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Service Request

BSA/375

James Bachelor

The current Human resources program at Riordan Manufacturing has been around for some time now and is in need for upgrades and improvements. With that said, service request SR-rm-022 will help guide the company into creating a new HR information system. This new system is intended to be cohesive and capable to use by everyone, as well as eliminate paper documenting. During the initial evaluation we have observed the different branches within Riordan Manufacturing, such as employee information, on the job training, and employee benefits. Currently, the system In place separates every entity into its own subcategory. Before dissecting each category it will be evaluated and will be determined if sections need to be kept or eliminated, as well as what individuals actually use the systems. Following an evaluation of the current system and brainstorming of a new one, its highly important to determine how each system is being used, with hands-on discovery. This is the best way to learn how it is currently being done, as well as the best way to determine what needs to be fixed. Determining the system as well as the users that use them is a good foundation into fixing or recreating a new system. During our project scope phase we will be determining our goals for the new system, deliverables, as well as the cost to implement a new system, and the time it will take to get it all done. All of the following tasks will be delivered in a scope statement. The entire point of creating this now information system is to fix or eliminate the one that is currently in use. The problem with the current one is that it is a mixture of many systems and doesn’t allow for one system to be used. Currently, employees are confused with what is where, and why. However, it is important

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