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Sources for Social Media

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Bibliography sources web address 1. Dans, Enrique. http://www.forbes.com/sites/enriquedans/2014/09/08/social-media-corporate-attitudes-and-aptitudes/ 2. Eddy, N. http://0-search.ebscohost.com.oak.indwes.edu/login.aspx?direct=true&db=crh&AN=94880750&site=eds-live 3. Elder http://online.wsj.com/articles/companies-alter-social-media-strategies-1403499658 http://0-search.ebscohost.com.oak.indwes.edu/login.aspx?direct=true&db=crh&AN=96694802&site=eds-live 4. Geller http://www.forbes.com/sites/loisgeller/2014/09/16/outstanding-customer-service-in-social-media/ 5. Goel from http://www.nytimes.com/2014/03/24/business/after-huge-recall-gm-speaks-to-customers-through-social-media.html?_r=0/ 6. Hajli http://0-search.ebscohost.com.oak.indwes.edu/login.aspx?direct=true&db=bth&AN=96257365&site=eds-live 7. Jennings http://0-search.ebscohost.com.oak.indwes.edu/login.aspx?direct=true&db=bth&AN=97638794&site=eds-live 8. Narayanan http://0-search.ebscohost.com.oak.indwes.edu/login.aspx?direct=true&db=bth&AN=84616525&site=eds-live 9. Rapp http://0-search.ebscohost.com.oak.indwes.edu/login.aspx?direct=true&db=bth&AN=89547955&site=eds-live 10. Reddy http://0-search.ebscohost.com.oak.indwes.edu/login.aspx?direct=true&db=bth&AN=96398855&site=eds-live 11. Schaupp http://0-search.ebscohost.com.oak.indwes.edu/login.aspx?direct=true&db=bth&AN=96548974&site=eds-live 12. Vernuccio http://0-search.ebscohost.com.oak.indwes.edu/login.aspx?direct=true&db=bth&AN=96090335&site=eds-live 13. Xia http://0-search.ebscohost.com.oak.indwes.edu/login.aspx?direct=true&db=bth&AN=88041210&site=eds-live 14. 2014 http://0-bi.galegroup.com.oak.indwes.edu/essentials/article/GALE%7CA359211236/743e60fa976031b660c535ab9975b2db?u=indwesun 15. 2014 Deloitte http://deloitte.wsj.com/cfo/2014/08/28/five-questions-on-social-business-and-related-risks/?KEYWORDS=social+media 16.

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