...Proposal. Title Shared Services a focus on Nigeria Financial Institutions. Executive Summary Shared services have been widely implemented in the public and private sectors of organizations around the world. The shared services phenomenal are spreading around the globe and financial institutions and others companies in African do not want to be left. However, with the fact that one of the basic advantages of shared services is cost saving and its leverages so much on infrastructure. Unlike Europe and America, African is still growing in the area of infrastructure and cost of labour is relatively low. This paper explores the shared service's model in financial institutions in Nigeria and reports the findings on share services meeting its objectives in developing countries. Nigerian banks are trying to compete with their international counterparts that have a presence in Nigeria and operating in the same business, cost reduction is a major advantage. Most of the International banks like standard chartered, Citibank, and Barclays use the shared service model and since none of these international financial institutions have their head offices and major businesses in Nigeria, they operate their shared service centre in any other geography. Keywords: Shared services; Financial Institutions; Nigeria 2. Introduction. Shared services refers to the concentration of services to one area or group of an organization where such services are previously been provided...
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...commitment, financial commitment and interdependence. Discussion I. Was there emotional dependence between Ms. Barbara Mclusky and Ms. Rosalind Shapiro? Ms. Mclusky meets the statutory requirements for emotional dependence. A family member is defined as: any other person residing with the tenant in the housing accommodation as a primary residence who can prove emotional and financial commitment, and interdependence between such person and the tenant. Evidence which is to be considered in determining whether such emotional… commitment existed, may include: longevity of the relationship, regular performance of family functions, such as caring for each other or each other's extended family members, relying upon each other for daily family services, and engaging in family-type activities by jointly attending family functions, holidays and celebrations, social and recreational activities, etc.. The underlying principle for this rule is to assure that the term family is not harshly interpreted, and to protect tenants who consider an apartment their home from eviction upon the death of the tenant of record. (Braschi v. Stahl Assoc. Co., 74 NY2d 201 (1989)). In Braschi v. Stahl, Stahl Associates Company informed the plaintiff that he was illegally occupying his apartment, and demanded he vacate the premises. (Id.) The court ruled in favor of the tenant after examining various factors including: the length of the tenant’s relationship, the level of emotional commitment, and how they held...
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...MEMORY OF THE WORLD REGISTER The Federal Archives Fonds (Barbados) Ref N° 2008-01 PART A – ESSENTIAL INFORMATION 1 SUMMARY The West Indies Federation (1958-1962) was a political federation of ten territories in the Anglophone West Indies. Its formation signaled the beginning of a new era of decolonization for the region of the West Indies in the post-World War II period. The history of the West Indies is inextricably linked with the histories of other former British colonies, which include portions of Africa, Australia, New Zealand, Canada and the United States of America. The Federal Archives reflect the interconnectivity of these histories and document one of the decisive periods of twentieth century history when territories, under the colonial rule of the British Empire, first flexed their ‘political muscles’ and sought to become sovereign nation-states. Undoubtedly, the West Indies Federation shared some commonalities with other contemporary federations particularly with regard to issues such as constitutional reform and overcoming nationalist interests. However, the West Indian experience was unique and distinct from all others mainly as a result of the geographical separateness of the territories by sea and the insularity of the territories, which historically related bi-laterally with England. Additionally, there was the impact of extra- and intra-regional migrations on account of the colonial plantation economies that were...
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...air-conditioning units (owned by MIS) Software assets (owned by MIS) • • • • application software system software development tools utilities Information assets (owned by Manager or MIS) ‘Information’ means information held by the Company on its own behalf and that entrusted to it by others. The following are examples of the media which may contain or comprise information assets. • • • • • • • • • • databases and data files system documentation user manuals training material operational or support procedures continuity plans and fallback arrangements back-up media on-line magnetic media off-line magnetic media paper Services • • computing and communications services (owned by MIS) heating, lighting and power (owned by Manager or Building Services Manager) 1 17/01/03 First•Base Technologies Town Hall Chambers High Street Shoreham-by-Sea West Sussex BN43 5DD UK Tel: +44 (01273 454 525 Fax: +44 (0)1273 454 526 info@firstbase.co.uk Guidance on Information Classification Categories for classifying document security Category 1 : Routine (non-confidential) documents Description: All documents of a routine nature. Effects of disclosure: No measurable damage to the company or a department. Examples: Normal memos, routine reports, circulars. Estimated occurrence of this classification: More than 80% of all documents would be within this class. Recommended marking of document: This is the default class. Therefore, there should be no need to mark non-confidential...
