...explain the dimensions by referencing both textbooks. Some of the dimensions of cultural diversity are racial groups, religious groups, gender groups, and ethnic group. Age group could be one of the groups too. The differences and similarities between the groups must be dealt with very carefully. It is very important to focus on the whole, rather than some of the groups. It can vary, as it is very possible to belong to more than one group. Building a connection is just one dimension of diversity. The school districts structure the motivation for all different kids and people with skills and training which puts the inclusion in strategy, all of the training and skills must be considered at all times when creating a diverse at the workplace that I work with. I am glad that they are not pushing anybody away no matter who they are and what they do because they are different from everybody else like myself. With what ethnic, cultural, or other groups do you identify? Describe what members of your social circle have in common. My ethnic group in my dad's mom family is from another country that celebrates Christmas after we do every year and we use to celebrate two Christmas which is ours and his mom's. They go to different churches for each Christmas and New Year's to celebrate their religious which I am just celebrating my grandma's Christmas and New Year's day in memory of her every year. The groups I am in is the Lutheran group because I became a Lutheran from my mom's...
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...Hierarchy of Needs Nicole Gay Grantham University Online Maslow’s Hierarchy of Needs Motivation is an important aspect in the workplace. Employees seek it and managers develop ways to motive employees. Maslow’s needs theory can also aid in maintaining a competitive edge if applied successfully. History of Maslow’s Needs Theory Maslow's Hierarchy of Needs is a model that was developed between the years of 1943 and 1954 ("Maslow Theory of Motivation - A Paradigm Shift", n.d.). The model consisted of five basic needs when it was first created, since then more levels have been added, however, the five basic needs are most popular. Maslow's Hierarchy of Need rose from the perception that everyone is motivated by needs that are natural; physiological, safety, love and belongingness, self-esteem, and the need for self-actualization ("Maslow Theory of Motivation- A Paradigm Shift", n.d.). Needs Described by Maslow Maslow described physiological needs as our basic needs of air, water, food, and sleep. Humans might experience sickness, irritation, pain, and discomfort when these needs are not satisfied ("Maslow Theory of Motivation - A Paradigm Shift", n.d.). Our instincts motivates us to satisfy these feelings to create stability of our feelings. Once these needs are met, one can move forward to satisfy other needs. Safety needs are most psychological in nature. When a person is seeking safety need, they are looking for security, assurance, and uniformity. In the workplace, employees...
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...justice, which one does workplace bullying most closely resembles? Ans. Out of the three types of organizational justice, bullying most closely resembles interactional justice in which the individual’s perception of the degree to which he or she is treated with dignity, concern and respect. What one person may see as unfair another may see as perfectly appropriate 2. What aspects of motivation might workplace bullying reduce? For example, are there likely to be effects on employee’s self efficacy? If so, what might those effects be? Ans. Workplace bullying may reduce an employee’s esteem, safety and security, and self actualization according to Maslow’s Hierarchy of Needs. Workplace bullying can also affect one’s self efficacy. An employee with low self efficacy, when bullied, can experience a decline in their already low self efficacy which may decrease his/her need for achievement, need for power, and need for affiliation based on McClelland’s theory of needs. There are not too many people, which if they are being bullied would want to achieve a new position, attain power, or even want to belong to such a company where other employee’s are bullies. 3. If you were a victim of workplace bullying, what steps would you take to try to reduce its occurrence? What strategies would be most effective? What strategies might be ineffective? What would you do if one of your colleagues was a victim of an abusive supervisor? Ans. If I were a victim of workplace bullying, I would first...
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...INTRODUCTION As we enter the 21st century, workforce diversity has become an essential business concern. In the so-called information age, the greatest assets of most companies are now on two feet. Undeniably, there is a talent war raging. No company can afford to unnecessarily restrict its ability to attract and retain the very best employees available. Although we all share many traits and needs, human beings are different and unique. While diversity has always existed, globalization, an increase in immigration, the sexual revolution and the output of the open formerly taboo subjects - such as living with a disability and gender preference - were placed in front -plan diversity of our concerns and the need to accept it. In the workplace, diversity encompasses elements that are evident, among other demographic differences such as gender, ethnicity and age, and more subtle differences, for example, the way we think or solve problems, social class or education. Because of the variety of backgrounds and approaches, it is not always easy for people to get along in the workplace (Diversityworld.com, 2014). However, it could be quite different. By learning to understand the challenges posed by differences and accept different points of view within your workgroup, you can use the strengths that represent a diverse team, in addition to expanding your horizons. Workforce diversity refers to organizations that are becoming more heterogeneous with the mix of people in terms of...
