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Review Questions 1-10 Page 277

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1. Explain the concept of human-computer interaction (HCI).
Human-computer interaction describes the relationship between computers and people who use them to perform business-related tasks. HCI concepts apply to everything from a PC desktop to the main menu for a global network. HCI includes all the communications and instructions necessary to enter input to the system and to obtain output in the form of screen displays or printed reports.

2. Explain the concept of a GUI and a switchboard. How does a GUI design differ from a character-based screen design?
A GUI uses graphical objects and techniques. A well-designed GUI helps users learn and use a system effectively. Now that GUIs have become universal in application packages, users expect in-house software also to have GUIs. Unlike a character-based screen design, a GUI combines process control and data entry. A switchboard is an opening screen that introduces an application and allows users to view the main options. A switchboard contains command buttons that enable users to navigate the system and select tasks.

3. Describe seven principles for a user-centered interface design.
Seven principles for a user-centered design are: · Understand the Business · Maximize Graphical Effectiveness · Think Like a User · Use Models and Prototypes · Focus on Usability · Invite Feedback · Document Everything 4. Describe six types of user interface controls, and provide an example of how you could use each type in a data entry screen.
Controls can include menu bars, toolbars, dialog boxes, text boxes, toggle buttons, list boxes, scroll bars, drop-down list boxes, option buttons, check boxes, command buttons, and calendar controls, among others. Controls can be used as follows: · Menu bar: The main menu options display at the top of the screen in a menu bar. Some software

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