...ITS BACKGROUND Introduction This chapter present and discuss the description, background, and the skill competencies of secretaries and skill qualifications required by the selected higher education institutions in Metro Manila. This also includes the highlight of the relevance of the study, the reason for choosing the topic, and the purpose and scope of the study. In the past few years, secretarial tasks involving word processing evolved from being manual to automate. In today’s technological age, computers are the only way to maintain, develop and secure growing and established business. The computer is trying to change education and tasks dramatically. Currently, with the help of technology, not only computer itself but also its programs were persistently continuing to develop from time to time. Secretaries especially on education institutions, handle more complex duties, such as conducting research, preparing reports, creating spreadsheets, composing correspondence and documents, and organizing other secretarial assignments. Nowadays, secretaries definitely require extensive expertise on their task performed using word processing, spreadsheet and presentation program, which are the most frequently used computer programs used in every workplace. A career in business is typically fast-paces, challenging and also rewarding. As a result, offices as well as secretaries have led to assume wider range of technology and...
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...that of a clerical secretary, which has good pay and wonderful benefits. A secretarial occupation requires technological knowledge and requires, at the least, a high school diploma. Secretaries must have excellent communication and computer skills. Such skills can be obtained in high school and through a community or vocational college. On a daily basis, secretaries will perform clerical duties and tasks relevant to the functioning of a company. More secretaries will be needed as the years progress. The minimum education required for a job as a secretary is a high school diploma. At the maximum, a degree of secretarial training would be required (“Secretary Job Description, Career as a Secretary” 2). To obtain secretarial training, a degree in office administration would have to be obtained. This degree can be acquired through a community college or a vocational school (“Secretaries and Administrative Assistants” 2). Two years of study are required for the office administration degree. The degree will demand a total of sixty-eight hours, which can be taken at seventeen hours per semester (“Office Administration”). It can be obtained at Faulkner State, a community college, for $1,904 per semester. $7,616 is the total cost for the degree (“Tuition”). There are no entrance requirements to attend Faulkner State for an office administration degree. The school has an “open door” admissions policy, which means that anyone can attend (“Admissions”). Special skills that are needed to...
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...implementation focuses on supporting communities to fulfill their economic rights and achieve sustainable lilvehoods, capacity building and natural resource management. Our operations are guided by core values of excellence, accountability , respect, intergrity and transparency. In order to fulfill its current mandate and to achieve all tis objectives and planned activities, kyakulukuku co. ltd wishes to recruit a middle management officer at the secretaria. Applications for the post of an administrative secretary are invited from qualified individuals from the Republic of Uganda. Job title: administrative Secretary Job Salary scale: G5 Reports to: Director human resource and administration Age: 25-30 Main purpose of the job: To carryout effective mannagment and administration and on the basis thereof to provide efficient secretarial services. Key duties and responsibilities Handle effieciently and effective information management system in the office of the Deputy executive secretary. Professionally handling all incoming and outgoing correspondence; Provide timley responses to routine letters addressed to the company Effective handling of itinerary for the company Effective mangemnent of official events of the company Taking dictation and typping letters other documents during meetings Preparations of quality, accurate and informative speeches for the company Coordinating the preparations of meeting venues and documents Perform any other duties that may be assigned by...
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...IS535ON_C January 30, 2010 Professor McElyea Example used with permission from the student 2/18/2010. TABLE OF CONTENTS I. Executive Summary 3 II. Definition/History of Technology-Mediate Learning Environment 3 III. Background of Law Firm X 4 IV. Discussion of Current Business Issues 4 V. Proposed Solution 6 VI. Recommendations for the Executive Committee 8 VII. Attachments 11 VIII. References 13 I. Executive Summary This research paper examines the technology-mediated learning environment and the advantages of using online technology to facilitate staff training. Additionally, this paper discusses Law FirmX's implementation of desktop tutorial software program "TutorPro" with the purpose of increasing secretarial skill competency levels. This paper illustrates how FirmX can increase employee commitment, minimize resistance by effectively communicating the firm’s expectations. Lastly, this paper outlines recommendations on how FirmX's implementation of TutorPro will assist the firm's short and long-term goals in meeting their strategic goals and objectives. II. Definition/History of Technology-Mediate Learning Environment Definition TML is defined as an “environment in which the learners' interactions with learning materials (readings, assignments, exercises, etc.), peers and/or instructors are mediated through advanced information technologies.” (Alavi, M., & Leidner, D. 2001, p. 2). Learning instruction refers to “situations in which one...