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...An Essay: An evaluation of how workplace practice is influenced and directed by a specific social policy. Social policy is “the theoretical pursuit of norms about how we think society ‘ought’ to behave” (Alcock et al. 2008) in action it consists of plans and interventions put in place by the government and social services to improve the wellbeing of society. There are five main areas influenced by social policies derived to improve services for the classic welfare state namely, education, housing, social security, health and social work. Social policy is intimately concerned with how to address and ameliorate social problems and with the analysis of the success or failure of policies designed to improve welfare and wellbeing (Alcock et all. 2008:2-3) Historically social policy can be seen as far back as 1388 when “attempts were made to fix wages and to limit the mobility of labour which may cause wages to rise” (Alcock, 2008:9) a more methodical system of poor relief was introduced in Victorian times, the Elizabethan Poor Law Acts of 1598 and 1601 to house and provide work for the poor under the direction of local parishes. Following this the Poor Law Amendment Act 1834 set the foundations for social policy and the modern welfare state today by changing the way that poor law was dealt with, it was streamlined into universal laws and principles that towards the end of the 18th century prompted formation of the English government. The...
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...Assessment Tasks Candidate Guide BSBCUS501A: Manage quality customer service Copyright ownership: United Business Services (Aust) Pty Ltd. This book is copyright protected under the Berne Convention. All rights reserved. No reproduction without permission. This book is protected by copyright and may not be reproduced or copied either in part or in whole nor used for financial gain without the express approval in writing of the owner (United Business Services (Aust) Pty Ltd) of the copyright. United Business Services (Aust) Pty Ltd 50 Cupania Street Algester Qld 4115 Ph: (07) 3276 0549 Email: info@ubsconsultants.com.au Web: www.ubsconsultants.com.au BSBCUS501A: Manage quality customer service Assessment Tasks: Candidate Guide Assessment Information The assessment activities associated with the unit of competency BSBCUS501A: Manage quality customer service are listed below: Assessment 1: Written Written answers to questions Assessment 2: Project Written responses to tasks Assessment 3: Project Written responses to tasks Assessment 4: Project Written responses to tasks This guide contains all of the assessment tasks required for completion of unit of competency BSBCUS501A: Manage quality customer service. Prior to commencing the assessments your assessor will explain each task to you. You will be given the opportunity to ask questions and to seek clarification on any of the tasks, and your assessor will...
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...are different ways to motivate employees in a workplace depending on the overall organizational goal. The three groups of employees in this organization are salespeople, production workers, and administrative staff. The main concept of motivation these groups would be the same despite the different functions they perform in an industry. The motivation theory that would be most effective to motivate these employee groups would be Maslow’s Hierarchy of Needs. This essay will discuss the reasons why Maslow’s Hierarchy of Needs would be most effective for of motivation. The needs hierarchy model says “that individuals have a complex set of exceptionally strong needs, that can be arranged in a hierarchy” (Hellriegel & Slocum 161). It also indicates that an individual has five types of needs: physiological, security, affiliation, esteem, and self-actualization. Human needs must be satisfied in order to achieve motivation and challenge employers to provide a workplace environment that encourage and enables employees to reach their own self-actualization. Physiological needs are at the bottom of the model. These are the needs for desire of food, water, air, or shelter. These are the primary elements to live, therefore, motivates people to get a job. Leaders in this level know that employees are not focused on their job, but need any job to live. Individuals work on satisfying these needs before moving up the model to fulfill other needs. Zachry Industrial offers employees at the plant...
