...SMS Spam: Indonesia’s Never Ending Story? Hazmi Alfiyatur Rahmah School of Electrical Engineering and Informatics, Institut Teknologi Bandung Bandung phie.hazmi@gmail.com Technological development brings a positive and negative impact on human life as well as the SMS technology. Since the advent of technology and SMS Gateway SMS Broadcast, then SMS Spam began to bloom too. Competition among cellular phone providers become one of the roles in the proliferation of SMS Spam in Indonesia. War fare and bonus SMS makes SMS rates to be very cheap even free. SMS Spam cases ranging from those that are disturbing to the fraudulent acts that cause a material loss has been a lot going on. Keywords-SMS SPAM, etics, law. Introduction SMS (Short Message Service) is a service available on mobile telecommunications in GSM and CDMA networks to send and receive short messages in the form of text. SMS first appeared in Europe in 1991 and in 1992 with an SMS text message was first performed on a Personal Computer (PC) to a mobile phone on Vodafone's GSM network. The technology used is a store and forward where the SMS messages sent are temporarily stored in the Message Center. Basically the SMS message consists of 140 bytes which can be 140 8-bit characters, 160 characters in 7-bit or 70-bit character 16 [1]. The advantages of this service is low cost. Before the advent of smartphone technology and sending chat messages via the internet, SMS is a service that is in demand and is...
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...E-Banking: ‘A new era of customer satisfaction through SMS Banking’ Abdullah Hassan, BBA(Hon’s), Fourth Year, Department of Management Studies, University of Chittagong, abdtek@gmail.com Abstract According to the Euronet mobile Banking Guide, there are currently close to 400 mobile operators in over 133 countries who are signing up 4 to 6 new customers every second. That means people are now much more interested in cell phone than before. Users always seek multi-dimensional use of their cell phones. The main purpose of this paper is to find out customer satisfaction through SMS Banking. Mobile phone operators provide various value added services (VAS) to their users including banking service and other utility services with the legal agreement with respective organizations. As mobile operators are trying heart and soul to retain existing customers and enhance new customers by adding VAS, hence a mobile banking solution called SMS Banking that allows people to bank with their mobile phones and its overview are presented in paper. Introduction There are various types of E-banking that are used in the field of IT and Banking. SMS Banking is one of them. SMS stands for ‘Short Message Service’. SMS Banking allows you to check account balance, transfer amount to other account, payment of utility bills like electricity bill, gas bill and water bill etc. Short Message Service is particularly adapted to 2G networks because they require low capabilities for data exchange...
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...Introduction Short Message Service SMS is today's simplest and cost-effective way to reach a global mobile audience. Thousands of organizations are using messaging already to communicate with customers and employees. SMS was built into the European Global System for Mobile (GSM) standard as an insignificant, additional capability. Yet in many countries SMS was perceived as cheap, and it offered one-to-one, or one-to-many, text communications that could be read at leisure, or more often, immediately. SMS was avidly taken up by young people, forming new cultures of media use.(Goggin & Spurgeon, 2005). Text messaging is instantaneous, inexpensive and personal, and enables numerous applications. In the face of turbulent economic conditions and significant cost pressures, U.S. financial institutions, like their counterparts around the world, are focusing on improving the profitability of their customer relationships, lowering channel costs and enabling more self-service electronic banking. In recent years, the rise of mobile banking has opened a new path for financial institutions to lower the cost to serve their customers, improve their competitive position and increase customer acquisition and loyalty. At the same time, mobile banking establishes a foundation for delivering future products and services that can be monetized, such as mobile payments and remittances. Despite this new ROI opportunity, most institutions have primarily utilized this new channel to drive mobile banking...
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...The Basics of SMS Messaging The Basics of SMS Messaging Introduction to SMS Short Message Service, better known as SMS or text messaging, is a telecommunications service that allows the sending of short (160 characters or less) text-based messages between mobile phones. SMS is generally available on all wireless networks globally and can reach virtually all of the 4 billion mobile phones in use today, making it the world’s most pervasive data communications technology. SMS messages can be typically sent and received within seconds throughout the world. And with more than 1 trillion SMS messages sent in 2009 in the US alone, volumes are widely forecast to continue their strong growth rate globally for years to come. SMS offers businesses a compelling communication channel for effective, two-way interaction with customers and prospects. It can extend brand awareness, create customer loyalty and deliver timely content or critical information, providing the immediacy and interactivity no other medium can offer. Attracted by the unique characteristics offered by SMS, businesses are increasingly utilizing the anytime, anywhere mobile channel as part of a multichannel communication strategy. Types of SMS Person-to-Person (P2P) and Application-to-Person (A2P) are the two categories of SMS messages. While P2P messages connect one individual to another, A2P messages are used by companies that want to interact with consumers via an SMS application. This document deals solely with...