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...that of a clerical secretary, which has good pay and wonderful benefits. A secretarial occupation requires technological knowledge and requires, at the least, a high school diploma. Secretaries must have excellent communication and computer skills. Such skills can be obtained in high school and through a community or vocational college. On a daily basis, secretaries will perform clerical duties and tasks relevant to the functioning of a company. More secretaries will be needed as the years progress. The minimum education required for a job as a secretary is a high school diploma. At the maximum, a degree of secretarial training would be required (“Secretary Job Description, Career as a Secretary” 2). To obtain secretarial training, a degree in office administration would have to be obtained. This degree can be acquired through a community college or a vocational school (“Secretaries and Administrative Assistants” 2). Two years of study are required for the office administration degree. The degree will demand a total of sixty-eight hours, which can be taken at seventeen hours per semester (“Office Administration”). It can be obtained at Faulkner State, a community college, for $1,904 per semester. $7,616 is the total cost for the degree (“Tuition”). There are no entrance requirements to attend Faulkner State for an office administration degree. The school has an “open door” admissions policy, which means that anyone can attend (“Admissions”). Special skills that are needed to...
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...Information | Career Path Option 1 Medical Secretary Career Category Conventional | Career Path Option 2 Resort Desk Clerk Career Category Conventional | Job description (including daily responsibilities) | Represents physicians by screening incoming telephone calls; recording and transmitting messages; scheduling, receiving, and announcing scheduled patients, screening unscheduled patients; arranging referrals to other health care providers; scheduling appointments, x-rays, lab tests, physical therapy, MRI's, CT scans, etc. | Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests. | Requirements for path (school, military, training, age, location, skills, etc.) | * High school diploma * Basic office skills * Associates degree * Excellent computer skills | * High School Diploma * Customer service * Computer functions * Problem solving * Front desk presentation | Salary/benefits information | $30,190 | $24,000 | Opportunities for advancement | As you gain experience and pick up more advanced skills, you might be eligible for jobs that have greater responsibility | As you gain experience and pick up more advanced skills, you might be eligible for jobs that have greater...
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...Why not? What additional actions (if any) do you think will be necessary? Yes, I think that the experts’ recommendations will encourage administrators to fill the forms out properly. The sample performance rating form that the expert recommended Sweetwater to use instead of the good or excellent formula they were using is way more in depth. For example, this rates the secretaries on a scale of 1-5 on different skills such as communication, organizational know-how, and achieving business results. Within each of these categories, the employer has a chance to write in their own words how the secretaries are excelling in these categories or how they can improve on them. You have to go in with the mindset that every employee is excellent at what they do and just help them develop ways to do their job more effectively. However, there should be some strong training sessions for administrators and secretary. This training should help them understand the new system. Also, since all secretaries used to receive the same salary increase, the maximum increase should be lowered to an amount which can be given to all secretaries while staying within budget. 2. Do you think that Vice President Winchester would be better off dropping graphic rating forms, substituting instead one of the other techniques discussed in this chapter, such as a ranking method? Why? Yes, I think that a ranking method is one of the best ways to go about rating someone’s work performance. I like the idea of seeing...
