...help the employees find out the problems associated to the topic “should companies monitor their employees’ social media?” and come up conclusions and recommendations. We have separate the report into four parts to discuss, they are employees’ rights, employers’ rights, the impact of social media and the importance of social media. At the end we think employers should only monitor employees if employers have enough reason to believe their employees engaged in illegal posting with inappropriate information about their job. Table of contents Contents Honestly Declaration 1 Executive Summary 2 Table of contents 2 1.0 Introduction 3 2.0 Procedure/methodology 3 3.0 Findings and Analysis 3 3.1 The importance of social media 3 3.2 The impact of social media 5 3.3 Employees’ rights 5 3.4 Employers’ rights 6 4.0 Conclusions 7 4.1 The importance of social media 7 4.2 The impact of social media 7 4.3 Employees’ rights 7 4.4 Employers’ rights 8 5.0 Recommendations 8 5.1 The importance of social media 8 5.2 The impact of social media 8 5.3 Employees’ rights 9 5.4 Employers’ rights 9 6.0 Referencing 10 1.0 Introduction Carole Chamberlain request on March 16, 2015 on research the topic of “should companies monitor their employees’ social media” by written. The report is due on April 7, 2015. 2.0 Procedure/methodology The sources of the report were gathered from 16 - 29 March 2015. The topic of “should companies...
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...Monitoring Employees Private Social Sites Are Unethical Monitoring employee’s private social network sites is unethical. The Internet has become an excellent medium to connect with the outer World. People use it to connect with other people, sharing files, entertainment and lots of other activities that are useful and beneficial. Although the Internet can be useful, it’s usage can also present a problem for employers. Most companies fear leakage of confidential information and trade secrets through e-mail or blogs. A recent survey conducted by the American Management Association and the ePolicy Institute found that 14 percent of the employees polled admitted they had sent confidential or potentially embarrassing company e-mails to outsiders(pg ). As a result, some companies have monitored their employee’s social networking site; facebook for example. So, a distinction as to why companies monitor their employee’s social sites should be made, as well, as the employee’s rights to privacy. Why do companies monitor their employee’s social networking media? The reasons managers monitor social media was revealed in a new Deloitte survey. Many businesses want to be able to monitor their employees’ social networking activity on sites such as MySpace, Facebook, and Twitter. The main problem with this idea stems from employers wanting to monitor this activity on a subordinate’s off time. Business Week reported that companies want to make sure that their hard-earned...
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...A. ASIEDU SB/DMK/14/0010 CASE STUDY MONITORING EMPLOYEES ON NETWORKS: UNETHICAL OR GOOD BUSINESS?. LAUDEN & LAUDEN (2014), PAGE 296-7 Question 1. Should managers monitor employee e-mail and internet usage? Why or Why not? Employee email and Internet usage monitoring in the workplace may put employers and employees in conflict because both sides are trying to protect personal interests. Employees want to maintain their personal privacy while employers want to ensure company resources are not misused. Employers monitor Internet use in the workplace to protect their companies from legal problems that could arise if employees use company computers for inappropriate or illegal online activities, such as racist, sexually explicit or other potentially offensive materials accessed or traded by their employees which could result in adverse publicity. They are also concerned about a decline in productivity as some workers use the Internet to handle personal activities such as checking personal email, responding to instant messages or sneaking in a brief YouTube video which creates series of non-stop interruptions that divert employees’ attention from the job tasks they are supposed to be performing. More over Strict monitoring allows employers to spot potential problems early, get the information offline as quickly as possible and discipline the employees involved. Along with keeping an eye on what happens on internal computer...
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...2013/14 Survey Social Media in the Workplace Around the World 3.0 Proskauer Rose LLP | Prior results do not guarantee a similar outcome | Attorney Advertising About Our Survey We are proud to present Proskauer’s third annual global survey about social media use in the workplace. As in previous years, in addition to our survey results, in collaboration with select law firms across the world, we have included a brief summary of the law from around the world, including significant recent developments. Please note that the information provided in this survey is not intended to be, and shall not be construed to be, the provision of legal advice or an offer to provide legal services, nor does it necessarily reflect the opinions of the firm, our lawyers or our clients. No client-lawyer relationship between you and the firm is or may be created by your access to or use of this survey or any information contained in it. Proskauer Rose LLP (Proskauer) is not obligated to provide updates on the information presented herein. © Proskauer Rose LLP. All Rights Reserved. Social Media in the Workplace Around the World 3.0 When we published our first survey in 2011, there was a sense of novelty and even mystery about social media usage in the workplace. There was a strong perception that social media and business did not mix. The art of harnessing social media for business lacked the sophistication and prominence that it now has. Today, business use of social media is mainstream. This shift from...
