...Cosmetology Department: a recommendation report Prepared by: Erika Saylor cosmetology aide, gateway technical college Salon Software Upgrade for Cosmetology Department: a recommendation report Prepared by: Erika Saylor cosmetology aide, gateway technical college 2015 2015 Salon Software Upgrade for Cosmetology Department: Prepared for: Terry Simmons, Dean of Service Occupations Gateway Technical College Prepared by: Erika Saylor, Cosmetology Departmental Aide Gateway Technical College April 7, 2015 Table of Contents Summary iii Introduction iv Purpose iv Scope iv Salon Software iv Background v Software Reviews vi Criteria vi SuperSalon Software viii Student Course Completion Management viii Time-clock Tracking & Reporting viii Client Management viii Appointment Scheduling viii Gift Certificates & Cards ix Retail & Inventory Barcode Management ix Point-of-Sale ix Online Software Backup ix Price ix GuestVision Software x Student Course Completion Management x Time-clock Tracking & Reporting x Client Management x Appointment Scheduling x Salon Management Reports x Gift Certificates & Cards xi Retail & Inventory Barcode Management xi Point-of-Sale xi Online Software Backup xi Pricing xi Millennium Software xii Student Course Completion Management xii Time-clock Tracking & Reporting...
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...BASIC RETAIL PRINCIPLES Category Management The principles outlined in the category management section are based on many years experience in retailing and proven fundamentals. They are presented in a format to encourage you the retailer to work on these principles within your business. By the very nature of retailing, markets and customers will change over time. Retailers must understand and mange this information through category management. Due to the limited amount of time available in the review, the principles will be limited in there scope to generic retail principles. Managing your retail business through category management improves your knowledge and ability to react quicker to the customer’s wants and needs. As a retail owner you need to have at least 15 categories based on product groupings within your store. You can also break down each category into sub categories for further analysis. The categories that you establish will be the basis of ongoing management across key performance indicators (KPI’s) that you want to manage within your business. The categories you chose should be based on product types or groupings. If you are in food for example your categories would be your menu offer for example: sandwiches, cold drinks, coffee, cakes, salads, donuts. If you are in home wares categories like: gadgets, dinnerware, saucepans, kitchen ware, and glass ware are some examples. How good is your collection of data? To collect information on categories you need to...
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...COMMERCE & MANAGEMENT www.abhinavjournal.com CHANGE THE GAME: A NEW MANTRA FOR FUTURE SUCCESS IN RETAIL INDUSTRY? A CASE STUDY OF TESCO’S SUCCESS IN KOREAN RETAIL INDUSTRY Dipanjay Bhalerao Assistant Professor, Indira Institute of Management, Pune Email: dipanjay.bhalerao@indiraiimp.edu.in INTRODUCTION Today’s exponentially growing retail market of around USD 15 trillion (2011) is worth watching as lots of new practices and strategies are being adopted by the retailers around the world. Today there is an increasing need for every giant company to look for the emerging economies for growth. But in that growth pursuit are they slipping from the home grounds or the established markets! Also when the retail company enters into new established markets for expansion, they need to do something innovative which also suits those markets. So what should the retailers do to balance the growth of the established & emerging economies for the expansion! What provokes this thought is Tesco’s rare success in the Korean market. Why to call it rare! As Korea is the retail market where the Retail Giants like Carrefour had bowed to the knees in the battle of retail with the Korean retailer E- Mart, Lotte, the Market Retailer of Korea. Knowing such a market back ground Tesco did something, which stormed the market & brought Tesco into the big league of Korea. Before going into what Tesco did, let’s learn about Tesco and the Korean retail battle ground in light of the global retail scenario...
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... Executive Summary The ANZ Bank has an organisational structure which is divided into geographic location. The focus of this report is on the Australian Division and The Retail Distribution Functional Area. All functional areas within any business are support by a number of business processes. One business process which supports ANZ’s Retail Distribution functional area is Retail Lending. This particular business process plays a big part in creating revenue and ensuring that any risks in lending are kept to a minimum. Management and sales staff within Retail Lending use two types of Information Systems (IS), Hogan and Seibel Customer Relationship Management (CRM). It is these IS which allow ANZ to create their revenue and ensure the appropriate risk assessment is being use. Information Systems are used in all types on businesses globally; they add value to the organisation and also to the customers. Table of Contents Executive Summary 2 1. Introduction 4 2. Retail Distribution – Functional Area 4 2.1. Business Process 4 3. Customer Information System – CSC HOGAN Systems 5 3.1. Supporting Business Process 5 3.2. Value Add 5 3.3. Inputs, Outputs and Feedback 5 3.4. Requirements 5 4. Customer Relationship Management System - SEIBEL 5 4.1. Supporting Business Process 6 4.2. Value Add 6 4.3. Inputs, Outputs and Feedback 6 4.4. Requirements 6 5. Conclusion 6 References...
