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MANAGEMENT 3620 skyline aviation operation and resource management analysis.

SKYLINE AVIATION

OPERATION AND RESOURCE MANAGEMENT ANALYSIS – SKYLINE AVIATION.
SUMMARY:

This document outlines a project plan to evaluate and analyze the operations and resource management strategies of “Skyline Aviation”, a world renowned custom aircraft manufacturing company who has been in the business for over half a century. Safety, luxury, and efficiency has been the vision and manufacturing custom air transport solution to serve its customer base is the mission of Skyline Aviation for the last several years. The company has been operating with increasing revenues and profit margin until lately. Due to the fierce competition Skyline Aviation has recently lost considerable market share. The company has not only lost the business, but also has given up a significant part of its seasoned and experienced work force in the hands of new and upcoming competition.
The purpose of this document is to review and analyze some of the processes and procedures being followed and monitored to improve enterprise wide operations of Skyline Aviation. It also includes proposals to alternative practices and methodologies using Total Quality Management, Supply Chain Management and inventory control to reduce operating costs, enhance quality, increase employee morale, and find ways and means to incorporate value added innovative solutions to its existing product line. It will also suggest methods to train and educate sales force, and strategically locate them to best serve customer based communities. This document will review the process of gathering customer feedback and market surveys to help the organization understand future trends and strategically position itself to meet the upcoming challenges. It also puts forth some suggestions to improve the quality of workforce and educate them

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