Joseph Vionito
2/04/2014
SCM 330-003
Professor Hwang

1. After viewing the want ads at www.apics.org, I have made an evaluation that OSCM is a very impressive major with a bright job outlook. There are many opportunities for the major. Being a high demand field, there is always availability in the job market. Companies are looking for bright young professionals to employ for the future of the company. If you already have several years of experience, finding a job should not be too aggravating due to the high demand in the field. 3. A) An airline would start from the suppliers numerous suppliers providing the parts for the plane. The airline supplier would then build the plane and supply to the airliner company. The airline would provide services the customer by travel or delivery my plane.

B) An automobile manufacturer chain would start from the suppliers who provide the manufacturer with parts to produce the car. The automobile manufacturer would then sell the car to dealerships. The dealer would sell the final product to the customer.

C) A hospital starts from the many suppliers of all hospital supplies. The suppliers of the suppliers send parts so the suppliers can produce the medical equipment, medicine, etc. Then the supplier of the final products sends the products to the hospital. The hospital uses the equipment in the aid of their patients (Customers) D) An insurance company would be the suppliers, supplying services to customers. There are no suppliers for an insurance company. The only supplier would be investors.

5. Apple has impressed me more than any service industry in the world. They are one of the most tech savvy industries today. The products available to the customers are spectacular. Products ranging from computers to phones are crucial in today’s society and apple does well to provide these products.

6. Service bundling is lumping services together of different services to create one package deal. There are many benefits to customers. One would be a cheaper alternative to individually purchasing services. Another would be just one bill instead of many. Another would be if there is a problem with one or more service, the company providing the services can fix all of them at the same price it would cost to do each one individually.

7. A service is an intangible item such as someone baby sitting or pluming. A good is a tangible item such as a computer or phone.