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Romeo Engine Plant

In: Business and Management

Submitted By katniss
Words 1860
Pages 8
Case; Romeo Engine Plant ( REP)

Team: ( process - color code)
Swamy – black
Bhupesh K – green
Sreenivas – Blue
Sajith – orange
Biju – consolidate

A-1)
Romeo Quality Process (RQP) has the objective of ensuring customer expectations are met by understanding their product preference and deploying it in the manufacturing process.

RQP is a disciplined approach to total process design and planning to achieve minimum in-process variation and deliver to the customers zero defect engines.

Continuous production and quality process improvement:-
Flexible work assignment and commitment to production
Waste and scarp elimination
Cost reduction activities
Increased thru put by removing bottleneck

A-2)
Forming teams responsible for manufacturing, engineering, Quality Control, Production systems and supplier relationships.

Laid down target levels for product and process characteristics adapting a Zero defects philosophy.

Defective engines during the manufacturing process were scrapped adapting a no rework approach.
Engine Exchange Program ; In case of engines which are already delivered to the customer or are already fitted into cars, where there are problems which cannot be solved by minor repair, engines are exchanged with new ones and the complaint ones are brought to the factory for evaluation.
Complaint form and Action plan; Quality problem are logged in to a complaint form and action plan were prepared. Action plans has to be prepared within 24 hours and shall specify the defect, the solution and steps to prevent recurrence. Quality problems originating from out side the plants called for action plans of less than 24 hours. There for problems at the customer level are considered as more grieve than at plant level and are attended immediately.
Knowledge based integrated design and engineering

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