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...Organization as a translator or executive secretary or English teacher that can utilize my capability and offer me job satisfaction. Personal Information: Nationality: Sudanese Date of Birth: 01/01/1974 Place of Birth: Sudan No. of passport: B0998720 Marital status: Single Occupation: Translator Academic Qualification: *Bachelor of Arts in English Language and its literature ( Grade Good) from Omdurman Islamic university in 2000 and diploma in computer sciences. Professional Experiences : *Worked as an English teacher in higher schools in Sudan from 2000 to 2005. *Worked as translator in Al- shaheed Organization reputed company in Khartoum from 2005- 2006. * Worked as an executive secretary in ALBAHLAS co From 2006 up to 2007. *Work as private English teacher and translator from 2007 up to 2009 . *Work as operator & Trainer in control of Hemaya co from in 2009 Up to now. My Responsibilities: to teach students in different levels doing my job with higher techniques(video –power point) qualified in teaching with modern a approaches excellent in planning and lessons presentation Excellent in planning skills Good interpersonal & communications skills Helping in implementation of...
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...ANSWER TO PART 1: A) The first lawsuit that Sebastian can bring against Poorich supermarket would be tort of negligence. The general principle of tort of negligence is, a person through his act or omission causes damage or injury to another person in situations where it was foreseeable. In the case of Sebastian, the manager of the Poorich supermarket owes Sebastian and his two sons a duty of care as a customer. The concept of duty of care generally known as the ‘neighbour’s principle’ is effectively established in the case of Donoghue v Stevenson. The legal principle of Donoghue v Stevenson is, in order for the plaintiff to sue in negligence he has to prove the four vital points which are, the defendant owes a duty of care to the plaintiff and the defendant did not take proper care which resulted in damage or injury to the plaintiff. Hence, in this case the manager of the supermarket breached his duty by negligently accusing Sebastian in front of a public for stealing and also labelling Sebastian as a cheat and liar without having any accurate evidence. Therefore, my recommendation would be that Sebastian may file a law suit against the Poorich supermarket for the negligence of the manager in handling the matter which is reasonably foreseeable that it caused Sebastian embarrassment and emotional distress. The second lawsuit that can be brought against the supermarket, would be trespass to a person. The three types of trespass to a person is battery, assault and false...
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...Sven Shibahara February 4th, 2015 Human Resource Management Appraising the Secretaries at Sweetwater U 1. Do you think that the experts’ recommendations will be sufficient to get most of the administrators to fill out the rating forms properly? Why? Why not? What additional actions (if any) do you think will be necessary? Yes I do, the sample performance rating form that the experts recommended Sweetwater to use instead of the good or excellent formula they were using is way more in depth. For instance, this rates the secretaries on a scale of 1-5 on different skills such as communication, organizational know-how, and achieving business results. Within each of these categories, the employer has a chance to write in their own words how the secretaries are excelling in these categories or how they can improve on them. You have to go in with the mindset that every employee is excellent at what they do and just help them develop ways to do their job more effectively. 2. Do you think that Vice President Winchester would be better off dropping graphic rating forms, substituting instead one of the other techniques discussed in this chapter, such as a ranking method? Why? Yes, I believe a ranking method is one of the best ways to go about rating someone’s work performance. I like the idea of seeing your individual strengths and weaknesses right in front of you from the perspective of other people. For me, it’s like gaining the drive to make myself a better worker by trying...
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...a) INTRODUCTION ACKNOWLEDGEMENT Praise to Allah for six (6) months I undergo my internship that begins on early February this year till end of July, I finally successfully completed my Industrial training report. For the remaining days that I have to continue my training in order to complete my course, I pray to Allah hoping my journey is in His bliss. I also would like to extend my thankfulness to the most precious persons in my life, my father and mother for all their moral support, financial support and also to my friends for never ending reminding me to always be honest and trustworthy during my training here. As for my supervisor from Universiti Teknologi Mara Kampus Seri Iskandar Perak, Puan Naimah Binti Zaini. I thank you for all the reprimand and guidance as it is very helpful for me in completing my report. Last but not least I would like to extend my appreciation to my industrial supervisor (k.cik/) and (k.ika ) for their advices and patiently guiding me through while I working here as a trainee. Not forgotten for all the staffs working at Khatulistiwa Corporate Services Sdn Bhd, I am obliged to staff members of Khatulistiwa Corporate Services Sdn Bhd for the valuable information provided by them in their respective fields and I very much appreciate for their entire kindness helping and teaching me when I’m working there. I am very lucky to have such a helpful colleagues and I never felt left out in any situation. I am entrusted to undergo...