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...M-COMMERCE: THE ROLE OF SMS TEXT MESSAGES Ruth Rettie, School of Marketing, Kingston University, United Kingdom Matthew Brum, MBA student, Kingston University, United Kingdom Email contact: R.Rettie@Kingston.ac.uk ABSTRACT This paper explores the marketing role of SMS text messages. While Internet based m-commerce has been disappointing, commercial applications for SMS are developing rapidly. The conceptual framework compares SMS to telemarketing and email marketing, and describes the key features of this new medium. Five distinct SMS business models are identified and discussed. We used quantitative research among mobile users to assess attitudes to SMS marketing. Most respondents were concerned about junk messages and wanted to control incoming messages. Initial attitudes to advertising in text messages were negative, but many were prepared to accept advertising in exchange for discounts or promotional offers. INTRODUCTION The development of Internet based m-commerce has been disappointing: restricted sites, slow download, small screens, and the limited number of handsets, currently constrain commercial development. At the same time companies are beginning to recognize the potential of SMS (Short Message Service) text messages, as a low cost, high impact communication medium, that can be received by almost all mobile phone users. Several companies are adopting highly innovative m-commerce strategies using SMS text messaging. 15 billion SMS messages (Cyberatlas...
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...CHAPTER I INTRODUCTION AND BACKGROUND OF THE STUDY 1.0 Introduction and Background of the Study Innovation have made possible for the operations of the computer easy enough in processing record systems such as, creation of data records, storing, filing and retrieval of data. The San Mateo Municipal College has increased in student`s population and at the same time, the number of works of the registrar and student`s grades to be processed has also increased. One of the responsibilities of the registrar office is to keep the student`s grades data secured for their records and purposes. In order to provide an affordable and accessible tertiary to the youth and residents of the Municipality of San Mateo, they passed and signed Ordinance No. 2004-013 which established the Pamantasan ng Bayan ng San Mateo. PBSM formally opened its doors in 2005 to the first 306 San Mateo College students. Mr. Narciso E. Quesada is the one who founded the Pamantasan ng Bayan ng San Mateo. He is also the first president of PBSM. On June 2, 2011, PBSM was renamed to San Mateo Municipal College through ordinance No. 2011-008. The student population reached a total of 1033 in school year 2012-2013. Mr. Roberto C. San Pedro is the current president of SMMC. In the total of 1033 students, there are 529 first year students on a percentage of 51.21%; 266 second year students on a percentage of 25.75%; 115 third year students on a percentage of 11.13%; and...
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...Software Requirements Specification October 28, 2013 Window App for Sending SMS to mobiles via internet from your computer Submitted by: Muhammad Gulfam Submitted to: Engr. Natasha Nigar Software Engineering Table of Contents Table of contents……………………………………………………………………. List of figures……………………………………………………………………….. 1. Introduction………………………………………………………………….3 1. Purpose……………………………………………………………...3 2. Scope of project……………………………………………………...3 3. Glossary……………………………………………………………...3 4. Overview of document……………………………………………….4 2. Overall Description……..…………………………………………………......5 2.1. System Environment...……………………………………………….5 2.2. Functional Requirement Specification ……………...……………….6 2.2.1. User use cases………………………………………………...6 2.3. User characteristics …………………………………………………….11 2.4. Non Functional Requirements ……………………………….…………11 3. Requirement Specification …………………………………………………..12 3.1 Functional Requirements ……………………………………………12 List of diagrams Fig.1 System Environment ………………………………………………………….3 1.0. Introduction 1.1. Purpose The purpose of this document is to present a detailed description of the Window App for Sending SMS to mobiles via internet from your computer. It will explain the purpose and features of the system, the interfaces of the system, what the system will do, the constraints under which it must...
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...Basically cell phones are electronic devices that can be contrasted to a radio, it communes to the world by broadcasting and receiving tone of voice all the way through cell towers setup throughout gigantic areas. (Uses of Cell Phones, 2011) Cell phones in these contemporary world have become more and more popular and also one of the most desirable things for humans beings to have always in possession on the grounds that it has the capability to keeps in touch with family and friends from far of places, these days due to the development of advanced technologies cell phones are not accomplished only for receiving and talking phone calls, but can also stores important data, takings cameras, stores songs amongst other uses. Moreover, the moderns cell phones are capable of internets access, savings data and files and also it can be used to indulge into business and marketing. (Uses of Cell Phones, 2011) Mobile marketing has basically two definitions due to its evolution from the past. The first one which is relatively a recent one, is meant to describe marketing on or with a mobile device, such as a mobile phone whereas the second describes a more conventional marketing which is marketing in moving fashion, for example, technology road shows, moving billboards, or advertising on vehicles. (Mobile Marketing, 2009) Even if there are various definitions for the concept of mobile marketing, there are actually no commonly accepted definitions for it and hence generally...