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...Through the years, there are prominent workplace and behavioral psychologists who delved into motivation theory and how it affects the organization. Here are some of the theories. Moreover, here’s how they can be instruments for increasing employee motivation and improve workplace relationships and productivity. Thorndike’s Reinforcement Theory Simply put, the reinforcement theory of Edward Thorndike explores the cognitive process involved in shaping employee behavior by controlling the consequence of such behavior. In addition, the theory uses rewards and punishments to reinforce desired behavior or extinguish undesirable ones. The focus of Thorndike’s theory is the relationship of the behavior and the consequences associated with it. Moreover, a key component of in this theory is the timing of the consequences Fixed interval, fixed ratio, variable interval, and variable ratio. Reinforcement Theory in Action 1. Fixed interval – Reinforcement is given after a fixed period of time. A good example is the regular pay checks given to employees. 2. Fixed ratio – Reinforcement is given after a certain number of behavior occurrence. Sales target bonus is a good example. Once a certain sales target is reached, a specific bonus is given. 3. Variable interval – Reinforcement is given at special period without specific timings. Employee citations and promotions are good examples. 4. Variable ratio – Reinforcement is given at varying instances of behavior. Special awards and incentives for specific performances are samples...
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...Teamwork There are two ways of spreading light : to be the candle or the mirror that reflects it GOOSE - G is for GOAL The sense of a goose! The sense of a goose! People who are part of a team and share a common direction get there quicker and easier because they are traveling on trust of one another and they support each other all the way. GOOSE - O is for ORGANISED If we have as much sense as a goose we will stay in formation and share information with those who are headed the same way we are going. The sense of a goose! The sense of a goose! GOOSE - O is for OPTIMUM The sense of a goose! The sense of a goose! It pays to share leadership and take turns during hard jobs GOOSE - S is for SUPPORT The sense of a goose! The sense of a goose! If we have the sense of a goose, we will stand by each other when things get rough The sense of a goose! The sense of a goose! GOOSE - E is for ENCOURAGE Words of support and inspiration help energize those in the front line through the day to day pressures Message from a Goose It is a reward, a challenge, and a privilege to be a contributing member of a TEAM The sense of a goose! The sense of a goose! What is the difference between A Team Committed to shared goals Contributes to procedures Climate of cooperation Open and honest with each other Conflict is constructive and A Group Committed to individual goals Waits for procedures Climate of competition Careful and cautious...
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...Americans with Disabilities Act As a person with a disability, I felt it was only right for me to do my essay on the Americans with Disabilities Act and the way Human Resource management has to deal with it. I had my right leg amputated below the knee, which had a major impact on my life, but I refused to let it alter my life in a negative way. I was skeptical about going back into the workplace; for fear that I would not be able to perform the duties that I had once done. With a lot of research, I found that a prosthetic leg could improve my mobility and give me the confidence that I need to get back out there. After I received my prosthesis, I caught life by the tail and made it my own again. I learned how to put all of my weight on my prosthesis, which made it impossible for anyone to know it even existed. I decided that my disability was not going to hinder me; instead it was going to help me prove that a person with a disability could be a valuable asset to any company. The Americans with Disabilities Act is one of the most important regulations in the history of American. This act gives civil rights fortifications to persons with disabilities in public adjustments, employment, transportation, state and local government services, and telecommunications; this is comparable with the Civil Rights Act of 1964, which prevented discrimination on the basis of race, color, sex, national origin, age, and religion. previous to this act being passed, employers were at liberty to disallow...
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...in the performance of the employee’s duties Travel to a place where attendance is in the performance of duties Travel between employments Travel between separate employers within a group Joint projects Chapter 3 – Ordinary commuting and private travel 3.2 3.9 3.10 3.11 3.12 3.16 3.17 3.18 3.19 3.20 3.23 3.25 3.28 3.31 3.33 3.38 3.39 3.40 3.42 What is ordinary commuting? Permanent workplace Regular attendance at a workplace Limited duration – the 24-month rule Breaks in attendance No requirement to return to a permanent workplace Fixed-term appointments Agency workers People with more than one workplace at the same time Attendance for a temporary purpose Depots and similar bases Employees who work at home Private travel Duties defined by reference to a particular area When a workplace ceases to be a permanent workplace Passing work on the way to somewhere else Emergency call-out expenses Employee on stand-by Temporary workplace – attendance for a limited duration or temporary purpose 12 Chapter 4 – Safeguards against abuse 4.3 4.6 4.10 The ‘necessary’ attendance rule Changes to a workplace Journeys treated as ordinary commuting or private travel Chapter 5 – The amount of relief 5.2 5.3 5.4 5.6 5.11...
