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Role of Research in Marketing

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The Role of Research in Marketing

Product Design and Development
MKT / 593

September 22, 2014

The Role of Research in Marketing
Effective research is paramount in importance to ensuring a company’s product message connects with the appropriate audience. Marketing a product or service, whether it be to initially enter a market or to line extend an existing product or service involves capitalization. While no guarantees exist concerning the success of a product or service in the market, research serves to mitigate potential monetary and brand perception risks associated with taking a product or service to market.
Marketing research is defined as a systematic inquiry that provides information to guide marketing decisions (Cooper & Schindler, 2011). Success or failure of a product launch in a new market can often depend on how much a company knows about potential consumers within a targeted area. For example, Aztec Foods is a distributor of beef, chicken, pork, and turkey products with a national sales footprint in retail and foodservice operations. Due to escalating price points in the beef markets, poultry has become a cost-effective, competitive market with multiple companies attempting to capture market share utilizing various flavor profile niches. Many of the companies seeking to enter these markets are not doing business within their core consumer base or utilizing core capabilities, so volatility in terms of success or failure potential within this commodity is very high without market research. Utilizing the above example, Aztec Foods recently attempted to enter the poultry market by isolating on-trend Hispanic flavor profiles and the locations in which their core consumers purchase goods.
By entering a new market with a new product adaptation, Aztec Foods incorporated a diversification strategy. A diversification strategy takes a

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