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Roles of Management

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Roles of Management
Hana Habbal
MGT521
January 26, 2015
Dr Maria ReGester

Roles of Management
Many organizations build their hierarchical structures based on different functional areas, so that various departments are created depending on employees’ titles, job descriptions, and responsibilities. Structuring a company based on functional areas helps achieve the organization’s goals in an efficient and effective manner. However, in any organization, managers play the most significant role and have a great impact on the company’s development and evolution. Each department or functional area within an organization has its manager who leads team members and helps them share their expertise and be oriented to do a set of specific roles. The managerial skills and capacities are very important for the sustainability of an organization especially for facing internal and external challenges in such complex and competitive times. ‘The field of management has matured greatly since the turn of the twentieth century. The evolution of management thought has clearly moved from the early process view of managerial work, which focused on the organizational activities carried out by managers (planning, organizing, controlling, and so on) to the action view emphasizing the skills needed or roles adopted by managers for effectively dealing with numerous challenges and problems confronting their organizations” (Paolillo,1987,P. 109). According to Robins and Coulter, the definition of management is “coordinating and overseeing the work activities of others so that their activities are completed efficiently and effectively” ( P. 8). There are ten managerial roles which can be classified into three categories according to Mintzberg’s theory, which are interpersonal roles, informational roles, and decisional roles (Robins and Coulter, P10).
The interpersonal roles of a manager

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