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...Edition No. 1 September 2008 Compliance code Workplace amenities and work environment Contents Preface Introduction Purpose Scope Application Health and safety considerations for duty holders What are workplace amenities and facilities? Why do employees need amenities and facilities? How should I use this compliance code? Identifying and maintaining amenities and facilities What amenities do employers need to provide? Maintaining amenities and facilities Amenities Drinking water Toilets Hand washing Dining facilities Personal storage Change rooms Shower facilities Amenities and facilities for special workplaces Outdoor work Mobile, temporary and remote work Employer-provided accommodation 1 2 2 2 2 2 3 3 4 5 5 7 8 8 9 12 14 17 17 18 20 20 20 21 WorkSafe Victoria is a trading name of the Victorian WorkCover Authority. The work environment Workspace Temperature Ventilation, air quality and airconditioning Lighting Seating Floors Responding to emergencies Emergency planning First aid Appendix A – The compliance framework Appendix B – Consultation Appendix C – Documents adopted by this compliance code Appendix D – Documents associated with this compliance code Appendix E – Amenities and facilities planning checklist 22 22 23 24 25 27 28 29 29 30 32 33 34 35 36 This publication is protected by copyright. WorkSafe encourages the free transfer, copying and printing of this publication if such activities support the purpose and intent for which this publication was developed...
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...Assessment Tasks Assessor Guide BSBRSK501A: Manage risk Copyright ownership: United Business Services (Aust) Pty Ltd. This book is copyright protected under the Berne Convention. All rights reserved. No reproduction without permission. This book is protected by copyright and may not be reproduced or copied either in part or in whole nor used for financial gain without the express approval in writing of the owner (United Business Services (Aust) Pty Ltd) of the copyright. United Business Services (Aust) Pty Ltd 50 Cupania Street Algester Qld 4115 Ph: (07) 3276 0549 Email: info@ubsconsultants.com.au Web: www.ubsconsultants.com.au BSBRSK501A: Manage risk Assessment Tasks: Assessor Guide Assessment Documentation This Assessor Guide is designed to provide standardised documentation and assessment procedure for the assessment processes conducted by this RTO. The assessment tools that are used by you (the assessor) will result in evidence being generated by the student targeting this unit of competency. The evidence is kept by the RTO and is required for audit purposes. The following table summarises the types of evidence students can generate as proof of competence. The table contains information based on the AQF (Australian Qualifications Framework) Level for the unit BSBRSK501A: Manage risk. Sample assessment tools have been suggested as a means of assisting students in generating the appropriate form of evidence for this unit. AQF Level Distinguishing Features (Source: AQF...
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...their daily meal. Therefore relegating the women to the role of caretaker and this aspect has kept its hold over the society. In the 21st century, sexism has been a covert and subtle process that tries to establish an environment that is less friendly and less accessible to women. It’s clear that sexism is evident in the Silicon Valley and beyond. We also identify that the technology aspect has always been associated with male perspective. Therefore, it has become common to hear a conversation about women who have suffered sexism and sexual harassment in their digital related jobs. Women have also been identified to facilitate this occurrence by been timid when it comes to technology in the workplaces. Therefore, the actions that sideline women from important decisions at the workplace can be seen as sexism in play. Rudman .A.L, Glick. P The Social Psychology of Gender: How Power and Intimacy Shape Gender Relations Texts in Social Psychology, Guilford Press, 2012 It’s clear that various gender...
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...Early intervention programs have been a bridging tool for the children with special needs to the world. Early intervention programs are services that are given in cases of young children who have or at risk for disabilities or special needs. In the document “Investing in the Early Years”, it mentioned some types of early intervention programs, such as home visiting, combination of home visiting and child interventions, community interventions, multiple interventions or the broad-based family support, ECE or the early childhood education and childcare, and lastly is the parenting education and training programs. Through these ways, little by little they are assisted to maximize themselves. Yes, benefits were given and vividly seen in the society but however, limitations were prearranged prior to the...
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