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...by the reduction or elimination of trade barriers and the coordination of monetary and fiscal policies. The aim of economic integration is to reduce costs for both consumers and producers, as well as to increase trade between the countries taking part in the agreement.” According to Norman Girwan, in his paper entitled, ‘Caricom’s Elusive Quest For Economic Integration,’ the Caribbean needed to integrate for similar reasons. Girwan states that the move toward such integration was driven by the need to mitigate against the constraints of small size on development, as well as there were other non-eceonomic objectives. These included “attaining national independence, sharing the costs of common services, pooling bargaining power in international environment and instituting a common West Indian identity.” Girwan continues by stating emphatically that “economic integration is still a work in progress for the Caribbean peoples; and what has been accomplished so far has not impacted significantly on regional economic development.” He attests that “this could be due to faulty implementation of agreed integration schemes, or to inappropriate design of the schemes themselves, or to inherent limits in the capacity of economic integration per se to drive development in these economies.” In a similar manner, Mehmet Ekizoglu, in his paper Mercosur, It’s History, Institutions and Questions; outlines that the origins of the integration process required Argentina and Brazil to overcome their...
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...Orchid View Serious Case Review June 2014 Background In October 2013, an inquest was launched into the deaths of nineteen residents at the Orchid View care home in West Sussex, run by Southern Cross Healthcare. The inquest found that neglect had contributed to five of the deaths and that the other deaths had been caused by 'sub-optimal' care. The Coroner, Ms Schofield, commented on the appalling conditions at the care home stating that it was awash with 'institutionalised abuse'. In 2010 the Care Quality Commission (CQC) had rated Orchid View as 'good', Ms Schofield was concerned that such conditions and poor treatment of residents could go unnoticed by the authorities. In response to this, in June 2014, the West Sussex Adults Safeguarding Board commissioned a Serious Case review into the failings at Orchid View. Findings The key findings of the Serious Case Review found lack of respect, dignity in relation to the treatment of service users. Maltreatment also included poor nutrition, poor hydration, left in soiled bedsheets, and mismanagement of medication. Call bells went unanswered and some were out of a service user reach. These fallings caused serious neglect that ultimately cost the lives of some service users. Recommendations 34 recommendations were made, for example: * Care companies should be required to provide evidence to the Care Quality Commission (CQC) that they can both recruit and sustain a skilled workforce. * Relatives to have a named contact...
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...In Fitting in: Community College Female Executive Leaders Share Their Experiences- A Study in West Texas, Gill and Jones explored the phenomena of leadership in higher education from the perspectives of women who hold leadership positions at community colleges in west Texas. Traditionally, higher education has been a male-dominated field which made it difficult for women to attain administrative positions. However, in today’s community colleges, women hold 50% of the leadership positions at community colleges in the United States, which shows the openness of community colleges to accept women in leadership positions. Additionally, the number of administrators projected to retire from community colleges in the near future illustrates that opportunities...
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...Office for International Students & Scholars Housing Now that you have arrived, it is time to look for an apartment. Remember that the method of finding and renting an apartment in Chicago may be different than what occurs in your country. Searching for an apartment can be time-consuming and frustrating. This handout includes suggestions made by other international students to help you in your search. Good Luck! HELPFUL DEFINITIONS Landlord The landlord is the person from whom you will rent the apartment. The landlord may be a company or an individual. It is important to know the name of your landlord and his/her phone number and address. You will probably be contacting the landlord if there are any problems with the apartment during your lease. Lease A lease is the agreement between you and the landlord. You will sign a lease agreeing to the rent and rules for living in the apartment. In the U.S., most leases are for one year; however, it is possible to rent for a shorter amount of time. It is important to thoroughly read and understand the lease before you sign it. Don't hesitate to ask questions if you don't understand something. Security Deposit You will be required to pay a security deposit in addition to the first month's rent on a new apartment. The security deposit is an additional sum of money usually the equivalent of the first month's rent. At the end of your lease you will get this deposit back, provided there is no damage to the apartment. Make...
