTER 3 and TRANSFER compliant. The organization is a partner of the Committee on Publication Ethics (COPE) and also works with Portico and the LOCKSS...

Words: 15964 - Pages: 64