...Technology Offshore Outsourcing Plan for Riordan Harry Alston, Jason Breedlove, Habeeb Rahman CIS/568 July 29, 2012 James Linn Riordan manufacturing has placed a service request for all manufacturing locations to gain an overview about all existing software applications in finance and accounting, sales and marketing, human resources, operations, legal and information technology. All the subjects within the organization are using various business systems of which each of them represents change in process. The organization is in a rush to identify what is needed to make effective improvements in those subjects. This plan is going to serve as a turning point to improve systems in the various departments. Sales and Marketing The finance/accounting and sales/ marketing team at Riordan Manufacturing has both hard copy and electronic copies of paperwork from various ages. They also have many databases as well. The plan is to consolidate everything into a better streamlined electronic storage system. The systems that the company plans to consolidate and track are past sales files of marketing research, marketing plans, design awards, database production records, gain and loss statements by item, group marketing, budget marketing and budget anticipated results. Riordan also has a two year plan setup to reach the $50 million in revenue mark. This is slated...
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...Introduction Riordan Manufacturing has placed a service request for all manufacturing locations to gain an overview about all existing software applications in Finance & Accounting, Sales & Marketing, Human Resources, Operations, Legal and Information Technology. All the listed areas within the organization are using various business systems of which each of them represents challenges. The organization is in an urgent need to identify what is needed to improve effectiveness in those areas. This summary is going to serve as a platform to implement systems in the various departments. Finance and Accounting Sales and Marketing The Sales and Marketing team at Riordan Manufacturing has both hard copy and electronic copies of paperwork from various ages. They also have many databases as well. The plan is to consolidate everything into a more convenient electronic storage system. The systems that the company plans to consolidate and track are: Historic Sales Files of Past Marketing Research, Marketing Plans and design awards Sales Database Production Records Profit and Loss Statements by Item and Group Marketing Budget Marketing Budget Anticipated Results Riordan also has a 2-year plan setup to reach the $50 Million in revenue mark. This is slated to occur by the 2006 year. This program is setup in three parts: Strategic sales objectives with corresponding financial goals and roll-out schedules Tactics by marketing mix, timing, and relationship to strategic sales objectives Customer...
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...Service Request (SR-rm-022) BSA 375 30 July 2015 Service Request SR-rm-022 Section 1 Background Information Riordan Manufacturing is a global plastics manufacturer with facilities located worldwide, with a research and development department located in San Jose California. Riordan Manufacturing has produced a yearly earning forty-six million dollars. Riordan Industries, which is the sole owner of Riordan Manufacturing, is a Fortune 1000 enterprise with revenues reaching over the amount of one-billion dollars. It is highly important to use methods of integrating new systems into Riordan Manufacturing. The method of System Development Life Cycle (SDLC) is a great way to understand the problem, analyze the problem, design the solution, and implement the project. Riordan Manufacturing must revamp its out of date Information Systems, not only in the Human Resource section but in all other sections as well, in order to meet current industry standards, increase efficiency, lower overhead, increase worker productivity and many other factors which will add tremendous value to the company. These values are both tangible and intangible values that cannot be measured by a dollar value alone. This update is in accordance to Service Request SR-rm-022. The most efficient way to update the Human Resource Department would have to include hardware and software that...
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...Riordan Manufacturing Systems Analysis and Recommendations BSA 502 February 21, 2011 Donn Leiske Riordan Manufacturing: Systems Analysis and Recommendations Riordan Manufacturing has been an industry-leader since 1992 in the design and manufacturing of plastic injection molding. Riordan is renowned for its excellence in the research and development of innovative plastic designs and products (i.e. plastic bottles, fans, heart valves, medical stents and custom plastic parts). With its state-of-the art design capabilities, Riordan distinguishes itself by striving to achieve and set the standard by which other plastics manufacturing companies are modeled (Apollo Group, Inc., 2004). Capitalizing upon its reputation as a world-class solution provider, Riordan applies Six Sigma principles and ISO 9000 standards to ensure they are supplying their customers with the highest quality solutions possible. Riordan’s goal is to maintain long-term relationships with its customers and make this relationship non-challenging and profitable for all concerned. In addition to Riordan’s customer focus approach to conducting business, Riordan also works hard to provide an innovative and team-oriented work place in which its employees can thrive (Apollo Group, Inc., 2006). Riordan Manufacturing, founded by Dr. Michael Riordan, employs a diverse workforce of 550 employees throughout four worldwide locations which include, Riordan’s Corporate Headquarters located in San Jose, CA whose primary...