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...SOLUTIONS TO INTERNET ASSIGNMENTS Chapter 1 1. There are numerous Internet sites that contain accounting information. Following are some suggested sites: • The CICA's website (www.cica.ca) contains extensive information on the organization's activities. For example, it contains the entire report of the Special Committee on Assurance Services and a listing of the current status of all outstanding exposure drafts. • The Rutger's Accounting Web's Accounting Resources on the Internet (www.rutgers..edu/Accounting/raw/) contains numerous links, including professional organizations, accounting journals, and education sites. • The Association of Certified Fraud Examiners (www.acfe.org) website contains extensive information on the Association’s certification as Certified Fraud Examiners (CFE). • The Institute of Internal Auditors (www.theiia.org) website contains detailed information on internal auditing. • The International Federation of Accountants (www.ifac.org) website provides detailed information on international accounting and auditing standards. • The SEC’s Edgar Web site (www.sec.gov) contains all filings by public companies with the SEC. It also contains information on other activities by the SEC. • The major public accounting firms and many smaller firms also maintain good informative websites. 2. The Special Committee on Assurance Services proposed a number of assurance services that offer significant opportunities for increased revenues for auditors...
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...Australian Consumer Trends ACRS Secondary Research Report 2010 The information contained in this report remains the property of The Australian Centre for Retail Studies and may not be reproduced without the permission of the Executive Director. Although every effort has been made to ensure the information contained in this report is correct, the ACRS assumes no responsibility for its accuracy, reliability, nor does it necessarily endorse the organisations listed herein. Contact: The Australian Centre for Retail Studies (ACRS) Level 6, Building S 26 Sir John Monash Drive Caulfield East VIC 3145 Australia Tel: (03) 9903 2455 Fax: (03) 9903 2099 Email: acrs@buseco.monash.edu.au Website: www.buseco.monash.edu.au/centres/acrs Front Page: Dreamstime Photography The information contained in this report remains the property of The Australian Centre for Foreword The Australian Consumer Trends Report We are pleased to introduce to you the 2010 update of our Australian Consumer Trends report series. In order to understand consumer behaviour, it is crucial for retailers to monitor the major trends, dynamics and competitive forces. Consumer trends largely define the context within which retail organisations function and, as such, are key drivers of the market. The report is structured around six key trends – value, busy, green, local, bored, and digital. Each section discusses the various drivers underpinning each trend, as well as the implications these present...
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...Retail Project Manager Main Scope of Duties and Responsibilities: Manage & Maintain the Retail Project Plan to ensure key deliverables are delivered on time, within budget and meet GIB quality standards * Manage and maintain Retail Microsoft Project Plans ensuring weekly updates are applied in a timely manner * Attend weekly planning meetings & provide status reports & minutes, provide early warnings of potential delays & mitigation plans, escalate issues requiring management direction * Assist resource planning, estimation of effort & assigment of tasks * Track Key dependencies with other GIB departments & vendors ensuring timely delivery * Manage & maintain Retail Issues Log and escalate to management, as required * Manage & maintain Retail Risk Log & Mitigation Plans, update management, as required * Coordinate with ITPMO to ensure accurate reporting of deliverables between Retail & IT * Attend weekly meeting with EPMO, document actions & follow up to resolve issues * Attend vendor & GIB project planning & strategies workshops, as required * Collate project deliverables, perform quality checks & file in appropriate project directories, ensure hard copies filed in project library, as required * Assist the Change Management process for MSP changes, System & Process changes * Assist planning, monitoring & reporting of User Acceptance Testing * Support planning...
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...& Insurance Submission of Internship Report Topics Proposal Submitted To: Mr. Aftab Uddin Mahmud Chowdhury Lecturer Department Of Banking & Insurance University of Dhaka Submitted By: Md. Tanvir Hasan ID: 15-088 Department of Banking & Insurance (15th Batch) Faculty of Business Studies University of Dhaka Date of Submission: 21/01/2013 January 21, 2013 Aftab Uddin Mahmud Chowdhury Lecturer Department of Banking & Insurance University of Dhaka. Sub: Submission of the Topics proposal of Internship Report. Dear Sir, At first accept my heartiest honor. I am Md. Tanvir Hasan (ID: 15-088), student of Department of Banking and Insurance. You have assigned me to select some topics for the report of our internship program. Here are my internship report’s topics that I have submitted to you. Consequently, I am transmitting these topics of the report to your very concern. Hopefully, you will assign me one of the topics so that I can start preparing the report. In case of any further clarification or elaboration regarding these topics I would welcome the opportunity to consult with you. Sincerely yours, ____________ Md. Tanvir Hasan ID: 15-088 Department of Banking & Insurance University of Dhaka Selected Topics for Internship Report: Topic 1: Foreign Exchange Mechanism of Mercantile Bank limited. Objective of the Report General Objective...