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...contact the QuesCom Support hotline at: +33 (0) 820 20 38 46 or by email to support@quescom.com This document and information it contains are property of QuesCom. They shall not be reproduced nor disclosed to any person except to those having a need to know them without prior written consent of QuesCom. Techniicall Documentatiion Techn ca Documentat on 1. Fields Description 1.31;7;2;SIP1;-1;-1;0;CBD01;0;6;17;2;20071128;130145;424;7188891295; 9541113167;0;0;0;10;0;0; 123456789012345;G729A; 20810;14; 192.168.198.201;1200; 123456789012345; Table 1 – Structure for version 1.31 Field Version Transac Number Caller Device Type Caller Device Name Caller Slot Caller Port Called Device Type Called Device Name Called Slot Called Port Call Type Service Type Start Date LOC Start Time LOC Duration Caller Number Called Number Ringing Duration Number Explanation Ticket Version Number Call Id. Specific per gateway Type of Caller device (see table 2) Name of Caller device Slot used on the caller device (if applicable) Port used on the caller device (if applicable) Type of Called device (see table 2) Name of called device Slot used on the called device (if applicable) Port used on the called device (if applicable) QuesCom Call Type (see table 3) QuesCom...
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...1. Assignment Topic Communication system and Technological advancement of Teletalk Company Bangladesh. 2 Premier University Department of Busin ess Admin istration Course name Management Information System Course Cod e CIS- 351 Prepa red fo r Mr. Rajib Datta Lecturer, Department of Business Administration Premier University Chittagong Prepared by ID Semester 0714111957 5th 0714111971 0714111954 0714111980 0714111964 0714111973 0714111955 5th 5th 5th 5th 5th 5th Name Md. Nasir Uddin Hossain Md. Zeaul hoque Mithu Chandra Kuri Md. Akhtaruz Zaman Md. Abu Naser Bhuiyan Prabir Kumar das Sujan Krishna das section C C C C C C C SUBMISSION DATE: 4th February 2010 3 Date: Thursday, 4th February Mr. Rajib datta. Instructor, Management information system. Premier University, Chittagong. Dear Sir, Here is the report that we have prepared on the chapters you assigned us for the successful completion of this course. We have taken this assignment as an opportunity to reflect to our learning of the Communication and technological advancement of the telecommunication. Although we have tried our level best to adhere to your teachings. We realize that, our report may not be flawless. We hope that you would be kind enough to remark on its strengths and weaknesses, so that we will be able to make more adequate reports in the near future. We are looking forward to make the optimal use of the knowledge. We have already learned numerous information from this project...
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...EFFECTIVENESS OF SM ADVANTAGE CARD IN CREATING CUSTOMER LOYALTY IN SM MARIKINA A thesis submitted by Agoncillo, Sherylene E. Cadiz, Lailani J. Geronimo, Mirasol A. Lorente, Jennylyn F. Malto, Camille Joy D to Pamantasan ng Lungsod ng Marikina In Partial Fulfillment of the Requirement for the Degree of Bachelor of Science in Business Administration Major in Marketing Management This thesis has been accepted for the faculty of Pamantasan ng Lungsod ng Marikina by: Name of Chair Chair Name of Advisor Advisor Name of External Reader External Reader Abstract Select (highlight) this text and then begin typing your abstract, which should be limited to one paragraph of not more than 120 words Copyright © CONTENTS Abstract ii List of Figures vii List of Tables viii CHAPTER I The Problem and Its Background 1 Introduction 1 Background of the Study 2 Conceptual Framework 4 Research Paradigm 7 Statement of the Problem 8 Significance of the Study 9 Scope and Limitation 10 Definition of Terms 11 CHAPTER II Review of Related Literature and Studies 13 Socio-Demographic Profile: Age 13 Socio-Demographic Profile: Gender 14 Socio-Demographic Profile: Income 15 Customer Retention 15 Interacting with customers 17 Building Loyalty 17 Purchase Intention 19 Purchase Frequency 20 Synthesis of Literature Review 20 CHAPTER III Research Methodology 21 Research Locale 21 Population Sampling or Respondents of the Study 21 Research Method and Design...
