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Scoping Diagram

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Running head: Scoping Diagram

Unit 2 - Team Project

Team A :

GM 599 – Applied Research Project

Introduction The inability of organizational leader's to effectively analyze the impact that information technology brings can be detrimental. Organizational communication in the 21st century can present unique ethical issues that require the development of new policies to address these issues. The use of email and the growth of the Internet is having a profound affect on organizational ethics. However, this is not a new problem for organizations but it is a problem that can't be overlooked. As far back as 1998, a study documented that nearly half of the organizations polled said they had engaged in some sort of unethical action related to new technology within the last year (McDonald, 1998).

The rapid changes in technology has also made it difficult, and often unclear to define ethical behavior. The ability to capture and store large amounts of personal data has led to a greater reliance on information systems in all aspects of life, which as increased the chances that information technology will be used unethically. Many employees have their email and Internet access monitored while at work in order for their employer to manage important company assets, but employees desire privacy. In addition, hackers have the ability to break into databases and steal customer information and use it for identity theft if organizational files are not properly safeguarded. Further, the importance of ethics and human values has been long under emphasized – with a variety of consequences for organizations.

Problem Statement

In recent years, technological and digital advancements have made it even more difficult for organizational leaders to determine the right and proper ethical communication principles that their employees should

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