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...RETAIL FOOD GROUP is a leading Australian retail food brand manager, franchisor and wholesale coffee roaster. It designs, develops and manages franchise systems and is the intellectual property owner and manager of the following retail and coffee brands: Donut King, Michel’s Patisserie, Brumby’s Bakery, Esquires Coffee Houses, bb’s cafe, Evil Child, Roasted Addiqtion and Barista’s Choice. For the 6th consecutive year since Listing (in June 2006), Retail Food Group continued to deliver enhanced performance and record outcomes for stakeholders. NPAT and EPS 6 year cumulative annual growth rates (cagr) of 35.8% and 24.2% respectively, reinforces Retail Food Group as an enterprise with franchise systems, business model and revenue streams capable of significant growth. NPAT Core NPAT EPS (Basic) 30 30 25 25 20 20 15 15 10 DPS 10 5 0 5 FY07 FY08 FY09 FY10 FY11 ($m) Revenue 140 FY10 FY11 0 ($m) FY07 FY08 FY09 FY10 FY11 FY08 FY09 FY10 FY11 (cents) Net Operating Cashflows Adj. Revenue 120 25 80 20 60 15 40 Net Debt Reduction 30 100 (cents) 10 20 0 5 FY07 FY08 FY09 FY10 FY11 ($m) FY10 FY11 0 ($m) FY07 FY08 FY09 FY10 FY11 ($m) Outlets Network Sales 700 600 1200 500 1000 400 800 300 600 200 400 100 200 0 FY07 FY08 FY09 FY10 FY11 ($m) 0 FY07 FY08 FY09 FY10 FY11 FY10 FY11 ($m) ...
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...Kudler foods IT/ administration Communications, Email, Storage, Web, Corporate SAP ERP SW All stores Main server at the La Jolla main office Retail Enterprise Management System (REMS) Assists the company with ledgers, Accounts, Point of sale reports, cash flow analysis, and more Accounting Assists the company with ledgers, Accounts, Point of sale reports, cash flow analysis, and more Administration, Finance and Accounting, Sales and Marketing, Human Resources, Operations, IT A modular and scalable Retail management system maintained by Smith Consulting Biometric time system Fingerprint identifier used by employee’s to clock in and out Each day Finance and Accounting Identifies and Records employee’s time worked General Accounting, Human resources, A first run of the payroll system is used to detect errors in the employee record a second run is the used to review changes NCR RealPOS 82XRT Terminals with scanners, cash draws, touch screens and printers Retail Point of sale Retail Enterprise Management System/ General Ledger Captures and reports all retail sales Dell Vostro22" screensi3 Processor 3.3 GHz4 GB RAMWindows 7500 GB HD 7200 RPMCD/RW drive802.11n Corporate management and administration computers Corporate and administration Assist corporate management and administration with communication and track and report daily analysis. Main Server, REMS, NAS 10 TB Back-up for main server Main server La Jolla location Back up for main server Main server ...
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...2013 ANNUAL REPORT NAME OF ENTITY Super Retail Group Limited ABN OR EQUIVALENT COMPANY REFERENCE ABN 81 108 676 204 REGISTERED OFFICE 751 Gympie Road LAWNTON QLD 4501 Telephone (07) 3482 7900 Facsimile (07) 3205 8522 SHARE REGISTRY Link Market Services Level 12, 680 George Street SYDNEY NSW 2000 BANKERS Australia and New Zealand Banking Group Limited Commonwealth Bank of Australia HSBC National Australia Bank AUDITORS PricewaterhouseCoopers SOLICITORS Mallesons Stephen Jaques STOCK EXCHANGE LISTING Super Retail Group Limited shares are quoted on the Australian Securities Exchange WEBSITE www.superretailgroup.com THE ANNUAL GENERAL MEETING The Annual General Meeting of the Shareholders of Super Retail Group Limited will be held at Kedron Wavell Services Club, Long Tan Room, 375 Hamilton Road, Chermside South, Queensland on Wednesday, 23 October 2013 at 11.30 am. CONTENTS CHAIRMAN AND MANAGING DIRECTOR’S REPORT ... 3 CORPORATE GOVERNANCE STATEMENT ..................... 5 ANNUAL REPORT ........................................................... 11 DIRECTORS’ REPORT ...................................................... 12 COMPREHENSIVE INCOME STATEMENT ...................... 34 STATEMENT OF FINANCIAL POSITION ......................... 35 STATEMENT OF CHANGES IN EQUITY .......................... 36 STATEMENT OF CASH FLOWS ....................................... 37 NOTES TO THE FINANCIAL STATEMENTS ..................... 38 DIRECTORS’ DECLARATION .............................