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...GMS 200 Lecture 3: Global Dimensions of Management * The international management challenges of globalization * Key concepts in the challenges of globalization: Global economy, Globalization, International management, Global manager * Europe- European Union (EU) * The Americas- NAFTA, FTAA * Asia & Pacific * Africa- SADC (South Africa Development Community), ECOWAS (Economic community of West African States) * Forms and opportunities of international business * Reasons for engaging in international business: Profits, Customers, Suppliers, Capital, Labour * Market entry strategies involve the sale of goods or services to foreign markers but do not require expensive investments * Types of market entry strategies: Global sourcing, exporting, importing, licensing agreement, franchising * Direct investment strategies require major capital commitments but create rights of ownership and control over foreign operations * Types of direct investment strategies: Joint ventures, foreign subsidiaries * Criteria for choosing a joint venture partner: Familiarity with your firm’s major business, strong local workforce, future expansion possibilities, strong local market for partner’s own products, good profit potentials, sound financial standing * Complications in the global business environment: Environment is complex, dynamic and highly competitive, global business...
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...ninth edition STEPHEN P. ROBBINS MARY COULTER Chapter 3 © 2007 Prentice Hall, Inc. All rights reserved. Organizational Culture and Environment: The Constraints PowerPoint Presentation by Charlie Cook The University of West Alabama A Question of Culture . . . Q: What makes up the culture of a country? © 2007 Prentice Hall, Inc. All rights reserved. 3–2 The Organization’s Culture • Organizational Culture A system of shared meanings and common beliefs held by organizational members that determines, in a large degree, how they act towards each other. “The way we do things around here.” Values, symbols, rituals, and practices Implications: Culture is a perception. Culture is shared. Culture is descriptive. © 2007 Prentice Hall, Inc. All rights reserved. 3–3 Exhibit 3–2 Dimensions of Organizational Culture © 2007 Prentice Hall, Inc. All rights reserved. 3–4 Exhibit 3–4 Strong versus Weak Organizational Cultures © 2007 Prentice Hall, Inc. All rights reserved. 3–5 Benefits of a Strong Culture • Creates a stronger employee commitment to the organization. • Aids in the recruitment and socialization of new employees. • Fosters higher organizational performance by instilling and promoting employee initiative. © 2007 Prentice Hall, Inc. All rights reserved. 3–6 Functional versus Dysfunctional Cultures • Functional Cultures Are cultures well-suited to their environment or...
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...PASSAIC - WEST PATERSON BORO President Barack Obama has ever said, "A budget is more than simply numbers on a page. It is a measure of how well we are living up to our obligations to ourselves and one another." So budget is the key financial instrument. The user friendly budget summary includes: all appropriation line items aggregated by item type; the school tax rate; the equalized school tax rate; revenues by major category; the amount of available surplus; a description of unusual revenues or appropriations with a description of the circumstances of the revenues and appropriations; and a list of shared services agreements in which the district is participating. The “user friendly” budgets contain detailed information on the salaries and benefits of each district superintendent, assistant superintendent, school business administrator and school district employees whose annual base salaries exceed $75,000 and who are not members of collective bargaining units must be submitted to DOE by the districts as part of the budget process. West Paterson budget is divided between the “general fund” and various special funds. The official budget for fiscal year 2009-2010 involved projected expenditures of $ 14,497,609 of which $ 13,544,424 are part of the general fund and $ 745,995come from special funds. Another $ 207,190 in expenditures was planned for other bond funds. Revenue going to special funds such as transportation is in principle earmarked for a single purpose, whereas revenue...