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...Corporate Compliance Plan Katrina Le`Vere University of Phoenix LAW 531 February 28, 2012 Riordan Manufacturing Legal Issues Riordan Manufacturing is a global plastic manufacturing company located in San Jose, California. The company employs more than 500 people producing plastic beverage containers, custom plastic parts, and plastic fans. Riordan’s major customers are the Department of Defense, beverage makers, manufacturers of automotive parts, aircraft, boilers, and appliances. Success has been a trademark of the company until a recent early termination of the vice president in the Sales and Marketing Department. The incident exposed legal issues the Riordan Board of Directors must immediately address to minimize the legal liabilities and ensure these situations never happen again. The legal issues began with the vice president of Sale and Marketing, Jill Baker, who received an employment termination effective immediately after working five years for the company. The company security guard escorted her off the premises. Jill gave documents to Jim Smith, a former Riordan employee who is currently an employee with a competitor. Jill had made sexual advances toward Jim and he decided to blackmail her unless she provided him with Riordan internal documents. Jill Baker is suing Riordan Manufacturing for wrongful termination. Prior to her termination she received an educational assistance payment of 50,000 dollars from the company that paid for her Master’s in Business...
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...interacting with users, I would highlight the point that this investigation is not about a problem that Riordan Manufacturing has, but rather the additional capability that the company would like to have. This would help employees to not focus on desirable new features and enhancements rather than on current system limitations. Instead of focusing on difficulties, I would question users about additional capability they would like to have. Using this approach, I hope to highlight ways to improve the user’s job, get a better understanding of operations, and build better, more positive relationships with users. INFORMATION-GATHERING TECHNIQUES A. Analyze Organization charts. This would give me a fair understanding of how the department functions and identify individuals I might want to interview, keeping in mind that organization charts show formal reporting relationships but not the informal alignment of a group, which also is important. B. Conduct Interviews The primary method of obtaining information during the preliminary investigation is the interview. The interviewing process would consist of these seven steps for each interview: 1. Determine the people to interview. 2. Establish objectives for the interview. 3. Develop interview questions. 4. Prepare for the interview. 5. Conduct the interview. 6. Document the interview. 7. Evaluate the interview. C. Document Review...
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...System Analysis for Riordan Manufacturing’s Human Resources Department Kelly Beckwith University of Phoenix, Online Table of Contents Abstract ………………………………………………………………………………………… 3 Introduction ……………………………………………………………………………………. 4 Scope and Goals ………………………………………………………………………………… 4 Supporting Measures …………………………………………………………………………. 5 System Requirements …………………………………………………………………………. 7 Application Architecture and Process Design …………………………………………………. 9 Data Flow and Protection ………………………………………………………………………. 10 Data Flow Chart ………………………………………………………………………………. 10 Flow of Data Chart ………………………………………………………………………….…. 11 Implementation Process ………………………………………………………………………… 12 Human Resource Organizational Chart ………………………………………………………… 12 Conclusion ……………………………………………………………………………………… 14 Resources ………………………………………………………………………………………. 16 Abstract Designing a new system for Riordan Manufacturing’s Human Resources Department is a crucial and important part of Riordan efforts to evolve with new technology. The company has asked that installation of their new system occur within six months. The current Human Resources Information Systems (HRIS) is outdated by over 10 years. Allowing an outside company to implement a new system will save Riordan Manufacturing time and money, and allowing completion of the project in the time allowed. Combining all of the systems used by Riordan’s human resources staff will allow easier access for all. ...
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...Problem Solution: Riordan Manufacturing Employee motivation is an issue that does not discriminate (UoP, 2008). “Motivation is the willingness to exert effort in a particular way” (Dreher & Dougherty, 2001, p.28). Two theories can be reviewed when examining motivation. The first is expectancy theory. Expectancy theory holds that people are motivated to behave in ways that produce desired combinations of expected outcomes (Kreitner & Kinicki, 2004). Vroom’s expectancy theory is a mathematical model that looks at motivation. Employee motivation is influenced by expectation. If I get a raise at the end of the year for all my hard work I will work harder next year. If I work hard and don’t get a raise then my effort level will decrease. Porter & Lawler’s extension expectancy model identified people’s valences and expectancies and how effort connected to performance. “Valence refers to the positive or negative value people place on outcomes’ (Kreitner & Kinicki, 2004, p. 300). This theory showed that job satisfaction was directly linked with how employees perceived their reward. Employees will alter their mind-sets only if they see the point of the change and agree with it – at least enough to give it a try (Lawson & Price, 2003). The second theory is equity theory. “Equity theory is a model that explains how people strive for fairness and justice in social exchanges or give-and-take relationships” (Kreitner & Kinicki, 2004, p. 290). Adam’s equity theory of motivation looks at inputs...