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...Introduction In this era of technology and information explosion, social media has become a part of our lives, almost everyone have their own Twitter, Facebook, Flickr and Blogs account. Nowadays social media is becoming increasingly popular; a survey (SilkRoad Technologies, 2012) shows 75% of employees logged social media while at work at least once a day, with 60% accessing multiple times. The report also pointed out that most of companies have not develop clear guidelines and policy for using social media in workplace, only less than 10 % offering social media training to their staffs. The workplace should not prohibit the use of social media sites? Some people said it should be but some ones said should not. Each has their own justifications, it is benevolent see benevolence and the wise see wisdom. Whether employers permit or not, to develop a set of the company’s social media policy is a must. Although, Singapore Airlines (SIA) have guidelines stating that all employees must not posted confidential business information or tweeted about a colleague, but the rule is usually not strongly enforced. Social media is not easy to manage in the workplace, based on historical experience cyber bullying, harassment, discrimination and victimization are constantly recurring in between colleagues, similar incidents have also occurred in the Singapore Airlines (SIA). Therefore, in order to design an effective social media policy of the organization, first must consider and resolve a number...
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...keystrokes. Online predators, cyber bullying, hateful websites and other negative influences can potentially plague your children. You can safeguard your family from unseemly and damaging connections by using computer monitoring software. Most monitoring applications offer a multiplicity of protections and a variety of tools. Our researchers tested and ranked monitoring tools to bring you an objective comparison of the best computer tracking software. Our top three products are SpyAgent, WebWatcher and PC Pandora. Read our articles on monitoring software to learn more about computer monitoring tools. Monitoring Good monitoring software includes tools to record all website visits and online searches. The software should have the ability to detect when a computer user accesses social networking websites such as Facebook and Twitter or views online pornography. Some monitoring applications can capture blog posts, usernames and even passwords. Recording the transcripts of conversations that occur via chat and instant messaging clients is a frequently sought-after feature. Additional elements to consider are tracking file downloads, sent and received emails, web-based email and email attachments Tracking features may include recording the applications users launch as well as the duration and frequency of use. These components can...
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...Not What You Can do For Facebook, But What Facebook Can do For You Executive Summary: The company, Stone Goose Company, is a gourmet chocolate company. Currently, the company does not employ a social media policy. This proposal will address two equally important parts of the new policy, the customer base and the employees. This policy will make sure that Stone Goose is ensuring the future of the company by using all avenues possible to reach the customers. The first section of this proposal will address the customers. It will discuss marketing, customer support, and customer conduct. The second section will address the employees. It will discuss use of social media during working hours, expected employee conduct, and disciplinary action when the policy is violated. For the purpose of this proposal, social media is defined as “forms of electronic communication (as Web sites for social networking and microblogging) through which users create online communities to share information, ideas, personal messages, and other content (as videos).” Customers Before writing this proposal, Stone Goose Company surveyed the online customers, a database of approximately 1,000, and received 700 responses. The survey asked how many used social media, and the prevalent websites they used. Then the survey asked how many customers would like Stone Goose Company to develop social media for contact and customer support. The results are demonstrated in these three charts: As evidenced...
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...privacy has been a controversial topic especially with the rise in internet usage, the popularity of social media increasing, and the addition of GPS to mobile devices. With these advances in technology there are numerous ways for employers to monitor their employees’ time at work. According to Evans (2007) as many as eighty percent of the employers, who employ twenty percent of the American population, monitor employees’ telephone conversations, e-mails, and voicemails. Global Positioning Systems (GPS) technology has made tracking the whereabouts of employees easier rather than tracking only information passed between employees and other individuals. The United States does offer privacy laws to help safeguard employees’ expectations of privacy; however, the laws are formatted around the physical realm such as desk drawers or an employee’s home, not an employee’s computer files or even social networking site (Riego, Abril, & Levin, 2012). It has become apparent that social media is here to stay. Social networking sites such as Facebook and Twitter have changed how people communicate in their daily lives and even how organizations do business. Employers have begun using social networking sites not only to market themselves but also as a human resource tool, making themselves accessible to potential customers and employees alike. Some of the ways employers have begun utilizing social networking include orientation, training, faster innovation of products and services, and improved...
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...With the development of high technologies, social media has been widely used by companies and individuals. Many users, especially the younger ones, are active users of many kinds of social network media, like Twitter, Facebook, MySpac, blogs and YouTube. However, while there are many benefits of using social media for companies, they still face with many problems of the effects of using social network media by their workers, since many workers like to post their comments on social media freely, which may related to the company’s secret information, hence, although many organizations do not have clear guidelines for prohibiting employees from using social media, they still take measures to monitor their employees’ behaviors on social media. In addition, many organizations do not have social media policy, even they have, and the enforcement of the policy is not effective. In this situation, the case study aims to find out resolutions for how the social media policy could be implemented effectively in organizations with Singapore Airlines as an example. Two issues, including enforcement challenges, and de-motivating staff due to monitoring them, will be discussed, and respective resolutions will be presented to each issue for better designing or implementing the social media policies. Enforcement challenges Many companies face with challenges when enforcing social media policy. For example, companies that have implemented social media policy say that the enforcement is not an...