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...Introduction Merging our company with The Wing Company to form Summit Solutions Corporation has brought about decisions regarding business information systems and what platforms would be the best suited for this organization. If this merger is to succeed, the organization needs to have a firm organizational strategic plan that will combine the strategies of both companies. The strategy will include how every person involved, in both organizations, will be affected, how the different platforms will work, and how these platforms can be brought together in order to reach our organization’s goals and objectives for future success. Additionally, the organization needs to have a decision processing system that will support the organization’s business processes, activities and tasks, how input and output data flows, business applications, and the organization’s technology infrastructure. In order to achieve this, the business objectives need to be defined, business workflow needs to be developed, development of system requirements, specification of the applications and data architectures, define information infrastructure, define information system program measures and metrics, and manage hardware and software integration. Three Characteristics of Enterprise Architecture Enterprise architecture is defined as the goals of the organization, how these goals will be realized from the business processes, and how these “business processes can be better served through technology”...
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...Measures…………..……………………………………….11 Chapter 5: Conclusion………………………………………………………..….....13 References..……………………………………………………………14 3|Page GUJARAT NATIONAL LAW UNIVERSITY I. Introduction The Middle-east is a region encompassing Western Asia and all or parts of North Africa, depending on the context in which the term is used. The history of the Middle-east dates far back and it has been a major centre of world affairs. It has been the cradle of multiple religions like Christianity, Islam, Judaism, etc. In modern times the Middle East remains a strategically, economically, politically, culturally and religiously sensitive region. The Middle-east comprises of mostly arid or semi-arid regions. The Middle-East has only 1% of the world’s water shared among 5% of the...
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...This paper will go over the theories of absolute and comparative advantage and will also go over the principal aspects of the Bretton Woods agreement and following its demise the decision of the EU (European Union) countries to create a single currency. Let me remind you of the handouts from The Economist (trade Winds and Comparatively Speaking) and the material from Daniels and Radebaugh. I want us today to look carefully at the assumptions underpinning the theory of specialisation [Daniels and Radebaugh pp 176 - 177]. A handout has already been provided. Full employment is one of the central assumptions for these theories of trade to apply. In the world being described by either Smith or Ricardo unemployment as such was probably an unknown phenomenon. Society was largely agricultural and highly stable. People had to work! They had to be employed. And doubtless wage rates adjusted to the point where there was no unemployment as we know it today. But in the world of today the backdrop is very different. How do we deal with that where wage rates are not downwardly adjustable? We have looked at the specialisation argument. This can be seen very differently depending where you are in the argument. Some analysts have throughout history argued that the notion of specialisation into one particular pattern of output ‘fixes’ that pattern. This may very well disadvantage one nation when compared with another. What about the ‘infant industries’ argument. How would you view...
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...to Reinvent Service Delivery How to create more value for your customers and you by Kamalini Ramdas, Elizabeth Teisberg, “It felt lIke an elephant was sIttIng on my chest,” the patient explained. The doctor nodded understandingly. But the doctor was not the only one nodding her head. “You can put me down for that one as well,” quipped another patient. This is Club Red, a shared-medical-appointment concept, introduced at the University of Virginia Health System, which represents a radical innovation in the delivery of preventive cardiac health care. Traditionally, cardiology patients at UVA are allotted a half hour with the doctor. At Club Red, they are given a choice between that one-on-one appointment and a 90-minute shared appointment, in which the cardiologist sees each patient in a group setting with as many as 11 others. December 2012 harvard business review 99 Four ways to reinvent service delivery Members of Club Red don’t sit in a waiting area; they gather in a meeting room, where they fill out any needed forms and may chat informally while each patient sees the doctor privately for a brief physical exam. In the shared appointment, the doctor then provides individual counsel, goes over prescriptions, orders tests, and discusses progress, challenges, and future treatment plans for each patient. The Club Red consultation, while confidential among participants, is not private. That’s a big deal in health care, an industry where personal service and privacy have...
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