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...Corporate Compliance Plan: Riordan Manufacturing Law/531 Charles Cook February 21, 2011 Corporate Compliance Plan: Riordan Manufacturing Riordan Manufacturing Inc.(RM Inc.), established in 1991 by Dr. Riordan, developed quickly as a leader within Research and Development (R&D) and sales of plastic products. Clients, such as the Department of Defense, automotive segment manufacturers, multi-commerce transportation, and packaging plants. RM Inc. is competitive in multiple countries within the plastic mold industries. This positing within foreign customers leads the way for RM Inc. to expand across the boarders and develop further on many levels. To remain a respected leader within the multiple industries a strong corporate compliance plan is necessary. Prevention and management guidelines To ensure Riordan Manufacturing remains both ethical and on the right side of the law, preventative measures taken by all employees of RM, Inc. shall keep everyone accountable. Additionally, compliance with both federal and state regulations and foreign standards are imperative to follow. The focus of the compliance plan will demonstrate the commitment to compliance, along with laying down the required standards and the practices exceeding legal obligations. The company will adopt a proactive role in compliance issues to protect Riordan's interests, employees, environment, and the stakeholders. A compliance culture is likely to result in a higher level of compliance performance...
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...Riordan Manufacturing Enterprise Resource Plan BSA 400 June 18, 2012 John Shrewsbury Riordan Manufacturing Enterprise Resource Plan Riordan products are manufactured to the highest quality standard that have satisfied customers since 1991, and was founded by a chemist name Dr Riordan. Currently Riordan Manufactures headquarters are located in San Jose, California with three plants that are located in Albany, Ga., Pontiac, MI., and Hangzhouz, China. Each plant is responsible for different production lines. The R & D department which is located at headquarters is responsible for the research of medical equipment. Albany, Ga. Plant is responsible for the production of plastic bottles. Pontiac, MI. is responsible for the production of custom plastic fabrication. Hangzhouz, China is responsible for the production of electric fans. With each plant having a different inventory and a different production line, Hugh McCauley, COO, and Mark Neitzel, VP Operations submitted a service request for an Enterprise Resource Plan so that all information that is generated throughout the different locations integrated into one computer system. With this service request, it would allow visibility of all raw materials, and finished product inventory. Statement of Scope and Goals Project Overview Riordan Manufacturing desires a new ERP (enterprise resource planning) system to replace the existing computer systems. The COO, Hugh McCauley, and by the VP of Operations, Mark Neitzel requested...
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...Service Request Riordan Manufacturing Student BSA 375 May 26, 2013 Instructor Service Request Riordan Manufacturing Riordan Manufacturing is a global manufacturer of plastics founded in 1991 by Dr. Riordan. Dr. Riordan started Riordan Plastics to satisfy commercial applications for his medical patients using the processed polymers developed under his several patents. Now a global plastics manufacturer, Riordan Manufacturing employs 550 people and the annual earnings are projected around $46 million. The company’s global operations include the corporate headquarters in San Jose California, the Plastic Bottles Facility in Albany Georgia, the Custom Plastics location in Pontiac, Michigan, and the Electric Fan Facility located in Hangzhou, China. The COO of Riordan Manufacturing, Hugh McCauley has initiated a service request. This request is labeled SR-rm-022. The purpose of this request is to integrate a variety of the human resource tools into a single application. This document is to addresses the planning and analysis phase of a service request. The request is to encompass all plant locations. Design methods will be established to meet this request, requirements will be collected, the project scope and feasibility will be recognized, the stakeholders will be identified, and key factors to guarantee success in gathering information will be clarified. Project Scope The project scope is for a new system for the human resource department. The new human resource systems...