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...LEADER An assistant (project manager ) works under a ( project manager ) and assists him inn planning and execution of a project. He is entrusted with ensuring that a project is being carried out smoothly and all the rules are being adhered to. We will take a detailed look at the assistant project manager job description, but first let's know the educational requirements to become one. An assistant (project manager ) is in charge of revising the project work plans so that these satisfy all the needs and requirements. A (project manager ) forms various teams for smooth functioning of a project and often trusts his assistant to lead the team. So, it becomes very important that the assistant (project manager ) has the required leadership skills to help drive his team to give their best in the project. An (assistant project...
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...Incentives_____________________________________________ 5 5. HR professionals support line managers and their staff _________ 5 5.1 Department Staffing_____________________________________ 5 5.2 Workforce Strategy _____________________________________ 6 5.2 Performance Management ______________________________ 6 6. Conclusion _____________________________________________ 6 7. Appendices _____________________________________________ 7 1. Introduction 1.1 Context Every business is driven by its workforces. Accordingly, operative HR strategies are critical to guarantee productivity and maximum success. Human resources experts play a significant role with respect to coming up with the right approaches to support organizational track but they must have the skills to think beyond the strategies to identify the high level areas of effort that will drive success. BTI is one of the Biggest Institutes in the kingdom of Bahrain (if not in the whole Middle East) and for that it is really required to have an HR department to simplify lots of responsibilities to the management. 2. Selection and Recruitment 2.1 Selection As an organization, it is really required to understand the needs and wants of the...
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...CASE STUDY Appraising the Secretaries of Sweet water University SUMMARY OF THE CASE: This case study is about the newly appointed vice president, Rob Winchester and about the difficulties he faced shortly after his university career began .Rob's boss, Sweetwater's president assigned him the first task of improving the performance appraisal system used to evaluate secretarial and clerical performance. In this case, the main difficulty is the performance appraisal which was directly tied to salary increases given at the end of the year. The graphic rating forms which were used to evaluate clerical staff were not efficient as these forms never gave the true evaluation of performance. So, to change the faulty performance appraisal system two Sweetwater experts gave their recommendations to solve the problem. The first recommendation was not to use graphic rating forms as this rating method did not provide any clear picture about the good or bad performance. The second recommendation was not to force administrators to arbitrarily rate at least half their secretaries as something less than excellent. The recommendations given by the experts were good and made sense but these recommendations created problems like efficacy of any graphic rating forms if it is compared to the original forced ranking approach used by Rob and what should be the basis of performance appraisal. ANALYSIS OF THE CASE: The job of Rob Winchester was to completely change the performance rating system...
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...calendar. “In modern organizations, it is impossible to eliminate multitasking for the average employee.” Do you agree or disagree with this statement? Why? As of the date that I write this, I agree with the above-statement mainly because businesses have found that it is profitable to have employees multitask (Isidore, 2010, para. 13). Employees are afraid of losing their jobs so they tolerate being overworked, which is another term for multitasking. Additionally, as an Executive Administrative Assistant, one of my ‘prized’ abilities is multitasking. A cursory scan of the job postings for this particular position usually contains this ‘skill’ listed as a requirement. In one job posting, the employer used a formal description for this skill, “Completing multiple, simultaneous projects by various deadlines.” (Executive Secretary, 2012, para....
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