...Assessment Task: Case Study Scotia Airways is a small private airline based in Glasgow, Scotland. The airline was launched in May 1996 by a group of independent business investors. The headquarters of Scotia Airways is located next to Glasgow International Airport. The airline operates scheduled flights, mainly targeting business and leisure travellers and aims to provide exceptional value for money, unparalleled comfort and convenience to its passengers, every time they are on board. Scotia Airways initially established itself in the UK domestic market but now flies directly to some of the well-known commercial hubs of Europe, thereby connecting them to the main cities of Scotland. The airline has an increasing presence at Scotland’s main airports in Glasgow, Edinburgh and Aberdeen. It offers several value added services, such as, valets to assist the passengers in boarding the plane, gourmet meals and a range of in-flight services and entertainment. Scotia Airways is the first airline to offer full business class services, but at prices that are equivalent to the economy class of its competitors. The airline currently covers eight destinations across Europe, including Brussels, Paris, Frankfurt, Madrid, Rome, Lisbon, Amsterdam and Copenhagen as well as domestic flights to Manchester, Birmingham, Bristol and four London airports. The airline has a fleet of five aircraft which the management team feels enables the business to be responsive to the demands and challenges...
Words: 1143 - Pages: 5
...Managing People & Organisations Unit 1 Learning Outcome 1 Scotia Airways QUESTION 1 With reference to the case study, summarise the relationship between goals, objective and policy and advise the management of Scotia Airways of the contribution each will make to effective managerial performance. Summary Thousands of people travel by air each year from Scotland to Europe and the Far East. Scotia Airways a small private airline based next to Glasgow International Airport, already provide flights to UK and European destinations. Scotia have a goal to provide a business class service using custom built wide body jets at economy prices to customers travelling to Europe and the Far East when licensing is relaxed by European and UK governments. Introduction In 1996 a group of independent business investors launched Scotia Airways, their aim, was to provide scheduled flights, mainly targeted to business and leisure travellers, that gave exceptional value for money coupled with, unparalleled comfort and convenience to its passengers. Scotia Airways initially established themselves in the UK Domestic Market covering flights to Manchester, Birmingham, Bristol and four of London's Airports, but quickly expanded their services to include eight major European City destinations, Paris, Brussels, Madrid, Rome , Lisbon, Copenhagen and Amsterdam. They are now a leading presence in Scotland's main airports with a fleet of five aircraft and a staff of 80 across all departments...
Words: 2672 - Pages: 11
...HR Management: Introduction Assessment-2 Our company name is escape to the wild, a clothing company, opened for over 15 years. Four years ago we opened first retail outlets since then it has expanded the number of outlets to 10.After that, we set up a website for online delivering and ordering so we got a rapid growth of export sales and retail sales. However, we have some weaknesses on managing employees and job. So we have to add the section of human resource management for the company and HRM activities necessary to run a successful business. Motivating Employees through Job Design Motivate employee by providing job satisfaction, commitment to an organization, absenteeism and turnover The more productive, satisfied has received attention from manager and researcher. Job specification includes job rotation, enlargement and enrichment. Job Rotation Acquire new skills, increase overall skill level of their employees- different tasks at different organization Job Enlargement Expand tasks to be autonomy Employee view themselves as being capable of performing a broader set of tasks. Job Enrichment Allows employees to take more responsibility and capability. The below list describe the characteristics of core job. Core Job Psychological States Outcomes -Skill variety -Meaningfulness -Motivation -Task...
Words: 1171 - Pages: 5
...(1) Scotia Airways is an airline which takes care about the air line’s customer care and service. The air line always wants to provide exceptional value for money and wants to comfort to their customers. Their staffs are also responsibility and interest in their jobs. So, this air line became success in the short time. As the business is successful, the employers want to expand their major business. They use their management style as an extended family type but the face their staffs are concern about their extension business plan. The staffs worry about their job opportunities, changing of management style and about their abilities for the near future. So, they become unhappy in their responses because of their stresses and threats. In that case, the Scotia Airways could easily apply their problem with Herzberg’s two-factor theory. In this theory, Herzberg suggested that satisfaction and dissatisfaction of people are not opposites but two different ideas. If the employers fill their staffs’ dissatisfaction and worries into satisfaction factors, the stuffs’ will work more hardly and effectively for their jobs. By this way, the management team of the Scotia Airways can apply their staffs’ needs and wants into satisfaction factors. The employers can also apply their job with Adams’ equity theory of managing people. He pointed out the employees’ needs and wants by comparing their facilities or salaries with other employees from the same company or competitors’. So, in this Scotia...