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...Riordan Manufacturing Service Request SR-rm-022 (Section 1) Seth Stafford BSA/375 May 11, 2015 Todd Feuerherm Riordan Manufacturing Service Request SR-rm-022 Riordan Manufacturing was established in 1991 by Dr. Riordan. He started this company in San Jose, CA where currently the corporate office is and where the Research and Development Department is located. Riordan is a global plastics manufacturing company that is now employing 550 people. The annual revenues are 46 million and they have plants in Albany, GA, Pontiac, MI, and Hangzhou, China. The plant in Albany produces plastic beverage containers. The one in Pontiac products custom plastic parts and the one in China produces plastic fan parts. Riordan Manufacturing is a subsidiary of Riordan Industries, Inc a global plastics manufacturing company that is a Fortune 1000 enterprise with revenues that will exceed 1 billion (Apollo Group, 2011, 2013). The C.O.O. of Riordan Manufacturing Hugh McCauley has submitted a service request SR-RM-022 the goal to improve the human resources information system. This request will affect all plant locations throughout the company. Riordan wants the system to be state of the art and will take advantage of the newest technology out there. The expected results will define the business requirements needed to me this proposed enhancement. The overall objective is to create a detailed system and an aggressive project implementation plan that Riordan Manufacturing can plan to utilize...
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...Riordan Manufacturing - Outsourcing Plan Riordan Manufacturing, Inc. leads the industry in plastic injection molding. Riordan has six manufacturing locations in the United States, and one location in China. Riordan creates innovative plastic designs using state-of-the-art technologies that have earned them international acclaim. The various business entities of Riordan Manufacturing are using different Financial and Accounting applications and their incompatibility is causing many issues in the day to day operations of the company. In order to improve the productivity and efficiency of the business entities, Riordan management is considering outsourcing the Financial and Accounting Application for all the business entities. Outsourcing this application can provide specialized support, can increase the speed for a quick turnaround, and can reduce costs for maximized profits. This document provides the business context, implementation plan, performance measures and review of the costs and benefits of the proposed solution. Business Context Riordan Manufacturing has three operating entities, and a joint venture with their own Finance & Accounting Systems. These F&A systems are not compatible with each other, and they are from different vendors, and on different hardware and software platforms. Consolidated financial reports are generated monthly at the corporate office based on the input received from the business entities. Due to compatibility issues, Riordan is experiencing...
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...Running Head: Riordan Manufacturing SR-rm-004 Riordan Manufacturing Human Resources Information System By: Adrian O. University of Phoenix February 22, 2010 Abstract To identify, analyze and propose Riordan Manufacturing Human Resources (HR) Systems. In order for Riordan Manufacturing to be competitive in today’s market, it is necessary for the system to be updated. Utilizing a system development life-cycle (SDLC) methodology to analyze and create a project plan to update Riordan’s HR system. Following SDLCs structure and its categorizations, the five phases will be covered in this paper and they are the following: project planning, analysis, design, implementation, and support (Burd, et al, 2004). In addition, this paper will also tackle the different types of information gathering that is best for the success of the project. According to Burd, S.D, et al (Systems Analysis and Design in a Changing World, 2004), there are several methods of information gathering and most widely used, and they are the following: Review existing reports, forms, and procedure descriptions; Conduct interviews and discussions with users; Observe and document business processes; Build prototypes; Distribute and collect questionnaires; Conduct joint application development (JAD) sessions; Research vendor solutions. Company Background Founded by a professor of Chemistry in the year 1991, Dr. Riordan’s company initially a research and development and licensing of its existing patents, obtained...
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...Hugh McCauley, COO, has requested that the HR system be integrated into a single application. This proposal documents my approach to gathering requirements and scoping the HRIS. In the following weeks I will outline the approach for implementing the entire HR system. The aim of this proposal is to help Riordan deploy a new HRIS. The new, modern HR system will make sure that each location can have a high level of compatibility through a standardized operating system. They will begin to implement the new system in six months, and it will be operational by next year's second quarter. Riordan's HRIS system will be updated by a developing team, who will come up with a project plan and tell management what resources they need. To understand the project goal, the problem's domain and stakeholders must be identified. Interviewing different users will pinpoint particular problems in the system and begin to develop a possible solution. “Requirement elicitation must focus on the creation of requirements, not design activities, in order to adequately address users’ concerns and not just developer needs” (Christel & Kang, p. 18, 1992). Sometimes it is an indefinite goal to gather a problem's requirements, and it is possible that design language makes the unclear specifications unverifiable. The following techniques will be used to find specific user requirements. * Workshops- that facilitating meetings with many stakeholders. * Surveys – collecting information from...
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