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ASTD Sales Training Drivers

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© 2010 by the American Society for Training & Development (ASTD) All rights reserved. Printed in the United States of America.

No part of this publication may be reproduced, distributed, or transmitted in any form or by any means, including photocopying, recording, or other electronic or mechanical methods, without the prior written permission of the publisher, except in the case of brief quotations embodied in critical reviews and certain other noncommercial uses permitted by copyright law. For permission requests, please contact ASTD, 1640 King Street, Box 1443, Alexandria, VA 22313-1443 (telephone: 703.683.8100, fax: 703.683.9203). Print edition ISBN: 978-1-56286-750-8 PDF e-book edition ISBN: 978-1-60728-862-6

Publisher: ASTD Press Writer: Jennifer J. Salopek Editor: Victoria DeVaux

ABOUT ASTD

ASTD (the American Society for Training & Development) is the world’s largest professional association dedicated to the training and development field. In more than 100 countries, ASTD’s members work in organizations of all sizes, in the private and public sectors, as independent consultants, and as suppliers. Members connect locally in 130 U.S. chapters and with 30 international partners. ASTD started in 1943 and in recent years has widened the profession’s focus to align learning and performance to organizational results, and is a sought-after voice on critical public policy issues. For more information, visit www.astd.org.

The ASTD Sales Training Drivers segment develops standards, creates resources, and delivers research to help positively impact sales development and performance management. Resources provided by ASTD Sales Training Drivers help organizations find and keep loyal customers by developing exemplary client-facing, revenue-generating team members who provide value in every interaction.

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