Words: 867 - Pages: 4
...A, 3advantages for neil setting up a limited company are 1. Full separate legal personality-owns its assets and liable for debts 2. Perpetual succession so un affected by death/ resignation/change of members/directors 3. Unlimited members so can raise as much capital as requied B Differences between plc company and a private limited company Private can be limted by shares limited by guarantee and unlimited, public can only be limited by shares The company name private must have ltd and public must have plc Private companys only need 1 director public must have at least 2 Public can offer shares to public private cant C Promoters of company have to Lodge with Registrar of Companies a) Memorandum of Association b) Articles of Association (or do they?) The company’s internal rule book (Do not have to lodge if company accepts “Table A” articles are to apply) What is name of Regulations which contain the “Table A” articles c) Form IN01 Form IN01 consists of Application for Registration –details of registered office and how members liability is limited Capital statement – number and type of shares Details of proposed officers – director(s)/company secretary - with their consent to acting Statement of compliance – complied with relevant statutory provisions Upon receipt Registrar issues Certificate of Incorporation Private company can now commence trading E. the concept of corporate veil and how it protects the company ...
Words: 307 - Pages: 2
...With reference to the case study, summarize the relationship between goals, objectives and policy and advise the management of Scotia Airways of the contribution each will make to effective managerial performance. Clear goals and objectives are required by every organization accomplish or achieve their expectations or targets as there is a strong relationship between the goals and objectives which will guide a company to a right direction. Generally, goals can be defined as something that one's efforts or actions are intended to achieve or accomplish. The definition of a company's goal can be to survive, to move forward and to gain or profit either from development or wealth. Goals also determine the inputs' nature, (which include employees, management and efforts) as well as nature of outputs (which can be defined as quality of service). Goals are set for long-term and are future expectations for an achievement or accomplishment. For an organization to be able to realize their objectives setting goals are the essential tasks. There are four types of organizational goals; a) Consumer b) Product c) Operational d) Secondary Confusion in understanding of relationship and difference between goals and objectives are common. Objectives are specific sets of goals or targets within the general goals. Moreover, objectives are time-related which means that there are time limitations to achieve or obtain certain tasks. In other words, goals are the intentions...
Words: 979 - Pages: 4
...New Visa Norms to act on a positive note for the Canadian government People who are waiting to get their visa for working in Canada have to go through the new eligibility requirements for the year 2014. Especially for the skilled worker segment, the new eligibility rules are important, as it has been modified to suit the requirement of the Canadian government. The experts are stating that, the new changes in the eligibility criteria are for the betterment of the economic conditions of Canada. The rules, which have been changed, will give those skilled workers a chance that is capable to contribute to the enhancement of economic condition. According to the Canadian immigration minister, Jason Kenny, the immigration services will be starting for the year 2014 on May 4 and will disclose the new changes in the immigration rules. (Bells, 2014) Even the Canadian government has clearly stated that, the new changes, which have been implemented in the visa process, will give chance to the young generation who are capable to support the present and future economic conditions. According to the experts, the requirement of young and eligible candidates is because of people retiring from different job sectors. With possible forecast of job expansion, it has become a concern for the Canadian government because of which they are expecting to hire younger candidates more so that they can sustain to suit the requirement of the companies willing to expand their business workings...
Words: 1716 - Pages: 7
...The makers of Louisiana Hot Sauce Market it as one of the first Cajun food products to become commercially available. The sauce was first made and sold in 1928 by Bruce Foods, about five years after Baumer Foods (another Louisiana-based company) began producing Crystal Hot Sauce. Since then, Louisiana Hot Sauce has grown to become one of the iconic American hot sauces and is currently available in a large number of grocery stores. In order to get a better understanding of what has made this hot sauce popular for so long, let us take a look at what goes into it. The Ingredients in Louisiana Hot Sauce Aged Peppers Vinegar Salt The Pepper in Louisiana Hot Sauce According to the Wikipedia page for Louisiana Hot Sauce, the peppers used are long cayenne peppers. The About page on the sauce's website states that the peppers are combined with vinegar and salt and then fermented. The benefits of fermentation include a more complex flavor in addition to a reduction in the amount of vinegar needed to acidify the sauce. The Scoville rating of long cayenne peppers is in the 30,000 to 50,000 Scoville Heat Unit range, which means that it is 10 times hotter than a jalapeno. The Scoville rating of Louisiana Hot Sauce is 450, making it one of the milder hot sauces. Note that the 450 score is the same as that of another popular mild hot sauce: Frank's RedHot Cayenne Pepper Sauce. The reduction in heat is thought to be more the result of dilution with vinegar rather than the fermentation...