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... | | | | |banglalink emergency *321# | | | |In an emergency situation, we typically make a call or send sms to our peers. However, there may be times when you don’t have the time an | |opportunity to either call or sms. Simultaneously, you may not be always aware of your current location especially when you’re travelling. | |Banglalink emergency service solves those for you. | |If you are a registered user of this VAS, all you have to do is dial *321*5# and SMS asking for help will be sent to previously defined emergency| |contact persons containing your current approximate location. | |♣How to send: | |Dial *321*5# | |(Or...
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...Personal Loan 24-hour- Service Guarantee Terms and Conditions Eligibility: 1. All Personal Loan applications including Pre-Approved loan applications are eligible for Personal Loan Service guarantee. 2. At the time of submission, the Personal Loan applications should be complete with all the required supporting documents. Start Point of Service Guarantee: Receipt of complete documents by the bank as evidenced by SMS sent from the bank to the customer. End Point of Service Guarantee: Final decision regarding customer’s Personal Loan application is communicated by the bank to customer via SMS. Personal Loan 24 – hour – Service Guarantee (“24-hr- service-guarantee”) is subject to the following Terms and Conditions: I. Personal Loan 24- hour- Service Guarantee 1. The “24-hr-service-guarantee” shall only apply in the cases where the applicants have provided the complete set of Personal Loan documents along with complete filled in forms in accordance with the Bank procedures. 2. Applications in which bank is unable to contact customer/referee on mobile/home/office phone or have document deficiency would not be considered for “24-hr-service-guarantee” 3. Applications which have been declined by the bank or cancelled by customer earlier, and are reappealed later, would not be considered for “24-hr-service-guarantee” 4. The “24-hr-service-guarantee” will not be applicable in instances where delays are encountered due to the applicant’s failure to satisfy the Bank’s due diligence...
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...GrameenPhone is the Bangladesi largest Mobile Company and the Biggest Internet Service provider of bangladesh .GrameenPhone Surfs EDGE mobile Internet Service Lets Checks Grameenphone`s Internet package [pic] GrameenPhone have Six Different package for Subscriber Package 1 (P1) is a pay-as-you-go offer. It is available for both prepaid and postpaid subscribers. For every kilobyte (KB) of data browsed, subscribers are charged Tk. 0.02 (excluding VAT). To subscribe to Package 1 (P1), type P1 and SMS to 5000 Package 2 (P2) is available for postpaid subscribers only . Existing P2 prepaid subscribers will continue to enjoy this service unless they cancel the service willingly or fail to renew the service on time due to insufficient balance. Once P2 is deactivated from any existing P2 prepaid subscriber after 31st July 2009 due to insufficient balance or cancellation by the user, it will not be available for that user anymore For P2 (24x7 Monthly Browsing) monthly charge is BDT 850 (excluding VAT). To subscribe to Package 2 (P2), type P2 and SMS to 5000” Package 3 (P3) is for postpaid subscribers. Subscribers can enjoy the service from 12:00AM-8:00AM and monthly charge is BDT 300 (excluding VAT). From 8:01AM-11:59PM, subscriber can enjoy pay-as-you-go offer like P1. To subscribe to Package 3 (P3), type P3 and SMS to 5000 Package 4 (P4) is for prepaid subscribers. Subscribers can enjoy the service from 12:00AM - 11:59PM (within a day) with 150MB data usage limit in a day...
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...Initiatives 9 Budgets, Assumptions, & Risks 10 Controls 11 Appendices 12 References 14 Introduction The Marketing Plan to launch the new Gerrarrom service to new users, is summarised below for January to June 2014. UK based early adopter academics at three specific universities, fit the high knowledge, heavy digital usage profile most likely to value a cutting edge internet experience given their collaborative digital enterprise, and likelihood to rapidly grow usage. Viral marketing is used to secure digital word-of-mouth recommendations from the targeted influencers by competing for attention, referals, and useage activity. The service is positioned for digitally productive academics needing a superior layer of compartmentalised internet, a less intrusive interface and an evolved content feed that provides the one stop shop for all public and private Social Media (SM) productivity. The plan covers the logical flow of considerations, goals and actions defined by Armstrong and Kotler (2012), for creation, definition and communication of value to the target segment. Marketing Situation Gerraroom will drive adoption via unforeseen modes of web interaction but launches to existing SM users, so current and evolved trends are relevant. Mckinsey's Digital Economy report (2012) identifies 1.5 billion SM users globally and corroborates's usage insights from Facebook (2012), suggesting direct commercial applications and collaboration are secondary to social...
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