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...privacy has been a controversial topic especially with the rise in internet usage, the popularity of social media increasing, and the addition of GPS to mobile devices. With these advances in technology there are numerous ways for employers to monitor their employees’ time at work. According to Evans (2007) as many as eighty percent of the employers, who employ twenty percent of the American population, monitor employees’ telephone conversations, emails, and voicemails. Global Positioning Systems (GPS) technology has made tracking the whereabouts of employees easier rather than tracking only information passed between employees and other individuals. The United States does offer privacy laws to help safeguard employees’ expectations of privacy; however, the laws are formatted around the physical realm such as desk drawers or an employee’s home, not an employee’s computer files or even social networking site (Riego, Abril, & Levin, 2012). It has become apparent that social media is here to stay. Social networking sites such as Facebook and Twitter have changed how people communicate in their daily lives and even how organizations do business. Employers have begun using social networking sites not only to market themselves but also as a human resource tool, making themselves accessible to potential customers and employees alike. Some of the ways employers have begun utilizing social networking include orientation, training, faster innovation of products and services, and improved...
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...Use of Social Media in the Workplace Executive Summary With the growing number of social media-related lawsuits happened in Canada, many employers have to find how to create efficient and effective social media policies for their companies. I am a student in a course called Advanced Written Communication, which is one of my third year courses in Bachelor of Business Administration program. As a business student, I am also interested in this problem. From the research, I find some social media-related cases and some privacy legislations in Canada. They warn both employers and employees that it is necessary to have enough legal and security knowledge. Employers should create media policies based on Canada’s laws, and employees also should carefully use social media in the workplace according to company’s policies. In addition, I find a fact that numerous companies in Canada and United States ban social media at work. However, this will alienate new employees who like social media, and make old employees feel unhappy. Thus, to create efficient and effective social media policies, a list of useful points are provided at the end. 1.0 Introduction 1.1 Purpose We will analyze cases of using social media in the workplace, consider the effect of Canada’s related laws, and finally find out how to create efficient and effective social media policies for the company. 1.2 Problems When Creating Social Media Policies In recent years, social media has become an important...
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...The CEO recently placed a ban on the use of social media within the company with the assertion that it leads to loss of company time and resources. However, it is possible to use social media but limit the number of uses or actions performed. The CEO claimed that the use of social media within the organization leads to a waste of time in socializing which may lead to dismissal in the future. I would like to assure you that I will put social media into better use for the company. Did you know that 70% of the customers we serve are members of one social media site or another? It is possible to capture these customers and more new customers by communicating with them through the social media platforms. Additionally, the customers can learn about the new services from the social media site such as Facebook. For Intel, sales have increased by 45% as well as customer relations due to the use of social media. There are several benefits of using social media within the firm for public relations, advertising and communications. It can also be used as a platform for conducting online market survey. The firm is an Information technology firm therefore we need to be on the forefront of adapting information technology system. Should we continue providing IT services but not adopt IT use in communication and other business functions? The firm should adopt a new system which monitors the activities of employees while on social media sites during working hours. The monitoring of these activities...
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...Introduction: Human beings by and large are social. They feel an inherent need to connect and expand their connections. There is a deep rooted need among humans to share. In the past, due to geographical distances and economic concerns, connections between people were limited. A social network is made up of individuals that are connected to one another by a particular type of interdependency. It could be ideas, values, trade, anything. Social networks operate on many levels. Initially social networking happened at family functions where all relative and friends would gather under one roof. Social networking has always been prevalent, it is just that in these times the face of social networking has changed. Where earlier the process was long drawn, involving a chain movement where in one person led to another through a web of social contacts, today the process is highly specialized. Communication has been instrumental to a large extent to the growth of social networking. With the advent of Internet and the cell phone a lot of social interaction is captured through email and instant messaging. Today there are a lot of online social networking sites where individuals volunteer information about themselves and their social networks. Social networking allows for like- minded people to interact with another. An online social networking site is a place where a user can create a profile and build a personal network that connects the user to other users. What used to be just a...
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...discuss and defend my position on a contemporary IT issue using a practical ethical theory. Unit 1 Assignment 1 Ethical Theory-Kantian The ethical theory that I have chosen that best represents my personal principles is Kantianism. This theory was named after the German philosopher Immanuel Kant. According to Quinn, “Kant believed that people’s actions ought to be guided by moral laws, and that these moral laws were universal” (Quinn, 2013, para. 2). The universal law is the belief that everyone tries to do the right thing and be a rational person and therefore rational decisions can be applied to everyone in the world. Kantianism does not consider the consequences of the ethical issues to be important, rather it is based on what should be done or doing the right thing regardless of the consequences. Kant’s decision is based on the theory that nothing is good without qualification. This means that the only thing that is good is good will or good intentions. The belief is that if a person does a good deed without expecting to gain something or having a hidden agenda for doing that good deed is a good person (“Kant’s moral theory,” n. d.). For example, if a person donates a car, money or clothes to a charity in order to get a break on taxes he...
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...setting, many question the idea if a post on social media should reflect aback on your job. The employees say that social media is part of their personal life and it should not have any correlation with their job. Employees say that they can be professional workers but as for their personal life, its personal. The employer's point of view is that social media accounts shows what type of employee you are and as an employee you reflect on the company. Many employers have go to writing up employees for a post and to the extreme of terminating the employee. A fine line about the actions taken about inappropriate post and as employers being in charge they get to decide where that line sets. A simple compromise that the employer...
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