Words: 600 - Pages: 3
...Dear Shai, Hope all is well in London; I truly miss my family dearly. Cousin it still seems unreal to me that I’ve been captive from my homeland and enslaved in these traitorous lands. Being beaten by these wild white men who treat you like an animal, wanting you to call them master if he was my god. I have been praying to my lord and savior hoping that he gives me way to gain my freedom to start living a better life, and I feel as if he has answered my prayers. There was a group of us reading a proclamation written by John Murray and he stated that “I do require every Person capable of bearing Arms, to His majesty’s standards, or be looked upon as traitors to his majesty’s Crown and Government, and thereby become liable to the Penalty the Law inflicts upon such Offences; such as forfeiture of Life, confiscation of Lands, and I do hereby further declare all indentured Servants, Negroes, or others, free that are able and willing to bear Arms.” Meaning if we are bold enough to runway from our master’s and fight the Americans for the British crown we will be granted our freedom with free land. I truly feel like this is my calling to fight in the war to stay loyal to the crown. I have nothing to lose! I am willing to risk my life escaping this plantation that I am forced to work hard labor on being beat like a cage animal. Dreaming of one day being free to live my life, having my own land to raise a family on and building my own legacy. There’s no reason for me to be a loyalist...
Words: 665 - Pages: 3
...Within Australian culture the phrase The Mahogany Ship refers to a putative, initial shipwreck that is reputed to lie beneath sand dunes west of Warrnambool. The phrase along with the question of how it would have an impact on Australia’s history relates back to the Eighteenth through to the Twentieth Century; a period of time in which our continent was engulfed with inquisitive explorers seeking untouched soil. Shockingly, this ancient ship is continuing to exhaust historians as its wreck and background will potentially rewrite the entire record of Australian history. Since the Eighteenth Century British explorer James Cook has been acknowledged for discovering the south east coast of Australia. However the theory of the Mahogany...
Words: 416 - Pages: 2
...The division of Nova Scotia to create the province of New Brunswick in 1784 set forth a wave of migrating Loyalists to settle this new province. Many of them settled on the ruins of abandoned Acadian villages where many Acadians had settled their families. After the destruction of the “Pointe-Saint-Anne” village in the winter of 1759 by Lieutenant Moses Hazen and a group of rangers, where he was only able to capture three of its families, many of the Acadians were able to flee the village. Some of these Acadians fled west and settled near the Malecite village of Ekoupahag. Afterwards, many other Acadians started to settle nearby, and some settled at what became French Village. One of the pioneers of the French Village was Jacques Daniel Godin who was the grandchild of Gabriel Godin who was one of the founders of the Acadian village of “Pointe-Saint-Anne”.1 The French Village was situated about seventeen kilometres from what became the City of Fredericton, and is now part of Kingsclear.2 There are stills ruins of what seems to be an old church that burned to the ground, and also an old cemetery where we can find Acadian tombstones mixed with those of the Loyalists’.3 1. G. Alain and M. Basque: "Une présence qui s’affirme-La communauté acadienne et francophone de Fredericton, Nouveau-Brunswick" (Moncton, Les éditions de la francophonie, 2003), 75-77. 2. Retrieved online on April 2nd, 2012 from: http://archives.gnb.ca/Exhibits/Communities/Details.aspx?culture=en-CA&community=1378 ...