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...OF MARKETING AND MANAGEMENT REVIEW Vol.1 Issue 1, SEPTEMBER 2012, ISSN 2319-2836 GROWTH AND CHALLENGES OF RETAIL INDUSTRY IN INDIA: AN ANALYSIS SUNITA SIKRI & Ms. DIPTI WADHWA Assistant Professor M.L.N College Yamuna Nagar-Haryana ABSTRACT The Indian Retail Industry is the fifth largest in the world. Comprising of organized and unorganized sectors, Indian retail industry is one of the fastest growing industries in India, especially over the last few years. Though initially the retail industry in India was mostly unorganized, however with the change of taste and preferences of consumers, the Industry is getting more popular these days and getting organized as well. The Indian Retail Industry is expected to grow from US$330 billion in 2007 to US$640 billion by 2015. According to the 10th Annual Global Retail Development Index (GRDI) of A.T. Kearney, India is having a very strong growth fundamental base that’s why it’s the perfect time to enter into Indian Retail Market. Indian Retail Market accounts for 22% of country’s GDP and it contributes to 8% of the total employment. The total retail spending is estimated to double in the next five years. Of this, organized retail –currently growing at a CAGR of 22%- is estimated to be 21% of total expenditure. The unorganized retail sector is expected to grow at about 10% per annum with sales expected to rise from $309 billion in 2006-07 to $496 billion in 2011-12. This paper focused on changing face of Retail Industry, organized...
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...Minor Assignment Report Introduction The following report will examine the 4 elements of the marketing mix and their relevance and importance within the retail petroleum industry. The marketing mix elements are often referred to as the 4 p’s of marketing and are product, price, promotion and place (Solomon, et al. 2011, p. 21). These 4 elements are the building blocks of an effective marketing strategy and are useful in gaining an understanding of marketing in the retail petroleum industry. This report will deal with each of these elements individually and discuss how the macro and micro environments of the retail petroleum industry in Australia affect the way marketers approach these 4 elements. Reference will be made to texts, industry reports, and an internet news article. These references will help to provide a complete understanding of the implications of the marketing mix on this industry. Product A product is ‘a tangible good, service or idea that satisfies consumer or business customer needs through the exchange process’ (Solomon, et al. 2011, p. 11). Products can be referred to as having three levels. These levels are the actual, the core and the augmented product (Solomon, et al. 2011, p. 22). An actual product is the tangible good or service that delivers the desired benefit to a customer. In the retail petroleum industry we have a number of actual products that are offered to customers. Firstly, there is petrol and diesel, as well as related products...
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...of a comprehensive Retail Enterprise Management System. Smith Systems Consulting had been selected for the contract. The analysis from Smith system recommended a scalable, modular Retail Management System was purchased, installed and determined to be a superior fit for Kudlers’ retail stores. Key Features “The key benefit of enterprise system is data integration. Integration enables the sharing or exchange of data” (Turban, Volonino, & Sipior, 2011, Chapter 10). They key feature that will come with Retail Enterprise Management System are general ledger module; accounts payable module; point of sales module; bank reconciliation module; asset management and accounting; and security. These modules provides account charts, detail transaction which can be itemizes down into specific categories. Financial reporting is extremely important; these reports are needed balance sheets, income statement, and cash flow, tread analysis. Kudler Fine Foods would even have the option to pull a store comparison report. Determine each department budget, along with sales, inventory which are listed as non-financial accounts. When it comes to purchasing large amounts of specific food items internationally, that would require penalty of paperwork and meeting the requirements. Through retail enterprise management system, the accounts payable module addresses the concerns with international purchases; thus this saves time. Core Technology Retail enterprise management system would provide...
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...* Step one: Identify Potential Red Flags After analyzing Wal-Mart’s annual report for 2010, attention has been brought to several items that require closer examination. A common “red flag” to questionable accounting has been found within Wal-Mart’s statement of cash flows and income statement. There is an increasing gap between the company’s reported income and the cash flow from operating activities. In the year 2008 reported income and cash flow from operating activities differed by $484 million. However the difference increased a considerable $2,249 and $4,183 billion in the years 2009 and 2010 respectively. This increasing gap is a significant warning sign that the company may be changing accrual estimates. Another factor to consider when analyzing Wal-Mart’s financial position is the firm’s uncertain tax position. At the current time, Wal-Mart has $1.0 billion of unrecognized tax benefits related to continuing operations. However note 8 of the consolidated financial statements observe, “During the next 12 months, it is reasonably possible that tax audit resolutions could reduce unrecognized tax benefits by between $350 million and $500 million, either because the tax positions are sustained on audit or because the company agrees to their disallowance.” The company also states that any change should not have a significant change on financial position; however in my opinion an investor should not over look this red flag. * Step two: Identify Principal Accounting...
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