Words: 2540 - Pages: 11
...THE DESTRUCTION OF ACADIA Varun Kalra Tuesday, May 22nd, 2018 Between 1755 and 1763, as many as 10,000 Acadians were forcibly deported from their colonies in the Canadian Maritime Provinces and Quebec by British soldiers. After the Treaty Of Utrecht was signed, the British got the land that the Acadians had settled on. These poor people were to be deported because the British Council thought they were a “threat” to the appropriation of the land, as well as wanted the rich land for themselves. The Acadians had a good relationship with the Mi'kmaq, but the Mi’kmaq did not have a good relationship with the British. The British Council demanded the Acadians to say the Oath Of Allegiance. However, the Acadians wished to remain neutral and wanted to not take any side when the British and French would fight. But, when the British attacked Fort Beausejour, Acadians were found within the walls of the fort. The Acadians protested that they were forced to fight against their will. The British claimed that this was a betrayal of the neutrality, and the Acadians were forced to take the Oath Of Allegiance. “Anyone who would not take the oath was a “rebel” claimed Charles Lawrence (British Army General During The Expulsion Of The Acadians). Acadians refused, and the British said they will be expelled from their land. Charles Lawrence...
Words: 448 - Pages: 2
...Tropical Delight Softdrinks Problem Statement Tropical Delight Soft drinks is a small Canadian company that has a narrow line of drinks with only three flavours that was relatively unknown in the Canadian market but popular in markets of parts of Asia, South Asia and Tropical countries. Situation Analysis Strengths – The soft drinks were made with 30% real juice, which is more appealing to consumers who want natural flavours. The products were healthy and contain real fruit juices. Although the company had a small market share, their sales increased steadily over the years. Weaknesses – They had a narrow line of products with only three flavours, which were relatively unknown in Canada. Although sales increased steadily, they incurred some major costs in to import the fruit concentrates from foreign countries, costs for bottle and its label, labour and admin costs and also to distribute the drinks to local convenience stores and supermarket chains. Opportunities – They have an opportunity to expand its operations to greater cities in Canada that have a larger minority population to attract new consumers. They can also increase market share by expanding operations, thus increasing sales. They will have a competitive edge due to its distinctive name and packaging in the markets. Threats – The costs associated with expanding can limit access to him entering these new markets. They may have issues with competitors who produce more tropical flavours known in...
Words: 609 - Pages: 3
...Queen Ann's War, which lasted from 1702 to 1713, was the second of the four North American wars that were waged by the British and the French between 1689 and 1763. This was a direct result of the global maritime and colonial rivalry between Great Britain and France. In addition, it was also a result of the struggles between these two forces for control of the Europeans and North American continents. Queen Ann's War occurred because of unresolved issues that developed at the end of King William's War, from 168 to 1697. The main events that occurred during Queen Ann's War were the capture and the burning of Saint Augustine by English colonies in 1701. During this time, St. Augustine was under Spanish possession. A major French operation was the capture and the burning of Deerfield, Massachusetts and the massacre of many of residents of the town in 1704. 1 What followed these operations were unsuccessful expeditions in 1704 and 1707 by the troops from New England against Port Royal, Acadia and the conquest of Arcadia in 1710 by colonist that were supported by a squadron of British ships.2 One major operation that was a failure by the British was a joint venture by the British and the colonial joint military against Quebec and Montreal. When the war ended in 1713, it brought an end to the War of the Spanish Succession. Walker's Expedition to Quebec was also referred to as the Quebec Expedition. This was an attempt by the British to attack Quebec in 1711 during Queen Ann's...
Words: 428 - Pages: 2
...The Efforts of a Fisherman: ISU Essay The life of a fisherman in the early 1900's was not an easy life. Six out of seven days were spent toiling for long hours, putting oneself into extremely dangerous situations, doing the same repetitive tasks year in and year out. This is exactly what life was like for Nova Scotian fisherman, David Jung. Jung is the protagonist in the novel, Rockbound by Frank Parker Day, a story of the small, desolate island Rockbound on the south shore of Nova Scotia in the early 1900’s. The book’s plot is set around the timeline of David Jung’s life. It tells his life story from when he was a young orphan at thirteen to when he is happily married living on his own island. In a classic book like this, one can pull numerous themes away from it. Author Frank Parker Day clearly demonstrates the theme of relentless effort will eventually pay off. This is shown through the conflict, the setting, and in major events in the plot. Rockbound is filled with many literary devices to illustrate this theme, but conflict is one of the most effective, specifically person versus person and person versus nature. An example of the former surfaces right in the beginning of the novel, when David is attempting to get a job at Uriah’s fishery. When David asks for the job, he is immediately turned away, but with persistence and relentless effort, David eventually wears Uriah down. “’I knows how to work’ repeated the boy… ‘You ain’t got no place around here’, ‘Yes I is…...
Words: 1239 - Pages: 5
